Putrajaya Marriott Hotel
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Summary of reviewsThe Putrajaya Marriott Hotel offers a welcoming retreat for both business and leisure visitors, situated conveniently at the entrance of Putrajaya and close to key attractions like the IOI City Mall. Its strategic location, combined with complimentary shuttle services, provides guests easy access to shopping and dining experiences, all within a tranquil setting. The hotel is equipped with a variety of amenities, including a spa, swimming pool with water slides, badminton, table tennis, and a gym, ensuring relaxation and entertainment.
Guests consistently recognize the breakfast at the hotel as a highlight due to its extensive buffet featuring both Western and Malaysian cuisines. The diverse selection and quality of food, alongside friendly and efficient service, contribute to a memorable dining experience. The hotel’s rooms are noted for their spaciousness and cleanliness, with modern interiors and thoughtful amenities enhancing comfort. While occasional renovations may cause minor inconveniences, the value and beauty of the accommodations impress guests.
Staff at the Putrajaya Marriott Hotel are praised for their exceptional hospitality and professionalism, contributing significantly to guest satisfaction. Their attentiveness to guest needs, from housekeeping to concierge services, adds to the positive atmosphere, making stays pleasant and memorable. The hotel provides reliable free Wi-Fi, enhancing convenience for those needing to stay connected.
The spa is appreciated for its soothing ambiance and top-notch service, while the gym receives commendations for its equipment and knowledgeable trainers. The pool area is particularly loved for its family-friendly design, offering fun water slides and activities that delight both children and adults. Though parking can be challenging due to validation and space issues, the availability of valet and complimentary parking alleviates some concerns.
Overall, the Putrajaya Marriott Hotel stands out as an excellent choice for families, offering a range of child-friendly activities and spacious accommodations while maintaining a high standard of cleanliness. The hotel combines comfort, excellent service, and a variety of appealing amenities, making it an attractive destination for both relaxation and exploration in the Putrajaya area.
Categories
Guests consistently recognize the breakfast at the hotel as a highlight due to its extensive buffet featuring both Western and Malaysian cuisines. The diverse selection and quality of food, alongside friendly and efficient service, contribute to a memorable dining experience. The hotel’s rooms are noted for their spaciousness and cleanliness, with modern interiors and thoughtful amenities enhancing comfort. While occasional renovations may cause minor inconveniences, the value and beauty of the accommodations impress guests.
Staff at the Putrajaya Marriott Hotel are praised for their exceptional hospitality and professionalism, contributing significantly to guest satisfaction. Their attentiveness to guest needs, from housekeeping to concierge services, adds to the positive atmosphere, making stays pleasant and memorable. The hotel provides reliable free Wi-Fi, enhancing convenience for those needing to stay connected.
The spa is appreciated for its soothing ambiance and top-notch service, while the gym receives commendations for its equipment and knowledgeable trainers. The pool area is particularly loved for its family-friendly design, offering fun water slides and activities that delight both children and adults. Though parking can be challenging due to validation and space issues, the availability of valet and complimentary parking alleviates some concerns.
Overall, the Putrajaya Marriott Hotel stands out as an excellent choice for families, offering a range of child-friendly activities and spacious accommodations while maintaining a high standard of cleanliness. The hotel combines comfort, excellent service, and a variety of appealing amenities, making it an attractive destination for both relaxation and exploration in the Putrajaya area.
Hotel near Golf Courses
Overlooking the Palm Garden golf course, Putrajaya Marriott Hotel offers convenient access to golfing facilities. The hotel provides a range of amenities including a spa, restaurants, and swimming pools, complementing the golfing experience.
Hotel for Honeymoon
This luxurious hotel in Putrajaya features grand architecture and extensive facilities. It offers upscale dining and spacious rooms, providing a sophisticated and comfortable setting for a romantic honeymoon.
Hotel with Spa
Putrajaya Marriott Hotel is known for its top-of-the-line spa facilities, including hot tubs, saunas, and private treatment rooms. The hotel provides a relaxing and rejuvenating experience.
Family Friendly Hotel
This hotel features a family-friendly pool and activities. It is conveniently located near IOI City Mall and offers a swimming pool and a mini water park.
Hotel with Swimming Pool
Offers an excellent swimming pool facility, complemented by great service and spacious rooms, ensuring a luxurious and relaxing experience. Its location within IOI Resort City provides additional recreational opportunities.
Children's Pool Outdoor Pool
Business Hotel
This hotel offers top-tier conference and convention facilities. It is conveniently located near Kuala Lumpur International Airport and IOI City Mall.
Hotel with Parking
Self-parking is available on site (subject to charges). Valet parking, accessible parking, and electric car charging stations are also offered.
EV charging stations
Accessible Hotel
The Putrajaya Marriott Hotel offers accessible rooms with wider doorways and accessible bathrooms, including roll-in showers or tubs with grab bars. The hotel features accessible routes throughout its facilities and accessible parking spaces.
Hotel with Outdoor Pool
The hotel has an outdoor pool and a mini water park, which is very enjoyable for families with toddlers. The pool area provides a relaxing environment with a view of the distant KL skyline.
Hotel with EV Charging Stations
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Romantic Hotel
Hotel with Gym
Hotel with Tennis Courts
5-Star Hotel
Hotel with Children's Pool
Guest Reviews
Nestled at the entrance of Putrajaya, the Putrajaya Marriott Hotel boasts a location that meets a variety of needs, making it an ideal choice for both business travelers and leisure seekers. This conveniently situated hotel is within walking distance of IOI City Mall, one of Malaysia's largest shopping centers, offering guests easy access to an array of retail outlets and dining options. The strategic positioning is complemented by a complimentary shuttle service that enhances accessibility to the mall, ensuring that visitors can maximize their shopping and dining experiences without hassle.
Surrounded by pleasant and quiet surroundings, the hotel offers a peaceful retreat while still being well connected to key attractions such as the Putra Mosque and major transport links, including a 20-minute reach to the airport. Additionally, the hotel benefits guests with a selection of onsite facilities like badminton, table tennis, spa, and a swimming pool, which promise relaxation and entertainment.
In essence, the Putrajaya Marriott Hotel combines a well-thought-out location with excellent service, warm smiles from the staff, and an abundance of nearby attractions, making stays comfortable and exceedingly convenient. Whether opting for a short taxi ride into KL or enjoying nature around the hotel grounds, guests can relish the blend of tranquility and accessibility provided by this charming hotel spot.
The breakfast experience at Putrajaya Marriott Hotel consistently impresses with its vast and diverse offerings. Guests frequently praise the buffet for its wide selection, which spans both Western and local Malaysian cuisines, providing delightful options for every palate. The breakfast menu is characterized by its variety and deliciousness, with the spread being described as enormous, abundant, and filled with excellent choices including cheeses, fresh juices, and unique local dishes like mee kari and dim sum.
At peak times, the popularity of the breakfast is evident as guests may encounter queues, yet this does not overshadow the positive overall experience. The staff are often noted for their pleasant and helpful service, ensuring that the buffet remains well-managed and enjoyable. While some reviews suggest certain items like pastries and sambal could improve, the general consensus highlights the breakfast as a standout feature of the hotel, enticing guests to return for its superb taste and great value.
Putrajaya Marriott Hotel offers guests an inviting experience with its spacious and comfortable rooms. The accommodations are frequently praised for being clean, tidy, and equipped with modern interiors, thanks to the recent refurbishments. Many reviews highlight the rooms' generous size, making them suitable for families or groups, with some noting the additional comfort of features like cozy beds, ample lighting, and ambient settings. Guests appreciate the thoughtful amenities, such as the provision of baby cots upon request and well-stocked toiletries. The hotel also boasts a large swimming pool with fun water slides, which, along with an extensive breakfast buffet featuring a variety of cuisines, adds to the appeal. While most guests find their stay at the hotel relaxing and enjoyable, there are occasional mentions of outdated decor in some rooms and minor inconveniences from ongoing renovations. Overall, the Putrajaya Marriott Hotel delivers good value for money, with its spacious rooms providing a comfortable retreat within a beautiful setting.
At the Putrajaya Marriott Hotel, guests commonly highlight the comfort of the beds, often noting them as a standout feature. Many reviews emphasize the wonderfully comfortable and clean beds as contributing to an excellent night's sleep, with several guests describing them as amazing or the best they've experienced in a long time. Spacious rooms further complement the comfort experience, providing ample space for families, which is frequently appreciated by guests. While most reviews lean towards a positive assessment of the bedding, a few mention issues such as limited pillow options, occasional cleanliness concerns, and some experiences of discomfort due to hard or unstable mattresses. Nonetheless, the general consensus points to a satisfying level of comfort, contributing significantly to the overall pleasant experience at the hotel.
The Putrajaya Marriott Hotel impresses with its consistent commitment to cleanliness and comfort, offering guests a welcoming atmosphere in beautiful surroundings. Most reviews highlight the immaculate state of the rooms, which are both spacious and well-equipped, providing a comfortable stay for visitors. The bathrooms are similarly spotless, reinforcing the hotel's dedication to hygiene. Guests frequently mention the clean lifts, tidy public areas, and the glowing condition of the hotel's facilities, including the gym and swimming pool. The hotel staff are noted for their friendliness and efficient service, adding to the overall positive experience. While some parts of the property may be undergoing renovation, this seems to be a minor inconvenience amid an otherwise top-notch stay. Overall, the hotel earns high marks for cleanliness, contributing to an enjoyable and comfortable visit for its guests.
At the Putrajaya Marriott Hotel, the staff consistently earn high praise for their exceptional hospitality and commitment to guest satisfaction. Guests frequently comment on the warmth and courteousness extended by the entire team, from the front desk to the concierge, security, and room service. Recognized for their professionalism and attentiveness, the staff work diligently to address requests swiftly and efficiently, ensuring each guest feels valued and well-cared for during their stay.
Guests highlight individuals like Sarmila, who stands out for her welcoming demeanor, and Mr. Afiq from the front office, noted for his hospitality. The team's ability to accommodate special requests, such as arranging room changes and facilitating late checkouts, further exemplifies their dedication to excellent service. Even during peak times, staff are lauded for their ability to book transportation and handle logistical challenges with ease.
The dining and breakfast staff are particularly commended for their politeness and efficiency, contributing to a pleasant culinary experience. The friendly atmosphere is enhanced by attentive and smiling staff, providing a family-friendly environment and making stays memorable. While some mention language barriers, the majority highlight the staff's efforts to communicate effectively and deliver outstanding service.
Overall, the staff at Putrajaya Marriott Hotel play a crucial role in creating an unforgettable guest experience, marked by friendliness, helpfulness, and a genuine commitment to making every stay enjoyable.
Guests at Putrajaya Marriott Hotel generally have positive feedback about the Wi-Fi service. The hotel provides free Wi-Fi, which can be accessed both in the rooms and the lobby. Many guests found the internet connection to be fast and reliable, making it convenient for those who need to stay connected during their stay. The check-in staff offers useful information about the Wi-Fi, alongside other amenities, ensuring guests are well-informed about the services available to them.
The spa at Putrajaya Marriott Hotel primarily garners praise for its outstanding service and ambiance, creating a rejuvenating experience for guests. Despite occasional hiccups like cold water in the spa shower, visitors are impressed by the quality of treatments and the welcoming demeanor of the staff. Guests often express a desire to return, notably citing the excellent services and the particularly nice hot spring spa as highlights. Celebratory occasions, such as birthdays, have been enhanced by personalized bookings, with recognized staff adding to the positive experience. Overall, the spa is described as amazing and excellent, making it a beloved feature of the hotel.
The gym at the Putrajaya Marriott Hotel seems to garner positive feedback from guests, who describe it as big, quiet, and well-equipped. Many appreciate the range of newly updated equipment available, emphasizing the quality and maintenance of the facility. The presence of knowledgeable and friendly trainers adds to the overall appeal, making the experience pleasant and encouraging for those looking to maintain their fitness routine during their stay. While some guests mention that certain equipment has been out of order, the overall impression remains favorable. Additionally, the hotel's excellent gym facilities complement the other recreational amenities, including the swimming pool.
The pool area at the Putrajaya Marriott Hotel stands out as a prominent feature, garnering positive feedback from guests who appreciate its family-friendly design and impressive size. The expansive swimming pool offers distinct sections for both adults and children, which enhances the overall experience for families. Many reviews highlight the mini water park and fun water slides, which particularly delight the younger visitors.
Guests frequently praise the cleanliness of the pool facilities, although some point out the need for more frequent maintenance and upgrades. The hotel's recent renovations have received acclaim, with the refreshed facilities contributing to a superb vacation ambiance.
The pool area also hosts activities and pocket events tailored to children, adding an extra layer of enjoyment for families. While some closures for maintenance have occurred, the diverse pool features and the myriad of recreational activities around it continue to be a draw for guests. Overall, the swimming pool at Putrajaya Marriott Hotel is described as beautiful, spacious, and a key highlight of the hotel experience, enhancing both relaxation and fun for visitors.
Parking at the Putrajaya Marriott Hotel offers a mixed experience, with several positive aspects standing out for guests. Visitors appreciate the super convenient valet parking for multiple entries, making it easy to access the hotel without hassle. Additionally, the availability of complimentary parking is a definite plus for many travelers trying to minimize expenses. The spacious parking area receives commendations for providing ample space, and the staff at the reception are noted for their assistance with parking issues, including returning vehicle deposits.
Guests also value the shuttle service to IOI Mall, offering a convenient way to avoid parking complications at the nearby shopping center. This service enhances the overall experience by reducing the need for guests to navigate external parking challenges.
However, there are areas where the parking experience falls short. Some visitors describe the parking system as complicated, with issues like poorly explained validation processes and chaotic payment systems. There are remarks about narrow parking spaces and the parking area being far from the lift, which can be inconvenient. The parking lot's dark and occasionally creepy ambiance is another concern. Furthermore, during times of construction, guests have had to carry luggage up stairs due to limited lift access. Signage improvements and a more systematic parking structure could address these challenges, creating a smoother experience for hotel guests.
Putrajaya Marriott Hotel offers an idyllic retreat for families, with an array of amenities and a warm, welcoming atmosphere that makes it particularly appealing to those traveling with children. The hotel is celebrated for its kid-friendly facilities and a variety of child-focused activities, particularly around the pool area and kids' club, ensuring little ones are kept entertained throughout their stay. The spacious rooms and comfortable bedding options, such as cozy sofa beds, are highlights for families, providing ample space and comfort.
Guests frequently commend the hotel for its accommodating reception and helpful staff, who contribute to a smooth and enjoyable stay. The staff’s attentiveness extends to special occasions as well, with personal touches like birthday decorations and complimentary treats adding to the family-friendly charm.
Culinary offerings at the hotel receive high praise, with breakfast being a standout feature due to its wide selection of delicious food and beverage options that cater to diverse palates. Families appreciate the overall quality and variety, making dining an enjoyable part of the experience.
The property’s expansive grounds are replete with activities suitable for all ages, allowing families to relax and create memorable moments together. Whether looking for a leisurely staycation or a fun-filled family outing, Putrajaya Marriott Hotel provides a perfect blend of comfort and entertainment, making it an excellent choice for family vacations.
The Putrajaya Marriott Hotel has received mixed reviews from guests regarding its five-star status, facilities, and services. While several visitors express dissatisfaction, citing the hotel falling short of five-star expectations and calling for renovations, there are positive aspects highlighted by guests as well. The breakfast is often praised as awesome, and the hotel is described as a real five-star resort by some, showcasing excellence in service. Additionally, many guests appreciate the value for money, enjoying their stay for what they paid. The hospitality aspect is largely commended, aligning with what one would anticipate from a hotel of this caliber. Despite some concerns about the property’s condition and amenities, a number of visitors still find much to love during their stay.
The Putrajaya Marriott Hotel has proven to be a suitable choice for business travelers, offering an excellent location that caters to business needs efficiently. The hotel is equipped with superb facilities and hosts a team of attentive staff, enhancing the overall business experience. Guests have appreciated the convenient free shuttle service to IOI City Mall, which has been found very helpful during their stays. Additionally, the breakfast service stands out for its excellence, with guests enjoying delicious food to start their day. While there was a note of temporary disruption regarding the restaurant's maintenance, the hotel's strengths in service and location appear to outweigh the inconveniences.
The children's pool area at the Putrajaya Marriott Hotel offers a range of engaging activities and amenities that cater to young guests. Many parents have noted the fun and excitement their kids experience with the mini water park setup and the addition of slides and a jacuzzi. The various swimming pools, including a dedicated children's pool with a slide, are highlighted as fantastic for kids, providing enjoyable and fun water activities. However, there are some mixed notes about maintenance and ambiance, as some areas like the kiddies world might feel slightly gloomy, and there have been mentions of necessary cleanliness improvements. Despite this, children seem to love their time at the pool, complemented by a delicious and varied breakfast buffet. The hotel also excels in organizing free activities such as magic shows, enhancing the overall experience for families. The friendly hotel staff and excellent management of children's activities further add to the positive environment, ensuring a pleasant stay for families focused on relaxation and enjoyment.
Nestled in a strategic location, the Putrajaya Marriott Hotel offers an impressive blend of luxury and comfort. Many guests highlight the hotel's grand and opulent design, with rooms and bathrooms that are both large and elegantly furnished. Visitors appreciate the friendly and attentive staff, contributing to the overall sense of indulgence during their stay. The hotel's service and amenities enhance its reputation as a luxurious getaway, creating a palace-like atmosphere. Despite occasional discrepancies in expectations, the hotel delivers a notable level of luxury for its price, making it an attractive option for those seeking a refined experience.
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Location
Surrounded by pleasant and quiet surroundings, the hotel offers a peaceful retreat while still being well connected to key attractions such as the Putra Mosque and major transport links, including a 20-minute reach to the airport. Additionally, the hotel benefits guests with a selection of onsite facilities like badminton, table tennis, spa, and a swimming pool, which promise relaxation and entertainment.
In essence, the Putrajaya Marriott Hotel combines a well-thought-out location with excellent service, warm smiles from the staff, and an abundance of nearby attractions, making stays comfortable and exceedingly convenient. Whether opting for a short taxi ride into KL or enjoying nature around the hotel grounds, guests can relish the blend of tranquility and accessibility provided by this charming hotel spot.
Breakfast
At peak times, the popularity of the breakfast is evident as guests may encounter queues, yet this does not overshadow the positive overall experience. The staff are often noted for their pleasant and helpful service, ensuring that the buffet remains well-managed and enjoyable. While some reviews suggest certain items like pastries and sambal could improve, the general consensus highlights the breakfast as a standout feature of the hotel, enticing guests to return for its superb taste and great value.
Rooms
Beds
Cleanliness
Staff
Guests highlight individuals like Sarmila, who stands out for her welcoming demeanor, and Mr. Afiq from the front office, noted for his hospitality. The team's ability to accommodate special requests, such as arranging room changes and facilitating late checkouts, further exemplifies their dedication to excellent service. Even during peak times, staff are lauded for their ability to book transportation and handle logistical challenges with ease.
The dining and breakfast staff are particularly commended for their politeness and efficiency, contributing to a pleasant culinary experience. The friendly atmosphere is enhanced by attentive and smiling staff, providing a family-friendly environment and making stays memorable. While some mention language barriers, the majority highlight the staff's efforts to communicate effectively and deliver outstanding service.
Overall, the staff at Putrajaya Marriott Hotel play a crucial role in creating an unforgettable guest experience, marked by friendliness, helpfulness, and a genuine commitment to making every stay enjoyable.
Wi-Fi
Spa
Gym
Pool
Guests frequently praise the cleanliness of the pool facilities, although some point out the need for more frequent maintenance and upgrades. The hotel's recent renovations have received acclaim, with the refreshed facilities contributing to a superb vacation ambiance.
The pool area also hosts activities and pocket events tailored to children, adding an extra layer of enjoyment for families. While some closures for maintenance have occurred, the diverse pool features and the myriad of recreational activities around it continue to be a draw for guests. Overall, the swimming pool at Putrajaya Marriott Hotel is described as beautiful, spacious, and a key highlight of the hotel experience, enhancing both relaxation and fun for visitors.
Parking
Guests also value the shuttle service to IOI Mall, offering a convenient way to avoid parking complications at the nearby shopping center. This service enhances the overall experience by reducing the need for guests to navigate external parking challenges.
However, there are areas where the parking experience falls short. Some visitors describe the parking system as complicated, with issues like poorly explained validation processes and chaotic payment systems. There are remarks about narrow parking spaces and the parking area being far from the lift, which can be inconvenient. The parking lot's dark and occasionally creepy ambiance is another concern. Furthermore, during times of construction, guests have had to carry luggage up stairs due to limited lift access. Signage improvements and a more systematic parking structure could address these challenges, creating a smoother experience for hotel guests.
Family
Guests frequently commend the hotel for its accommodating reception and helpful staff, who contribute to a smooth and enjoyable stay. The staff’s attentiveness extends to special occasions as well, with personal touches like birthday decorations and complimentary treats adding to the family-friendly charm.
Culinary offerings at the hotel receive high praise, with breakfast being a standout feature due to its wide selection of delicious food and beverage options that cater to diverse palates. Families appreciate the overall quality and variety, making dining an enjoyable part of the experience.
The property’s expansive grounds are replete with activities suitable for all ages, allowing families to relax and create memorable moments together. Whether looking for a leisurely staycation or a fun-filled family outing, Putrajaya Marriott Hotel provides a perfect blend of comfort and entertainment, making it an excellent choice for family vacations.
5 Star
Business
Children's Pool
Luxury
Yes, Putrajaya Marriott Hotel has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
Yes, a spa is available at Putrajaya Marriott Hotel.
No, Putrajaya Marriott Hotel doesn't allow dogs.
Yes, parking facilities are available at Putrajaya Marriott Hotel.
Yes, Putrajaya Marriott Hotel has a gym.
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