Ona el Marqués
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Summary of reviewsOna el Marqués, located in the tranquil town of Puerto de Santiago, is highly regarded for its picturesque setting and convenient location. Nestled between the dramatic cliffs of Los Gigantes and serene beaches, it presents an ideal base for both relaxation and adventure. The hotel offers spacious, well-equipped apartments with breathtaking views, particularly of the sea, praised for their cleanliness and modern amenities. The friendly, multilingual staff further enhance the guest experience, consistently providing attentive and professional service.
While the breakfast options may fall short for some, with limited variety and a late start time, the hotel's restaurant generally receives positive feedback for its quality dishes, notably the paella and BBQ offerings, at reasonable prices. However, improvements could be made in service speed and menu diversity to better cater to all tastes. The pool area stands out with its heated, well-maintained facilities, though it can become busy during peak times.
Guests appreciate the hotel's easy access to beautiful nearby beaches and the variety of local shops, cafes, and dining options within walking distance. While the Wi-Fi service has room for improvement, the overall guest experience benefits from the hotel's scenic location and well-maintained amenities. The beds, mostly considered comfortable, contribute to a pleasant stay, although some guests mention a preference for softer options.
In summary, Ona el Marqués offers a harmonious blend of tranquility, convenience, and stunning views, making it a recommended choice for families, couples, and groups seeking a scenic retreat with good value accommodations.
Categories
While the breakfast options may fall short for some, with limited variety and a late start time, the hotel's restaurant generally receives positive feedback for its quality dishes, notably the paella and BBQ offerings, at reasonable prices. However, improvements could be made in service speed and menu diversity to better cater to all tastes. The pool area stands out with its heated, well-maintained facilities, though it can become busy during peak times.
Guests appreciate the hotel's easy access to beautiful nearby beaches and the variety of local shops, cafes, and dining options within walking distance. While the Wi-Fi service has room for improvement, the overall guest experience benefits from the hotel's scenic location and well-maintained amenities. The beds, mostly considered comfortable, contribute to a pleasant stay, although some guests mention a preference for softer options.
In summary, Ona el Marqués offers a harmonious blend of tranquility, convenience, and stunning views, making it a recommended choice for families, couples, and groups seeking a scenic retreat with good value accommodations.
Aparthotel near The Beach
Aparthotel with Swimming Pool
Outdoor Pool
4-Star Aparthotel
Aparthotel with Outdoor Pool
Guest Reviews
Nestled in the picturesque town of Puerto de Santiago, Ona El Marqués offers visitors an excellent location that is highly praised by guests for its convenience and stunning vistas. The hotel is strategically situated between the famous cliffs of Los Gigantes and the serene beaches, making it an ideal spot for those seeking both adventure and relaxation. The superb transport accessibility allows guests to easily explore nearby attractions, including mountain excursions and coastal trails.
The location provides a quiet and peaceful atmosphere, perfect for a tranquil retreat away from the bustle of larger towns. Guests can enjoy a beautiful sea view right from their balconies, enhancing their experience with a visual treat every morning. Multiple beaches are within walking distance, offering a choice between natural ocean pools and sandy stretches. A variety of shops, restaurants, and cafes are conveniently located nearby, providing ample opportunities for dining and shopping.
The accommodation itself features spacious and comfortable apartments with well-equipped kitchens, large terraces, and stunning views. Guests appreciate the cleanliness maintained by friendly and attentive staff. The proximity to supermarkets and bus stops makes everyday travel and necessities easy to handle, ensuring a seamless vacation.
Guests highlighted the charming local atmosphere, enhanced by live music venues, bars, and scenic pedestrian paths by the ocean, offering a refreshing change from typical tourist spots. Whether traveling with family, friends, or as a couple, Ona El Marqués provides a perfect blend of tranquility, convenience, and breathtaking surroundings.
The breakfast experience at Ona el Marqués has been a point of contention among guests. Many have noted that breakfast service starts at 9 AM, which is considered late for those eager to start their day. The choices are limited, with only two main options: an English breakfast or a continental one, often resulting in a monotonous experience over several days. While some guests found the taste satisfactory, others were let down by the lack of variety and overall quality. There is no buffet option, leaving some disappointed as they expected more dynamic offerings. The absence of fresh fruits, yogurt, and cereals was noted, with some suggesting improvements by adding these and more diverse items. Despite some finding the breakfast hearty, the repetitive and unvaried menu did not meet expectations for many, who recommended exploring local eateries for a richer breakfast experience.
Dining at Ona el Marqués offers a mixed but generally positive experience, with many guests appreciating the hotel's restaurant for its good quality food and reasonable prices. The restaurant is often praised for having tasty dishes, particularly its paella and BBQ offerings, which stand out as delightful options for dinner. Several reviews highlight the value for money and variety in the meal options, making it a pleasant choice for an evening meal. The convenience of having a lovely location to dine with delicious food is appreciated by guests.
However, the restaurant does have its shortcomings, particularly in terms of service speed and menu variety. Some guests have faced delays in service, leading them to dine elsewhere on subsequent evenings. A few reviews mention issues with the quality and portion sizes of certain dishes, suggesting that the restaurant could benefit from enhancements in these areas. Additionally, while the restaurant is viewed favorably overall, there are mentions of frozen products and meals designed to cater to Anglo-Saxon tastes, which might not appeal to all diners seeking a local culinary flair.
In summary, while Ona el Marqués’ restaurant has room for improvement, it remains a convenient and generally enjoyable dining venue for guests, offering some standout dishes in a pleasant setting.
At Ona el Marqués, guests consistently praise the hotel for its spacious and well-equipped apartments, making it ideal for families or groups seeking comfort during their stay. Many visitors appreciate the modern, clean interiors and the convenience of having facilities like a fully equipped kitchen, multiple bathrooms, and comfortable beds. The apartments are described as exceptionally well-maintained, providing all the necessary amenities, which often exceed expectations. Stunning views, particularly of the sea and Los Gigantes, enhance the appeal for many. Additionally, the location is noted for its tranquility, proximity to shops, and suitability for families, offering a peaceful yet conveniently accessible base for exploring the surrounding area. While most accommodations boast great views, some rooms may lack a balcony or scenic vista, which is a minor downside for some guests. Overall, Ona el Marqués provides a comfortable and well-appointed stay, with many guests highlighting the excellent housekeeping and the friendly, efficient service they received as positive aspects of their visit.
Despite some mixed feedback, many guests at Ona el Marqués praised the beds for being comfortable. Some guests found the mattresses particularly good for a restful sleep, appreciating the variety of pillows available to accommodate different preferences. The overall comfort of the bedding generally left a positive impression on visitors, and several emphasized the thoughtful details in the rooms, such as well-provisioned amenities and cleanliness, which contributed to a pleasant stay.
However, not all experiences were the same, with a noticeable number of guests mentioning that the mattresses were on the firmer side, sometimes describing them as hard. There were also occasional mentions of noise and heat from plastic mattress covers, along with some discomfort from worn-out sofa beds. While many found the beds satisfactory or even great, there were instances highlighting that certain beds and pillows felt uncomfortable, particularly for taller guests or those with specific bedding preferences. Despite these occasional criticisms, the overarching sentiment leaned toward general satisfaction with the comfort level provided by the accommodation.
Ona el Marqués impresses with its commitment to cleanliness and well-maintained facilities, a prominent highlight throughout guest experiences. Many visitors find the accommodations to be impeccably clean, from the spacious and well-equipped apartments to the relaxing pool area. The cleaning staff earns praise for their friendliness and diligence, ensuring rooms are refreshed with clean sheets and towels every few days. Guests appreciate the modern equipment and amenities that cater to all needs, complemented by the unobstructed, beautiful views from many apartments. The hotel grounds are described as tidy and beautifully maintained, enhancing the overall sense of tranquility.
Despite occasional lapses like a few reports of sandy floors, these are rare against the backdrop of overwhelmingly positive feedback on cleanliness. Helpful and accommodating staff further elevate the experience, providing an extra layer of comfort and convenience. The combination of thorough cleanliness, excellent service, and a prime location makes Ona el Marqués a highly recommended choice for those seeking a comfortable stay. With both communal areas and apartments receiving high marks for cleanliness, the property's standards are consistently recognized as a standout feature by its guests.
Ona el Marqués has become a standout destination, not just for its picturesque setting but significantly due to the exceptional dedication of its staff. The reviews reveal a consistent theme of friendliness and professionalism across all service areas. Whether engaging with guests at reception or offering assistance at the bar and restaurant, the staff are commended for their attentive and accommodating approach. Guests frequently mention the warm and welcoming atmosphere created by the reception team, emphasizing their helpfulness, multilingual capabilities, and efficient service.
Special highlights include the sincere and supportive interactions from team members like Lorena, whose welcoming demeanor enhances the guest experience. The hotel's commitment to guest satisfaction is evident even in situations requiring attention or service recovery, with gestures like upgraded accommodations and thoughtful surprises. While the staff is mostly recognized for being polite and friendly, there are isolated instances suggesting room for improvement, particularly in ensuring consistent hospitality across all shifts. Nevertheless, the predominant sentiment is one of praise for the staff's kindness, attentiveness, and the genuine effort to make guests feel at home.
Overall, the presence of such a dedicated team significantly enriches the Ona el Marqués experience, leaving a lasting impression on guests and contributing to high levels of satisfaction and intention to return.
The reviews of the Wi-Fi at Ona el Marqués reveal that guests generally find the internet connection to be a notable drawback during their stay. Despite efforts to improve the service, many guests experienced weak or unreliable Wi-Fi, making it difficult to maintain a stable connection or accomplish tasks such as downloading movies or sending photos. The limitation of access codes to only two devices per room is another issue frequently mentioned, often leaving larger groups frustrated. Although there were instances where guests found the Wi-Fi to be functional in common areas or on certain floors, the overall sentiment points to a need for significant enhancement in connectivity and accessibility. While some guests managed with mobile internet alternatives, consistent reports underscore that improving Wi-Fi is paramount for a better guest experience at the hotel.
Located in a lovely setting, the pool at Ona el Marqués is a standout feature that receives plenty of praise from visitors. Guests appreciate the fact that the pool is heated, making it enjoyable even during cooler months like February and December. It's maintained well, always clean, and features pleasant water temperature, often described as warm and welcoming.
There are usually enough sun loungers available, reducing the hassle of finding a spot to relax. The area around the pool is well-kept, with facilities that include a nice bar serving delicious cocktails at affordable prices, and occasionally offering happy hour deals. The pool's location provides a great spot to unwind or take a quick dip, and families particularly value the designated area for children, ensuring that it caters to both adults and younger guests.
However, the pool is perceived by some as small, especially during peak occupancy periods, which can make it feel crowded at times. Additionally, its position across the road from the main complex is noted, requiring guests to cross the road to access it. Despite these points, the pool remains a delightful component of the hotel, offering a wonderful place to relax and enjoy the superb weather.
Nestled in a prime location, Ona el Marqués offers easy access to some of Tenerife's beautiful beaches and local attractions. Within walking distance, guests can enjoy the striking black sand beaches, with Playa de los Guios being just a 10-minute stroll away. This beach is renowned not only for its unique sand but also for its captivating views of the cliffs, making it a must-see. Venture a little further, and you'll find Playa La Arena, accessible via a scenic 20-minute walk or a couple of bus stops.
Ona el Marqués provides convenient access to the coast and nearby amenities, ensuring a comfortable stay. Guests have noted the proximity to supermarkets, cafes, and restaurants, all within reasonable walking distance, enhancing the overall experience and making it easy to enjoy local dining options. The bustling promenade, from which tourist boats depart, is also nearby, beckoning those eager to explore the waters.
The hotel's facilities complement its excellent location, with a large pool offering partial ocean views and spacious accommodations providing stunning vistas of Los Gigantes and the sea. Visitors appreciated the clean and spacious setup with multiple bedrooms and balconies to relax. While the walk to some beaches involves a steep hill, the effort is rewarded with breathtaking natural pools and beaches, each possessing its own charm and beauty.
Overall, Ona el Marqués combines a convenient location with attractive facilities, making it a solid choice for those looking to explore Tenerife’s scenic coastline while benefiting from nearby amenities.
Ona el Marqués offers a compelling choice for travelers seeking affordable accommodations with satisfactory amenities. Many guests praise the hotel's excellent location alongside its restaurant serving delightful dishes, making it a recommended destination for those who appreciate good access and scenic views from the balconies. Visitors often highlight the spacious and comfortable apartments, which are impeccably clean and offer a good value-for-money experience.
The hotel stands out for its price-performance ratio, with several reviewers emphasizing the great quality-to-price ratio as a key reason for their recommendation. The property's offerings are suitable for budget-conscious travelers, particularly during peak seasons when affordable options are scarce. Despite some limitations, such as basic infrastructure and aptness for foreign tourists, the overall friendliness and efficiency of the restaurant staff contribute positively to the stay.
On the downside, some guests experience inconvenience with the check-in and check-out times, and there are accessibility issues due to the number of stairs, making it less ideal for those with reduced mobility. Breakfast options are less enticing, with nearby alternatives like Lidl providing a more favorable choice. Additionally, the hotel's quieter atmosphere caters primarily to an older clientele, offering few entertainment options in the surrounding area.
In conclusion, Ona el Marqués excels in delivering a good value for money with its clean, comfortable accommodations and excellent location. Despite its basic facilities, it remains a popular choice with guests, many of whom express their intention to return given the pleasant overall experience.
Ona el Marqués offers guests a lovely outdoor pool experience characterized by its consistent cleanliness and convenient heated water, making it enjoyable for year-round swimming, even in the cooler months of February and November. Many visitors appreciated the pleasant temperature of the pool, which was especially favorable for children. The poolside area was frequently noted as being quiet and relaxing, adding to the overall tranquil atmosphere of the hotel. Guests also found the facilities surrounding the pool well-equipped, with sufficient sun loungers available for everyone. The bar by the pool received mentions for being reasonably priced, contributing to a pleasant lounging experience. Though some noted the pool's size as a limitation during busy periods, the overall sentiment reflected appreciation for the heated pool's contribution to a comfortable and enjoyable stay, especially when the sea was a 20-minute walk away.
Location Show Map
Location
The location provides a quiet and peaceful atmosphere, perfect for a tranquil retreat away from the bustle of larger towns. Guests can enjoy a beautiful sea view right from their balconies, enhancing their experience with a visual treat every morning. Multiple beaches are within walking distance, offering a choice between natural ocean pools and sandy stretches. A variety of shops, restaurants, and cafes are conveniently located nearby, providing ample opportunities for dining and shopping.
The accommodation itself features spacious and comfortable apartments with well-equipped kitchens, large terraces, and stunning views. Guests appreciate the cleanliness maintained by friendly and attentive staff. The proximity to supermarkets and bus stops makes everyday travel and necessities easy to handle, ensuring a seamless vacation.
Guests highlighted the charming local atmosphere, enhanced by live music venues, bars, and scenic pedestrian paths by the ocean, offering a refreshing change from typical tourist spots. Whether traveling with family, friends, or as a couple, Ona El Marqués provides a perfect blend of tranquility, convenience, and breathtaking surroundings.
Breakfast
Dinner
However, the restaurant does have its shortcomings, particularly in terms of service speed and menu variety. Some guests have faced delays in service, leading them to dine elsewhere on subsequent evenings. A few reviews mention issues with the quality and portion sizes of certain dishes, suggesting that the restaurant could benefit from enhancements in these areas. Additionally, while the restaurant is viewed favorably overall, there are mentions of frozen products and meals designed to cater to Anglo-Saxon tastes, which might not appeal to all diners seeking a local culinary flair.
In summary, while Ona el Marqués’ restaurant has room for improvement, it remains a convenient and generally enjoyable dining venue for guests, offering some standout dishes in a pleasant setting.
Rooms
Beds
However, not all experiences were the same, with a noticeable number of guests mentioning that the mattresses were on the firmer side, sometimes describing them as hard. There were also occasional mentions of noise and heat from plastic mattress covers, along with some discomfort from worn-out sofa beds. While many found the beds satisfactory or even great, there were instances highlighting that certain beds and pillows felt uncomfortable, particularly for taller guests or those with specific bedding preferences. Despite these occasional criticisms, the overarching sentiment leaned toward general satisfaction with the comfort level provided by the accommodation.
Cleanliness
Despite occasional lapses like a few reports of sandy floors, these are rare against the backdrop of overwhelmingly positive feedback on cleanliness. Helpful and accommodating staff further elevate the experience, providing an extra layer of comfort and convenience. The combination of thorough cleanliness, excellent service, and a prime location makes Ona el Marqués a highly recommended choice for those seeking a comfortable stay. With both communal areas and apartments receiving high marks for cleanliness, the property's standards are consistently recognized as a standout feature by its guests.
Staff
Special highlights include the sincere and supportive interactions from team members like Lorena, whose welcoming demeanor enhances the guest experience. The hotel's commitment to guest satisfaction is evident even in situations requiring attention or service recovery, with gestures like upgraded accommodations and thoughtful surprises. While the staff is mostly recognized for being polite and friendly, there are isolated instances suggesting room for improvement, particularly in ensuring consistent hospitality across all shifts. Nevertheless, the predominant sentiment is one of praise for the staff's kindness, attentiveness, and the genuine effort to make guests feel at home.
Overall, the presence of such a dedicated team significantly enriches the Ona el Marqués experience, leaving a lasting impression on guests and contributing to high levels of satisfaction and intention to return.
Wi-Fi
Pool
There are usually enough sun loungers available, reducing the hassle of finding a spot to relax. The area around the pool is well-kept, with facilities that include a nice bar serving delicious cocktails at affordable prices, and occasionally offering happy hour deals. The pool's location provides a great spot to unwind or take a quick dip, and families particularly value the designated area for children, ensuring that it caters to both adults and younger guests.
However, the pool is perceived by some as small, especially during peak occupancy periods, which can make it feel crowded at times. Additionally, its position across the road from the main complex is noted, requiring guests to cross the road to access it. Despite these points, the pool remains a delightful component of the hotel, offering a wonderful place to relax and enjoy the superb weather.
Beach
Ona el Marqués provides convenient access to the coast and nearby amenities, ensuring a comfortable stay. Guests have noted the proximity to supermarkets, cafes, and restaurants, all within reasonable walking distance, enhancing the overall experience and making it easy to enjoy local dining options. The bustling promenade, from which tourist boats depart, is also nearby, beckoning those eager to explore the waters.
The hotel's facilities complement its excellent location, with a large pool offering partial ocean views and spacious accommodations providing stunning vistas of Los Gigantes and the sea. Visitors appreciated the clean and spacious setup with multiple bedrooms and balconies to relax. While the walk to some beaches involves a steep hill, the effort is rewarded with breathtaking natural pools and beaches, each possessing its own charm and beauty.
Overall, Ona el Marqués combines a convenient location with attractive facilities, making it a solid choice for those looking to explore Tenerife’s scenic coastline while benefiting from nearby amenities.
3 Star
The hotel stands out for its price-performance ratio, with several reviewers emphasizing the great quality-to-price ratio as a key reason for their recommendation. The property's offerings are suitable for budget-conscious travelers, particularly during peak seasons when affordable options are scarce. Despite some limitations, such as basic infrastructure and aptness for foreign tourists, the overall friendliness and efficiency of the restaurant staff contribute positively to the stay.
On the downside, some guests experience inconvenience with the check-in and check-out times, and there are accessibility issues due to the number of stairs, making it less ideal for those with reduced mobility. Breakfast options are less enticing, with nearby alternatives like Lidl providing a more favorable choice. Additionally, the hotel's quieter atmosphere caters primarily to an older clientele, offering few entertainment options in the surrounding area.
In conclusion, Ona el Marqués excels in delivering a good value for money with its clean, comfortable accommodations and excellent location. Despite its basic facilities, it remains a popular choice with guests, many of whom express their intention to return given the pleasant overall experience.
Outdoor Pool
Yes, Ona el Marqués has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Ona el Marqués.
No, Ona el Marqués doesn't allow dogs.
No, parking facilities aren't available at Ona el Marqués.
No, Ona el Marqués doesn't have a gym.
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