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Summary of reviewsBungalows Zicatela enjoys an excellent reputation for its prime location in the heart of Zicatela, providing easy access to the beach, bars, restaurants and shops. Guests appreciate the unbeatable ocean views from their rooms and the convenience of public transportation and nearby nightlife. Despite some noise from nightlife venues, most commend the hotel's superb positioning as ideal for immersing in Zicatela's vibrant atmosphere.
Breakfast at Bungalows Zicatela is a significant highlight with guests praising the variety, quality and fresh presentation of dishes. The beachfront restaurant enhances the breakfast experience with stunning ocean views, making it a delightful start to the day. The inclusion of a complimentary breakfast adds great value to the stay.
The dining options, especially dinner, receive general praise for their delicious and well-presented meals. However, some guests note service delays and limited food options, alongside concerns about food safety, particularly with shrimp dishes.
Rooms at the property are appreciated for their size, comfort and effective air conditioning with some enjoying ocean views. Despite these positives, there are recurring mentions of outdated furniture and maintenance issues. Cleanliness is typically rated well, although certain areas such as the pool and balconies occasionally fall short.
The staff at Bungalows Zicatela is celebrated for their friendliness, attentiveness and professionalism, particularly at the reception. Despite minor complaints, the overwhelming sentiment is positive with many guests noting the exceptional care provided.
The hotel's Wi-Fi is less stellar with many guests experiencing slow and unstable connections, especially in their rooms. The signal is strongest in common areas like the lobby.
Pools at Bungalows Zicatela are generally well-received for their cleanliness, ample space and comfort, although some maintenance issues like murky water and broken tiles are occasionally mentioned.
The beach adjacent to the hotel is a major draw with guests loving the easy access and beautiful ocean views. Despite some noise from nearby nightlife, the beach proximity remains a top feature for beach lovers and surfers.
Bungalows Zicatela is highly recommended for family vacations, offering a welcoming environment and facilities catering to families. The staff's attentiveness to family needs and ability to handle special family events contribute to a memorable experience for both children and adults.
For nightlife enthusiasts, the hotel's location is a boon with easy access to lively bars and clubs. However, the resultant noise may disrupt sleep for those seeking quieter nights.
Overall, Bungalows Zicatela provides spacious, comfortable beds, ensuring a restful night for most guests, despite occasional reports of overly firm mattresses. Show more
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Categories
Hotel near The Beach
Located in Colonia El Marinero on Zicatela Beach, Bungalows Zicatela is very close to the beach. It offers a classic Mexican villa surrounded by tropical gardens.
3-Star Hotel
This hotel is located on Zicatela Beach and offers a cozy surf hotel experience. It is known as one of the cleanest beaches and offers a swimming pool, sauna, and hot tub.
Hotel with Outdoor Pool
Located in Colonia El Marinero, this property offers an outdoor pool and is close to the beach.
Hotel with Indoor Pool
This hotel includes an indoor pool, providing guests with a convenient option for swimming within the property.
Beachfront Hotel
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Indoor Pool Children's Pool Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Children's Pool
Room Types
Double Room with Sea ViewThe spacious double room provides air conditioning, a wardrobe, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 2 beds.
Large Double RoomThis double room features a pool with a view. Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, a wardrobe, a tiled floor, a flat-screen TV with cable channels, as well as pool views. The unit offers 2 beds.
Triple RoomThe pool with a view is a top feature of this triple room. The spacious triple room features air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. This triple room offers a tiled floor and a flat-screen TV with cable channels. The unit has 3 beds.
Standard BungalowThis bungalow's special feature is the pool with a view. This bungalow includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned bungalow offers a flat-screen TV with cable channels, a coffee machine, a wardrobe and a tiled floor. The unit has 3 beds.
King Room with Pool ViewThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
King Room with Spa BathThe hot tub is the standout feature of this double room. The spacious double room features air conditioning, a wardrobe, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 1 bed.
Twin Room with Sea ViewThe spacious twin room offers air conditioning, a wardrobe, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 2 beds.
Double Room with Pool ViewGuests will have a special experience as this double room offers a pool with a view. This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
King Room with Sea ViewThis air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit has 1 bed.
Double Room with Sea ViewThe spacious double room offers air conditioning, a wardrobe, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 1 bed.
Guest Reviews
8.4
Very Good
Location
Bungalows Zicatela receives high praise for its prime location, which is consistently highlighted by guests. The hotel is centrally situated in the heart of Zicatela, ensuring easy access to key spots including the beach, bars, restaurants and shops. The location is described as excellent, perfect and unbeatable with the beach just steps away from the property. The convenience of public transportation and proximity to nightlife are significant advantages. Guests appreciate being in the main area of Zicatela, enjoying ocean views from their rooms and the convenience of having breakfast on the beach or at nearby establishments. Despite some noise from nearby nightlife, the majority commend the hotel's superb positioning as ideal for experiencing everything Zicatela offers. The central setting, encompassing splendid sea views and immediate beach access, guarantees a fulfilling stay, making it a top choice for visitors.
Breakfast
Bungalows Zicatela is widely praised for its breakfast offerings, which consistently receive high marks from guests. Reviews highlight the diverse and plentiful breakfast options, ranging from à la carte selections to buffets served with generous portions. Many guests commend the abundant and well-prepared dishes that are both delicious and varied.
A standout aspect is the breakfast location—often at the beachfront restaurant across the street—providing an idyllic setting with amazing ocean views. Numerous reviews mention the service and presentation, noting that the food is fresh, tasty and excellently served. Additionally, the convenience of having a complimentary breakfast included in the room price adds significant value to the stay.
Overall, guests frequently describe the breakfast as a key highlight of their experience at Bungalows Zicatela with consistent praise for its quality, variety and the delightful setting in which it is enjoyed. Whether enjoying a simple meal or an extravagant spread, the breakfast options seem to cater to all tastes, making it an integral part of the positive guest experience.
Dinner
At Bungalows Zicatela, the dining experience is generally praised for its excellent and delicious food. Visitors have enjoyed a variety of meals that were not only tasty but also well-served and affordable, making it a great option for families. The restaurant has garnered acclaim for its luxury and superb dishes with some guests highlighting specific meals like breakfast as particularly fantastic.
Despite the glowing reviews, the restaurant service does have a few drawbacks. Some guests reported long waiting times for dinner with instances of nearly an hour wait after ordering. Additionally, a few diners mentioned the limited food options and inflexibility when requesting special meals.
A significant issue noted by some visitors was food poisoning, which led to severe discomfort and hospitalization for several guests. These instances of foodborne illness have been attributed mainly to shrimp dishes, leading to some reservations about the restaurant’s safety standards.
In summary, while the general consensus is that the food at Bungalows Zicatela is delicious and well-presented, there are occasional hiccups in service speed and food safety that future guests should be aware of. Despite these issues, many diners still find the overall experience worth recommending, especially for the quality and taste of the food.
Rooms
Bungalows Zicatela offers a mix of experiences when it comes to their rooms with many guests appreciating their size and comfort. The rooms are often described as spacious, clean and comfortable with some even enjoying views of the ocean from their balconies. The air conditioning in the rooms is frequently highlighted as effective and the large beds provide a comfortable night's sleep. For those staying in rooms with additional amenities, such as a whirlpool, the experience is even more enjoyable.
However, not all feedback is positive. There are consistent mentions of the rooms being outdated and in need of maintenance. Issues such as worn furniture, clogged drains and neglected bathroom windows are commonly reported. Some rooms are described as very basic and not living up to the expectations set by their price. Noise from communal areas and lack of quietness also detracts from the experience for some guests.
The cleanliness of the rooms is usually rated well, but there are occasional complaints about cleanliness standards, especially in certain areas of the property that need more attention. Additionally, the rooms are sometimes smaller than expected with cramped spaces detracting from the overall comfort.
In summary, guests at Bungalows Zicatela can expect spacious and comfortable rooms with excellent air conditioning and pleasant views, although the property generally shows signs of wear and could benefit from more thorough maintenance and updates.
Beds
Bungalows Zicatela generally receives positive feedback regarding its beds from guests. The majority of the reviews highlight that the beds are very comfortable, often described as spacious, clean and offering a good night's sleep. Mattresses are widely praised for their comfort, contributing to an overall pleasant experience. Many guests specifically mention the beds being large and featuring comfortable pillows, enhancing the quality of rest.
However, there are occasional comments pointing out that some beds felt hard or slightly uncomfortable. A few reviews suggested that certain beds could be updated for improved comfort. Isolated incidents included beds being squeaky and one bed causing a minor injury due to exposed nails. Despite these occasional issues, the general consensus remains favorable with many guests appreciating the comfortable bedding arrangements at Bungalows Zicatela.
Cleanliness
Bungalows Zicatela offers a generally positive experience when it comes to cleanliness with numerous reviews praising the clean rooms and spotlessly clean facilities. Many guests appreciate the daily housekeeping and the well-maintained, comfortable accommodations. The rooms, sheets and towels are often noted as clean with some guests highlighting super clean rooms and excellent general cleanliness throughout the property.
However, not all feedback is glowing. Several guests have pointed out issues with the pool cleanliness, ranging from dirty pool water to neglected furniture. Some specific areas, like bathrooms and balconies, have been mentioned as not being up to standard and there are comments about the need for better cleaning practices in these spaces. Additionally, some facilities appear to be outdated or worn, leading to occasional dissatisfaction.
Despite these criticisms, many guests find the hotel cozy, clean and comfortable overall with a good level of service from the staff. The hotel continues to be a popular choice for visitors looking for a clean and pleasant stay amidst its charming ambiance.
Staff
Bungalows Zicatela has garnered considerable praise for its attentive and friendly staff. Guests frequently highlight the professionalism and quick assistance provided by the employees, particularly at the reception. Notable mention is given to individuals like William and Brisa for their kindness and excellent service. The reception team often receives commendations for being accessible and providing thorough information, ensuring guests' stays are comfortable and well-informed.
The overall sentiment emphasizes the warmth and friendliness exhibited by the staff, who are described as super accommodating and consistently attentive to guests' needs. Morning reception employees, in particular, are noted for their helpfulness. The attention to customer service across the board is evident with phrases like "super friendly," "kind," and "helpful" repeatedly used to describe the team's demeanor.
However, there are occasional remarks about less friendly experiences, particularly with the beach club staff and a few instances at the front desk, demonstrating that while most interactions are positive, there is room for improvement in certain areas. Yet, these are overshadowed by the overwhelmingly positive feedback on the friendliness, helpfulness and professionalism of the Bungalows Zicatela staff.
Overall, the staff at Bungalows Zicatela is celebrated for their exceptional service, making guests feel welcomed and well-cared for during their stays.
Wi-Fi
Bungalows Zicatela offers an ideal location with a charming atmosphere that draws many visitors, but experiences with the hotel's Wi-Fi have been inconsistent. Guests frequently report that the internet connection is slow and unstable, particularly in the rooms. It appears that the Wi-Fi signal is stronger near common areas such as the lobby, where guests often gather to get a more reliable connection. Unfortunately, internet accessibility in the individual units is lacking with many describing it as intermittent, spotty or completely unavailable. This seems to be a common issue not just at Bungalows Zicatela, but throughout Puerto Escondido. Although Wi-Fi is included in the amenities, travelers relying heavily on internet access may find the situation less than satisfactory.
Pool
Bungalows Zicatela offers a variety of swimming pool options that generally receive positive feedback for their cleanliness and amenities. With multiple pools available, including heated options, guests have plenty of spaces to relax and cool down. The pool areas are attractive, spacious and equipped with comfortable sunbeds and seating, making them ideal for lounging.
Many reviewers highlight the beauty and size of the pools, noting that they are well-maintained and provide a great view. Families appreciate the availability of different-sized pools, including wading areas and children's pools. Despite some occasional concerns about maintenance and cleanliness, the overall sentiment is positive with guests finding the pools both refreshing and enjoyable.
Some reviewers did mention specific issues, such as the main pool being out of service or undergoing renovation, as well as problems with murky water and broken tiles in certain areas. However, these drawbacks are balanced by the general appeal and functionality of the pool areas, which remain a favorite feature for many visitors at Bungalows Zicatela.
Beach
Bungalows Zicatela boasts an enviable location, positioned just steps away from the renowned Zicatela Beach. Guests rave about the property's convenient beach access with many highlighting the beautiful views of the ocean right from their rooms. Being directly across the street from the beach, the hotel offers a seamless beach experience—ideal for surfers drawn to the high waves and for those who enjoy beachfront activities.
The central location of Bungalows Zicatela ensures that guests are close to everything, including some of the best beachfront dining options available. The shared enthusiasm about the proximity to the beach underscores the hotel's appeal for beach lovers and water sports enthusiasts alike.
While the location garners much praise, some reviews mention the noise from nearby bars and nightlife, which can sometimes be disruptive. Despite this, the overall sentiment leans heavily towards the positive, particularly in regard to the beautiful beach area, excellent ocean views and exceptional convenience of being right on the beach. Whether sitting by the pool, walking a short distance to the sand or enjoying the surf, Bungalows Zicatela captures the quintessential beachfront experience.
Family
Bungalows Zicatela is a fantastic destination for those planning a family vacation. The family-friendly atmosphere is evident throughout the resort with facilities designed to cater specifically to families. The staff provides excellent service, showing remarkable attention to families, helping to make every stay comfortable and enjoyable.
The location proves to be ideal for both families and groups of friends. The resort offers a variety of family-suitable rooms, making it easy to accommodate larger groups. Guests frequently comment on how their whole family loved the experience, which speaks volumes about the resort's commitment to creating memorable family vacations.
Bungalows Zicatela also stands out for its ability to handle special family events, such as organizing family birthdays, ensuring a seamless and joyous occasion. Overall, this resort comes highly recommended for families looking for a perfect getaway, providing a welcoming and family-oriented environment that ensures a delightful experience for children and adults alike.
Nightlife
Bungalows Zicatela is a hotspot for those who revel in an energetic nightlife experience. The hotel's location is surrounded by a variety of bars, clubs and restaurants, making it an ideal choice for young adults and groups looking to enjoy vibrant late-night activities. Guests have highlighted the convenience of being close to numerous nightlife options, which can be perfect for travelers planning to go out and have fun.
However, it's important to note that the proximity to these lively venues does contribute to significant noise levels. Guests frequently mention the loud music and noise from nearby discos, nightclubs and live music bars, which play until the early hours. This consistent nocturnal noise seems to make it challenging for some to get a restful night's sleep. Bungalows Zicatela is, therefore, best suited for party-goers who prioritize a buzzing nightlife scene over a quiet night's rest.
3 Star
Bungalows Zicatela offers a fair price for its services, making it an attractive option for budget-conscious travelers looking for decent accommodations. The hotel's location is a standout feature, especially given the affordability. However, guests should temper their expectations regarding room space and overall facilities, which some have found lacking. While the hotel is categorized as three-star, some reviews suggest it more closely resembles a two-star establishment or even a hostel in terms of amenities and general upkeep. The property does show signs of age and could benefit from better maintenance and improvements to its Wi-Fi service. Overall, Bungalows Zicatela may be a reasonable option for those prioritizing location and price over luxury and modern conveniences.
Accessible
Bungalows Zicatela offers a mixed experience in terms of accessibility for guests with disabilities. The location itself is generally accessible, allowing for ease of movement around the vicinity. However, the facility faces significant challenges in fully accommodating the needs of handicapped guests. Specifically, the lack of an elevator and the presence of steep steps to the bathroom create barriers that make it difficult to access rooms and certain areas safely. While the hotel does have some accessible features, overall, it requires improvement to ensure a more inclusive environment.
Outdoor Pool
Bungalows Zicatela offers a range of outdoor pools that have garnered positive feedback from guests. The pools are consistently described as clean and well-maintained, providing a pleasant environment for relaxation. Guests have appreciated the variety of pool options available with several highlighting the main pool's depth and overall niceness. Despite some instances where the pool was noted to be slightly dirty or under repair, the majority of reviews emphasize the enjoyable and relaxing experience around the pool area. The outdoor pools are frequently mentioned as accessible and provide a nice view, enhancing the overall appeal of the venue. Overall, the pool facilities, including their large sizes and cleanliness, significantly contribute to the enjoyment of the stay at Bungalows Zicatela.
Beachfront
Bungalows Zicatela boasts an exceptional beachfront location, situated right across from the sparkling sea in the heart of Zicatela. The hotel offers rooms with breathtaking ocean views, making it easy to wake up to the sounds of the waves and enjoy the scenic beauty right from your window. Guests have praised the proximity to the beach with the shore just a stone's throw away, perfect for those who wish to indulge in beach activities or simply relax by the water.
The hotel’s location in the center of the promenade ensures that it is surrounded by vibrant local life, though some mention it is adjacent to a noisy bar. Nonetheless, the convenience of being directly by the sea and having direct beach access is a major highlight. Visitors appreciate the clean rooms and the chance to watch surfers on the beach, adding to the overall charm of this beachfront facility. With amenities like a nice pool and the allure of having breakfast with an ocean view, Bungalows Zicatela establishes itself as an ideal spot for beach lovers seeking both comfort and convenience.
Yes, Bungalows Zicatela has pool(s) that belong to one or more of the following categories: Indoor Pool, Children's Pool, Outdoor Pool.
No, a spa isn't available at Bungalows Zicatela.
No, Bungalows Zicatela doesn't allow dogs.
No, parking facilities aren't available at Bungalows Zicatela.