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Puerto Azul

Puerto de la Cruz , El Lomo, 24 (Show on Map)

8.8

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsPuerto Azul enjoys an impeccable reputation, particularly for its prime location in the old town of Puerto de la Cruz. Guests describe it as perfect and central with easy access to beaches, restaurants, bars and local attractions, all within walking distance. Despite its central location, the hotel maintains a serene atmosphere, complemented by a rooftop chill-out zone with a jacuzzi, offering stunning views.

The hotel's breakfast receives high praise, valued for its variety, quality and affordability. Breakfast includes a range of hot and cold dishes like cold cuts, cheeses and fresh fruits with a particular nod to the excellent coffee. Although some find the breakfast buffet basic, its freshness and daily variations have been positively noted.

Puerto Azul does not offer dinner, but its location near many excellent dining spots ensures that guests have plenty of options. The clean, attractively decorated rooms add to the comfort, featuring modern amenities such as smart TVs, mini fridges and air conditioning. Some rooms include terraces or balconies with lovely views. Despite occasional comments on room size and ventilation issues, the overall ambiance remains bright and inviting.

Cleanliness is a standout feature with both rooms and common areas meticulously maintained. This is further bolstered by a friendly and attentive staff known for their hospitality and helpfulness, contributing significantly to the hotel's welcoming atmosphere.

Guests benefit from robust and reliable WiFi throughout the property, which is especially appreciated by those needing a dependable connection. Additional features like the rooftop jacuzzi are frequently highlighted, offering a luxurious space for relaxation with panoramic views.

For fitness enthusiasts, the reviews on gym facilities are mixed, indicating some availability of equipment but with varying clarity on what is offered.

Families find Puerto Azul especially accommodating with spacious rooms, child-friendly amenities and a warm atmosphere that makes it an excellent choice for travelers with children and pets. The hotel’s location, combined with features like free parking, rooftop relaxation spots and proximity to beaches, make it a favorite for family stays.

Overall, Puerto Azul's blend of modern, clean accommodations, exceptional service and prime location make it a top choice for those visiting Puerto de la Cruz.
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Hotel near Golf Courses

Located in Puerto de la Cruz, Puerto Azul offers basic accommodations. It's a budget-friendly option for golf lovers who prioritize proximity to golf courses over luxury amenities.

Hotel with Spa

The spa at Puerto Azul receives praise from its guests, especially for the rooftop jacuzzi which offers stunning views of the sea and cityscape.

Hotel with Free Wi-Fi

This hotel offers free Wi-Fi. Many appreciated the fast and efficient internet, particularly praising the in-room WiFi for its speed and reliability, which allowed for seamless activities such as streaming Netflix.

Hotel near The Beach

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Dog Friendly Hotel

Dogs Stay Free

Hotel near Nightlife Spots

Accessible Hotel

Hotel with Gym

Hotel where Dogs Stay Free

Room Types

Double Room with Balcony This room type includes a double bed, and a private bathroom with shower. Free Wi-Fi is provided.

Standard Double Room Facing the courtyard, this small double room has WiFi access and a bathroom with shower.

Deluxe Double Room Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as an inner courtyard view. The unit offers 2 beds.

Superior Double Room with Terrace Mountain View This room has a large private terrace with views over the Teide vulcano.

Standard Single Room Providing free toiletries, this single room includes a private bathroom with a walk-in shower and a hairdryer. The single room provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as an inner courtyard view. The unit offers 1 bed.

Triple Room with Balcony This air-conditioned triple room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a balcony with city views. The unit has 2 beds.

Premium Double Room with Terrace Mountain View The spacious double room features air conditioning, soundproof walls, a terrace with mountain views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.

About Puerto Azul

License: H-38-4-0000158

Guest Reviews

8.8

Excellent

Location

Puerto Azul's location receives widespread acclaim in guest reviews, often described as perfect, optimal and unbeatable. Nestled in the old town of Puerto de la Cruz, this hotel offers a tranquil yet central spot, ideal for experiencing the vibrant city life. The hotel is surrounded by a myriad of restaurants, bars and entertainment spots, all within walking distance. Guests appreciate its proximity to key attractions, including the beach, the bus station and large free parking lots.

The convenience of its location is highlighted, whether it’s for exploring the historical parts of the town, enjoying quiet pedestrian streets or having easy access to supermarkets and shops. Despite being central, the hotel manages to maintain a peaceful atmosphere, providing a perfect balance for a restful stay. The rooftop's chill-out zone with a jacuzzi offers spectacular views, adding to its charm.

Overall, Puerto Azul is praised for its exceptional cleanliness, friendly staff and superbly maintained facilities, making it an excellent base for exploring Puerto de la Cruz and beyond.

Breakfast

The breakfast at Puerto Azul has received generally positive feedback from guests. It is often described as varied, delicious and plentiful with a good selection of both hot and cold dishes, including fruits, cheese, cold cuts and muesli. Many guests appreciate the value for money, noting that the breakfast is quite good for the price of 6-7 euros. The coffee is highlighted as very good and there are plenty of different teas available.

Though the buffet might appear small at first glance, it is frequently mentioned as extensive and sufficient. The breakfast service is praised for providing enough variety and quality to meet different tastes, despite some comments about the buffet being basic or not offering vegetables and greens.

Freshness and daily changes to the breakfast offerings have been met with positive remarks and the overall affordability and quality are highlighted as strong points. However, some guests did mention the breakfast time starting at 9:00 AM as too late and suggested an earlier start.

In terms of ambiance, the hotel itself is modern, recently refurbished and well located in the city center, adding to a pleasant breakfast experience. Friendly staff and cleanliness further enhance the overall enjoyment of the breakfast at Puerto Azul.

Dinner

Located in a quaint pedestrian street close to a historic city center, 'Puerto Azul' boasts an ideal blend of tranquility and convenience. This cozy spot is highly appreciated for its pleasant staff who provide daily recommendations for exploring the region, enhancing the guest experience with authentic and varied suggestions.

While the hotel does not have its own restaurant for dinner, this is easily offset by the plethora of nearby dining options. Guests can enjoy numerous fine dining establishments and an impressive variety of very good restaurants catering to every taste right by the hotel.

Breakfast at 'Puerto Azul' is notably praised. Offered at just 6 euros per day, it includes a decent variety of items such as empanadas, cold cuts, cheeses and even pizza, making it a delicious and economical choice if booked in advance.

The attractively decorated, very clean rooms contribute to a warm and cozy stay. Additionally, the hotel's great team frequently receives recommendations for their exceptional service, making it a destination worth revisiting.

Rooms

Nestled in a prime location in Puerto de la Cruz, Puerto Azul offers a modern and clean stay that travelers frequently find both comfortable and aesthetically pleasing. The recently renovated rooms showcase a contemporary minimalist decor with stylish interiors that reflect the images provided online. Many guests appreciate the modern furnishings and functional design, which include smart TVs, mini fridges and kettles, contributing to a pleasant stay.

Despite the compact nature of the rooms, they are praised for their cleanliness and efficient use of space. Some rooms come with additional features such as terraces or balconies that overlook either the street or the mountains, providing pleasant outdoor spaces for guests to enjoy. The large private terraces with sunbeds and chairs receive high marks for offering a bit of luxury. The rooms are well-equipped with amenities like air conditioning, although a few guests note the unconventional setup of floor-mounted air conditioners that require managing window ventilation.

The comfort of the beds and the quiet location are also highlighted, making it an appealing choice for a restful night's sleep. Added conveniences like keyless entry systems, free coffee or tea in the lobby and well-maintained facilities further enhance the overall experience.

However, the size of the rooms is frequently mentioned as a drawback; many guests find the accommodations to be smaller than expected, sometimes cramped for more than one person and lacking sufficient ventilation when windows cannot be fully opened. The absence of fixed air conditioning in some rooms can lead to them feeling quite warm.

Nonetheless, the clean and bright atmosphere, coupled with the attentive service from the staff and the attention to detail in room arrangements, leaves a positive impression. The cozy and functional spaces, along with modern touches and well-distributed lighting, ensure a stay that balances practicality with comfort. Overall, Puerto Azul stands out for its fresh, contemporary ambiance and excellent maintenance, making it a solid choice for guests looking for a modern, well-located hotel in Puerto de la Cruz.

Beds

Puerto Azul has garnered a mixed reception when it comes to the comfort of its beds. Many guests appreciated the comfortable mattresses and found the beds to be quite cozy, often highlighting how well they slept and the overall cleanliness of the bedding. Positive feedback often mentioned the availability of both soft and firm pillows, catering to various preferences and adding to the overall comfort. New mattresses and memory foam pillows were noted, further enhancing the sleeping experience for some guests.

However, not all reviews were glowing. Several visitors found the beds to be excessively hard, resulting in an uncomfortable sleep. Some even found the beds too small to accommodate two people comfortably. A few guests mentioned that they had to unplug the mini fridge to avoid sleep disruptions. Occasional remarks pointed out that even sitting on the bed wasn't very comfortable, indicating issues beyond just mattress firmness.

Overall, while the comfort of Puerto Azul's beds appears to generally satisfy many guests with their quality and clean linens, there are notable exceptions where the hardness of the beds and their size have proven to be problematic for some. Extra efforts by the staff, like providing additional blankets when needed, were noted to mitigate some of these issues, ensuring a somewhat balanced experience.

Cleanliness

The guest reviews for 'Puerto Azul' paint a picture of a hotel that places a strong emphasis on cleanliness and modernity. The general consensus is overwhelmingly positive with many guests highlighting that the rooms and common areas are spotlessly maintained. The hotel’s ambiance is described as fresh, modern and comfortable and the rooms are consistently cleaned every day, leaving them smelling good and feeling inviting.

The cleaning service receives high praise for its attentiveness, although there are a few mentions of areas where tidiness could be improved, such as cleaners missing some corners and occasional mold in the showers. A few guests noted minor issues like towels that didn't smell fresh or floors that occasionally weren't clean.

In addition to outstanding cleanliness, the hotel boasts a well-kept, recently refurbished appearance, adding to a welcoming and comfortable stay. The common areas like the pool and breakfast area are also very clean, augmenting the guests' overall experience. The friendly and helpful staff further enhance the hotel's appeal, making it not only clean but also a pleasant place to stay.

The hotel’s central, well-located setting is another frequently appreciated aspect, making it convenient for guests to explore the area. With clean facilities, modern amenities and a welcoming atmosphere, 'Puerto Azul' stands out as a top choice for many travelers looking for a neat and comfortable stay.

Staff

Puerto Azul boasts a remarkably friendly and attentive staff, making guests feel warmly welcomed and well-cared for throughout their stay. Reviewers consistently highlight the staff's kindness, professionalism and resourcefulness. From providing excellent service and helpful tips about the island, to accommodating late requests with patience, the staff's treatment stands out as exceptional and unwaveringly positive. Many guests appreciate the thoughtful morning emails with island recommendations, which add a personalized touch to their experience. Whether interacting with the receptive and knowledgeable reception team, the courteous cleaning crew or the diligent owners, the exemplary hospitality offered by the entire team at Puerto Azul significantly contributes to its appeal. It’s no wonder many visitors feel at home and eager to return to this inviting, small-scale hotel.

Wi-Fi

Guests at Puerto Azul have shared a range of experiences with the hotel's WiFi, highlighting both strengths and areas for improvement. Many appreciated the fast and efficient internet, particularly praising the in-room WiFi for its speed and reliability, which allowed for seamless activities such as streaming Netflix. The WiFi coverage extends throughout the property, including public areas where the connection is noted to be strong and fast.

However, some guests did encounter issues where the WiFi occasionally cut out or was not available in certain rooms. Despite these hiccups, the hotel staff was proactive in communicating suggestions to address the problem.

Overall, Puerto Azul offers a commendable WiFi service that supports both leisurely and work-related internet needs, making it convenient for guests who require a dependable connection during their stay.

Spa

The spa at Puerto Azul receives extensive praise from its guests, especially for the rooftop jacuzzi. Reviewers repeatedly highlight the stunning views from the jacuzzi, offering an enchanting panoramic experience of the sea and cityscape. The rooftop terrace itself garners commendation, creating a splendid ambiance with sun loungers and scenic overlooks. The jacuzzi is often described as beautiful, amazing and definitely a plus, adding an undeniable touch of luxury and relaxation to the stay.

Guests appreciate the thoughtful addition of the jacuzzi on the terrace, noting it as a great touch and a feature worth trying, especially during the evening. When operational, the jacuzzi enhances the overall experience, making it a highlight for many visitors. However, there are occasional mentions of maintenance issues, indicating that some guests found the jacuzzi not working, which dampened their enjoyment.

Despite these minor hiccups, the overall sentiment remains highly positive with the rooftop jacuzzi serving as a memorable and enjoyable aspect of the hotel's spa offering.

Gym

The gym facilities at Puerto Azul receive mixed feedback. Guests note the availability of fitness equipment, including weights and a workout room, accessible 24/7. Some reviews specifically mention a fitness center and a mini gym, while there's also mention of a stepper and an ergometer on the rooftop terrace. However, other reviews suggest the absence of a gym or do not explicitly mention it. The overall impression is that while some fitness facilities are present, the extent and clarity regarding the gym can vary.

Beach

Boasting a prime location, Puerto Azul offers easy access to the beach and local attractions. Guests appreciate the convenience of several nearby beaches within walking distance with some only a few minutes away. Towels specifically for beach use are thoughtfully provided in the hotel, making beach outings hassle-free.

Playa del Castillo, Playa del Socorro and Playa de Las Teresitas are some of the notable beaches guests enjoyed. The area features a variety of nice local restaurants, enhancing the overall experience. Moreover, the hotel's proximity to a large seafront parking lot simplifies transportation for those wishing to explore further.

Despite occasional closures, the nearby beaches and their amenities such as sea access and scenic views leave visitors satisfied. Whether for a quick 3-minute walk to the sea or a relaxed day spent sunbathing, Puerto Azul's strategic location makes it an excellent choice for beach enthusiasts.

Family

Puerto Azul stands out as a charming and family-friendly hotel that is perfect for travelers with children and pets. With a welcoming and familiar atmosphere, this family-run establishment offers large family rooms, modern furnishings and all the necessary amenities, ensuring that every detail is catered to. The hotel is well-maintained and exceptionally clean, providing a comfortable and friendly environment for all guests.

The location is truly advantageous, being very close to the beach and offering great leisure and walking opportunities to nearby concessions. The rooftop jacuzzi, complete with two showers, is often highlighted as one of the hotel's best features, offering a pleasant and relaxing spot with a great view.

Families will find the hotel facilities to be outstanding, including the option to rent a small refrigerator and a comfortable breakfast lounge area that offers a great start to the day. Additionally, free parking is available, enhancing convenience for those traveling by car.

Guests consistently praise the hotel's staff for their warm, welcoming nature and exceptional helpfulness, particularly in accommodating children's needs and assisting with dining recommendations.

Overall, Puerto Azul is recognized for its great value, central location and pleasant atmosphere, making it a highly recommended option for family stays.

Golf

Puerto Azul sits in a prime spot for golf enthusiasts with large golf courses readily accessible from the hotel. Guests interested in golfing can take advantage of the various golf packages and memberships included, making it a convenient option for both avid players and those looking to try the sport. The hotel enhances the golfing experience by offering the use of golf carts and providing golf bags, all coordinated through their efficient Golf Concierge service. For those not seeking a package, golf options are available separately, offering flexibility for visitors. Overall, Puerto Azul is highly regarded for its excellent golfing amenities and its ideal location for golfers.

Nightlife

Nestled in the heart of the city, Puerto Azul offers an ideal location for those looking to enjoy both day and evening activities. Situated in the old town, the hotel is perfectly positioned close to vibrant nightlife, restaurants and shops, making it a convenient choice for dining and entertainment. Despite being near nightlife areas, the hotel maintains a calm ambiance on a pedestrian street, ensuring a good night's rest.

The hotel's well-finished interior and pleasant lobby create a welcoming atmosphere. Guests appreciate the cleanliness of the rooms and the attentiveness of the staff. Additional perks include free coffee on demand and a really nice breakfast, contributing to a pleasant stay. The on-site restaurant adds convenience and the overall prices are reasonable.

Whether traveling in groups or looking for a quick stopover after a night out, Puerto Azul's central location and great availability make it a solid choice for visitors. Many guests express their intention to return, praising the hotel's great staff, clean environment and proximity to local attractions.

Accessible

Puerto Azul offers a highly convenient location, making it easily accessible by foot and ensuring that guests with disabilities can navigate without hassle. The hotel reception is designed with accessibility in mind, featuring an adapted and wheelchair-friendly setup. There's even a wheelchair available at the reception for guests who may need it.

Accessibility is a key feature at Puerto Azul, evident through its ramps, elevator and accessible facilities. The hotel supports wheelchair travel and is mobility friendly, making it suitable for solo travelers and seniors. Barrier-free access is consistently provided, bolstered by additional features like an automatic wheelchair lift and electronic code entry to the rooms.

Although accessing the reception can be slightly inconvenient for those with strollers due to the absence of a ramp and presence of stairs, the hotel's other facilities compensate well. The hotel offers full air conditioning in rooms and thoughtful amenities such as double pillows with different textures to enhance comfort.

Guest convenience is further supported by free parking nearby and the always-available staff, who ensure that any need or requirement can be addressed promptly, available 24/7. This makes checking in at any time, even as early as 4 in the morning, stress-free. Ultimately, Puerto Azul stands out as a highly accessible and convenient hotel, particularly geared toward ensuring comfort and ease for guests with disabilities.

Dog Friendly

Puerto Azul is a highly recommended destination for travelers with dogs. The hotel stands out for its pet-friendly facilities and services, making it a delight for pet owners. Guests highlighted the welcoming atmosphere with pets not only allowed but included in the room rate, which adds to the convenience. The staff's kindness and sympathy make a significant difference, as they go the extra mile to make both guests and their dogs feel at home. Pets, ranging from French bulldogs to Yorkshire terriers, are well-received and the staff takes excellent care of them, ensuring a comfortable stay for all. The ability to bring pets and the positive experience shared by many, including mentions of dogs being treated very well, make Puerto Azul a top choice for those looking to travel with their furry friends. However, some mentioned occasional late-night barking, but overall, the hotel's pet-friendly approach and staff's hospitality come highly recommended.

No, Puerto Azul doesn't have any pool.

Yes, a spa is available at Puerto Azul.

Yes, Puerto Azul welcomes dogs.

No, parking facilities aren't available at Puerto Azul.

Yes, Puerto Azul has a gym.

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