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Summary of reviewsHotel Plaza Peñasco is highly regarded for its excellent location, offering guests convenient proximity to the beach, various tourist attractions, and essential amenities such as restaurants and banks. The hotel provides a tranquil stay with favorable security measures, a friendly staff, and ample parking, all contributing to its appeal as a centrally located choice for exploring the area or enjoying the beach. The presence of a well-maintained pool is highlighted as a major benefit, providing a relaxing and enjoyable environment for guests.
Although the hotel offers a practical and straightforward accommodation experience, the rooms are basic and minimalistic, which might not suit all travelers. Some conveniences are limited, so visitors might consider bringing additional items for their stay.
Feedback on cleanliness reveals a mixed experience, with some guests finding their rooms clean and comfortable, but others noting areas that need improvement, particularly in room maintenance and general hygiene. The pool area and surrounding facilities are generally well-received, though enhancements in cleanliness could improve overall guest satisfaction.
The staff at Hotel Plaza Peñasco is praised for their warm, friendly demeanor and professionalism, especially at reception. The manager’s attentiveness to guest needs further enhances the experience. However, inconsistency in staff interactions is occasionally reported, which could be addressed to ensure a consistently positive guest experience.
A noted shortcoming is the lack of WiFi in the rooms, although connectivity is available in more public areas such as the pool. This may present a challenge for guests requiring reliable internet access. Despite this, the appealing pool setup offers a pleasant space for relaxation, complete with amenities like a palapa and BBQ grill, drawing praise from many visitors.
Finally, the sleeping arrangements receive mixed reviews, with many guests indicating that the beds are hard and outdated, affecting sleep quality. Some guests do report comfortable beds, suggesting that experiences vary, but overall improvement in bed quality and cleanliness would be beneficial.
Overall, Hotel Plaza Peñasco presents an affordable, centrally located option with friendly staff and a standout pool, making it suitable for travelers seeking a convenient and practical stay near the beach. Show more
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Categories
Family Friendly Hotel
This hotel is known for its convenient location and positive customer reviews. It provides comfortable accommodations and is suitable for families. The hotel is located close to local attractions and amenities.
Hotel with Parking
This hotel offers on-site parking for guests. It is centrally located, making it convenient for those driving to explore the area.
Hotel with Outdoor Pool
Hotel Plaza Peñasco includes an outdoor pool among its guest amenities.
Hotel with Swimming Pool
Outdoor Pool
Room Types
Double Room with One Double BedThe spacious double room features air conditioning and a private entrance, as well as a private bathroom boasting a shower. The unit has 1 bed.
Quadruple Room with Two Double Beds This air-conditioned quadruple room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 2 beds.
Standard Family RoomThe spacious family room features air conditioning and a private entrance, as well as a private bathroom boasting a shower. The unit has 3 beds.
Guest Reviews
6.3
Rated
Location
Hotel Plaza Peñasco is praised for its very good and excellent location, offering guests close proximity to the beach, tourist attractions, and essential amenities such as restaurants, banks, and gas stations. The hotel is centrally located in the city and is described as being in a quiet area, which adds to the tranquility of the stay. Guests appreciate the good security measures and friendly staff, alongside the convenience of a spacious parking lot and easy access. The proximity to the beachfront and nearby attractions makes it an ideal choice for those looking to explore the area or simply relax by the sea. The presence of a nice, clean pool is an additional highlight that enhances guest satisfaction. Overall, Hotel Plaza Peñasco provides a perfect price-location-quality balance, making it a recommended choice for visitors.
Rooms
Hotel Plaza Peñasco presents a rather straightforward and functional lodging experience. While the accommodations serve the basic needs of an overnight stay, the rooms themselves are compact and minimalistic. The simplicity of the setup offers the essentials for a short stay, though travelers should prepare for a rustic ambiance. Despite the basic nature, guests can find a place to sleep in a pinch. However, be aware that certain conveniences typically expected at a hotel may not be available or are limited, so packing extras might be helpful.
Beds
When it comes to the sleeping experience at Hotel Plaza Peñasco, guests have expressed varied opinions. A number of reviews highlight issues with the condition and comfort of the beds, pointing out that they are hard, outdated, and sometimes uncomfortable. The mattresses are often described as stiff and worn out, contributing to a less enjoyable sleep experience. Some guests mention additional problems, like the small size of the beds or inadequate cleanliness of both the sheets and pillows. Despite these concerns, a few guests have described their beds as comfortable, suggesting that not all sleeping arrangements at the hotel fall short. However, overall feedback indicates a significant need for improvement in terms of bed quality, cleanliness, and comfort.
Cleanliness
Hotel Plaza Peñasco has garnered varied feedback regarding its cleanliness, reflecting both challenges and occasional positives. While some guests highlighted that their rooms were clean and comfortable, many pointed out significant areas needing improvement. Common themes in the reviews include issues with dirty rooms, unwashed sheets, and general maintenance concerns. The pool area and surrounding facilities frequently mentioned a lack of cleanliness, contributing to an overall negative impression of the hotel's hygiene. Guests also expressed dissatisfaction with poor maintenance, including leaking air conditioners and no internet in rooms. Despite a few mentions of clean and comfortable spaces, the overall consensus suggests that more attention is needed to elevate the cleanliness standards across the hotel.
Staff
Located in a prime spot close to the beach, Hotel Plaza Peñasco offers guests a mixed experience when it comes to staff interactions. Many visitors have praised the warm and friendly nature of the staff at reception, noting their attentiveness and ability to communicate effectively in English. The office staff has been described as professional and courteous, ensuring that guests feel welcomed upon arrival. The cleaning crew also receives high marks for their helpfulness and dedication to maintaining clean rooms.
The hotel's manager is noted for being particularly attentive, striving to provide excellent customer service and address any needs promptly. This dedication contributes positively to the overall stay experience, with guests appreciating the manager's proactive approach.
However, the hotel does have occasional lapses in staff demeanor, with reports of some employees displaying a lack of attentiveness or professionalism. Guests have occasionally experienced interactions that were less than welcoming, noting that a bit more friendliness and attention from certain staff members could enhance the overall experience. Despite these inconsistencies, the hotel is still regarded as a convenient choice for last-minute accommodations with competitive pricing.
For travelers seeking an affordable and centrally located option, Hotel Plaza Peñasco, with its generally amicable and professional staff, offers a straightforward and practical choice for a stay close to the beach.
Wi-Fi
Hotel Plaza Peñasco presents a serene getaway experience, but guests have highlighted a significant shortcoming: the hotel's WiFi service. While the hotel offers internet access in common areas like the pool, guests have consistently noted the lack of WiFi availability within the rooms. Many have pointed out that this limitation makes connectivity challenging, affecting the overall convenience of their stay. Despite this drawback, the inviting pool area provides a pleasant spot for those who need to connect online. For digital nomads or those reliant on dependable internet during their travels, it's advisable to consider this aspect when planning a visit to Hotel Plaza Peñasco.
Pool
Hotel Plaza Peñasco consistently impresses with its pool, a standout feature frequently highlighted by visitors. The pool is described as very nice and well-maintained, providing a clean and beautiful environment for guests to enjoy. Conveniently located near the beach, it offers a side shower to rinse off sand, enhancing the beach-to-pool experience. Guests appreciate the peaceful and safe atmosphere, and the fact that the pool area is both warm and comfortable adds to the overall appeal.
The hotel provides flexibility regarding pool cleaning services, ensuring a personalized experience. The pool’s amenities, including a palapa with a BBQ grill and ample lounge chairs, further contribute to its appeal as a prime relaxation spot. Despite some isolated mentions of less than perfect maintenance, the pool stands out as the crown jewel of the hotel, making Hotel Plaza Peñasco a worthwhile choice for pool enthusiasts and beach lovers alike.
Yes, Hotel Plaza Peñasco has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Plaza Peñasco.
No, Hotel Plaza Peñasco doesn't allow dogs.
Yes, parking facilities are available at Hotel Plaza Peñasco.