Bespoke Hotel Puchong
Puchong
3.03093100,
101.61598000
,
No 2a-g (hotel) Block F Setiawalk, Persiaran Wawasan Pusat Bandar,selangor
(Show on Map)
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsBespoke Hotel Puchong is strategically nestled in the vibrant heart of Puchong, making it a prime location for diverse travel needs. Its proximity to key amenities, transportation hubs and popular landmarks like the LRT station, Lotus, IOI Puchong and Setiawalk Puchong amplifies its appeal. Guests find it convenient for dining and shopping with a plethora of eateries, supermarkets and a nearby mall within walking distance. Despite being centrally located, it offers a pleasant, unbusy atmosphere, reinforcing its strategic and flexible nature.
The breakfast offerings at the hotel receive mixed reviews but are generally positive. Guests appreciate the value-for-money aspect and the scenic view from the breakfast room. While the breakfast is enjoyable and sufficient for a quick morning bite, there’s room for improvement in terms of variety and healthier choices. Dinner options are somewhat limited with guests expressing a desire for more Asian-style dishes and additional dining facilities like a bar or lounge.
Accommodations at Bespoke Hotel Puchong gain frequent praise for their spacious and clean rooms. The rooms are described as bright, comfortable and well-equipped, featuring large bathrooms, high-pressure showers and efficient air conditioning. Scenic views and a well-lit ambiance further enhance the experience. However, some maintenance issues and noise disturbances have been noted.
In terms of cleanliness, the hotel is generally well-maintained with clean rooms and a tidy environment being common observations. However, areas needing attention include occasional reports of unclean restrooms, dirty swimming pools and dusty corners. Efforts to address these details could improve guest satisfaction.
The staff at Bespoke Hotel Puchong are highly regarded for their friendliness and professionalism. Guests frequently commend the welcoming and helpful nature of the team, from the front desk to housekeepers. While a few inconsistencies in service were noted, the overall impression is positive, emphasizing the staff’s significant contribution to a favorable stay.
Complimentary high-speed Wi-Fi is another highlight with the majority of guests finding it reliable and fast, despite some occasional connectivity issues.
The pool area receives mixed feedback with some guests enjoying it while others point out issues with maintenance, accessibility and hygiene. Parking options are appreciated for their abundance, security and free access, though clearer signage and better management could improve the experience.
Bespoke Hotel Puchong’s beds are largely praised for their comfort, cleanliness and spaciousness, although a few guests mentioned issues with bed bugs and stains. Overall, the beds contribute positively to the hotel's reputation.
In summary, Bespoke Hotel Puchong offers a strategic, comfortable and hospitable environment, making it a commendable choice for travelers. While there are areas for improvement, the overall experience remains positive, highlighted by its prime location, friendly staff and comfortable accommodations.
Categories
The breakfast offerings at the hotel receive mixed reviews but are generally positive. Guests appreciate the value-for-money aspect and the scenic view from the breakfast room. While the breakfast is enjoyable and sufficient for a quick morning bite, there’s room for improvement in terms of variety and healthier choices. Dinner options are somewhat limited with guests expressing a desire for more Asian-style dishes and additional dining facilities like a bar or lounge.
Accommodations at Bespoke Hotel Puchong gain frequent praise for their spacious and clean rooms. The rooms are described as bright, comfortable and well-equipped, featuring large bathrooms, high-pressure showers and efficient air conditioning. Scenic views and a well-lit ambiance further enhance the experience. However, some maintenance issues and noise disturbances have been noted.
In terms of cleanliness, the hotel is generally well-maintained with clean rooms and a tidy environment being common observations. However, areas needing attention include occasional reports of unclean restrooms, dirty swimming pools and dusty corners. Efforts to address these details could improve guest satisfaction.
The staff at Bespoke Hotel Puchong are highly regarded for their friendliness and professionalism. Guests frequently commend the welcoming and helpful nature of the team, from the front desk to housekeepers. While a few inconsistencies in service were noted, the overall impression is positive, emphasizing the staff’s significant contribution to a favorable stay.
Complimentary high-speed Wi-Fi is another highlight with the majority of guests finding it reliable and fast, despite some occasional connectivity issues.
The pool area receives mixed feedback with some guests enjoying it while others point out issues with maintenance, accessibility and hygiene. Parking options are appreciated for their abundance, security and free access, though clearer signage and better management could improve the experience.
Bespoke Hotel Puchong’s beds are largely praised for their comfort, cleanliness and spaciousness, although a few guests mentioned issues with bed bugs and stains. Overall, the beds contribute positively to the hotel's reputation.
In summary, Bespoke Hotel Puchong offers a strategic, comfortable and hospitable environment, making it a commendable choice for travelers. While there are areas for improvement, the overall experience remains positive, highlighted by its prime location, friendly staff and comfortable accommodations.
Family Friendly Hotel
This hotel is listed as a hotel where kids stay free. This makes it a budget-friendly option for families.
Hotel with Swimming Pool
This hotel provides a stunning outdoor pool for guests to unwind. It also has a fitness center and an on-site restaurant.
Rooftop Pool Panoramic View Pool Outdoor Pool
Hotel with Parking
This hotel offers complimentary dedicated and covered basement parking bays for guests. Valet parking service is also available for added convenience.
3-Star Hotel
Bespoke Hotel Puchong provides a comfortable stay with reliable services. Its location in Setiawalk offers convenient access to shopping and dining options. The hotel is known for its modern amenities and good value.
Hotel with Outdoor Pool
This hotel provides an outdoor swimming pool for guests. It is noted as being very near to an LRT station and a mall, offering convenience for travelers.
Hotel with Rooftop Pool
Offers a rooftop pool with a laid-back atmosphere. The hotel's unique design and comfortable rooms ensure a pleasant stay. The pool area is perfect for enjoying a quiet swim.
Hotel for Honeymoon
Business Hotel
Cheap Hotel
Accessible Hotel
Hotel with Panoramic View Pool
Guest Reviews
Nestled in the vibrant heart of Puchong, Bespoke Hotel boasts a prime location that caters to diverse travel needs. Its proximity to key amenities and transportation hubs enhances its appeal, making it a strategic choice for many. The hotel is conveniently situated near the LRT station, providing easy access for those relying on public transit. A short stroll reveals a bustling array of eateries, supermarkets, cafes and even a large hawker center, ensuring that guests have plenty of dining options within walking distance.
The hotel's location is particularly favorable for travelers arriving from the nearby airport and those on business trips also appreciate its accessibility. It's positioned near popular landmarks like Lotus and IOI Puchong and within walking distance to Setiawalk Puchong, adding to the convenience factor. One of its highlights includes a nearby mall, enhancing the stay with additional shopping and dining experiences.
Despite its central position, the area around the hotel is not overly busy, ensuring a pleasant stay. Guests consistently highlight the hotel's easy-to-find and accessible nature, dubbing the location as strategic, flexible and ultimately, the winning point of their stay.
Bespoke Hotel Puchong receives mixed reviews concerning its breakfast offerings. On the positive side, guests commend the breakfast area for being amazing and enjoy the value-for-money aspect of the meals. Many find the breakfast enjoyable, delicious and adequate for a quick morning bite. The breakfast room's view adds to the overall pleasant experience for several guests. Complimentary parking nearby and affordable meal prices also contribute positively to guests' stay.
However, the reviews highlight areas for improvement, particularly regarding the variety and quality of the breakfast spread. Guests point out the limited selection and monotonous options served daily with some expressing disappointment in the lack of poultry and healthier choices. The taste of the food and functioning of amenities like the coffee machine also come up as points needing attention. Despite this, the general consensus seems to be that while the breakfast is satisfactory, it could greatly benefit from more variety and enhancements to meet all guests' expectations.
Bespoke Hotel Puchong offers an overall pleasant staycation experience around Kuala Lumpur, though dining options seem limited. Guests have expressed a desire for a greater variety of food, particularly more Asian-style dishes, to better cater to different tastes. The absence of bar or lounge facilities and the occasional unavailability of the lunch buffet have been noted. Additionally, the coffee maker machine maintenance could use some improvement. For Muslim travelers, finding suitable food choices around the hotel might be a challenge. Despite these dining concerns, the hotel's overall hospitality and service make it a commendable place for a getaway.
Bespoke Hotel Puchong boasts spacious and clean rooms that guests frequently praise for their size and comfort. Many reviews highlight the rooms as being bright with warm lighting, featuring large bathrooms and good facilities such as high-pressure showers and effective air conditioning. The cleanliness of the rooms stands out with multiple mentions of tidy environments and well-maintained settings at check-in. Additionally, guests appreciate the scenic views from the windows and the well-lit ambiance.
However, there are areas in need of improvement. Some guests noted issues with room maintenance, such as broken fittings, poor drainage in the bathrooms and occasionally malfunctioning room amenities. Noise levels, especially from the corridors and connecting rooms, also drew some complaints. The smell of smoke in rooms and corridors, alongside an outdated carpet and infrastructure, were mentioned as detracting factors.
Despite these drawbacks, the overall consensus leans towards a positive stay, accentuated by the friendly staff and the value guests feel they receive for a hotel of this class. The room environment is often described as comfortable and quiet, making it a noteworthy option in the Puchong area.
Analyzing the guest reviews of the beds at Bespoke Hotel Puchong, it becomes apparent that many patrons appreciated the comfortable and clean beds that the hotel offers. Numerous comments highlighted how the beds were super clean, tidy and featured big king-size and twin-single options that delighted guests, especially families with children. The pillows also received positive remarks for their softness, contributing to a relaxing sleeping environment.
Nonetheless, there are mentions of a few significant concerns. Some reviews noted the presence of bed bugs and stains on the beds, which might cause discomfort for future guests. Additionally, a few guests mentioned the beds feeling old or hard and there were complaints about unclean rooms with dirty cups and bedsheets that felt like they were full of insects.
Overall, the beds at Bespoke Hotel Puchong are largely praised for their comfort and spaciousness, though some issues with cleanliness and maintenance were noted.
Bespoke Hotel Puchong has received a range of feedback regarding its cleanliness. On the positive side, many guests have praised the hotel's cleanliness and organization, highlighting clean rooms, well-maintained bathroom areas and a generally tidy environment. Numerous guests noted that the rooms were comfortable, spacious and equipped with good facilities. The hotel maintains a clean and hygienic atmosphere with some guests describing the space as clean and safe. The lobby has a pleasant smell, adding to the overall welcoming ambiance.
However, there are areas where the cleanliness could be improved. Some guests reported issues such as unclean restrooms, dirty swimming pools and a rather dusty environment, especially in room corners. Complaints about smelly rooms, corridors and elevator carpets were also noted. Additionally, some reviews mentioned bed bugs, water leaking stains and stains on the pillows, suggesting that housekeeping may occasionally miss details. There were specific critiques about hygiene issues, such as improperly changed sheets and towels.
In summary, while Bespoke Hotel Puchong generally provides a clean and comfortable stay, attention to certain areas and details would enhance the overall guest experience.
The staff at Bespoke Hotel Puchong generally receive high praise for their friendliness and helpfulness. Many guests found the team welcoming, polite and eager to assist with clear explanations. Positive experiences include friendly interactions with the receptionist, helpful porters, courteous housekeepers and efficient housekeeping services. Several guests highlighted the exceptional service from the front desk and quick responses from technicians to issues, adding to the overall satisfaction of their stay.
However, some reviews indicated inconsistencies. A few guests encountered reception staff who appeared grumpy and displayed poor service. Negative remarks were also made about certain staff members' attitudes and unwillingness to help.
Despite these few downsides, the majority of reviews reflected a positive experience with the hotel's staff, emphasizing their professionalism and supportive nature, making most stays enjoyable. The warm and accommodating behavior of the staff significantly contributed to a favorable impression of the hotel.
Bespoke Hotel Puchong offers complimentary high-speed internet Wi-Fi, which many guests found to be reliable and fast. Positive reviews consistently highlight the good Wi-Fi connectivity, praising the hotel for its efficient and fast internet service. However, it's important to note that some guests did encounter issues with the Wi-Fi, describing it as not good, very poor, or even non-functional at times. Despite these occasional connectivity problems, the overall consensus leans towards a satisfactory internet experience for most visitors.
The pool area at Bespoke Hotel Puchong has left guests with mixed impressions. Some visitors praised the pool, noting that kids enjoyed their time swimming. However, others highlighted several issues. For instance, maintenance and accessibility seemed inconsistent with reports of the pool being closed or unavailable due to construction. Hygiene concerns were also noted and there were mentions of the pool being too crowded during peak times. The size of the pool and pool margins received some criticism as well. For families, it's important to mention that the depth of the children's pool might be too much for younger kids.
Bespoke Hotel Puchong offers several parking options, but guest experiences indicate a mix of convenience and challenges. Many appreciated the abundance of parking bays and the fact that the parking is free and secured, which adds a comforting layer of accessibility and protection for vehicles. The parking facilities, however, could benefit from clearer signage and directions. Guests frequently found the parking entrance difficult to locate with some being directed to incorrect areas and others finding the basement parking particularly confusing. The need to take multiple elevators and top up parking at the basement was noted as inconvenient. Despite these hiccups, the availability of designated parking lots for in-house guests is a thoughtful addition that some found convenient. Improving clarity and management of the parking system seems essential for enhancing the overall guest experience.
Location Show Map
Location
The hotel's location is particularly favorable for travelers arriving from the nearby airport and those on business trips also appreciate its accessibility. It's positioned near popular landmarks like Lotus and IOI Puchong and within walking distance to Setiawalk Puchong, adding to the convenience factor. One of its highlights includes a nearby mall, enhancing the stay with additional shopping and dining experiences.
Despite its central position, the area around the hotel is not overly busy, ensuring a pleasant stay. Guests consistently highlight the hotel's easy-to-find and accessible nature, dubbing the location as strategic, flexible and ultimately, the winning point of their stay.
Breakfast
However, the reviews highlight areas for improvement, particularly regarding the variety and quality of the breakfast spread. Guests point out the limited selection and monotonous options served daily with some expressing disappointment in the lack of poultry and healthier choices. The taste of the food and functioning of amenities like the coffee machine also come up as points needing attention. Despite this, the general consensus seems to be that while the breakfast is satisfactory, it could greatly benefit from more variety and enhancements to meet all guests' expectations.
Dinner
Rooms
However, there are areas in need of improvement. Some guests noted issues with room maintenance, such as broken fittings, poor drainage in the bathrooms and occasionally malfunctioning room amenities. Noise levels, especially from the corridors and connecting rooms, also drew some complaints. The smell of smoke in rooms and corridors, alongside an outdated carpet and infrastructure, were mentioned as detracting factors.
Despite these drawbacks, the overall consensus leans towards a positive stay, accentuated by the friendly staff and the value guests feel they receive for a hotel of this class. The room environment is often described as comfortable and quiet, making it a noteworthy option in the Puchong area.
Beds
Nonetheless, there are mentions of a few significant concerns. Some reviews noted the presence of bed bugs and stains on the beds, which might cause discomfort for future guests. Additionally, a few guests mentioned the beds feeling old or hard and there were complaints about unclean rooms with dirty cups and bedsheets that felt like they were full of insects.
Overall, the beds at Bespoke Hotel Puchong are largely praised for their comfort and spaciousness, though some issues with cleanliness and maintenance were noted.
Cleanliness
However, there are areas where the cleanliness could be improved. Some guests reported issues such as unclean restrooms, dirty swimming pools and a rather dusty environment, especially in room corners. Complaints about smelly rooms, corridors and elevator carpets were also noted. Additionally, some reviews mentioned bed bugs, water leaking stains and stains on the pillows, suggesting that housekeeping may occasionally miss details. There were specific critiques about hygiene issues, such as improperly changed sheets and towels.
In summary, while Bespoke Hotel Puchong generally provides a clean and comfortable stay, attention to certain areas and details would enhance the overall guest experience.
Staff
However, some reviews indicated inconsistencies. A few guests encountered reception staff who appeared grumpy and displayed poor service. Negative remarks were also made about certain staff members' attitudes and unwillingness to help.
Despite these few downsides, the majority of reviews reflected a positive experience with the hotel's staff, emphasizing their professionalism and supportive nature, making most stays enjoyable. The warm and accommodating behavior of the staff significantly contributed to a favorable impression of the hotel.
Wi-Fi
Pool
Parking
Yes, Bespoke Hotel Puchong has pool(s) that belong to one or more of the following categories: Rooftop Pool, Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at Bespoke Hotel Puchong.
No, Bespoke Hotel Puchong doesn't allow dogs.
Yes, parking facilities are available at Bespoke Hotel Puchong.
No, Bespoke Hotel Puchong doesn't have a gym.
Location Show Map
More Options
