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Summary of reviewsHotel Amayal receives widespread positive reviews, particularly for its prime location and staff. Situated in the heart of Puerto Iguazu, directly opposite the main bus terminal, the hotel is lauded for its convenience and ease of access to both the Argentine and Brazilian sides of Iguazu Falls, as well as nearby shops, restaurants and bars. This central location enhances guests' travel experience by reducing the need for taxis and making it easy to explore the area.
The breakfast experience at Hotel Amayal generally garners favorable feedback. Guests praise the varied and plentiful selection of pastries, fruits and other items with many highlighting the breakfast as both delicious and satisfying. Although some guests expressed a desire for more protein options and better coffee, the breakfast is considered to offer good value, especially given its inclusion in the room rate.
While the hotel lacks an in-house restaurant, its proximity to a thriving restaurant district provides ample dining choices. Additionally, guests appreciate the well-equipped dining room for those who prefer to bring or order their food. This flexibility in dining options receives positive acknowledgment for meeting the diverse needs of guests.
Guests consistently commend the spacious and comfortable rooms, noting features like air conditioning and balconies that enhance their stay. Some criticisms arise concerning maintenance issues and outdated facilities, particularly in bathrooms, but the overall comfort of the beds and room size remain positives.
Cleanliness at Hotel Amayal receives mixed reviews. While many guests describe the rooms and common areas as impeccably clean with excellent housekeeping, others report issues such as dirty towels, foul odors and inadequate pool maintenance. Nevertheless, the attentive cleaning staff often receive praise for their efforts.
The staff at Hotel Amayal are frequently praised for their friendliness and professionalism. Guests highlight the exceptional service provided by receptionists and other employees, citing their helpfulness and warm demeanor. Although a few reviews mention inconsistencies in staff performance, the majority of guests are satisfied with the level of service and the staff's willingness to assist with travel information and special requests.
Wi-Fi at Hotel Amayal offers a mixed experience with some guests enjoying reliable and fast connectivity, while others report inconsistent or poor service in certain areas of the hotel. This discrepancy highlights the need for improved and stable internet coverage.
The pool area is another aspect that elicits varied feedback. Many guests find the pool to be a beautiful and relaxing spot, appreciating its clean and well-maintained state. However, some reviews mention lapses in pool maintenance, such as dirty water or algae, which can detract from the overall experience.
Families find Hotel Amayal particularly accommodating. Spacious family rooms, a welcoming environment and amenities like a pool and dining room contribute to a satisfying family-friendly experience. Minor critiques like the view from family rooms do not significantly impact the hotel's reputation as a suitable choice for family vacations.
The comfort and condition of the beds receive consistent praise with many guests highlighting the large and comfortable mattresses that ensure a restful night's sleep. Despite some isolated mentions of soft mattresses or noise, the bedding overall supports a positive sleep experience.
In summary, Hotel Amayal excels in several areas, notably its location, staff friendliness and family-friendly amenities, while some improvement opportunities exist in maintenance, Wi-Fi connectivity and pool upkeep. Show more
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Categories
Hotel with Free Wi-Fi
Located in Puerto Iguazu, this hotel provides free Wi-Fi, ensuring guests can easily access the internet. It is a practical choice for travelers.
Accessible Hotel
This hotel is listed as an accessible hotel in Puerto Iguazú and is described as family-friendly with accessibility.
3-Star Hotel
Located in Puerto Iguazu, Hotel Amayal offers essential accommodation. It is a practical option for travelers looking for a comfortable base.
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Outdoor Pool
Room Types
Standard Double RoomThis air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as an outdoor dining area. The unit offers 1 bed.
Standard Twin RoomThis air-conditioned twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 2 beds.
Standard Triple RoomThis air-conditioned triple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as an outdoor dining area. The unit has 2 beds.
Standard Quadruple RoomThis air-conditioned quadruple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as an outdoor dining area. The unit has 3 beds.
Superior Double RoomThis air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with city views. The unit offers 2 beds.
Superior Triple RoomThis air-conditioned triple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with city views. The unit has 2 beds.
Superior Quadruple RoomThis air-conditioned quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with city views. The unit offers 3 beds.
Standard Twin RoomThis air-conditioned twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as an outdoor dining area. The unit has 2 beds.
Standard Double RoomThis air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as an outdoor dining area. The unit has 1 bed.
Superior Double RoomThis air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with city views. The unit offers 2 beds.
Standard Triple RoomThis air-conditioned triple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as an outdoor dining area. The unit has 2 beds.
Standard Quadruple RoomThis air-conditioned quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as an outdoor dining area. The unit offers 3 beds.
Superior Triple RoomThis air-conditioned triple room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with city views. The unit offers 2 beds.
Superior Quadruple RoomThis air-conditioned quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with city views. The unit offers 3 beds.
Guest Reviews
7.4
Good
Location
Hotel Amayal boasts an excellent location, earning consistent praise from guests for its convenience and proximity to key amenities. Centrally located in Puerto Iguazu, the hotel sits directly opposite the main bus terminal, making it an ideal base for exploring both the Argentine and Brazilian sides of Iguazu Falls. Visitors can easily access the bus terminal to venture to the falls, the airport and other attractions without the need for taxis.
The hotel is also close to a variety of shops, restaurants and bars, providing a myriad of dining and shopping options within walking distance. Guests repeatedly commend the convenience of having the terminal, eateries and the city center just a few steps away. This central and strategic location simplifies travel plans and enhances the overall convenience of their stay.
Aside from its prime location, the hotel features spacious rooms and a pool area, adding to the comfort of the guests. Those looking for a blend of easy transportation, nearby entertainment and centrality will find Hotel Amayal to be the perfect spot for their visit to Iguazu.
Breakfast
Hotel Amayal offers a breakfast experience that generally receives favorable feedback from its guests, particularly for its variety and substantial offerings. Many reviews highlight the breakfast as delicious with a notable array of pastries, fruits and other items that cater well to diverse tastes. Phrases such as "varied and plentiful" and "very substantial" frequently appear, indicating that the breakfast selection is both extensive and satisfying.
The breakfast features a variety of pastries and sweet options, aligning with the common Argentine breakfast style. Guests often describe the breakfast as complete and abundant with diverse choices including cold cuts, fruits and a variety of cakes and croissants. Notably, the croissants and other pastries receive high praise for their quality.
However, there are some criticisms. A recurring point is the lack of protein and hot dishes, which some guests found disappointing. More critical reviews mention that the breakfast could be more varied with healthier options like more fruits and natural juices. Some guests noted that the coffee quality was subpar with specific mentions of it being too sugary or artificial. A few reviews also indicated that the breakfast felt repetitive for those staying multiple days.
Despite some drawbacks, many guests feel that the breakfast offers good value, especially given its inclusion in the room rate. The breakfast location and the attentive service also receive positive mentions, adding to the overall decent morning experience at Hotel Amayal.
Dinner
Hotel Amayal offers a unique dining experience that caters to different needs and preferences. While the hotel itself does not provide a dinner service or have an in-house restaurant, guests consistently appreciate the convenience of the nearby restaurant district, just a block away, which offers ample choices for dining.
For those who prefer to bring their own food, Hotel Amayal provides exceptional facilities including a fully-equipped dining room with all necessary utensils, refrigerators and microwaves available at any time. This allows guests the flexibility to reheat and enjoy their own meals in a comfortable setting. The hotel also permits the use of its dining room and cutlery for food ordered from outside, making it easy to have a fulfilling dinner without leaving the premises.
Moreover, the hotel's proximity to nearby restaurants and shops is highlighted as a significant advantage. There are numerous places in the vicinity where guests can find good quality food at reasonable prices, despite some establishments having higher prices. Whether it's for an afternoon snack or a hearty dinner, the availability of external dining options complements the hotel’s facilities perfectly, ensuring guests have a pleasurable dining experience during their stay.
Overall, Hotel Amayal's approach to dining—wherein guests can either explore local eateries or prepare and consume their own food on-site—receives positive acknowledgment for its convenience and flexibility.
Rooms
Hotel Amayal offers guests spacious and comfortable rooms that are praised for their large size and practicality. Rooms are frequently described as very clean and many include amenities such as balconies and air conditioning. Guests find the beds to be particularly comfortable, enhancing the overall experience.
Despite these positives, several reviews mentioned issues related to maintenance and outdated facilities. Some rooms have been reported with unpleasant odors, dampness and insufficient cleaning. Bathrooms in particular seem to suffer more from lack of maintenance with reports of mold and poor conditions.
Room decor varies with some guests noting that it is quite basic and not visually appealing. On the upside, soundproofing allows for a quiet stay, though there are occasional complaints about noise. Room amenities such as the absence of refrigerators and issues with air conditioning might impact the overall comfort for some visitors.
In summary, while Hotel Amayal scores highly on room size and comfort, attention is needed in upgrading and maintaining room facilities to meet guests' expectations.
Beds
Hotel Amayal garners significant praise for the comfort and spaciousness of its beds. Many guests have highlighted their enjoyable sleep experiences, often describing the beds as very comfortable, large and clean. Despite a few mentions of soft mattresses and occasional noise, the overall sentiment suggests that the bedding generally supports a restful night's sleep. Guests also appreciated the condition of the mattresses and pillows, indicating that they are in good condition and contribute positively to the sleeping experience.
Additionally, the hotel offers various bed sizes, from spacious king-size beds to accommodating twin beds, catering to diverse preferences. New bed linens and the cleanliness of the beds were also positively received by guests. While there were isolated complaints of worn-out bedding, flat pillows and the occasional presence of bed bugs in the past, the majority of guests expressed satisfaction with the comfort and quality of the beds.
In summary, Hotel Amayal delivers a satisfactory sleeping experience with its comfortable, spacious and mostly well-maintained beds, ensuring guests wake up refreshed and ready for the day ahead.
Cleanliness
The reviews for Hotel Amayal present a mixed picture regarding its cleanliness. On the positive side, guests appreciated the clean and comfortable rooms with several describing the cleanliness as impeccable and exceeding expectations. The hotel also received praise for its spotless environment, attentive housekeeping staff and the daily cleaning service that maintained a tidy appearance. Many highlighted the excellent attention to detail in the cleaning with clean sheets and a well-maintained breakfast area.
However, there were numerous criticisms concerning areas needing improvement. Several guests reported issues such as dirty towels, foul odors in rooms and bathrooms and overall inadequate maintenance. Problems like mold, poor bathroom conditions, insect infestations and stained curtains were frequently mentioned. The pool was often noted as being in bad condition and there were complaints about dirty common areas and outdated facilities.
Overall, while some guests had a positive experience with the hotel's cleanliness, there's a consensus that significant improvements are necessary in several areas to meet higher standards. Maintaining consistent cleanliness throughout the property is touted as an area needing urgent attention.
Staff
Hotel Amayal receives widespread commendation for its staff, frequently highlighted as friendly, attentive and professional. Numerous guests note the exceptional service provided by receptionists, particularly Luciano and Iván, whose helpfulness and courtesy stand out. The reception staff generally earn high praise for their excellent customer service and willingness to guide guests, ensuring a pleasant experience upon arrival and throughout their stay.
Several reviews mention the cleaning staff as very attentive, contributing to a comfortable environment. The service staff in the dining areas also receive positive feedback for their courteous and helpful nature. Many guests reflect on the overall warmth and kindness extended by all hotel employees, often describing them as super friendly, always willing to help and ready to accommodate special requests like early check-ins.
However, the reviews occasionally point out inconsistencies, such as a few mentions of unhelpful or inattentive employees, particularly during evening and night shifts. Despite these sporadic negative remarks, the overwhelming sentiment is one of satisfaction with the staff's willingness to provide good information about tourist places and exceptional personal attention, enhancing the overall guest experience at Hotel Amayal.
In summary, while there's room for improvement in some areas, Hotel Amayal largely impresses with its caring, friendly and professional staff, contributing significantly to its positive reception among guests.
Wi-Fi
Hotel Amayal offers a mixed experience when it comes to Wi-Fi connectivity based on guest reviews. While many guests have reported positive experiences citing good, reliable and excellent Wi-Fi in all areas, there are a significant number of reviews indicating that Wi-Fi connectivity needs improvement. Some guests found the Wi-Fi to be very slow, unstable or non-existent in certain rooms and areas of the hotel. Occasional remarks highlight that the Wi-Fi worked well but inconsistently, suggesting that signal strength could vary significantly depending on the location within the hotel.
Guests have shared that the internet service was notably good in some instances, providing fast and stable connections, whereas others reported it as poor or unreliable with some rooms entirely lacking Wi-Fi service. The performance seemed to fluctuate with some mentioning excellent coverage and others describing frequent signal loss. A few reviews also pointed out that the Wi-Fi was satisfactory but required a bit of maintenance to ensure a smoother experience.
In conclusion, while Hotel Amayal does provide free Wi-Fi, the quality of the internet service appears to vary quite a bit with some guests enjoying a seamless experience and others facing challenges with connectivity and speed.
Pool
At Hotel Amayal, the pool area receives mixed reviews that highlight various facets of the swimming experience. Many guests find the pool to be beautiful and well-maintained with descriptions such as spectacular, clean and amazing frequently appearing. The pool area itself is often praised for its pleasant ambiance and the added bonus of providing much-needed shade, making it a delightful spot to unwind.
Several reviews applaud the cleanliness of the pool, noting that it is very clean and in good condition. Visitors also appreciate the additional features in the pool area, such as a beautiful patio, a small park with a pool and a garden, which together create a lovely atmosphere.
However, there are some concerns raised about pool maintenance. A number of guests report encountering issues like dirty water, a greenish tint and occasional algae presence. At times, the pool needed cleaning or was not well-maintained, affecting the overall enjoyment of the facility. In some instances, the pool was under renovation or not functional at all.
Regarding size, opinions vary; while many appreciate the pool's availability and function, others find it too small. Despite these mixed experiences, the pool area remains a significant feature of the hotel, often contributing positively to guests' stays.
The pool at Hotel Amayal remains a highlight for many with its beautiful design and relaxing environment. Nevertheless, consistent maintenance and cleanliness are crucial to ensuring that all visitors can fully enjoy this important amenity.
Family
Hotel Amayal is a haven for families seeking a comfortable and welcoming retreat. Visitors have consistently praised its family-oriented atmosphere, noting the spacious and well-equipped family rooms that cater perfectly to those traveling with children. The hotel's friendly and attentive staff add an extra layer of comfort, making families feel right at home from the moment they arrive.
The open space on the lower floor, complete with a pool, is a standout feature, providing ample opportunities for both relaxation and play. Families appreciate the added convenience of having their luggage stored for free, adding to the stress-free environment. The pool and dining room are frequently mentioned as highlights, offering a combined space for leisure and dining that appeals to guests of all ages.
Despite a minor critique about the view from the family rooms, the overall consensus is that the hotel's amenities and services make it an excellent choice for family vacations. The blend of young couples, older couples, families and groups contributes to a vibrant, inclusive atmosphere. Breakfast options and the early check-in process, although sometimes restrictive, are seen as minor setbacks in an otherwise highly recommended family-friendly experience.
In summary, Hotel Amayal stands out as a top choice for travelers with children, offering a balance of comfort, convenience and a welcoming environment, making it an ideal spot for family trips and vacations.
3 Star
Hotel Amayal evokes mixed feelings among guests regarding its classification as a three-star hotel. While some reviewers argue that the hotel does not live up to the three-star standard and suggest it might be more accurately categorized as a one or two-star establishment, others believe that it provides solid value for money consistent with a three-star rating. The price-quality ratio stands out as a positive for numerous guests, making it a decent choice for those prioritizing budget over luxury. Despite criticism about the facilities and services not meeting three-star expectations, many find the daily rate of 100 to 150 reais reasonable and feel the hotel quality aligns with its cost. Guests generally conclude that Hotel Amayal offers satisfactory accommodations for the price, but improvements are needed to match higher star ratings.
Accessible
Hotel Amayal offers several features that make it accessible to guests with disabilities, including adapted rooms and helpful baggage service. The hotel's central location and proximity to key spots and the bus terminal make it easy for guests to walk everywhere and access restaurants. Despite some areas needing improvements, such as the elevator and better disabled access, the overall convenience and supportive staff contribute positively to the accessibility experience.
Outdoor Pool
Hotel Amayal’s outdoor pool area has received various remarks from guests, predominantly highlighting its attractive and functional aspects. The heated pool is a standout feature, providing comfort for swimmers regardless of the weather. The pool itself has been frequently described as beautiful and spacious with lovely seating areas and plenty of sun loungers, ensuring visitors can relax in comfort. The well-maintained pool and surrounding social areas, including a grill, add to the overall pleasant ambiance of this space.
Guests particularly appreciate the pool for its cleanliness and the immaculate state of the entire premises. Descriptions such as spectacular and very good underscore the positive sentiment. However, some guests have flagged issues such as instances of the pool being dirty or under maintenance and the patio floor being quite slippery. Additionally, there was a suggestion to increase the number of umbrellas for better shade provision by the pool.
Despite these occasional drawbacks, the outdoor pool area at Hotel Amayal remains a major draw for guests, offering a blend of leisure and aesthetic appeal.
Yes, Hotel Amayal has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Amayal.
No, Hotel Amayal doesn't allow dogs.
No, parking facilities aren't available at Hotel Amayal.