Kaaro Hotel Puno

Puno -15.83973000, -70.03005100 , Jiron Ilave 271 Puno, Peru (Show on Map)
8.5
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsKaaro Hotel Puno receives favorable reviews across numerous aspects, making it an appealing choice for visitors to the city. Centrally located, the hotel offers easy access to restaurants, shops, museums and cultural sites, all within walking distance from the main square, Plaza de Armas. Despite being close to the bustling heart of the city, it maintains a tranquil ambiance, enhancing its attractiveness as a base for exploration.

Guests consistently praise the breakfast offerings, describing a generous and varied buffet that includes fruits, cereals, juices, yogurt and freshly ordered eggs. The clean and welcoming dining environment adds to the positive breakfast experience.

The hotel’s rooms garner positive feedback for their cleanliness, spaciousness and comfort. Many rooms offer ample space, comfy large beds and necessary amenities like hot showers and heaters, making for a cozy stay. Some even feature large windows with beautiful views of Lake Titicaca. Although minor issues such as small room size or occasional noise were mentioned, these were overshadowed by the overall satisfaction with the room quality.

Cleanliness is a standout feature at Kaaro Hotel Puno with daily housekeeping ensuring an immaculate environment. Guests appreciate the modern and tidy interior, which complements the hotel's friendly and helpful staff. The staff's exceptional service, from reception to housekeeping, significantly enhances the guest experience. The team is noted for their attentiveness, kindness and proficiency in English, further facilitating a pleasant stay.

The hotel offers reliable Wi-Fi, particularly in communal areas, though some guests experienced weak signals in their rooms. Despite this, the overall satisfaction with the internet service remains high.

Families find Kaaro Hotel Puno particularly accommodating with spacious rooms suitable for four people, a safe environment and a central location. The staff’s ability to assist with local trips and practical amenities like luggage storage add to the convenience for family travelers.

Beds at the hotel receive high accolades for their comfort with many guests highlighting their large size, warmth and the availability of extra pillows and blankets. This attention to bedding detail ensures a good night's sleep for most visitors.

In summary, Kaaro Hotel Puno is celebrated for its prime location, comfortable and clean accommodations, hearty breakfast and exceptional staff, making it a highly recommended choice for visitors exploring Puno.
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Hotel Taking Steps Towards Sustainability
This hotel is listed as a sustainable accommodation option in the Lake Titicaca - Puno area, offering an eco-friendly place to stay.

Small Hotel
This hotel offers a cozy and comfortable stay with friendly service. The hotel is located in the city of Puno, providing easy access to local attractions.

Family Friendly Hotel

Room Types
Single Room Featuring free toiletries, this single room includes a private bathroom with a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit has 1 bed.

Double Room Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room features a wardrobe, a safe deposit box, a flat-screen TV and city views. The unit offers 1 bed.

Comfort Triple Room Providing free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. This triple room features a wardrobe, a safe deposit box, a flat-screen TV and lake views. The unit offers 3 beds.

Twin Room Providing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit offers 2 beds.

Double Room with Two Double Beds Featuring free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. This twin room has a wardrobe, a safe deposit box, a flat-screen TV and city views. The unit has 2 beds.

Guest Reviews
8.5
Very Good
Location
Located in the heart of Puno, Kaaro Hotel Puno is praised for its outstanding central location. Just a few minutes' walk from the main square, Plaza de Armas, guests found it conveniently close to restaurants, shops, museums and other key attractions. The hotel’s proximity to the main street and the center of town makes it an excellent base for exploring the city by foot.

Despite its centrality, the hotel maintains a quieter ambiance, being situated on a parallel street to the main one. The easy accessibility to cultural sites and evening entertainment, paired with the friendly and helpful staff, contributes significantly to the positive guest experience. Clean and comfortable rooms, hot showers and a good breakfast further enhance the stay. Overall, the location offers ease and convenience while exploring the city, making it a well-recommended accommodation choice for visitors.

Breakfast
Guests at Kaaro Hotel Puno consistently praised the breakfast offerings, highlighting its variety and taste. The breakfast buffet, included in many rates, features a range of options such as fruits, cereal, juices, yogurt, bread, jam, butter, coffee, tea and milk. Some guests noted the availability of eggs to order and a good selection of juices.

The buffet style was described as generous, hearty and satisfying with an extensive spread that provided something for everyone. Many appreciated the fresh fruit and found the offerings to be abundant and complete. The staff’s helpfulness and the clean environment were also frequently mentioned, contributing positively to the breakfast experience.

Despite the overall positive feedback, some guests felt that the breakfast could be improved, pointing out that it lacked variety or was too basic for their preferences. A few reviews mentioned that the buffet was insufficient at times or did not quite meet their expectations.

Overall, Kaaro Hotel Puno’s breakfast receives high marks for its completeness, variety and taste, providing a satisfying start to the day for most guests.

Rooms
Kaaro Hotel Puno offers an impressive array of rooms that cater comfortably to the needs of travelers. The rooms and bathrooms are consistently described as clean with many noting daily housekeeping that keeps them tidy. A key highlight is the spaciousness of several rooms, comfortably large enough to accommodate up to four people, offering a high level of comfort with large and well-kept beds.

A majority of reviewers were pleased with the size and comfort of the rooms, often mentioning that the rooms were warm and cozy with necessary facilities such as hot showers and multiple blankets provided to fend off the nighttime cold. The availability of heaters upon request further ensured a warm stay for those who felt cold. Additionally, several rooms boast large windows that offer beautiful views, including that of Lake Titicaca, adding a unique charm to the stay.

However, some concerns were also raised regarding certain rooms being small or facing brick walls, resulting in limited natural light. Noise from neighboring rooms was another issue mentioned, along with occasional cold temperatures that required extra heating. Despite these minor drawbacks, the overall sentiment is positive due to the friendly staff, the cleanliness and the comfortable accommodations that offer good value for the location.

Overall, Kaaro Hotel Puno is praised for its spacious, clean and comfortable rooms with pleasant views, making it a solid choice for travelers seeking a comfortable stay in close proximity to the main square and the lakeshore of Titicaca.

Beds
Kaaro Hotel Puno seems to have struck a chord with guests regarding the comfort of their beds. A majority of reviewers highlighted their positive experience, describing the beds as large, super comfortable and warm with some even mentioning the softness of the bed as particularly captivating. Additional perks like extra pillows and blankets ensured guests stayed warm and cozy, even noting that double warm blankets are provided. The bedding quality was frequently praised, contributing to a restful sleep. Amid the praise, there were a few mentions of beds not being comfortable, but these were overshadowed by the overall positive sentiment. The hotel also earned compliments for its cleanliness and friendly staff, rounding out the guests' pleasant stay.

Cleanliness
Nestled near the main square in downtown Puno, Kaaro Hotel stands out for its impeccable cleanliness and convenient location. Guests have frequently praised the daily cleaning service, highlighting the rooms and bathrooms as particularly clean. The hotel's modern interior complements its reputation for being immaculate in every corner.

Travelers appreciate the hot showers and ample blankets, ensuring a comfortable stay even on colder nights. While a few reviews mention some issues with the age of the hotel and occasional lapses in bathroom cleanliness, the majority find the rooms entirely clean and well-maintained.

The friendly staff and the clean, cozy environment, paired with a hearty buffet breakfast, make Kaaro Hotel a commendable choice for visitors seeking a tidy, well-located place to stay in Puno.

Staff
Kaaro Hotel Puno boasts an impressive reputation thanks to its exceptionally friendly and helpful staff. Guests consistently highlight the warm, welcoming and accommodating nature of the hotel's personnel. From the moment of arrival, the reception staff stand out for their attentiveness and readiness to assist with any needs, from arranging transportation to offering insightful local tips.

Reviewers specifically commend the reception team for their kindness and the excellent service they provide. The staff's ability to speak good English adds to the ease of communication for international guests. Many visitors noted the extra mile the staff went to ensure their comfort, such as allowing early check-ins and providing storage for luggage until departure.

Overall, the kindness, attentiveness and helpfulness of the staff at Kaaro Hotel Puno significantly enhance the guest experience, making it a recommended choice for travelers seeking excellent service and personal attention.

Wi-Fi
Kaaro Hotel Puno offers a range of experiences when it comes to Wi-Fi connectivity with a mix of positive and constructive feedback. Many guests have reported good and stable internet, particularly noting that the Wi-Fi in common areas works well. The internet quality is often described as decent to excellent with some guests highlighting that the connection was sufficient for their needs.

However, there are instances where the Wi-Fi signal was poor, especially in the guest rooms. Some visitors noted that the internet connection could be slow or unstable in these areas. Despite these occasional issues, guests have been able to access Wi-Fi in communal spaces like the lobby. This mixed feedback suggests that while the hotel provides functional internet service, those needing consistent connectivity might prefer using the communal areas. Overall, Kaaro Hotel Puno seems to strive for reliable internet service, although room for improvement remains in extending strong signals to all parts of the hotel.

Family
Kaaro Hotel Puno appears to be an excellent choice for families seeking a comfortable and convenient stay. The hotel features spacious rooms that can comfortably accommodate families of four, making it ideal for short stays and family trips. Guests have praised the hotel's cleanliness, safety and high-quality environment. Its central location in the city center is another highlight, providing easy access to local attractions.

The staff at Kaaro Hotel Puno are noted for being exceptionally helpful, offering valuable information and assistance with booking various trips, including those to nearby Lake Titicaca. They also provide practical amenities, such as luggage storage, which is perfect for families planning excursions to scenic spots like the Uros Islands. Overall, the combination of excellent treatment, suitable facilities and a family-friendly atmosphere make this hotel a top recommendation for those traveling with children.


No, Kaaro Hotel Puno doesn't have any pool.

No, a spa isn't available at Kaaro Hotel Puno.

No, Kaaro Hotel Puno doesn't allow dogs.

No, parking facilities aren't available at Kaaro Hotel Puno.

No, Kaaro Hotel Puno doesn't have a gym.

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