City Falls Iguazú
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Summary of reviewsCity Falls Iguazú, nestled in a tranquil neighborhood of Puerto Iguazú, enjoys a favorable location that combines centrality with peacefulness, making it an excellent base for exploring both the Argentinian and Brazilian Iguazu National Parks. Its proximity to the city center, bus terminal and various restaurants, all within a short walk, adds to its appeal. Guests highlight the hotel's blend of convenience and calm, appreciating the safety and serenity of the area.
The hotel’s breakfast is generally well-received, praised for its abundant and varied options, including a selection of breads, cakes, fruits and pastries. The attentive staff adds to the overall positive dining experience. Nonetheless, the breakfast could benefit from more protein, gluten-free options and higher quality coffee.
Dinner experiences at the hotel's rooftop restaurant are mixed. While the BBQ and grilled meats receive high praise along with commendable service from staff members, some guests find the evening menu lacking variety and consistency. Despite this, the convenience of the in-house restaurant and the affordable prices make dining at the hotel a worthwhile consideration.
Spacious, clean and comfortable, the rooms at City Falls Iguazú generally provide a positive stay, equipped with essentials like electric kettles and minibars. Most rooms are praised for their modern layout and good lighting, although there are occasional reports of musty smells, black mold and worn-out furniture. The bathrooms receive favorable feedback for their showers despite limited counter space. While air conditioning is effective for many, some guests experience noise and malfunctions.
The hotel earns high marks for cleanliness with particularly spotless public areas, the pool and the terrace. Consistent housekeeping and modern facilities enhance the overall appeal, although occasional oversights like outdated towels and noise disturbances highlight areas for improvement.
Staff at the City Falls Iguazú are often recognized for their friendliness and attentiveness, contributing positively to guests' experiences. The welcoming atmosphere and professional service, particularly from reception and restaurant staff, stand out, despite some instances of less attentive service.
The free WiFi is a point of contention; while stable in certain areas, the connection often struggles in the rooms, especially on higher floors. This inconsistency is a potential drawback for those requiring reliable internet access.
The rooftop swimming pool is admired for its beautiful views and relaxing ambiance. However, its small size can lead to overcrowding and cleanliness issues such as cloudy water and dirt at the bottom. Ongoing maintenance and more seating options are needed to enhance the pool experience.
Parking at the hotel is convenient with guarded underground spaces that are accessible via an elevator. Though the garage can be tight for larger vehicles, it generally satisfies guest needs. Minor issues with parking fees suggest room for clearer communication.
Families find the hotel suitable with a cozy, family-friendly atmosphere that includes activities for children, such as a playground and soccer field. While overall sentiment is positive, more cleaning in family rooms and additional facilities for teens could improve the experience.
Beds at the City Falls Iguazú receive mixed reviews. While many find them comfortable and modern, others note issues with bed size and pillow quality, indicating inconsistent experiences.
As a three-star hotel, Mérit Iguazú offers a comfortable stay that often exceeds expectations with many guests likening its quality to a four-star establishment. Though there are areas for improvement, such as increasing staff and enhancing room amenities, the hotel remains a commendable option for families and travelers seeking a pleasant stay in Puerto Iguazú.
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The hotel’s breakfast is generally well-received, praised for its abundant and varied options, including a selection of breads, cakes, fruits and pastries. The attentive staff adds to the overall positive dining experience. Nonetheless, the breakfast could benefit from more protein, gluten-free options and higher quality coffee.
Dinner experiences at the hotel's rooftop restaurant are mixed. While the BBQ and grilled meats receive high praise along with commendable service from staff members, some guests find the evening menu lacking variety and consistency. Despite this, the convenience of the in-house restaurant and the affordable prices make dining at the hotel a worthwhile consideration.
Spacious, clean and comfortable, the rooms at City Falls Iguazú generally provide a positive stay, equipped with essentials like electric kettles and minibars. Most rooms are praised for their modern layout and good lighting, although there are occasional reports of musty smells, black mold and worn-out furniture. The bathrooms receive favorable feedback for their showers despite limited counter space. While air conditioning is effective for many, some guests experience noise and malfunctions.
The hotel earns high marks for cleanliness with particularly spotless public areas, the pool and the terrace. Consistent housekeeping and modern facilities enhance the overall appeal, although occasional oversights like outdated towels and noise disturbances highlight areas for improvement.
Staff at the City Falls Iguazú are often recognized for their friendliness and attentiveness, contributing positively to guests' experiences. The welcoming atmosphere and professional service, particularly from reception and restaurant staff, stand out, despite some instances of less attentive service.
The free WiFi is a point of contention; while stable in certain areas, the connection often struggles in the rooms, especially on higher floors. This inconsistency is a potential drawback for those requiring reliable internet access.
The rooftop swimming pool is admired for its beautiful views and relaxing ambiance. However, its small size can lead to overcrowding and cleanliness issues such as cloudy water and dirt at the bottom. Ongoing maintenance and more seating options are needed to enhance the pool experience.
Parking at the hotel is convenient with guarded underground spaces that are accessible via an elevator. Though the garage can be tight for larger vehicles, it generally satisfies guest needs. Minor issues with parking fees suggest room for clearer communication.
Families find the hotel suitable with a cozy, family-friendly atmosphere that includes activities for children, such as a playground and soccer field. While overall sentiment is positive, more cleaning in family rooms and additional facilities for teens could improve the experience.
Beds at the City Falls Iguazú receive mixed reviews. While many find them comfortable and modern, others note issues with bed size and pillow quality, indicating inconsistent experiences.
As a three-star hotel, Mérit Iguazú offers a comfortable stay that often exceeds expectations with many guests likening its quality to a four-star establishment. Though there are areas for improvement, such as increasing staff and enhancing room amenities, the hotel remains a commendable option for families and travelers seeking a pleasant stay in Puerto Iguazú.
Business Hotel
Positioned as a business hotel, it offers meeting rooms and a business center. Guests can utilize free in-room WiFi and benefit from its amenities designed for business travelers.
Accessible Hotel
This hotel offers accessible on-site parking, elevators, accessible routes from the public entrance, accessible entrance to the pool, accessible on-site restaurants, and room and suite access through the interior corridor. Mobility accessible rooms and roll-in showers are available.
3-Star Hotel
This hotel in Puerto Iguazú offers a comfortable stay with easy access to local attractions. It provides essential amenities for a pleasant experience.
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Hotel with Outdoor Pool
Guest Reviews
The City Falls Iguazú enjoys a favorable location in Puerto Iguazú, praised for its proximity to key areas while maintaining a peaceful setting. Nestled in a quiet, residential neighborhood, it’s an ideal base for exploring with the city center, bus terminal and a variety of restaurants all within a 10-15 minute walk. This tranquil area keeps guests away from the hustle and bustle, yet most amenities and attractions remain accessible on foot.
For those traveling by car, the location is conveniently situated for drives to both Argentinian and Brazilian Iguazu National Parks. Guests appreciate the safety and serenity of the street, which ensures a restful stay while still being close enough to the town center. Reviews highlight the hotel's blend of centrality and seclusion, making it a practical choice for visitors desiring both convenience and calm.
The breakfast at the City Falls Iguazú receives mixed reviews from guests with many praising the abundant and varied options, including a good selection of breads, cakes, fruits and pastries. The offerings are described as delicious, complete and meeting expectations with some guests finding the breakfast selection spectacular and well-cared for. The staff is often noted for being attentive and providing excellent service.
However, some guests mention a few drawbacks. There appear to be limited protein options with no eggs or hot food items commonly noted, leading to a predominance of sweet foods and carbohydrates. Gluten-free options are also sparse and the selection could benefit from more variety, including savory items and healthier choices. Occasionally, issues with space and air conditioning were mentioned, along with a need for improvement in coffee quality.
Overall, the breakfast at City Falls Iguazú is generally well-received with high marks for variety and quality, despite some areas where it could be enhanced to better accommodate guest preferences for more diverse and healthier options.
City Falls Iguazú offers a noteworthy dining experience with mixed reviews, featuring some highlights and areas for improvement. The rooftop restaurant receives praise for its excellent BBQ and delicious grilled meats, making it a great dining option for those evenings spent at the hotel. Guests find the varied and delicious breakfast to be a strong point, along with the good value for money provided by the restaurant's menu, which includes some standout options like the river fish.
The in-house restaurant is appreciated for its convenience, especially in a town with limited nighttime activities. The service from the waitstaff, including individuals like Luisa and Ivan, is often highlighted as excellent, contributing positively to the dining experience. The affordable prices and plentiful food are additional perks, making meals at the hotel accessible and satisfying.
However, there are some criticisms that need addressing. Some guests found the dinner quality poor and noted a lack of variety in the evening menu. Service in the evening café can be slow and the bar's drink options are limited. Additionally, some dishes lack consistency and in one unfortunate incident, a caterpillar was found in a meal.
Overall, while the quality of food and service at City Falls Iguazú's dining outlets can be hit or miss, the highlights such as the rooftop BBQ, friendly staff and good breakfast options make it a place worth considering for at least some meals during your stay.
City Falls Iguazú offers a range of room experiences highlighted by spaciousness, cleanliness and comfort. Many guests praised the rooms for being large, well-lit and equipped with essentials like electric kettles and minibars. The beds were frequently mentioned as comfortable, contributing to an overall positive stay.
However, the reviews also indicated some inconsistencies. While numerous guests found the rooms modern and clean, others reported issues such as musty smells, black mold and worn-out furniture. The bathrooms generally received good feedback, particularly for their showers, although the lavatories were noted to be small with limited counter space.
Air conditioning was another common topic with some guests enjoying effective climate control, while others faced noise disturbances or malfunctions. The terrace received favorable mentions, though some couldn't enjoy it due to weather conditions.
Staff responsiveness was mixed; some guests appreciated the prompt handling of room issues, while others felt the service could be unfriendly or inattentive. Despite these mixed reviews, many found the room conditions satisfactory for the price, highlighting the spacious and comfortable nature of the accommodations.
City Falls Iguazú offers a mixed experience when it comes to its bedding. Many guests praised the comfort with numerous mentions of comfortable and even "most comfortable" beds. The hotel seems to have large, modern beds that are often described as very comfortable and some reviews highlight the impeccable condition and excellent mattresses.
Despite this positive feedback, there are notable points of contention. Several guests found the beds too small for two people and mentioned that the pillows were very uncomfortable with some calling for pillow replacements due to their poor quality. Bed sizes and discomfort were recurring issues among guests, indicating a possible inconsistency in room standards.
In summary, while the beds at City Falls Iguazú receive varied reviews with many guests finding them comfortable and modern, issues with bed size and pillow comfort suggest that experiences may differ significantly from one visitor to another.
City Falls Iguazú boasts generally impressive cleanliness across its facilities, particularly highlighted by its spotless public areas, pool and terrace. Guests frequently described the hotel as very clean with a notable emphasis on the hygiene of bathrooms and common areas. The modern and well-cared-for appearance of the hotel enhances its appeal, alongside the attentiveness and hospitality of the staff, who consistently strive to maintain high cleanliness standards.
Rooms are often praised for their spaciousness and comfort with many guests noting the consistent upkeep and daily cleaning services that ensure they remain in pristine condition. Impeccable cleanliness in the rooms and hallways further adds to the positive experience.
However, there are recurring mentions of areas that require attention. Some guests noticed corners that were overlooked during cleaning, outdated and worn-out towels and occasional issues with bed linens and air conditioning units. The quality of the pool area and the noise levels in the hallways occasionally detracted from an otherwise clean environment. Although these aspects did not significantly affect the overall perception of cleanliness, they suggest room for improvement.
In summary, City Falls Iguazú is largely appreciated for its cleanliness and modern facilities, bolstered by a dedicated and friendly staff. Most guests find their stay comfortable and clean, though there is a recognized potential for enhancing certain facets of room and towel maintenance.
The staff at City Falls Iguazú consistently receive high praise for their friendliness and attentiveness. Guests often highlight the super-friendly and accommodating nature of the employees, noting that the attention they receive is excellent. From the reception to the restaurant to maintenance, staff members are frequently described as polite, professional and helpful. Many guests appreciate the warm and welcoming atmosphere created by the team with several reviews specifically mentioning that the staff's support and service contributed to an outstanding stay.
Despite the overwhelmingly positive feedback, there are occasional mentions of inconsistency. Some reviewers point out that not all staff members met their expectations with a few noting that certain employees seemed distant or inattentive to customer needs, particularly at the reception and restaurant.
Overall, the service provided by the staff at City Falls Iguazú is highly regarded, contributing significantly to the positive experiences of many guests. The team's dedication to making guests feel comfortable and well-attended is a standout feature of the hotel, although there is room for improvement to ensure consistently high standards across all interactions.
City Falls Iguazú offers complimentary WiFi for its guests, but the reviews on its performance are mixed. While some guests praise its stability and reliability, noting that it never cut out, the majority report significant issues. The WiFi signal inside the rooms is often weak to nonexistent, particularly on higher floors and is described as unstable, inconsistent and slow. Many guests found that the internet connection worked best in the reception area but struggled to reach other parts of the hotel. Overall, if a strong and reliable internet connection is a priority, it may be worth considering these points when booking a stay at City Falls Iguazú.
The City Falls Iguazú features a rooftop swimming pool that is widely praised for its beautiful views and enjoyable ambiance, making it a popular spot to unwind at the end of the day. Guests consistently remark on the pool's lovely setting and its potential to be a relaxing retreat. However, the pool’s small size often leads to overcrowding and there have been multiple mentions of cleanliness issues, such as cloudy water and dirt at the bottom. Despite its charming location and the rooftop terrace's impressive views, the pool requires better maintenance and more seating options to accommodate the number of guests. While the pool itself is appreciated for cooling off and its spectacular setting next to the bar, the overall condition indicates a need for consistent upkeep to match the high standards of the hotel's other facilities.
City Falls Iguazú offers a convenient and accessible parking experience for its guests. The hotel provides guarded underground parking and the garage is covered, ensuring vehicles are protected. It is easy to get from the room to the garage via an elevator, making the process comfortable for guests. There is ample parking space always available on-site, though the marked spaces could be more clearly defined. While the garage is somewhat tight for larger vehicles like vans, it is generally sufficient and considered excellent by many.
The hotel is ideally situated near a lovely park with a soccer field and children's playground, adding to the convenience. However, there were some concerns regarding the parking fees. Some guests felt the daily parking fee was not always clearly communicated in the reservation and occasionally higher than expected. Despite these minor issues, the overall parking facilities at City Falls Iguazú are well-received and add to a pleasant stay.
City Falls Iguazú is well-suited for families, offering a cozy and family-friendly atmosphere. Many guests highlighted the hotel's convenience for family trips, providing comfortable accommodations that meet the needs of both adults and children. The hotel is well located, very close to the bus terminal, which makes exploring the area easy for families.
Children can enjoy various activities, including a playground area, a soccer field and games tailored for younger guests. Despite some minor issues like the need for more cleaning in family rooms and the desire for additional facilities for children and teens during rainy days, the overall sentiment is positive. Families felt satisfied and appreciated the family-oriented environment, though some guests did note occasional disturbances from unsupervised children.
In summary, City Falls Iguazú offers a welcoming and convenient stay for families with numerous activities to keep children entertained, contributing to a satisfying family vacation experience.
City Falls Iguazú has been described as a family-friendly establishment, providing a comfortable atmosphere that satisfies guests. The facilities and services live up to expectations for a three-star hotel and many guests noted being pleasantly surprised by the modern and clean environment, suggesting that it feels more like a four-star hotel. The in-house restaurant is appreciated for its practicality, especially in a town with limited nightlife options.
Guests found the hotel to be a good option for families and it delivers adequately considering its three-star rating. However, there were some comments indicating areas for improvement, such as the need for more staff, the absence of minibars in the rooms and the inability to charge pool bar and terrace expenses to the hotel bill. Additionally, the hotel's somewhat distant location from the town center was mentioned as a minor inconvenience.
Overall, while the hotel meets the expectations and needs for a comfortable family stay, there is room to enhance certain services that guests typically associate with three-star accommodations.
Mérit Iguazú Hotel has been praised for offering accessible parking and ensuring comfort for travelers with disabilities. The hotel's location is deemed to be conveniently accessible, making it a suitable choice for those seeking ease of movement. Although there are some mentions that the older section of the hotel might be more accessible than the new part, overall, the hotel provides a comfortable resting place for all guests, including those with special accessibility needs.
The City Falls Iguazú boasts an inviting outdoor area, particularly highlighted by its rooftop terrace and pool. Guests repeatedly mention the stunning and beautiful views, making the rooftop terrace a top feature. The rooftop pool, described as clean, well-maintained and spacious, offers an impressive and marvellous experience with its panoramic views over Iguazu. The pool area on the top floor is noted as a great place to unwind at the end of the day, providing a serene spot within the hotel's extensive facilities. The solarium, complete with large terraces, complements the rooftop pool, adding to the attractiveness of the outdoor amenities. Overall, the outdoor pool and its surrounding facilities receive consistent praise for their quality and spectacular views, making it a significant draw for guests.
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Location
For those traveling by car, the location is conveniently situated for drives to both Argentinian and Brazilian Iguazu National Parks. Guests appreciate the safety and serenity of the street, which ensures a restful stay while still being close enough to the town center. Reviews highlight the hotel's blend of centrality and seclusion, making it a practical choice for visitors desiring both convenience and calm.
Breakfast
However, some guests mention a few drawbacks. There appear to be limited protein options with no eggs or hot food items commonly noted, leading to a predominance of sweet foods and carbohydrates. Gluten-free options are also sparse and the selection could benefit from more variety, including savory items and healthier choices. Occasionally, issues with space and air conditioning were mentioned, along with a need for improvement in coffee quality.
Overall, the breakfast at City Falls Iguazú is generally well-received with high marks for variety and quality, despite some areas where it could be enhanced to better accommodate guest preferences for more diverse and healthier options.
Dinner
The in-house restaurant is appreciated for its convenience, especially in a town with limited nighttime activities. The service from the waitstaff, including individuals like Luisa and Ivan, is often highlighted as excellent, contributing positively to the dining experience. The affordable prices and plentiful food are additional perks, making meals at the hotel accessible and satisfying.
However, there are some criticisms that need addressing. Some guests found the dinner quality poor and noted a lack of variety in the evening menu. Service in the evening café can be slow and the bar's drink options are limited. Additionally, some dishes lack consistency and in one unfortunate incident, a caterpillar was found in a meal.
Overall, while the quality of food and service at City Falls Iguazú's dining outlets can be hit or miss, the highlights such as the rooftop BBQ, friendly staff and good breakfast options make it a place worth considering for at least some meals during your stay.
Rooms
However, the reviews also indicated some inconsistencies. While numerous guests found the rooms modern and clean, others reported issues such as musty smells, black mold and worn-out furniture. The bathrooms generally received good feedback, particularly for their showers, although the lavatories were noted to be small with limited counter space.
Air conditioning was another common topic with some guests enjoying effective climate control, while others faced noise disturbances or malfunctions. The terrace received favorable mentions, though some couldn't enjoy it due to weather conditions.
Staff responsiveness was mixed; some guests appreciated the prompt handling of room issues, while others felt the service could be unfriendly or inattentive. Despite these mixed reviews, many found the room conditions satisfactory for the price, highlighting the spacious and comfortable nature of the accommodations.
Beds
Despite this positive feedback, there are notable points of contention. Several guests found the beds too small for two people and mentioned that the pillows were very uncomfortable with some calling for pillow replacements due to their poor quality. Bed sizes and discomfort were recurring issues among guests, indicating a possible inconsistency in room standards.
In summary, while the beds at City Falls Iguazú receive varied reviews with many guests finding them comfortable and modern, issues with bed size and pillow comfort suggest that experiences may differ significantly from one visitor to another.
Cleanliness
Rooms are often praised for their spaciousness and comfort with many guests noting the consistent upkeep and daily cleaning services that ensure they remain in pristine condition. Impeccable cleanliness in the rooms and hallways further adds to the positive experience.
However, there are recurring mentions of areas that require attention. Some guests noticed corners that were overlooked during cleaning, outdated and worn-out towels and occasional issues with bed linens and air conditioning units. The quality of the pool area and the noise levels in the hallways occasionally detracted from an otherwise clean environment. Although these aspects did not significantly affect the overall perception of cleanliness, they suggest room for improvement.
In summary, City Falls Iguazú is largely appreciated for its cleanliness and modern facilities, bolstered by a dedicated and friendly staff. Most guests find their stay comfortable and clean, though there is a recognized potential for enhancing certain facets of room and towel maintenance.
Staff
Despite the overwhelmingly positive feedback, there are occasional mentions of inconsistency. Some reviewers point out that not all staff members met their expectations with a few noting that certain employees seemed distant or inattentive to customer needs, particularly at the reception and restaurant.
Overall, the service provided by the staff at City Falls Iguazú is highly regarded, contributing significantly to the positive experiences of many guests. The team's dedication to making guests feel comfortable and well-attended is a standout feature of the hotel, although there is room for improvement to ensure consistently high standards across all interactions.
Wi-Fi
Pool
Parking
The hotel is ideally situated near a lovely park with a soccer field and children's playground, adding to the convenience. However, there were some concerns regarding the parking fees. Some guests felt the daily parking fee was not always clearly communicated in the reservation and occasionally higher than expected. Despite these minor issues, the overall parking facilities at City Falls Iguazú are well-received and add to a pleasant stay.
Family
Children can enjoy various activities, including a playground area, a soccer field and games tailored for younger guests. Despite some minor issues like the need for more cleaning in family rooms and the desire for additional facilities for children and teens during rainy days, the overall sentiment is positive. Families felt satisfied and appreciated the family-oriented environment, though some guests did note occasional disturbances from unsupervised children.
In summary, City Falls Iguazú offers a welcoming and convenient stay for families with numerous activities to keep children entertained, contributing to a satisfying family vacation experience.
3 Star
Guests found the hotel to be a good option for families and it delivers adequately considering its three-star rating. However, there were some comments indicating areas for improvement, such as the need for more staff, the absence of minibars in the rooms and the inability to charge pool bar and terrace expenses to the hotel bill. Additionally, the hotel's somewhat distant location from the town center was mentioned as a minor inconvenience.
Overall, while the hotel meets the expectations and needs for a comfortable family stay, there is room to enhance certain services that guests typically associate with three-star accommodations.
Accessible
Outdoor Pool
Yes, City Falls Iguazú has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at City Falls Iguazú.
No, City Falls Iguazú doesn't allow dogs.
Yes, parking facilities are available at City Falls Iguazú.
No, City Falls Iguazú doesn't have a gym.
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