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Sol La Palma

Puerto Naos , Urbanización Puerto Naos (Show on Map)

7.9

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsSol La Palma is a great four-star hotel located on the sunny side of La Palma, offering a perfect location for relaxation and exploration of the west zone of the island. The hotel is situated alongside a large and beautiful beach with a convenient boardwalk full of cafes and restaurants. Guests appreciate the exceptional location with stunning views of the sea and the pool facing the sea. The breakfast buffet is excellent with plenty of food and choices, including fresh fruits, cheese and meat. The outdoor terrace is charming and the view of the sunset from the pool is breathtaking. The dinner at the hotel receives mixed reviews with some guests finding it good but not great, while others are disappointed in the quality and variety of the food. The rooms are spacious, clean and modern with most offering views of the sea. However, some rooms are outdated and require updates, such as bathroom renovations. The hotel staff is friendly, professional and helpful, although some guests experienced delays due to a lack of staff members. The pool area is stunning, well-maintained and clean with a range of different pool options and entertainment activities. The hotel's prime location right by the sea with a large and spectacular beach just a stone's throw away is a highlight for guests. The parking is ample and free, although some guests mention that it can be limited or poorly managed. The beds are comfortable and most guests enjoy restful nights at Sol La Palma. Overall, Sol La Palma provides a satisfactory experience for guests with some areas that require improvement, but the stay is enjoyable for those who visit.
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Categories

Beachfront Hotel

Hotel near The Beach

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Children's Pool Panoramic View Pool Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Panoramic View Pool

Hotel with Children's Pool

Room Types

Standard Room This room features 2 single beds, a minibar and a furnished terrace. The bathroom comes with a hairdryer and walk-in shower. A safe is available.

Standard Single Room with Sea View This room features a furnished terrace with ocean views. The private bathroom comes with a walk-in shower and a hairdryer. A safe is available.

Xtra 1 Balcony Room Featuring a large furnished terrace with views of the ocean, this room includes 2 single beds or 1 double bed, a minibar and a bathroom with a hairdryer and walk-in shower. A safe is available.

Xtra 2 Balcony Room This spacious room features a 30m² terrace with sunbeds and views of the ocean and Puerto Naos Beach. The private bathroom has a bath and a walk-in shower. A safe is available.

Xtra Sol Suite This large suite features a terrace and a seating area with a sofa. There is a separate bedroom, air conditioning and satellite TV. The bathroom comes with a hairdryer and walk-in shower. A safe is available.

Standard Room Sea View This room features 2 single beds, a minibar and a furnished terrace. The bathroom comes with a hairdryer and walk-in shower. A safe is available.

Standard Single Room This room features a minibar and a furnished terrace. The bathroom comes with a hairdryer and walk-in shower. A safe is available.

About Sol La Palma

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Guest Reviews

7.9

Good

Location

Sol La Palma is a great hotel located alongside a large and beautiful beach with a convenient boardwalk full of cafes and restaurants. The location is perfect on the sunny side of the island, enabling guests to enjoy spectacular sunsets. The hotel's location is also great for exploring the entire west zone of the island. Guests appreciate the hotel's exceptional location with many mentioning the pool facing the sea and the stunning views. Most rooms offer views of the sea, but even the ones that do not have lovely views of the surrounding palm trees. The breakfast is excellent and the outdoor terrace is charming. Overall, the hotel's location is perfect for those looking to relax and discover the best of La Palma.

Breakfast

Guests at Sol La Palma hotel had positive things to say about the breakfast buffet. There was plenty of food and choices, including fresh fruits with every meal, nice choices of cheese and pieces of meat and a good variety for any personal taste. Overall, the breakfast was great and complete. Some guests even said that it was one of the best meals they had at the hotel. The location of the breakfast terrace was also appreciated, especially the view of the sunset from the pool. Some guests noted that the quality of certain dishes could be improved, but the buffet was still considered excellent with lots of variety and abundance of food.

Dinner

Reviews of the dinner at Sol La Palma are mixed with some guests finding it to be good but not great and others being disappointed in the quality and variety of the food. Some guests note that there was a lack of organization in the dining room with long waits for tables or a lack of social distancing. However, there are positive reviews of the breakfast and general meals with many options available and a good variety. Some guests also appreciate the multiple restaurants nearby. One issue that some guests have with the dinner is the need to pay for drinks, including water, which was not communicated clearly beforehand. Another issue mentioned is the lack of variety in the restaurant's menu with some guests finding that the same options were available every day. Despite these complaints, there are positive comments about the service and quality of the food with some guests describing it as excellent or very good.

Rooms

The rooms at Sol La Palma have received mixed reviews from guests. Many guests praised the spaciousness, cleanliness and modernity of the rooms, especially the superior rooms that offer great ocean views and indoor-outdoor space. Some guests noted that the rooms were quiet and functional, suitable for families too. However, a few guests mentioned that some of the rooms were outdated, in need of updates such as with bathroom renovations. A handful of guests also reported issues with the air conditioning, cleanliness or maintenance of the rooms. Additionally, a few guests commented on the lack of amenities or details in the rooms, such as the absence of a refrigerator or bed frames. However, many guests appreciated the professionalism of the staff and the good location of the hotel with majority of the rooms having views of the sea.

Beds

If you're looking for a hotel with comfortable beds on your vacation, Sol La Palma is a great choice. Guests rave about the cleanliness and newness of the hotel and many had positive experiences with the beds. There were a few negative comments about some of the mattresses sinking too much or rooms with only twin beds instead of double beds. However, there were many more positive comments about comfortable beds and air conditioning. Some guests even called the beds the most comfortable they've ever slept in. Overall, while there were a few outliers, most guests seemed to enjoy restful nights at Sol La Palma.

Cleanliness

The cleanliness of Sol La Palma is a topic that guests have mixed opinions about. While some have raved about the impeccable cleanliness of the bathrooms and beds, others have noticed some areas that require improvement. The pool is generally well-maintained with comfortable loungers, but there were complaints about the cleanliness of some balconies and windows. COVID-19 protocols are mostly followed, but there were some delays in retrieving IDs during check-in. Additionally, the buffet could benefit from more efficient cleaning practices to prevent overcrowding and ensure that all dishes are hot and clean. Despite the few areas that need improvement, the hotel staff is highly praised for their friendliness and attentiveness.

Staff

Sol La Palma has a friendly and attentive staff that made guests feel welcomed during their stay. Although some guests experienced delays at the restaurant and check-in due to few staff members, the employees worked diligently to provide good customer service. One guest even praised the Guest Experience Manager for their spectacular attention. The reception staff could use some improvement in efficiency and language skills, but overall, guests found the staff to be amiable, professional and helpful. The hotel could benefit from additional staff to handle the crowd. Despite some issues, the hotel's cleaning staff and exercise class leader received high praise for their excellent work.

Pool

Sol La Palma hotel boasts a stunning pool area that has received plenty of positive reviews from guests. The outdoor spaces are very relaxing and guests can choose from a range of different pool options. The pool bar staff is friendly and attentive, while the views towards the sea and local town are breathtaking. The pool located in front of the sea is one of the best features of the hotel and it provides a perfect spot to watch the sunset. Guests can also enjoy entertainment and aerobics activities near the pool, which is well-maintained and clean. However, some negative remarks note that the pool area can get crowded or requires lots of queuing to get towels. It is also noteworthy that some guests have to pay extra for parking or for changing pool towels. Overall, the hotel's pool area is charming and provides a fantastic experience for guests.

Beach

The Sol La Palma hotel boasts a prime location right by the sea with a large and spectacular beach just a stone's throw away. Guests love being able to walk straight to the beach from the hotel and appreciate the convenient access to the beach. The hotel is situated on a cliff, giving it a privileged location right next to the beach and offering stunning views. The hotel is also a short walk away from the Puerto Naos black sand beach and the scenic seafront promenade. The ample and short beach walk is a highlight for guests staying at Sol La Palma.

Parking

Guests of Sol La Palma can enjoy ample and free parking for their rental cars, making for an easy and convenient stay. While the hotel does not have its own parking lot, there are private parking lots available for a fee of 5 EUR per day. While some guests mention that the parking can be limited or poorly managed, others appreciate the reasonable cost and convenience of the service. Some guests note that the view from their room faced the parking lot, but they were not surprised given the lower price point. While some guests feel that parking should be included in the room rate, overall, Sol La Palma provides a satisfactory parking experience.

4 Star

Sol La Palma is a four-star hotel that, although lacking some attention to detail, offers a good standard of service overall. The rooms could do with a slight update, but guests generally found them adequate. The hotel staff were friendly and helpful, although some visitors had issues with the standard of service. The breakfast selection was varied, but the quality of the coffee and hot drinks could do with improvement. Guests felt that COVID-19 measures were not always being enforced effectively by the hotel, but overall the stay was enjoyable for those who visited.

Outdoor Pool

Sol La Palma hotel boasts a stunning outdoor swimming pool with breathtaking views of the sea and adjacent town. Guests can relax on comfortable hammocks surrounding the pool and enjoy the sunset. The pool's location is amazing, being so close to the beach. Although the pool is not the largest, it is charming and tranquil. The hotel offers towels for the pool with a 20€ deposit. Guests can also enjoy aquatic aerobics and entertainment in the evenings by the pool and seaside.

Yes, Sol La Palma has pool(s) that belong to one or more of the following categories: Children's Pool, Panoramic View Pool, Outdoor Pool.

No, a spa isn't available at Sol La Palma.

No, Sol La Palma doesn't allow dogs.

Yes, parking facilities are available at Sol La Palma.

No, Sol La Palma doesn't have a gym.

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