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Summary of reviewsHotel Caballo Negro in Puerto Real is lauded for its prime location next to major highways, offering convenient access to Cadiz, Jerez and nearby towns, making it an excellent base for exploring the region by car. Its tranquil surroundings, despite being close to busy routes, provide a restful ambiance. The hotel is also well-located for beach visits and local supermarket access with ample parking adding to the convenience.
Guests often praise the breakfast both for its quality and affordability with excellent offerings at the hotel's restaurant and convenient options for breakfast in bed. The bar and nearby café also offer good options. Although the breakfast experience is largely positive, there is occasional feedback indicating room for improvement.
Dining at the hotel's restaurant receives mixed reviews. The food quality and service are frequently highlighted as very good with a pleasant ambiance, particularly by the pool. However, some guests feel the menu is too simple and pricey. Despite these critiques, the staff’s friendliness stands out and nearby dining options offer satisfactory alternatives.
The rooms at Hotel Caballo Negro are typically described as spacious, clean and comfortable with many featuring balconies and ample amenities. Guests appreciate the comfortable beds and the helpfulness of the hotel staff. However, some rooms have been critiqued for odors and outdated furniture and occasional issues with mosquitoes. Despite these drawbacks, most guests find the rooms comfortable and well-furnished.
Cleanliness generally receives positive comments with guests highlighting the spotless rooms and thorough cleaning staff. Nonetheless, punctual attention to dust, sticky floors and damp areas is reportedly needed.
The staff at Hotel Caballo Negro is highly praised for their friendliness and attentiveness, often highlighted as a key aspect of guests' positive experiences. The staff's willingness to assist and their approachable demeanor contribute significantly to the hotel's welcoming atmosphere.
Free WiFi is available throughout the hotel with most guests finding the connection strong and reliable. Nonetheless, there are occasional reports of slow connections or signal issues in some areas.
Feedback on the beds is predominantly positive, noting their comfort and size. However, some guests have encountered issues with bed firmness and occasional cleanliness problems. The air conditioning and personal parking options in rooms further enhance the comfort of the stay.
While the hotel is easily accessible with ample parking and no elevator, making the first floor reachable, it could pose accessibility challenges for some guests. Overall, Hotel Caballo Negro delivers a comfortable and convenient experience, particularly for those traveling by car. Show more
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Hotel with Free Wi-Fi
Room Types
Double or Twin RoomThis air-conditioned room features free Wi-Fi, a flat-screen TV, a sofa and a private bathroom. Some rooms have a private balcony.
Guest Reviews
7.2
Good
Location
Nestled conveniently next to the bustling highway, Hotel Caballo Negro in Puerto Real boasts a prime location, especially favorable for those traveling by car. Its proximity to major routes makes it an excellent base to explore Cadiz, Jerez and other nearby towns, all within a short drive. Despite its close connection to the highways and autoroute, the hotel's tranquil surroundings offer a peaceful respite for guests.
For beach lovers, the proximity to the coastline is an added advantage, while those interested in exploring the local town or heading into Cadiz will find the journey quick and straightforward. The hotel is easy to locate with ample parking ensuring a hassle-free stay. Guests also appreciate the nearby supermarkets and leisure areas, adding convenience to their travel itinerary. Whether stopping by for a short stay or using it as a starting point to explore the broader region, Hotel Caballo Negro’s excellent road access and serene location deliver a balanced, comfortable experience for travelers.
Breakfast
Guests at Hotel Caballo Negro frequently praise the breakfast offerings for being both good and affordable. Many highlight the excellent breakfasts served at the hotel's restaurant and the wonderful options available in the downstairs bar. The option for breakfast in bed is mentioned multiple times, indicating it as a valued service. Guests also appreciate the convenience of having breakfast in the room. There is satisfaction with the standard offerings, which typically include coffee and toast and the presence of a neighboring café is noted for its good and cheap breakfast options. However, there are a few mentions of the breakfast being just acceptable with one guest expressing displeasure with the bar area. Overall, the breakfast experience at Hotel Caballo Negro is considered positive with several aspects being particularly well-received.
Dinner
Guests at Hotel Caballo Negro have shared mixed reviews about their dining experiences at the hotel's restaurant. The majority of feedback highlights the quality of the food and service, describing it as very good and tasty. Many appreciated the pleasant ambiance with some noting the unique experience of having dinner by the pool.
However, opinions vary when it comes to the menu. Some guests found it simple, while others were dissatisfied with the limited options and high prices. Despite this, the nearby dining options received positive mentions, offering great food and good value for money, which some guests opted for instead.
The staff at the hotel restaurant were frequently described as friendly and attentive, contributing to a pleasant dining atmosphere. Yet, a few reviews pointed out issues with slow service and expensive pricing, which affected their overall experience.
In sum, while the hotel's restaurant garners praise for its delicious food and commendable service, some guests felt that the menu options and pricing could be improved. The presence of nearby restaurants offering good alternatives adds convenience for guests seeking different dining experiences.
Rooms
Hotel Caballo Negro boasts rooms that are repeatedly described as spacious and clean with many guests appreciating the ample size of both the bedrooms and bathrooms. Comfort appears to be a consistent theme with several guests mentioning comfortable beds, some even highlighting the comfort of the pillows. Many rooms feature balconies, adding to the size and offering views, including pool views for some suites.
However, certain rooms have faced critique for odors, including tobacco, dampness and general unpleasant smells. Additionally, some guests experienced issues with mosquitoes and noted that the furniture felt a bit outdated with some describing it as rustic or old-fashioned.
Despite these drawbacks, the overall impression is one of comfort and space, enhanced by amenities such as personal parking, air conditioning (despite occasional malfunctions) and in some instances, fridges or freezers. The rooms designed for disabled guests fell short for some, particularly with the layout.
In summary, Hotel Caballo Negro offers sizable, clean and generally comfortable rooms, although attention to occasional odor issues and furnishings could enhance the guest experience further.
Beds
The beds at Hotel Caballo Negro generally receive favorable feedback for their comfort and size with many guests commenting on the comfortable and big Queen size beds. Reviewers frequently highlight the comfort of both the beds and sofa beds, noting that the bedding is often clean, fresh and soft. However, some guests have reported issues, such as beds that are too hard or too soft, unstable bedframes and occasional cleanliness problems like hair in the beds or unpleasant smells. There are also mentions of dissatisfaction with worn or stained bedspreads and mattresses that are either too soft or have dents. Despite a few negative remarks, the overall sentiment towards the beds leans towards a positive experience with many guests appreciating the comfort provided during their stay.
Cleanliness
Hotel Caballo Negro offers a mostly favorable impression regarding cleanliness based on guest reviews. Many reviewers appreciated spacious and clean rooms, often highlighting comfort in addition to cleanliness. Guests frequently noted that everything was clean with some specifically mentioning that the bathroom was exceptionally clean. The hostel's cleaning staff were often praised for their kindness and thoroughness.
However, there were several comments indicating room for improvement. Some guests encountered issues with dusty shelves, sticky floors and damp or moldy bathrooms. Specific complaints included hair on pillowcases and towels, yellowed or stained linens and a need for better care of the shower areas. On a few occasions, guests found dead cockroaches and other significant cleanliness oversights that detracted from their stay.
Overall, while many guests found their accommodations clean and comfortable, there is clearly a need for improved attention to detail and more consistent cleaning standards to ensure a universally positive experience.
Staff
Hotel Caballo Negro enjoys an impressive reputation for its staff's exceptional friendliness and attentiveness. Words like "very friendly," "cheerful," and "lovely" frequently emerge in guest reviews. Employees, particularly Maria, are often highlighted for their kindness and readiness to assist. Despite occasional staff shortages and instances where reception staff were not continuously available, most guests praise the supportive and polite service they receive. The staff's approachability and willingness to help leave a positive lasting impression on many visitors. While there are occasional mentions of less friendly interactions, the predominant sentiment points to a friendly and pleasant experience with the hotel's personnel.
Wi-Fi
Hotel Caballo Negro offers WiFi connectivity throughout its premises, including all rooms and the terrace. Many guests have found the WiFi to be strong and the speed to be generally good. The presence of supportive staff adds to the positive experience. However, there are occasional issues with WiFi speed and signal with some guests experiencing slow connections or dropouts. There have been isolated instances where the WiFi didn't reach certain rooms or had barely any signal, indicating some variability in performance. Overall, while the WiFi service is available and generally functional, it has room for improvement in consistency and reach.
Accessible
Hotel Caballo Negro is conveniently situated, offering easy access for guests arriving by car. With free parking available both at the door and within the premises, visitors will find it seamless to reach and park at the hotel. The location is notably accessible to the highway, providing straightforward routes from various directions.
While the ease of access and ample parking options stand out as strong points, it's important to note that the hotel lacks an elevator, which may present challenges for some guests. However, the first floor remains easily reachable without the need for an elevator. Additionally, the presence of air conditioning enhances the comfort of the stay. Overall, Hotel Caballo Negro offers a blend of convenience and accessibility, particularly suited for those traveling by car.
No, Hotel Caballo Negro doesn't have any pool.
No, a spa isn't available at Hotel Caballo Negro.
No, Hotel Caballo Negro doesn't allow dogs.
No, parking facilities aren't available at Hotel Caballo Negro.