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Summary of reviewsPremiere Classe La Rochelle Nord - Puilboreau receives accolades for its convenient and strategic location, close to La Rochelle, major highways and key tourist attractions like the Île de Ré. Guests appreciate its proximity to commercial areas, shops and restaurants, making it ideal for short stays and business trips. The quiet and tranquil environment further enhances its appeal, offering excellent value for money.
The breakfast at the hotel is generally praised for being good value with unlimited and varied options that many guests find satisfactory. Friendly and helpful breakfast staff also contribute positively. However, issues with seating capacity and the availability of certain items like croissants have been noted.
The rooms at Premiere Classe La Rochelle Nord - Puilboreau are often described as clean and comfortable with some featuring modern amenities. Comfortable bedding is a highlight for many guests. While the hotel is functional for short stays, numerous complaints about small room and bathroom sizes, noise and outdated furniture suggest that it may be better suited for those who prioritize budget over comfort.
Cleanliness is a mixed bag at the hotel. Some guests find their rooms spotless, while others encounter significant issues like dust, insects and unpleasant odors. The exterior of the hotel and some bathrooms also show signs of neglect. Despite these problems, some guests appreciate the clean and quiet rooms.
The hotel staff receive high marks for their friendliness and professionalism. Guests consistently praise the staff for their welcoming demeanor and willingness to help, creating a pleasant atmosphere. The management and housekeeping staff make commendable efforts to meet guest needs promptly.
The WiFi service receives mixed reviews with some guests finding it good and accessible, while others report poor connection quality and unreliability. This suggests a need for improvement in the hotel’s internet services.
Parking is free and ample, which guests appreciate. However, concerns about the parking lot's size, maintenance and safety dilute the overall positive feedback.
The beds are generally comfortable, providing a good night's rest with clean and satisfactory bedding. However, some guests find the mattresses too hard or the pillows and blankets inadequate.
Accessibility at the hotel is reasonable with accessible parking and ramps. Yet, specific facilities for disabled guests could be improved. There are some issues with room access and the self-check-in terminal that need addressing.
For dog owners, Premiere Classe La Rochelle Nord - Puilboreau is accommodating and dog-friendly, though cleanliness of bed covers might need more attention.
Overall, Premiere Classe La Rochelle Nord - Puilboreau stands out for its strategic location, friendly staff and value for money despite certain areas of improvement, particularly in room size, cleanliness consistency and WiFi quality. Show more
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Categories
Cheap Hotel
Even though the city is incorrectly listed, this Premiere Classe hotel offers affordable accommodation near La Rochelle. Premiere Classe hotels provide basic amenities at a lower cost.
Dog Friendly Hotel
Hotel with Parking
Accessible Hotel
Room Types
Double RoomAn air-conditioned room with a TV and a private bathroom.
Triple Room (1 Double Bed + 1 Bunk Bed)An air-conditioned room with a TV and a private bathroom.
Triple Room (2 Single Beds + 1 Bunk Bed)An air-conditioned room with a TV and a private bathroom.
Quadruple Room with One Double Bed and Two Single BedsThe quadruple room features air conditioning and a wardrobe, as well as a private bathroom boasting a shower. This quadruple room provides heating and a flat-screen TV. The unit has 3 beds.
Guest Reviews
6.2
Rated
Location
The location of Premiere Classe La Rochelle Nord - Puilboreau is highly appreciated by guests for its convenience and strategic positioning. The hotel is situated close to La Rochelle, providing easy access to the city center, major highways and prominent tourist attractions like the Île de Ré. Its proximity to commercial areas, shops, restaurants and a shopping center adds to its appeal, making it suitable for short stays and business trips. Guests find the hotel easy to locate and appreciate the tranquil, quiet environment despite its nearness to busy roads. The hotel is especially noted for being well-placed for visits to La Rochelle, excursions around the region and as a stopover point for travelers heading north. Although some feel it is a bit far from the city center and can be noisy due to the nearby roads, the overall consensus highlights the location as convenient, practical and excellent value for money.
Breakfast
Guests at the Premiere Classe La Rochelle Nord - Puilboreau generally find the breakfast to be good value for money with many appreciating the unlimited options and generous portions. Positive reviews highlight the breakfast as very good and well-stocked with some guests describing it as complete and varied. The staff at breakfast also receive frequent commendations for their friendliness and helpfulness.
However, there are notable criticisms. The breakfast room often struggles with insufficient seating, making it difficult for guests to find a place to sit and croissants, despite being advertised as unlimited, are frequently unavailable by around 8 AM. Some guests find the offerings too basic, light or not hearty enough with specific complaints about the lack of fruits, cold cuts and the quality of bread and coffee. There's also mention of alternative breakfast arrangements at the nearby Campanile hotel, which is generally well-regarded.
In summary, while the breakfast is viewed positively by many for its variety and value, improvements are needed in managing the availability of items like croissants and expanding seating capacity to enhance the overall experience.
Rooms
Premiere Classe La Rochelle Nord - Puilboreau presents a mix of positive and critical impressions from its guests. The rooms are generally described as clean and comfortable with modern features in some instances. The bedding is noted to be comfortable by several visitors and overall cleanliness of the rooms aligns with what guests expect from a simple family hotel. The location of the rooms is convenient, particularly for those needing access to major highways.
However, a significant number of guests find the room sizes to be an issue, frequently mentioned as very small and cramped, especially when accommodating three people. Bathrooms follow the same trend, described as tiny and impractical with issues like clogged drains and broken fixtures exacerbating the discomfort.
Noise from nearby highways and internal disturbances are other recurring themes, indicating poor soundproofing. Some rooms have cleanliness issues, from unpleasant odors to mold and even reports of cockroaches and insects. Outdated furniture and worn-out amenities also detract from the experience with some guests encountering non-functioning equipment like air conditioners and malfunctioning locks.
While the hotel’s functionality makes it adequate for short stays, the extent of criticism about the room conditions and amenities suggests it's best suited for those prioritizing budget over comfort and space.
Beds
When it comes to bed comfort at Premiere Classe La Rochelle Nord - Puilboreau, reviews present a mixed yet generally positive picture. Many guests highlight the comfort of the beds, often describing them as very comfortable, cozy and well-suited for a restful sleep. The bedding frequently receives commendations for its comfort with some mentioning that it is particularly good for people with back pain. The clean and satisfactory condition of the bedding further contributes to the overall comfort.
However, there are also notes of dissatisfaction. A number of guests found the mattresses too hard, leading to discomfort and back pain. Occasional mentions of beds being in poor condition or unsuitable for children raised concerns for some visitors. Issues such as uncomfortable pillows, inadequate blankets and difficulty accessing bunk beds also made their stays less comfortable.
Despite a few drawbacks, the accommodations appear to cater well to a majority of guests seeking a comfortable rest, demonstrating a noteworthy balance between positive and negative experiences with the sleeping arrangements.
Cleanliness
At Premiere Classe La Rochelle Nord - Puilboreau, the cleanliness of the rooms has been a major point of contention among guests. While some reviewers found their rooms to be clean with fresh bed linens and towels and a cozy atmosphere, others experienced significant issues. Complaints ranged from rooms not being cleaned before arrival to the presence of dust, spider webs and even insects. Bathrooms were often noted for poor conditions with clogged drains, stained fixtures and hairs left in sinks and showers. There were also mentions of stained bedsheets and unpleasant odors in some rooms.
Maintenance and housekeeping efforts appeared inconsistent with some rooms being spotlessly clean and others showing signs of neglect and inadequate cleaning. Certain guests reported that cleaning was only done superficially, leading to dust build-up and dirty floors. The exterior of the hotel was also criticized for being run-down and in need of refurbishment.
Despite these issues, some guests appreciated the clean and quiet environment of their rooms, finding the hotel to offer good value for the price, especially given its amenities like comfortable beds and free parking. However, the overall consensus pointed towards a clear need for improved and more consistent cleanliness standards.
Staff
The team at Premiere Classe La Rochelle Nord - Puilboreau receives high marks for their welcoming and friendly demeanor. Guests consistently praise the staff for their smiles and willingness to help, creating a warm and pleasant atmosphere. The receptionists, in particular, are commended for their professionalism and courteous attitude. The housekeeping staff also contribute positively with their kind interactions and efficient service.
Visitors highlight the staff's attentive and accommodating nature, making sure that customer needs are met promptly. Despite some isolated instances of staff unavailability or mistakes, the overall impression is that the personnel are very responsive, kind and professional. The managers and reception agents are noted for going above and beyond, even assisting guests outside regular hours.
While there are occasional critiques about language barriers and specific incidents, the general sentiment remains highly favorable. The friendly and helpful approach of the team significantly enhances the guest experience, making stays at the hotel pleasant and memorable.
Wi-Fi
Premiere Classe La Rochelle Nord - Puilboreau has received mixed reviews regarding its WiFi service. On the positive side, some guests have found the WiFi to be good and accessible with an easy connection process. However, a significant number of reviews highlight several issues with the WiFi. Many guests reported that the internet either did not work or had poor connection quality, making it unreliable. Some encountered difficulties such as inoperable phone networks within the rooms and a problematic internet card. Overall, while there are instances of good WiFi experiences, the majority of feedback suggests that the WiFi quality and availability need considerable improvement.
Parking
The parking situation at Premiere Classe La Rochelle Nord - Puilboreau brings a range of opinions from guests. One of the prominent positives is that parking is free, which adds value for money. Many travelers appreciate the ample and large parking spaces available, even noting its convenience and easy access. There are mentions of plentiful parking with spaces available even for late arrivals.
However, there are consistent concerns about the parking size with several guests finding it undersized or a bit tight. Some also noted that the parking situation varied by the time of arrival, emphasizing that during peak times, finding a spot could be challenging. Additionally, the parking lot is noted to be poorly maintained, dirty and not well-lit, which raises security concerns. Some reviews highlighted that the parking felt unsafe, mentioning broken glass, unsecured entry and dubious surroundings with individuals lingering in the area.
Despite its free nature and proximity to shops and the hotel itself, the condition and size of the parking lot seem to need improvement for better guest satisfaction.
Accessible
Premiere Classe La Rochelle Nord - Puilboreau offers a blend of convenience and accessibility, though experiences vary significantly among guests, particularly those with disabilities. Positively noted, the hotel provides accessible parking spaces and smooth ramps for wheelchair access, making the external logistics manageable. The rooms are described as easily accessible from the outside and the location is convenient for travelers, especially those with cars.
However, several areas need improvement. Issues such as difficult-to-move-around bathrooms, lack of specific facilities for disabled guests and notably, non-accessible and problematic room access have been pointed out. There are also mentions of delays and errors related to the self-check-in terminal. Some guests reported broken locks and security concerns.
Despite these issues, the welcoming and pleasant staff receive commendation. The large, clean beds contribute to a comfortable stay, though the minimalist breakfast did not impress all guests. Nonetheless, those with accessibility needs might find the overall experience challenging due to the noted limitations and inconsistencies.
Dog Friendly
Premiere Classe La Rochelle Nord - Puilboreau is described as dog-friendly by several guests with facilities and rooms that welcome and accommodate pets. Reviewers appreciated being able to visit with their dogs, noting a welcoming atmosphere for pets. However, details on specific dog-friendly amenities or rules were not specified in most reviews. While the overall sentiment leans positively towards accommodating dogs, some comments on the cleanliness of the bed covers suggest room for improvement in maintenance.
No, Premiere Classe La Rochelle Nord - Puilboreau doesn't have any pool.
No, a spa isn't available at Premiere Classe La Rochelle Nord - Puilboreau.
Yes, Premiere Classe La Rochelle Nord - Puilboreau welcomes dogs.
Yes, parking facilities are available at Premiere Classe La Rochelle Nord - Puilboreau.
No, Premiere Classe La Rochelle Nord - Puilboreau doesn't have a gym.