Hotel Marina El Cid Spa & Beach Resort - All Inclusive
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Summary of reviewsHotel Marina El Cid Spa & Beach Resort - All Inclusive is a beautiful and well-maintained resort located on a beachfront close to the Marina. While some guests found the location inconvenient for exploring the nearby town of Puerto Morelos, the resort compensates for it with its impressive facilities and activities. The breakfast was a delightful experience with good choices and variety of fruits, waffles, oatmeal, meats, eggs, tacos and omelets. The buffets offer a wide variety of options, including Italian, French, Japanese and seafood. The staff is friendly and helpful and the standout meals make for an enjoyable dining experience. The rooms are spacious, clean and comfortable and the staff is amazing. The pools were beautiful and unique and the pool staff received high praise for their brilliant service. The hotel's private beach provides a secluded and peaceful retreat for guests wanting to relax by the water. The resort is an excellent choice for families looking for a relaxing and fun vacation. The all-inclusive experience and services received overwhelmingly positive reviews with guests praising the genuine cocktails and excellent value for the relaxation received. Overall, guests seemed to enjoy their time at this all-inclusive resort.
Categories
Beachfront Resort
A beachfront resort with a marina. While the beach can be rocky and affected by seaweed, it offers direct access to the sea and features large pools and family-friendly amenities, providing a resort experience by the coast.
Resort near The Beach
This large resort is located directly on the beach in the Marina El Cid area, offering extensive beachfront access and amenities for guests.
Resort for Honeymoon
This hotel provides a secluded beachfront escape with a blend of natural Caribbean charm and laid-back sophistication. It captures the essence of the region, providing an ideal setting for a truly unforgettable honeymoon.
Resort with Spa
Features a Mayan-themed spa with unique treatments and a focus on holistic wellness. The resort offers a variety of activities, including snorkeling, diving, and fishing, for an active vacation experience. The spa incorporates traditional Mayan healing techniques.
Family Friendly Resort
This all-inclusive resort is a good choice for families, offering a children's playroom, a water slide, and a large swimming pool. There is also a beach with beds, sun loungers, and hammocks. The resort is perfect for families with children.
Romantic Resort
This all-inclusive resort offers a combination of relaxation and activities, perfect for couples. It features a full-service marina, multiple dining options, and a luxurious spa.
Resort with Swimming Pool
This all-inclusive resort features a large pool complex with slides and a dedicated kids' area. The resort also provides access to a marina with various water activities, enhancing the pool experience.
Pool Water Slide Outdoor Pool
Business Resort
Hotel Marina El Cid boasts a large convention center with approximately 12,000 sq ft of space, accommodating up to 500 guests and divisible into 6 breakout rooms. It offers a business center and high-speed internet.
Resort with Parking
This all-inclusive resort provides parking for its guests. This is a great option if you want to add convenience to your stay.
Accessible Resort
This resort offers extensive accessibility features including an alternative accessible entrance, automatic doors, and elevators with braille buttons. It provides accessible routes throughout common areas, accessible seating, and accessible toilets. Rooms feature step-less access, interconnected accessible rooms, and wider doors. Bathrooms are equipped with step-less access, leveled showers, fixed shower seats, fixed safety grab bars, adjustable height shower heads, grab bars, empty space under the sink, lower mirrors, lever taps, and accessible electric plugs. In-room amenities include accessible telephone, light switches, TV remote control, and electric plugs. The beach is also suitable for handicap access, and disabled parking is available.
Resort with Gym
This resort has a fitness center fully equipped with cardio machines, free weights, and a spinning class area. Access to the gym is included in the resort fees.
Resort with Rooms With Jacuzzi / Hot-tub
This all-inclusive resort provides some rooms with jacuzzi, offering guests a relaxing amenity. It is known for its family-friendly atmosphere and marina setting.
Resort with All Inclusive Packages
Offers a blend of relaxation and activity with its spa, beach access, and various water sports. The all-inclusive package provides convenience and value for families and couples.
4-Star Resort
This resort provides an all-inclusive experience, featuring a spa, beach access, and multiple dining options. It's well-equipped for a comfortable and relaxing stay, with activities and amenities suitable for various travelers.
Resort with Outdoor Pool
This resort provides 2 outdoor swimming pools, a children's pool, and a swim-up bar. It also features a large 22,000 square foot pool.
Resort with Pool Water Slide
Features a kids' club with a small water park area. Offers a family-friendly atmosphere with water-based activities.
Luxury Resort
Resort with Tennis Courts
Guest Reviews
Hotel Marina El Cid Spa & Beach Resort - All Inclusive is located on a beachfront, close to the Marina, but some guests found the location inconvenient for exploring the nearby town of Puerto Morelos due to the distance and road conditions. The resort's beach has received mixed reviews with some guests describing it as rocky and inaccessible due to the presence of seaweed, while others appreciated the activities offered there. The hotel is isolated, but compensates for it with its beautiful facilities and impressive activities.
The breakfast at Hotel Marina El Cid Spa & Beach Resort - All Inclusive was a delightful experience according to guest reviews. Guests enjoyed the great breakfast in the two places they visited with good choices and variety of fruits and fruit juices, waffles, oatmeal, meats, eggs, tacos and omelets. The food quality was mostly good with some guests finding it borderline not good. The 'petit déjeuner' was especially praised by guests, who used words like 'Sehr gutes Frühstuck' and 'délicieux' to describe it. The buffet was noted as being grand and varied with a large selection of dishes to choose from. Despite a basic café with limited options, guests still found the facilities and food to be excellent with great attention to detail in the mojitos and piñas coladas. However, some guests noted that the breakfast was noisy and queues were long, which could detract from the overall experience.
When it comes to dining at Hotel Marina El Cid Spa & Beach Resort, there are mixed reviews. While some guests experienced poor room service and a difficult dinner reservation process, others enjoyed outstanding food at every meal. The buffets offer a wide variety of options, including Italian, French, Japanese and seafood. Service at the specialty restaurants was excellent, although reservations should be made upon arrival as they fill up quickly. While some found the food to be bland or repetitive, others praised the diversity and quality of dishes offered. Highlights include the seafood at Mercado de Dolores and the delicious dinner at Ile de France. Overall, guests agree that the staff is friendly and helpful and the standout meals make for an enjoyable dining experience.
The Hotel Marina El Cid Spa & Beach Resort - All Inclusive provides spacious, clean and comfortable rooms that are efficiently cleaned and serviced twice daily. The property is huge and very clean with impeccable facilities. Although some guests complained about the air conditioning, most found the rooms to be clean and comfortable. The staff is very nice and the hotel is well maintained. However, some customers noted that the clientele is older and there is no disco or club on site. Despite a few negative comments about old bed sheets, small doubles, a hard Murphy bed and no noise insulation, guests generally praised the cleanliness of the facility and the comfort of the beds, including a super mattress. One guest even highlighted the spectacular ocean view from their room and expressed gratitude for the impeccable service of their housekeeper, Valentina. Overall, the Hotel Marina El Cid Spa & Beach Resort - All Inclusive seems to offer a comfortable and enjoyable stay for guests.
If you're looking for a clean and beautiful all-inclusive resort, Hotel Marina El Cid Spa & Beach Resort is the place for you! The staff is amazing and the property is well-maintained with beautifully clean facilities. Guests loved the clean rooms, pools and all other facilities. The beach could use some improvement, but the hotel staff does their best to keep it clean. The food is delicious and the service is outstanding. With impeccably clean facilities and good organization, this resort won't disappoint.
Guests of Hotel Marina El Cid Spa & Beach Resort - All Inclusive praised the exceptional service provided by the staff. The majority of the staff were seen as friendly, helpful and accommodating with a customer service orientation. The staff always had a smile, were efficient and professional throughout the resort. They encouraged guests to participate in activities and events. Guests enjoyed the food and facilities which were complemented by the friendly and caring staff. Some staff were even noted by name for their exceptional service. However, some guests felt the staff lacked respect and tried to charge them unnecessarily and were rude. But overall, the majority of guests recommended the hotel and praised its excellent service, good-natured staff and the quality of the food, installations and personal attention.
While Hotel Marina El Cid Spa & Beach Resort offers an all-inclusive experience, one downside to note is the fees for wifi. Guests have mentioned that there is no free wifi and the charge is between $10-15 per device per day. Some have expressed surprise and disappointment at being charged for internet access with one reviewer even calling it "amazing to find a resort that charges you for Internet." Despite this, the resort does offer wifi for those willing to pay the daily fee.
When it comes to pools, Hotel Marina El Cid Spa & Beach Resort - All Inclusive has plenty to offer. Guests were pleased with the variety of pools available, including adults-only infinity pools and family pools. The pools were beautiful and unique with one even wrapping around the outside of the rooms. The pool staff received high praise for their brilliant service. Although some guests noted that the pools could be full of kids and a bit loud during the day, there were plenty of empty cabanas and lounges at the beach and pool areas. Overall, travelers felt that the pools were amazing and always well-maintained.
Hotel Marina El Cid Spa & Beach Resort offers a private beach, although guests should consider bringing water shoes due to its rockiness. The staff works hard to remove seaweed from the beach, but some reviewers found it dirty or unswimmable. Despite some negative comments, there are positive reviews of the beach's cleanliness and tranquility. The water can be shallow and seaweed can be a problem at times, but employees diligently remove it daily. While some guests feel that the hotel could improve the beach's condition, others understand the challenges presented by seaweed and rocky terrain. Overall, the hotel's private beach provides a secluded and peaceful retreat for guests wanting to relax by the water.
If you're looking for a family-friendly vacation spot, look no further than Hotel Marina El Cid Spa & Beach Resort - All Inclusive! The main pool is perfect for kids, offering plenty of entertainment and activities and the cliff jump and slide were a huge hit with both little ones and adults. The resort has a lot to offer for families, including a kids' club and teens' club with exciting events like water balloon fights. While the family suites at Ventus side have a sea view, be sure to double check the bed arrangements when booking to ensure maximum comfort. The staff is incredibly helpful and friendly with a special shoutout to Julian from reception for his excellent customer service. Overall, this resort is an excellent choice for families looking for a relaxing and fun vacation.
The Hotel Marina El Cid Spa & Beach Resort - All Inclusive has received overwhelmingly positive reviews regarding their all-inclusive experience and services. Many guests praised the genuine cocktails and excellent value for the relaxation received. For some, it was their first experience with an all-inclusive and they found it very relaxed. Despite staying in 7 different all-inclusive hotels, guests deemed this one as above average. The service was also highlighted as having a great attitude. However, one guest mentioned that the products served at the all-inclusive were limited and cheap. Overall, guests seemed to enjoy their time at this all-inclusive resort.
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Location
Breakfast
Dinner
Rooms
Cleanliness
Staff
Wi-Fi
Pool
Beach
Family
All-Inclusive Packages
Yes, Hotel Marina El Cid Spa & Beach Resort - All Inclusive has pool(s) that belong to one or more of the following categories: Pool Water Slide, Outdoor Pool.
Yes, a spa is available at Hotel Marina El Cid Spa & Beach Resort - All Inclusive.
No, Hotel Marina El Cid Spa & Beach Resort - All Inclusive doesn't allow dogs.
Yes, parking facilities are available at Hotel Marina El Cid Spa & Beach Resort - All Inclusive.
Yes, Hotel Marina El Cid Spa & Beach Resort - All Inclusive has a gym.
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