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Summary of reviewsVivo Resorts offers a tranquil and luxurious retreat for those seeking an escape from the bustle of city life. Located on the breathtaking Oaxacan coast, the resort provides an idyllic setting with stunning beachfront views. Its well-maintained premises, featuring a sprawling complex with infinity pools seamlessly integrating into the natural landscape, are consistently praised for their cleanliness and upkeep.
The resort excels in delivering high-quality culinary experiences. Guests are delighted by the satisfying breakfast offerings and exceptional dinner menus, even though menu variety and some service inefficiencies present minor challenges. Vivo Resorts' accommodations are noted for their spaciousness, comfort, and stunning views, making them ideal for families and long stays. While breathtaking vistas and modern amenities contribute to a relaxing stay, improvements in room maintenance and cleanliness could enhance the guest experience.
Service at Vivo Resorts is characterized by friendliness and attentiveness. Staff members, particularly those at reception, receive commendations for their efforts to ensure a pleasant stay, although some guests suggest further training in customer service and language proficiency could be beneficial.
Guests enjoy the serene beach setting, with the opportunity to witness whales and dolphins, though swimming is cautioned against due to strong waves. Despite the resort's remote location, approximately 30-35 minutes from Puerto Escondido and accessible by dirt road, the stunning scenery and tranquility provide a worthwhile escape.
Overall, Vivo Resorts shines as a serene and luxurious destination, offering excellent dining, well-equipped accommodations, and picturesque surroundings, perfect for those prioritizing relaxation and natural beauty. Addressing minor logistical and service aspects would enhance its already positive reputation. Show more
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Categories
Luxury Resort
An oceanfront resort in Puerto Escondido with a focus on providing a luxurious and tranquil beachfront lifestyle. Features multiple pools, a restaurant, and spacious residences, perfect for both vacationers and long-term stays. Offers a friendly resort community with a wide range of outdoor activities.
Beachfront Resort
Located on Playa Palmarito, this resort offers spacious suites and villas with ocean views. Features multiple pools, a restaurant, and a spa, providing a comfortable and relaxing beachfront vacation experience.
What is between the hotel and the beach?
Nothing. The beach is directly accessible from the hotel
What is the name of the beach?Palmarito Beach
What is the type of the beach?Sand
Is it possible to swim?No
Are there umbrellas and sun loungers?Yes
Are the umbrellas and sun loungers free?Yes
Is diving equipment available?No
Are diving lessons provided?No
Is the beach shallow?No
Is the beach suitable for children?No
Are there any of these available?
Lifeguard
Showers
Safeboxes
Beach towels
Beach bar
Is there a shop in the hotel or nearby where swimsuits, masks and other stuff can be purchased?Yes
Vivo Resorts offers a luxurious experience with its extensive amenities and beautiful location. The resort provides various activities and services, making it suitable for a memorable honeymoon.
Resort with Spa
This resort offers luxurious oceanfront apartments and features three swimming pools, including a swim-up bar. It provides a long stretch of pristine beach and complimentary recreation classes. The property also boasts outstanding spa facilities.
Size of the spa facilities: Indoor area: 44 m2 (478 ft2) Outdoor area: 432 m2 (4648 ft2)
Spa facilities:
Private massage and treatment room(s)
Steam room(s) / Hammam(s)
Hot tub(s) / Jacuzzi(s)
Private bath(s)
Relaxation Room(s)
Artificial waterfall(s)
Sun loungers
Spa facilities opening hours:09:00 - 17:00
Cost for using spa facilities:Each treatment has a specific charge.
Spa services:
Facial treatments
Body treatments
Full body massage
Back massage
Head massage
Neck massage
Hand massage
Foot massage
Couples massage
Detox massage
Hot stone massage
Shiatsu massage
Sports massage
Body scrub
Body wrap
Foot bath
Aromatherapy
Manicure
Pedicure
Spa services hours:09:00 - 17:00
Approximate cost of spa services: Around $30 or more depending on the massage.
Is your hotel located in a spa town? (a town visited for the healing properties of hot spring water)No
As a resort, Vivo Resorts offers a variety of amenities suitable for families, potentially including kids' clubs, multiple pools, and various on-site activities. The 'resort' property type suggests a comprehensive experience catering to all ages.
Resort with Swimming Pool
This resort features multiple pools and beachfront access. It's suited for families and individuals looking for spacious accommodations and a variety of on-site activities.
Infinity Pool Children's Pool Panoramic View Pool Pool Swim Up Bar Private Pool Outdoor Pool
Business Resort
Vivo Resorts offers 3,723 sq ft of event space with two meeting rooms that can accommodate up to 322 people. It provides a business center and high-speed internet access, essential for business needs.
Resort for Yoga
This resort features a dedicated yoga room where guests can participate in group classes or practice their own yoga routine. It also offers yoga classes on its private beach.
5-Star Resort
This resort features spacious suites, multiple swimming pools, and direct beach access. It is suitable for families and offers a range of activities and amenities, including a spa and on-site dining.
Resort with Outdoor Pool
Located on Playa Palmarito, Vivo Resorts features multiple pools with ocean views and spacious accommodations. The resort's family-friendly atmosphere and various activities ensure a memorable stay. The pools are well-maintained and offer a relaxing environment.
Resort with Private Pool Rooms
Vivo Resorts provides an upscale beachfront experience with villas that include private pools and ocean views. Guests can enjoy resort amenities while having the privacy of their own pool.
Resort with Children's Pool
Located in Puerto Escondido, Vivo Resorts boasts a dedicated children's pool area and family-friendly accommodations. The resort focuses on providing a comfortable and entertaining environment for families with kids, offering amenities tailored to their needs.
Resort near The Beach
Resort Taking Steps Towards Sustainability
Romantic Resort
Resort with Parking
Resort with Gym
Resort with Tennis Courts
Resort with Infinity Pool
Resort with Swim Up Bar
Resort with Panoramic View Pool
Room Types
Guest Reviews
8.2
Very Good
Location
Vivo Resorts offers a serene escape for those seeking tranquility away from the bustling center of Puerto Escondido. Nestled within a reserve, the resort is perfect for guests looking to unwind in a remote and peaceful setting. The property provides stunning views from its beachfront location, accompanied by well-maintained facilities, including a sprawling complex with pools facing the ocean. Visitors can enjoy good food, excellent service, and a variety of amenities such as yoga and spa treatments that enhance the relaxing experience.
Despite its allure, the resort's location presents some challenges. It is situated about 30 to 35 minutes away from Puerto Escondido, making travel into town slightly arduous. Accessing Vivo Resorts requires navigating a dirt road, which can be uncomfortable due to potholes and unmarked paths. This remote locale ensures minimal disturbance from urban noise but adds logistical complexities for those wishing to explore the nearby town or other local attractions. Additionally, while the beach's expansive views are mesmerizing, the strong waves mean swimming is not advised for safety reasons.
Overall, Vivo Resorts is an excellent choice for visitors prioritizing tranquility and luxury in a picturesque setting, provided they are prepared for its secluded location.
Breakfast
Vivo Resorts excels in delivering a satisfying breakfast experience, delighting guests with delicious and gourmet offerings. Breakfast is consistently praised for being very good and part of a culinary spread that encompasses phenomenal food quality. While the menu may be concise, guests find each dish to be thoughtfully prepared and impressive. However, some issues with billing at breakfast were noted, indicating room for service improvement. Despite this, the focus remains on the high-quality cuisine that combines rich and flavorful options, which leaves a lasting impression on those who dine at the resort.
Dinner
Vivo Resorts impresses guests with its culinary offerings, showcasing excellent food that is consistently described as delicious, fresh, and of high quality. The main restaurant offers tasty dishes with spectacular presentation and is praised for its extraordinary kitchen. However, some diners note a lack of variety in the menu, which occasionally leads to the unavailability of options, impacting their dining experience. While the taste and comfort of the food receives high marks, some guests have experienced delays in service, highlighting a need for more attentive staff. Alternative dining options are available, providing guests with a broader menu selection. Overall, the quality and taste of food at Vivo Resorts receives commendations, though opportunities for improvement in menu diversity and service efficiency remain.
Rooms
Vivo Resorts offers a diverse array of accommodations that stand out for their spaciousness and comfort. Guests have highlighted the rooms and apartments as being particularly well-suited for long stays, providing ample space and modern furnishings that contribute to a comfortable experience. Many reviews appreciated the super comfortable beds, which appear to be a hallmark of the resort.
Several guests noted the breathtaking views from their rooms and balconies, especially those overlooking the ocean, pool, and surrounding mountains. These picturesque vistas add a significant appeal to the overall stay, making relaxation effortless.
While there are positive aspects to be appreciated, such as nice air conditioning in the rooms and condos equipped with everything necessary for families, there exist consistent concerns regarding the cleanliness and maintenance of the accommodations. The issues mentioned, ranging from non-working air conditioning units to worn furniture, indicate areas that need improvement to enhance guest satisfaction. Upkeep challenges like not changing bed linens or towels regularly somewhat overshadowed the potential enjoyment of these otherwise beautiful rooms.
Overall, Vivo Resorts shines with its spacious and comfortable rooms, offering stunning views and modern amenities that are ideal for families and long stays. Addressing maintenance and cleaning issues could further elevate the guest experience, allowing the resort's inherent beauty and potential to leave a more lasting impression.
Cleanliness
Vivo Resorts is praised for its well-maintained facilities and pristine grounds, reflecting an overall environment that is inviting and pleasant. Guests frequently mention the cleanliness of the outdoor areas, including the beautiful and well-kept pool, which stands out as a highlight of their stay. The structure is notably clean, and many visitors are impressed by the attention to detail in the general upkeep. However, feedback on the room cleaning service is mixed, with some guests expressing dissatisfaction with the consistency and quality of the service. Issues such as delayed cleaning schedules, inadequate cleaning in certain areas, and old towels have been noted, suggesting room for improvement in this aspect. Despite these concerns, the facilities themselves retain a positive reputation, creating a welcoming ambiance for those who prioritize cleanliness.
Staff
At Vivo Resorts, the exceptional quality of service and attention to detail from the staff is a recurring highlight among guest reviews. Visitors frequently commend the friendliness and attentiveness of the reception team, noting their willingness to go above and beyond to ensure a pleasant stay. Blanca and Socrates are specifically mentioned for their outstanding contributions, embodying the resort's commitment to excellent service.
The atmosphere created by the staff is described as charming and incredibly welcoming, with many guests appreciating the overall friendliness and helpfulness of the team. However, some reviews indicate that the staff can become overwhelmed, particularly the waiters who juggle service demands across the beach, pool, and restaurant.
While most staff members project warmth and hospitality, there are occasional mentions of a need for further training in customer service and language proficiency, particularly in understanding English. Despite this, the pervasive sentiment remains that the service at Vivo Resorts is excellent, with staff attention consistently rated highly. Even when challenges arise, staff approach issues with a polite and apologetic demeanor, though they may not always deliver immediate solutions.
In addition to their positive interactions with the staff, guests highlight the resort's clean, comfortable accommodations, complete with excellent air conditioning, which further enhances their overall experience.
Pool
Vivo Resorts impresses with its stunning array of swimming pools, providing a highlight for families and children. Guests consistently remark on the cleanliness and ample size of the pools, which strike a perfect balance of depth suitable for younger swimmers. The close proximity of the pools to the sea adds to their appeal, offering breathtaking views that enhance the experience. The infinity pools stand out particularly, with their seamless integration into the surrounding landscape. The resort's overall facilities reflect this high standard, being both attractive and meticulously maintained. Despite occasional comments about the temperature, the general consensus celebrates the pools as a major asset of the resort.
Beach
Nestled directly by the sea, Vivo Resorts offers guests a serene escape to a stunning stretch of the Oaxacan coast. While the beach is undeniably clean and beautiful, with opportunities to witness the majesty of whales and dolphins daily, it's important to note that the open sea and large waves make swimming risky. Despite the challenge of a long journey to the resort, approximately 30-35 minutes from Puerto Escondido, the scenic beauty and tranquility of the location make the trip worthwhile. Guests often commend the resort for its spacious and well-equipped apartments, delicious food, and attentive service. While occasional waste on the beach has been mentioned, the proximity to the sea and the beautiful natural setting provide a peaceful retreat, perfect for enjoying the breathtaking coastline.
Yes, Vivo Resorts has pool(s) that belong to one or more of the following categories: Infinity Pool, Children's Pool, Pool Swim Up Bar, Panoramic View Pool, Private Pool, Outdoor Pool.
Yes, a spa is available at Vivo Resorts. For more information, read the answers to the Spa questionnaire
No, Vivo Resorts doesn't allow dogs.
Yes, parking facilities are available at Vivo Resorts.