Casona Plaza Hotel Centro

Puno -15.84125700, -70.02740600 , Jirón Lima N°787 (Show on Map)
8.5
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsCasona Plaza Hotel Centro in Puno receives widespread acclaim from guests, particularly for its prime location in the heart of the city. Visitors appreciate the hotel's proximity to key attractions such as Plaza Mayor and Plaza de Armas, as well as the convenience of nearby transportation options. The area is noted for being safe and quiet, enhancing the hotel's appeal for both leisure and exploration.

Accommodation at the hotel is highly regarded, with rooms described as spacious, clean, and equipped with modern amenities. Guests frequently commend the comfortable beds, large bathrooms, and the provision of hot showers. The abundance of natural light, courtesy of a large interior patio, adds to the appeal of the rooms. Despite occasional reports of noise and some rooms experiencing coldness, the overall ambiance is that of a quiet retreat. The hotel's architecture and cleanliness contribute further to the positive guest experience.

Breakfast at Casona Plaza Hotel Centro is another highlight, offering a varied and delicious buffet with early hours to accommodate those with early departures. Although some noted room for improvement in terms of variety and replenishment, the majority found the breakfast experience enjoyable and convenient.

The hotel's staff is frequently praised for their outstanding service and hospitality. Guests highlight their helpfulness, attentiveness, and responsiveness, particularly at the reception, where assistance with tours and transportation is readily available. The staff's dedication and friendliness significantly enhance the guest experience.

While the free WiFi service receives mixed reviews, with some guests encountering slow speeds, others report a satisfactory internet experience throughout their stay.

Overall, the combination of a strategic location, comfortable accommodations, attentive staff, excellent breakfast options, and a strong emphasis on cleanliness make Casona Plaza Hotel Centro a well-regarded choice for travelers. The hotel delivers great value for money, striking a balance between affordability and quality services typical of a three-star establishment.
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Hotel Taking Steps Towards Sustainability
This hotel is listed as a sustainable accommodation option in the Lake Titicaca - Puno area, offering an eco-friendly place to stay.

Business Hotel
Located on Jirón Lima, this hotel provides a convenient location in the city center. It offers essential amenities and services for business travelers, ensuring a comfortable stay.

3-Star Hotel
This hotel has very good reviews and offers a unique and beautiful decor. It is located close to the main square, making it convenient for exploring the city.

Hotel for Honeymoon

Family Friendly Hotel

Room Types
Double Room This double room features air conditioning, a private bathroom and cable TV.

Twin Room This twin room features air conditioning, a private bathroom and cable TV.

Triple Room This triple room features air conditioning, a private bathroom and cable TV.

Junior Suite This suite features air conditioning, a private bathroom and cable TV.

Family Room with Bathroom The spacious family room provides air conditioning, a seating area, as well as a private bathroom featuring a bath and a shower. The family room offers a dining area, a safe deposit box, parquet floors, heating and a flat-screen TV with cable channels. The unit offers 4 beds.

Single Room Featuring free toiletries, this single room includes a private bathroom with a bath, a shower and a hairdryer. The single room has parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, a dining area, as well as a safe deposit box. The unit has 1 bed.

Superior Double Room The spacious double room offers air conditioning, heating, as well as a private bathroom boasting a bath and a shower. This double room features a flat-screen TV with cable channels. The unit has 1 bed.

Guest Reviews
8.5
Very Good
Location
Casona Plaza Hotel Centro is highly praised for its exceptional location, offering travelers a central position in the heart of Puno. Situated just steps away from Plaza Mayor and Plaza de Armas, guests appreciate the short walk to the vibrant main square and nearby attractions, including shops and restaurants. The convenience of being near the city's key sites, as well as the ease of access to transportation options like the boarding port for the islands, adds to the appeal. Reviewers often highlight the proximity and security of the area, noting it as a safe and quiet environment.

Visitors also commend the hotel for its welcoming atmosphere, clean and spacious rooms, and friendly staff, which enhance the overall visit. The facility boasts excellent services, including good breakfast options and modern amenities like hot showers—making it an ideal base for exploration. Guest reviews consistently reflect a positive experience, highlighting both the strategic location and the comfort provided by Casona Plaza Hotel Centro.

Breakfast
The breakfast experience at Casona Plaza Hotel Centro receives generally positive feedback from guests, who appreciate its variety, quality, and convenience. Many reviewers highlight the breakfast as excellent, with most guests enjoying the varied and delicious options available. The breakfast buffet is often described as plentiful and lavish, providing an ideal start to the day, especially for those with early departures, as it begins as early as 5:45 AM. The staff is frequently praised for being helpful and attentive.

However, some guests feel that there could be improvements, such as extending hours, offering more fruit and vegetable options, and ensuring items are replenished promptly. A few reviews mention basic or disappointing experiences, pointing out issues like limited variety and service. Despite these occasional critiques, the overall sentiment remains favorable, making breakfast at Casona Plaza Hotel Centro a comforting and enjoyable aspect of staying there.

Rooms
Casona Plaza Hotel Centro offers a delightful stay with its comfortable and well-maintained rooms. Guests consistently praise the hotel's spacious and clean accommodations, highlighting the abundance of natural light in many rooms thanks to the large interior patio. The hotel ensures a cozy experience with comfortable beds, warm blankets, and effective heating systems. Many travelers appreciate the modern amenities in the junior suite, including a jacuzzi, mini fridge, and air conditioning.

Situated close to the main square, the hotel provides a convenient location while remaining a quiet retreat inside. The bathrooms are notably spacious, with guests complimenting the ample hot water and nice showers. Despite a few reports of noise and occasional coldness, the hotel generally meets expectations, with rooms accurately reflecting descriptions and photos. The overall cleanliness, helpful staff, and beautiful architecture contribute to its reputation as one of the best accommodations in Puno.

Beds
Casona Plaza Hotel Centro is frequently praised for its exceptionally comfortable beds, providing a restful night's sleep for guests. Reviewers consistently highlight the beds as being not too soft or too hard, striking the perfect balance for comfort. Many guests appreciate the large bed sizes, especially for accommodating two people comfortably, and frequently mention the abundance of clean and cozy linen. The luxurious bathrooms complement the comfortable accommodations, offering plenty of hot water, which further enhances the hotel's appeal. Guests also enjoy the delicious coca tea with honey available at the hotel, contributing to its welcoming ambiance. The convenient location, coupled with spacious rooms with large bathrooms, adds to the overall positive experience. Many reviewers agree that Casona Plaza Hotel Centro offers great value for money, making it an attractive option for travelers who prioritize comfort and quality during their stay.

Cleanliness
The reviews for Casona Plaza Hotel Centro highlight a strong emphasis on cleanliness, describing the hotel and its rooms as very clean, comfortable, and modern. Guests frequently mention the tidiness and upkeep of the rooms, noting clean linens and the availability of hot water, alongside comfortable beds and effective heating. While the hotel presents a slightly worn appearance in some areas and a few guests have had concerns about superficial cleaning or specific issues like old towels, the staff are praised for their friendliness and attentive service, striving to enhance the guest experience. The hotel's central location, coupled with its excellent breakfast buffet, adds to its appeal. Overall, Casona Plaza Hotel Centro is well-regarded for its charming and clean environment, despite some areas needing minor improvements.

Staff
Casona Plaza Hotel Centro boasts an exceptional staff that consistently receives glowing reviews for their dedication and service. Guests frequently highlight the helpfulness and friendliness of the hotel personnel, describing them as attentive, accommodating, and hospitable. The reception staff particularly stands out for their responsiveness, providing invaluable assistance with organizing tours and bus transfers, and addressing any concerns or questions that arise during the stay. Their kindness and courtesy are evident throughout the property, creating a welcoming environment for all visitors. Also praised is the staff’s willingness to assist with luggage storage and resolve any issues efficiently. Overall, the team at Casona Plaza Hotel Centro is commended for going above and beyond to ensure a comfortable and pleasant experience for every guest, reinforcing the hotel's reputation for excellent service.

Wi-Fi
Casona Plaza Hotel Centro offers guests complimentary WiFi access, allowing easy connection for browsing and communication. The hotel's WiFi is generally well-regarded, with several reviews highlighting a good connection, particularly its availability in the rooms. Guests can enjoy free internet on-premises, adding convenience to their stay. However, WiFi performance appears to vary, with some users experiencing slow speeds and inconsistent connectivity, especially in the guest rooms. While guest feedback is mixed, those valuing seamless internet usage may experience occasional disruptions, contrasting with those who report a satisfactory experience.

3 Star
Casona Plaza Hotel Centro offers a comfortable stay at a competitive price, delivering a very good price-quality ratio. Guests consistently note that the hotel provides great value for money, emphasizing its affordability without compromising on the essentials of a three-star experience. While some mention that room sizes may be on the smaller side, the hotel meets standard service expectations for its rating. Overall, it stands out as a nice and comfortable three-star option in the area.


No, Casona Plaza Hotel Centro doesn't have any pool.

No, a spa isn't available at Casona Plaza Hotel Centro.

No, Casona Plaza Hotel Centro doesn't allow dogs.

No, parking facilities aren't available at Casona Plaza Hotel Centro.

No, Casona Plaza Hotel Centro doesn't have a gym.

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