Pullman, 928 NW Olsen Street46.732399,-117.192369(Show on Map)
8.1
Very Good
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+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
The Coast Hilltop Inn is highly praised for its excellent location, perched on a hill at the edge of Pullman. Its proximity to local colleges, including the WSU campus and the easy access to downtown make it a convenient choice for visitors. Guests appreciate the charming overlook of the city and the serene setting coupled with quick access to restaurants and shops. The location, combined with the value and well-maintained rooms, provides an appealing stay.
Breakfast at the hotel receives mixed feedback. Positively, many guests enjoy the kid-friendly options, including waffle stations and breakfast sandwiches, along with the clean facilities and pleasant staff. However, some guests feel that the offerings are limited and basic, particularly for those with dietary restrictions, preferring more fresh and varied options.
The rooms are frequently complimented for their spaciousness and cleanliness. Guests note ample space, comfortable beds and useful amenities like fridges and microwaves. While some mention that the decor is a bit dated, the overall comfort and coziness of the rooms, along with beautiful views and friendly staff, contribute to a pleasant stay.
Cleanliness is a standout feature at Coast Hilltop Inn with many guests appreciating the pristine condition of rooms, bathrooms and hallways. The pool is notably clean and the facilities, including the pool and rooms with additional amenities, are well-maintained. The accommodating front desk staff and the availability of coffee and tea further enhance the clean and welcoming atmosphere.
The staff consistently earn high marks for friendliness and helpfulness. Their welcoming nature, sociability and attentiveness significantly enhance the guest experience. The front desk team is noted for their efficient, courteous service, going above and beyond to ensure a comfortable stay and creating a pleasant atmosphere that encourages return visits.
The beds at Coast Hilltop Inn receive mixed reviews. While several guests find them very comfortable and conducive to a good night's sleep, others describe the beds as too firm or hard. There's a notable disparity in guest experiences with some enjoying the firmness and comfort, while others express discomfort.
In summary, Coast Hilltop Inn stands out for its excellent location, cleanliness, spacious rooms and friendly staff, offering a generally positive experience with some areas for minor improvement, particularly in breakfast variety and bed comfort.
Categories
EV charging stations
Sustainability Journey
Dog Friendly
Accessible
Gym
3 Star
Room Types
Coast KingA flat-screen satellite TV is featured in this room. A small fridge, microwave, and coffee-making facilities are included.
Coast Two QueensA flat-screen satellite TV is featured in this room. A small fridge, microwave, and coffee-making facilities are included.
Coast Two Queens with City ViewThe spacious twin/double room features air conditioning, a coffee machine, as well as a private bathroom boasting a bath. The twin/double room provides a wardrobe, a carpeted floor, heating and a flat-screen TV. The unit has 2 beds.
Coast King with City ViewThe spacious double room features air conditioning, a coffee machine, as well as a private bathroom boasting a bath. The double room provides a wardrobe, a carpeted floor, heating, as well as a flat-screen TV. The unit has 1 bed.
Guest Reviews
8.1
Very Good
Review Summaries
Location
Coast Hilltop Inn is noted for its excellent location with an easy-to-find address situated just on the edge of Pullman, offering convenient access to both local colleges, including the WSU campus. Guests consistently mention the great value and the well-maintained, comfortable rooms. The hotel sits atop a hill, providing a lovely overlook of the city and the university, which adds to its charm. The close proximity to town allows for quick drives to restaurants and shops, while still being in a quiet setting. Its location is perfect for visitors looking to be near the university and downtown Pullman. The hearty breakfast also adds to the overall positive experience of staying at the Coast Hilltop Inn.
Breakfast
The breakfast experience at Coast Hilltop Inn has received mixed feedback from guests. On the positive side, many found the breakfast to be comfortable and a good start to the day with choices that included kid-friendly options, waffle stations and breakfast sandwiches that many enjoyed. Some guests specifically highlighted the pleasant staff and clean facilities which added to their morning meal experience.
However, other guests noted that the breakfast offerings were limited and basic with a preference for more fresh and varied options, especially for those with dietary restrictions. The breakfast was often described as predominantly carbohydrate-heavy with some expressing disappointment over the lack of cooked eggs and the prominence of frozen items. Despite these critiques, the breakfast generally met the basic expectations for a continental spread, although it fell short for those looking for something more inspired or fresh.
Rooms
Guests of the Coast Hilltop Inn frequently highlight the spaciousness and cleanliness of the rooms. Many reviewers appreciated the ample room size with enough space for amenities like a fridge, microwave and a large bathroom. Comfortable beds were a recurring positive note, making for a restful stay. The hotel's layout seemed to please guests, offering well-organized space and essential conveniences. Cleanliness extended beyond the rooms to the hallways, enhancing the overall environment. Although some mentioned the decor to be a bit dated and the rooms occasionally unordinary, the comfort and coziness were enough to win over most visitors. Finally, the friendly staff and beautiful views contributed to an overall pleasant stay.
Beds
Guests at Coast Hilltop Inn have expressed mixed reviews regarding the comfort of the beds. Several visitors found the beds to be very comfortable, providing a good night's sleep. Some described the beds as comfy and comfortable, while others indicated that the beds were firm but acceptable.
However, a significant number of reviews mentioned discomfort with descriptions indicating that the mattresses were too firm or even compared to sleeping on hard surfaces. Phrases like "beds were like sleeping on a rock" and "felt like flat boards" suggest a notable disparity in guest experiences. Additionally, there were concerns about the condition and quantity of pillows provided.
Overall, while some guests appreciated the firmness and comfort of the beds, others found them to be quite uncomfortable, ranging from slightly firm to extremely hard.
Cleanliness
Coast Hilltop Inn consistently impresses with its cleanliness and comfort, making it a reliable choice for travelers. Guests have repeatedly highlighted the pristine condition of the rooms, bathrooms and hallways. The bedding is noted to be particularly pleasant. The pool stands out for its exceptional cleanliness, reportedly among the best experienced by some guests. The rooms are not only very clean but also come well-equipped with amenities like a loveseat, small dining table, microwave and refrigerator. The hotel maintains a clean, fresh environment overall and its facilities, including the pool, are well maintained. The staff at the front desk contribute to the positive experience by being kind and accommodating with the added touch of having coffee and tea readily available. The overall experience at Coast Hilltop Inn is one of cleanliness and comfort, wrapped in a welcoming atmosphere.
Staff
The staff at Coast Hilltop Inn consistently impresses guests with their friendliness and helpfulness. Reviewers frequently highlight the staff's welcoming nature, describing them as pleasant, sociable and attentive. Many guests appreciate the efficient and courteous service, noting that the front desk team is always kind and accommodating. The hotel staff goes above and beyond, providing excellent customer service and creating a comfortable and pleasant atmosphere. Whether it's the warm reception at check-in, the attentive assistance during the stay or even accommodating special requests like extra items from the breakfast room, the team at Coast Hilltop Inn ensures that guests feel well taken care of. The presence of the friendly and professional staff significantly enhances the overall experience, making the hotel a preferred choice for returning visitors.
FAQ
No, Coast Hilltop Inn doesn't have any pool.
No, a spa isn't available at Coast Hilltop Inn.
Yes, Coast Hilltop Inn welcomes dogs.
No, parking facilities aren't available at Coast Hilltop Inn.
