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DWO Nopal

Puerto de la Cruz , Calle San Juan, 17 (Show on Map)

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Summary of reviews'DWO Nopal' in Puerto de la Cruz receives high praise from guests for its prime location, exceptional service and modern amenities. Positioned in the picturesque old town, the hotel offers easy access to numerous restaurants, shops and key attractions, all within a short stroll. The peaceful, pedestrian-friendly zone enhances its appeal, while the rooftop terrace with stunning views of Mount Teide and the sea serves as a perfect relaxation spot.

The breakfast experience at DWO Nopal stands out for its quality, variety and the delightful setting on the rooftop terrace. Guests appreciate the extensive buffet which includes fresh fruits, cereals, pastries and made-to-order dishes like omelets and eggs. The picturesque backdrop and cozy atmosphere elevate the dining experience, making it a memorable start to the day.

Dinner at the hotel, though not always available after breakfast, still receives positive reviews for its quality and availability of vegetarian options. The in-house dining experience is complemented by the proximity to excellent local restaurants, allowing guests to explore diverse culinary options nearby. The rooftop bar in the evening becomes a popular spot for unwinding with quality drinks and soothing background music.

The rooms are frequently highlighted for their modernity, cleanliness and comfort. Spacious, well-appointed accommodations with large beds, ample storage and balconies offering picturesque views contribute to a comfortable stay. Housekeeping is noted for its thoroughness, providing daily cleaning and maintaining high standards of hygiene.

Guests consistently commend the hotel's cleanliness with well-maintained rooms and common areas, creating a fresh and inviting atmosphere. Occasional lapses in specific areas are minor and do not significantly detract from the overall positive experience.

The staff at DWO Nopal are lauded for their friendliness and helpfulness with many guests mentioning individuals who provided exceptional service. The team’s attentiveness and efficiency, along with their warm and welcoming demeanor, significantly enhance the guest experience.

While the Wi-Fi service elicits mixed reviews with some guests experiencing stable connectivity and others facing issues, the overall sentiment remains positive. The rooftop pool, despite being on the smaller side, is a beloved feature, offering stunning views and a well-maintained, cozy area for relaxation.

Proximity to the beach is another significant advantage, allowing guests to enjoy quick access to Playa del Muelle and Playa Jardin. Families find the hotel particularly accommodating with spacious family rooms and attentive service, making it a great choice for family vacations.

In summary, DWO Nopal is highly favored for its superb location, excellent service, modern and clean accommodations and enjoyable dining experiences, making it an ideal choice for travelers seeking both relaxation and adventure in Puerto de la Cruz.
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Hotel near The Beach

Located within 300 metres of Playa del Muelle, DWO Nopal offers very easy beach access. Its waterfront location allows for easy enjoyment of the ocean.

Hotel with Swimming Pool

This hotel features a rooftop pool with wonderful views. The rooftop pool is heated to a comfortable temperature.

Heated Pool Outdoor Pool

Location of the pool: Outdoor pool

Is it a pool of special type?

Heated pool

Plunge pool

Opening hours: 11:00 a 17:00 Invierno / 11:00 a 19:00 Verano

3-Star Hotel

This hotel receives high ratings, features warm decor, and offers a rooftop pool. It is also close to Playa del Muelle.

Hotel with Outdoor Pool

Guests at this hotel can enjoy the use of an outdoor swimming pool available on the premises.

Family Friendly Hotel

Accessible Hotel

Hotel with Heated Pool

Room Types

Double or Twin Room Featuring free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. This twin/double room is air-conditioned and has a flat-screen TV with satellite channels, soundproof walls, a wardrobe and a safe deposit box.

Standard Double or Twin Room with Balcony This air-conditioned twin/double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with mountain views.

Single Room Featuring free toiletries, this single room includes a private bathroom with a shower and a hairdryer. This single room is air-conditioned and has a flat-screen TV with satellite channels, soundproof walls, a wardrobe and a safe deposit box. The unit has 1 bed.

Triple Room Featuring free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The spacious triple room features air conditioning, soundproof walls, a wardrobe, a safe deposit box and a flat-screen TV with satellite channels. The unit has 2 beds.

Standard Quadruple Room Offering free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The air-conditioned quadruple room offers a flat-screen TV with satellite channels, soundproof walls, a wardrobe and a safe deposit box. The unit offers 2 beds.

Triple (2 adults and 1 child) Providing free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The spacious triple room provides air conditioning, soundproof walls, a wardrobe, a safe deposit box and a flat-screen TV with satellite channels. The unit offers 2 beds.

Premium Double Room The spacious double room provides air conditioning, soundproof walls, a terrace with mountain views as well as a private bathroom featuring a shower. The unit offers 1 bed.

About DWO Nopal

License: H-38-4-0000115

Guest Reviews

Location

DWO Nopal boasts an exceptional location in the heart of Puerto de la Cruz, making it an ideal choice for travelers who want to be at the center of it all. The hotel is situated in the picturesque old town, providing easy access to numerous restaurants, shops and key attractions. Guests rave about being able to explore the charming streets, lively squares and beautiful beaches all within a short stroll. The hotel is located in a pedestrian-friendly zone, which means it offers a peaceful ambiance despite its central location.

A significant advantage for visitors is the proximity to convenient amenities such as free public parking areas and the bus station, making it easy to venture beyond the city. The rooftop terrace is a highlight with stunning views of Mount Teide and the sea, offering a perfect spot to relax. The modern and recently renovated facilities also receive high praises, alongside the hotel's cleanliness and the friendliness of the staff.

Whether you're looking to sip your morning coffee with a view of the city from the terrace or wander the historical streets to your chosen nearby café or restaurant, DWO Nopal's prime location allows you to fully immerse yourself in the vibrant local culture of Puerto de la Cruz with utmost convenience.

Breakfast

DWO Nopal's breakfast experience has garnered appreciation for its overall quality and variety. Guests frequently highlight the extensive and varied nature of the breakfast buffet with many noting the inclusion of hot dishes like omelets and eggs made on the spot. The delicious array of options ranging from fresh fruits, cereals, pastries and savory items such as cheese and cold cuts ensures there's something for everyone. The availability of made-to-order dishes without extra charges adds a nice touch for many diners.

A standout feature is the breakfast setting itself. The rooftop terrace offers stunning views of Mount Teide and the ocean, providing a picturesque backdrop that enhances the dining experience. The breakfast area is often described as cozy and pleasant, contributing to an enjoyable start to the day. Despite a few mentions of the breakfast being repetitive or lacking certain items such as more fruit or spreadable cheeses, the overall sentiment remains highly positive.

Guests have been particularly impressed by the high quality and presentation of the food, noting it is well above average, especially considering the hotel's price range. The breakfast service receives compliments for its efficiency with special mentions of friendly and helpful staff enhancing the experience.

Whether it’s enjoying pancakes with a view of Teide or partaking in a hearty buffet on the splendid terrace, the breakfast at DWO Nopal seems to be a major highlight for many visitors, making it a memorable aspect of their stay.

Dinner

The dining experience at DWO Nopal offers a mix of positive highlights and a few areas for improvement. Guests enjoyed the excellent breakfast served on the terrace, where they could take in stunning views of Mount Teide and the ocean. Dinner at the hotel also receives praise with some visitors appreciating the availability of vegetarian options and the quality of the meals prepared by the attentive staff, Miguel and Sonia.

In the evening, the roof terrace is a popular spot for unwinding with quality drinks, enhanced by lovely background music and the pleasant ambiance. However, it is worth noting that the hotel bar and restaurant close after breakfast and there is no place to buy food or drinks midday, which can be inconvenient for some guests.

Despite these limitations, the hotel allows bringing in food from nearby restaurants, which are plentiful and come highly recommended. The central location of DWO Nopal makes it easy to explore various dining options just across the street and in the surrounding area.

Overall, while the in-house dining has its moments of brilliance, the proximity to excellent local eateries and the charming atmosphere of the hotel's terrace make for a satisfying dining experience at DWO Nopal.

Rooms

DWO Nopal offers a blend of modernity and comfort in its spacious, well-appointed rooms. Guests frequently highlight the cleanliness and contemporary design of the accommodations, which include large bedrooms and bathrooms. Many rooms feature balconies with picturesque views of the mountains or the sea and rooftop rooms come with an additional treat of splendid vistas.

The premium rooms with their modern furnishings and lovely terraces, particularly stand out. Standard rooms are equally tidy and cozy, providing a functional and comfortable stay. Beds are described as very comfortable with options for different pillow preferences adding to the comfort level.

Housekeeping is commendable, ensuring rooms are spotless with daily cleaning and regular linen changes. Most rooms are spacious, providing plenty of storage and modern amenities, including large TVs, fridges and safes. They are often described as bright, cheerful and inviting.

However, some rooms face issues such as limited views, occasional noise from the street or nearby pubs and insufficient lighting. Despite this, the overall feedback is extremely positive with praise for the stylish, clean and highly functional room design.

Breakfast is often mentioned as a highlight, especially the variety of fresh fruits available. The hotel's central location and the welcoming nature of the staff further contribute to the memorable experience at DWO Nopal. Overall, this hotel is highly favored for its combination of spacious, modern rooms and attentive service.

Beds

Guests at DWO Nopal generally found the beds to be comfortable with many praising the spaciousness and quality. The beds were frequently described as large, cozy and providing a good night's sleep. Bedding was often highlighted for its comfort, contributing to an overall positive experience. Some guests appreciated the ability to request lower pillows at the reception, enhancing their comfort.

However, not all reviews were completely positive. A few guests mentioned issues with the beds moving apart and expressed dissatisfaction with the pillows, finding them too high and hard. Some felt the mattresses were either too soft or too hard, reflecting diverse personal preferences. Despite these minor setbacks, the high-quality bedding and large beds were standout features that left most guests satisfied.

Rooms were described as modern and bright, complementing the comfortable beds with good overall room comfort. Spacious beds and excellent bedding quality contributed to the overall appeal, making DWO Nopal a generally reliable choice for a restful stay.

Cleanliness

The reviews for 'DWO Nopal' shed light on a generally positive experience in terms of cleanliness, complemented by modern and comfortable accommodations. Guests consistently noted that the hotel, rooms and common areas are very clean and well-maintained. Many highlighted the spotlessly clean environment and the hotel's fresh and modern decor. Spacious rooms, comfortable beds and clean bathrooms were commonly praised, contributing to a sense of comfort and satisfaction. The hotel's cleanliness standards were frequently described as impeccable with thorough daily cleaning services that ensure a pleasant stay.

However, some reviews pointed out areas for improvement, such as occasional lapses in bathroom cleanliness, dusty tables and unclean faucets. Despite these minor issues, the overall sentiment regarding cleanliness remains highly positive. The hotel staff, known for their friendliness and helpfulness, also contribute significantly to the pleasant atmosphere and high cleanliness standards. With beautifully clean facilities and consistently well-maintained rooms, 'DWO Nopal' stands out as a commendable choice for travelers seeking a modern and hygienic stay.

Staff

The staff at 'DWO Nopal' consistently receives high praise from guests for their exceptional friendliness and helpfulness. Reviewers frequently mention the warm and welcoming demeanor of the team, highlighting specific individuals like Ciro at the reception, Miguel and Fabián, who go above and beyond to provide stellar service. The reception staff is noted for their attentiveness and efficiency during check-in and check-out, providing useful recommendations and assistance on various matters, including transportation and local dining options. The 24/7 availability of the staff ensures that guests feel supported throughout their stay with service described as professional, polite and accommodating. Many guests specifically commend the kind and attentive treatment, emphasizing the smiling, friendly atmosphere created by the team. The overall impression is that the staff's exceptional service significantly enhances the guest experience, making it a highly recommended stay.

Wi-Fi

At DWO Nopal, guests have varied experiences with the hotel's Wi-Fi service. On the positive side, many have reported stable, fast and high-speed internet connectivity, enabling uninterrupted service. Some guests were particularly satisfied, mentioning that the network was reliable during their stay.

However, not all experiences were without issues. Some guests encountered weak or unstable signals in certain rooms and floors with particular trouble spots like room no. 109 and the third floor. While others found the connection to be poor or experienced intermittent disconnects. Overall, while the hotel does provide Wi-Fi, enhancing its strength and stability could benefit future guests.

Pool

Guests have shared positive experiences about the pool at DWO Nopal, particularly highlighting the rooftop pools. Many guests appreciate the beautiful views, including those of Mount Teide and the ocean. The rooftop setting itself garners praise for its aesthetic and ambience with one pool often described as stunning and amazing. It is noted that the pool area is well-maintained, clean and comfortable, making it ideal for relaxation.

Guests find the pool area cozy and the pool itself sufficiently heated, albeit on the smaller side. It’s not uncommon for the pool to be described as suitable for couples and a great spot to unwind on sunbeds or in loungers. The terrace with its solarium adds to the pleasant atmosphere where visitors enjoy both the pool and the breakfast service on the rooftop with panoramic city and mountain views.

However, some reviews do mention that the pool is quite small and the hours of operation can be limited, closing as early as 5 or 7 PM in some instances. Despite these minor drawbacks, the rooftop pool remains a significant attraction and a well-loved feature among guests, making it a recommended spot for a refreshing dip and a highlight of their stay at DWO Nopal.

Beach

Nestled in the vibrant heart of Puerto de la Cruz, 'DWO Nopal' boasts an enviable location that delights beach lovers. Guests consistently praise the hotel's proximity to the sea with several mentioning it only takes a short five-minute stroll to reach the beach. For those looking for a quick dip in the seawater or a leisurely day by the shore, Playa del Muelle and Playa Jardin are easily accessible, being just a few minutes away on foot.

The hotel finds itself perfectly positioned, surrounded by the historical charm of the old town and the bustling ambience of bars, restaurants and shops. This convenience makes it simple for visitors to explore the local culinary delights and enjoy Puerto de la Cruz's lively nightlife right at their doorstep. Many guests appreciate the added bonus of public parking nearby, making it hassle-free for those traveling by car.

Enhancing the seaside experience, some rooms offer stunning views of the sea, providing a serene backdrop to the stay. The hotel's central location and close proximity to the seafront make it an ideal choice for travelers seeking both relaxation and adventure by the beach.

Family

DWO Nopal in Puerto de la Cruz offers a notably family-friendly atmosphere, making it an exceptional choice for family vacations. The hotel is well-located in the middle of the city, providing easy access to various activities, though be prepared to park 500 meters away. Family rooms are spacious and well-suited for accommodating young children with facilities such as a playing area and attentive services like providing gluten-free meals for kids.

Mixed clientele including families, couples and solo travelers ensures a lively and diverse environment. The staff is exceptionally accommodating and friendly, helping guests navigate activities and destinations even during bad weather. While family rooms without a view can be a bit of a downside, the overall experience is clean, comfortable and meets family expectations. The hotel is well-prepared for surprises and offers great cleaning services, ensuring a hassle-free stay.

In summary, DWO Nopal is a great option for families looking for a charming property in a perfect location, complete with a family-friendly atmosphere and helpful staff ready to enhance the holiday experience.

3 Star

DWO Nopal is a modest hotel that frequently surprises guests with its exceptional value and amenities, making it a noteworthy choice among nominally three-star accommodations. Despite initial impressions of small rooms and basic facilities, many guests find the overall experience to be far superior to typical expectations of a three-star hotel. The staff consistently receives high praise for their friendliness and attentiveness, enhancing the overall guest experience.

The hotel's central location also adds to its appeal, making it convenient for travelers. Cleanliness is another standout feature frequently mentioned in reviews, along with the comfort of the beds and the availability of pillow options to suit individual preferences. The breakfast offerings are often described as spectacular, adding significant value to the stay.

For those traveling on a budget, DWO Nopal delivers an impressive level of service and accommodations that rival many higher-rated hotels. While some guests feel the hotel doesn't quite meet four-star standards, the consensus is that it surpasses what is typically expected from a three-star rating. This has led many to wonder why the hotel is not rated higher and to express a desire to return. Overall, DWO Nopal is a commendable option for travelers seeking great value and comfort without compromising on quality.

Accessible

DWO Nopal presents a mixed experience for guests with disabilities. The hotel's location is noted for being accessible and the recent renovations add to its visual appeal at first glance. The property includes essential features like elevators, although some guests found the elevator's speed to be slower than expected. The pool area stands out as a source of enjoyment, though details on its accessibility are not specified in the reviews. While efforts have been made to ensure wheelchair accessibility, several aspects such as room accessibility and the tricky access to the roof suggest that there are limitations for those with mobility issues. Overall, while the hotel has a foundation of accessible features, it may present inconveniences for guests needing comprehensive accessibility.

Heated Pool

The heated pool at DWO Nopal is a standout feature that receives consistent praise from guests. Its outdoor location provides wonderful views, making for a relaxing and visually pleasing experience. The rooftop pool is heated to a comfortable 26 degrees, ensuring a pleasant swim regardless of the weather. Guests appreciate the warmth and comfort of the heated pool area, often noting that it exceeds expectations. The hotel also offers additional amenities such as yoga sessions on Saturday mornings. Despite a few isolated mentions of availability issues, the general consensus highlights the pool as a key attraction, adding significant value to the overall guest experience.

Outdoor Pool

The outdoor pool at DWO Nopal is a standout feature, repeatedly praised for its fantastic and pleasant atmosphere. Guests frequently highlight the rooftop pool, which, despite being small, offers incredible views of Mount Teide and serves as a refreshing retreat. The terrace surrounding the pool is also mentioned for its spaciousness and cleanliness with plenty of comfortable loungers available to relax. Some reviews noted the added convenience of a rooftop restaurant, allowing guests to enjoy breakfast with a scenic view. While the pool area is generally well-received, a few guests mentioned minor inconveniences such as early closing times and cleanliness issues. However, the overall impression is that the outdoor space, especially the rooftop pool, contributes significantly to a pleasant stay at the hotel.

Yes, DWO Nopal has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire

No, a spa isn't available at DWO Nopal.

No, DWO Nopal doesn't allow dogs.

No, parking facilities aren't available at DWO Nopal.

No, DWO Nopal doesn't have a gym.

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