Hotel Qalasaya
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Summary of reviewsHotel Qalasaya, nestled in the bustling heart of Puno, is celebrated for its prime location just steps from the main square, offering easy access to Puno's key attractions like the Cathedral and vibrant streets with various dining options. Guests are often impressed by the magnificent views of Puno and Lake Titicaca from both the rooms and the 10th-floor breakfast area, which features a delicious and varied buffet. The breakfast experience is enriched by the sweeping panoramas, making it a delightful part of the stay.
The hotel's rooms are consistently praised for being spacious, comfortable, and exceptionally clean, providing guests with a welcoming retreat after a day of exploration. The beds, in particular, receive accolades for their comfort, ensuring a restful night's sleep. Modern bathrooms with excellent showers contribute further to a luxurious experience. Although some guests note minor issues like street noise or room temperature, these are outweighed by the overall comfort and cleanliness.
The staff at Hotel Qalasaya frequently receive high praise for their warmth, friendliness, and exceptional service, notably in accommodating non-Spanish speakers and ensuring a pleasant stay for all visitors. Guests appreciate the attentive and accommodating nature of the team, which enhances the overall experience.
While the free Wi-Fi in the hotel is noted as inconsistent, posing challenges for those needing reliable internet access, this does not overshadow the numerous positives attributed to Hotel Qalasaya. The combination of its strategic location, inviting atmosphere, clean and comfortable rooms, and attentive staff make it a favored choice for travelers visiting Puno.
Categories
The hotel's rooms are consistently praised for being spacious, comfortable, and exceptionally clean, providing guests with a welcoming retreat after a day of exploration. The beds, in particular, receive accolades for their comfort, ensuring a restful night's sleep. Modern bathrooms with excellent showers contribute further to a luxurious experience. Although some guests note minor issues like street noise or room temperature, these are outweighed by the overall comfort and cleanliness.
The staff at Hotel Qalasaya frequently receive high praise for their warmth, friendliness, and exceptional service, notably in accommodating non-Spanish speakers and ensuring a pleasant stay for all visitors. Guests appreciate the attentive and accommodating nature of the team, which enhances the overall experience.
While the free Wi-Fi in the hotel is noted as inconsistent, posing challenges for those needing reliable internet access, this does not overshadow the numerous positives attributed to Hotel Qalasaya. The combination of its strategic location, inviting atmosphere, clean and comfortable rooms, and attentive staff make it a favored choice for travelers visiting Puno.
Business Hotel
Located on Jr. Grau, this hotel offers standard amenities and a convenient location. It is suitable for business travelers looking for accessibility.
Accessible Hotel
Hotel Qalasaya is described as entirely wheelchair accessible and having increased accessibility. It offers rooms and facilities specifically for disabled guests and has a lift.
3-Star Hotel
This hotel offers good service and comfortable accommodations. Guests appreciate its convenient location and value for money.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Guest Reviews
Hotel Qalasaya boasts a prime location in the bustling heart of Puno, making it a convenient base for visitors eager to explore the city. Situated just steps away from the main square, the hotel provides easy access to key attractions such as the Cathedral and vibrant pedestrian streets lined with restaurants. Guests frequently highlight the superb views of Puno and Lake Titicaca, enhancing the experience of those staying in rooms with scenic vistas. The central positioning of Hotel Qalasaya offers not only convenience but also the allure of a beautiful setting, perfect for unwinding after day tours. Moreover, the establishment is praised for its cleanliness, attentive staff, and delightful breakfast, which together contribute to a pleasant stay in this modern hotel tower.
Hotel Qalasaya's breakfast offerings leave guests with a mix of impressions, but many positives shine through. The breakfast is typically highlighted for its spectacular setting on the 10th floor, boasting panoramic views of Lake Titicaca, which adds a memorable backdrop to the meal. Guests frequently commend the buffet for being excellent, varied, and plentiful, with some describing it as the best they have had in a hotel. The breakfast is noted for its generous assortment of fresh and tasty options, ensuring that there is something for everyone. Offering breakfast in the room upon request is an appreciated convenience for many. While some reviews indicate room for improvement, with critiques of simplicity or being sparse, overall, the breakfast experience often stands out as a rich and delightful part of a stay, enhanced by the stunning surroundings and the quality of the offerings.
Hotel Qalasaya offers a welcoming retreat with its spacious and comfortable rooms, ensuring guests feel right at home. Many visitors appreciate the super clean and well-maintained accommodations that come with delightful views over Puno and Lake Titicaca. The beds are consistently praised for their comfort, providing much-needed relaxation after travel.
Guests remark on the hotel's generous room sizes, with several enjoying the large, modern bathrooms equipped with excellent showers. Those who had a lake view consider it a highlight, with the panoramic cityscapes enhancing the overall experience.
The breakfast served at the hotel is a notable feature, offering delicious options alongside a breathtaking vista. The staff is recognized for being friendly, contributing further to a pleasurable stay.
While the hotel is generally praised for its comfort and cleanliness, a few reviews mention minor drawbacks, such as the room temperature being slightly cold or street noise being apparent at night. A double-floor layout may not be ideal for some, and certain details in the room could be improved given the price range.
Despite these points, guests mostly enjoy their time at Hotel Qalasaya, with its spacious, classy rooms and views that enrich their visit to Puno.
Hotel Qalasaya has garnered a positive reputation for its comfortable bedding, frequently mentioned by guests as one of their highlights during their stay. The beds are often described as very comfortable and even spectacular, providing a restful night’s sleep. Guests have noted the bedding quality as great, contributing to the overall comfort of their experience. The size of the beds adds to this comfort, with some reviews mentioning large and roomy beds. While the mattresses have seen better days according to one review, the general consensus is that the comfort remains largely intact. Overall, guests appreciate the cleanliness of the rooms and the kind staff, enhancing the relaxing atmosphere of the hotel amidst its convenient location.
Hotel Qalasaya impresses guests with its commitment to cleanliness, consistently receiving praise for having well-kept and tidy environments. Visitors frequently highlight the impeccable cleanliness of rooms and facilities, noting that everything is spotlessly clean and kept up to date. The rooms are not only clean but also comfortable, with bedding often described as super comfortable, making for a relaxing stay.
The hotel's overall ambience benefits from attentive daily cleaning, ensuring that each corner of the property maintains its inviting atmosphere. Additionally, guests appreciate helpful and accommodating staff who contribute to a pleasant experience. While there is mention of occasional inconsistencies in staff service, the majority seem dedicated and professional.
Located near the Plaza de Armas, the hotel offers convenient access to local attractions with stunning views of the lake, adding to its appeal. Breakfast is well-served, enhancing the overall stay. Despite some comments about the dated appearance of certain areas, the combination of cleanliness, comfort, and attentive service makes Hotel Qalasaya a worthy choice for travelers.
When it comes to the staff at Hotel Qalasaya, guests consistently highlight the team's warmth and exceptional service. A recurring theme in their reviews is the distinct attention and care the staff provided, ensuring guests felt accompanied throughout their stay. The staff's friendliness is repeatedly acknowledged, with several guests noting their efforts to accommodate non-Spanish speakers. Their eagerness to offer assistance and provide valuable advice enhances the overall guest experience. Front desk personnel, like Gabriela, receive particular praise for their professionalism and attentiveness. While occasionally noted that communication could improve before breakfast times, the overwhelming sentiment is one of gratitude for a helpful, responsible, and accommodating team.
Hotel Qalasaya offers a travel experience that, while generally pleasant, does face a notable challenge with its Wi-Fi service. The wireless internet connection tends to be unreliable, making it difficult to maintain a stable connection throughout the property. Guests have noted that Wi-Fi is inconsistent and often only available in certain parts of their rooms. Travelers seeking consistent internet access may encounter some challenges, as connectivity issues can extend beyond individual rooms to the hotel as a whole. While the hotel provides many other amenities, potential visitors should be prepared for the possibility of limited Wi-Fi during their stay.
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Location
Breakfast
Rooms
Guests remark on the hotel's generous room sizes, with several enjoying the large, modern bathrooms equipped with excellent showers. Those who had a lake view consider it a highlight, with the panoramic cityscapes enhancing the overall experience.
The breakfast served at the hotel is a notable feature, offering delicious options alongside a breathtaking vista. The staff is recognized for being friendly, contributing further to a pleasurable stay.
While the hotel is generally praised for its comfort and cleanliness, a few reviews mention minor drawbacks, such as the room temperature being slightly cold or street noise being apparent at night. A double-floor layout may not be ideal for some, and certain details in the room could be improved given the price range.
Despite these points, guests mostly enjoy their time at Hotel Qalasaya, with its spacious, classy rooms and views that enrich their visit to Puno.
Beds
Cleanliness
The hotel's overall ambience benefits from attentive daily cleaning, ensuring that each corner of the property maintains its inviting atmosphere. Additionally, guests appreciate helpful and accommodating staff who contribute to a pleasant experience. While there is mention of occasional inconsistencies in staff service, the majority seem dedicated and professional.
Located near the Plaza de Armas, the hotel offers convenient access to local attractions with stunning views of the lake, adding to its appeal. Breakfast is well-served, enhancing the overall stay. Despite some comments about the dated appearance of certain areas, the combination of cleanliness, comfort, and attentive service makes Hotel Qalasaya a worthy choice for travelers.
Staff
Wi-Fi
No, Hotel Qalasaya doesn't have any pool.
No, a spa isn't available at Hotel Qalasaya.
No, Hotel Qalasaya doesn't allow dogs.
No, parking facilities aren't available at Hotel Qalasaya.
No, Hotel Qalasaya doesn't have a gym.
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