Del Castillo Plaza Hotel Pucallpa

Pucallpa -8.38329200, -74.53306600 , Jirón Independencia 550 - Plaza De Armas (Show on Map)
8.7
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsDel Castillo Plaza Hotel Pucallpa is lauded for its outstanding location, providing guests with breathtaking views of the vibrant Plaza de Armas and easy access to the city's amenities and attractions. This strategic positioning makes it a prime choice for those wishing to explore Pucallpa. The hotel's cleanliness and friendly staff further enhance the stay, contributing to a welcoming and pleasant environment.

Guests find the breakfast satisfactory, with many appreciating its quality and suitability for specific dietary needs, though some desire more variety. The large rooms, often equipped with balconies, offer scenic views and are known for their cleanliness and comfort, thanks to soft beds. Despite occasional issues like noise from church bells and minor maintenance concerns, the attentive and accommodating staff consistently receive praise for their exceptional service, playing a significant role in enhancing the guest experience. Overall, Del Castillo Plaza Hotel Pucallpa offers a well-rounded experience, focusing on comfort and convenience for travelers.
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Hotel with Parking
This hotel is well-regarded for its cleanliness and friendly staff. Its central location in Plaza de Armas makes it convenient, and having parking available is a significant advantage in this area.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Business Hotel

Accessible Hotel

4-Star Hotel

Room Types
Standard Single Room This room features a private bathroom, flat-screen TV and air conditioning.

Executive Double Room with Main Plaza View This room features a private bathroom, flat-screen TV and air conditioning.

Superior Family Room with Concierge Service This room features a private bathroom, flat-screen TV and air conditioning.

Junior Suite with Balcony and Main Plaza View This room features a private bathroom, flat-screen TV and air conditioning.

Executive Twin Room with City View This room features a private bathroom, flat-screen TV and air conditioning.

Guest Reviews
8.7
Very Good
Location
Del Castillo Plaza Hotel Pucallpa is highly praised for its outstanding location, which seems to be a defining feature of the guest experience. Situated right in front of the Plaza de Armas, guests enjoy a superb view of this lively square, enhancing their stay with vibrant city scenery. The hotel's central position offers easy access to various businesses and amenities, making it an ideal choice for those looking to explore the city. The location is perfect for anyone visiting Pucallpa, providing a convenient base to experience the urban atmosphere and local attractions. Additionally, guests appreciate the attentive and friendly staff who contribute to a welcoming environment, ensuring an overall pleasant stay. With cleanliness as a key attribute, along with great views and proximity to essential spots, the hotel offers a well-rounded experience for travelers seeking both comfort and convenience in Pucallpa.

Breakfast
The breakfast at Del Castillo Plaza Hotel Pucallpa receives mixed reviews from guests. Many appreciate the quality of the meal, describing it as very good and adequate, and even noting its suitability for specific dietary needs, such as an ayahuasca diet. However, there are also comments highlighting the limited variety and simplicity of the offerings. Some guests express a desire for more options and improvements in the menu, while others enjoy the little breakfast provided. Despite this variety of opinions, the general sentiment leans toward the breakfast being satisfying for many guests.

Rooms
Del Castillo Plaza Hotel Pucallpa offers large and spacious rooms equipped with balconies, perfect for enjoying views and engaging in people-watching. Guests appreciate the clean structure of the hotel and the soft beds that contribute to a comfortable stay. Many rooms provide scenic views of the square, enhancing the overall experience. However, some guests have encountered issues such as church bells disrupting sleep and unsatisfactory furniture comfort. Additionally, problems with the air conditioning leading to soaked suitcases and the presence of cockroaches have been noted. Nevertheless, the staff is consistently praised for being super nice and helpful, contributing positively to the guest experience.

Staff
The Del Castillo Plaza Hotel Pucallpa is frequently praised for its exceptional staff, who contribute significantly to the positive experience of guests. Visitors consistently highlight the warm and friendly service they receive, emphasizing the team’s willingness to go above and beyond to assist with any inquiries. The receptionists and front desk staff are singled out for their helpfulness and attentiveness, ensuring a welcoming atmosphere throughout the stay. Overall, the attentive and friendly nature of the staff leaves a lasting impression on guests, enhancing the character and appeal of the hotel.


No, Del Castillo Plaza Hotel Pucallpa doesn't have any pool.

No, a spa isn't available at Del Castillo Plaza Hotel Pucallpa.

No, Del Castillo Plaza Hotel Pucallpa doesn't allow dogs.

Yes, parking facilities are available at Del Castillo Plaza Hotel Pucallpa.

No, Del Castillo Plaza Hotel Pucallpa doesn't have a gym.

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