Zenith Hotel Putrajaya is praised for its prime location in the heart of Putrajaya, offering stunning lakeside views and close proximity to significant landmarks and attractions. Guests appreciate the central positioning, serene setting and accessibility of jogging and cycling tracks, although some dining options are slightly distant.
The breakfast experience is well-regarded with a wide variety of delicious options catering to different tastes and dietary preferences, including vegan choices. However, issues such as slow replenishment and occasional blandness were noted. The dinner experience is highlighted by the excellent food quality, particularly at the Tong Yuen Chinese restaurant, though there are concerns about food temperature and variety, as well as occasional slow service and high prices.
Rooms are described as spacious, clean and comfortable with modern interiors and stunning views of Putrajaya Lake and the Putrajaya Mosque. While most guests are satisfied, some encountered issues like malfunctioning appliances and air conditioning. Positive feedback extends to the hotel's cleanliness, although occasional lapses and inconsistent standards were mentioned.
Zenith Hotel Putrajaya's staff receive frequent praise for their friendliness and helpfulness, contributing significantly to the guests' positive experiences. Nevertheless, some reviews point out occasional lapses in attentiveness and service efficiency.
The hotel offers reliable Wi-Fi, though some guests experienced weak signals and slow speeds. The spa and gym facilities are generally well-received with good maintenance and additional wellness options like the sauna. The rooftop swimming pool is appreciated for its beautiful views, though its small size and inconsistent maintenance were noted.
Parking facilities are free and ample but can become crowded during events. Some guests find the parking ticket validation process inconvenient. Family-friendly amenities, such as spacious rooms and thoughtful safety features, make the hotel a suitable choice for families.
Overall, Zenith Hotel Putrajaya offers a pleasant stay with notable strengths in location, breakfast variety, room comfort and staff service, although there are areas for improvement in dining, cleanliness consistency and parking management.
Categories
Family
The hotel offers stunning lake and mosque views. It also provides spa services and facilities for relaxation.
Pool
Features a well-maintained outdoor swimming pool and a fitness center. Guests appreciate its central location in Putrajaya, making it easy to access nearby attractions and government offices.
Outdoor Pool
Business
Zenith Hotel is a 5-star hotel with versatile meeting spaces suitable for any event. It features 13 stylish function rooms, state-of-the-art facilities, and a full-service business center.
Parking
Zenith Hotel Putrajaya provides free private parking for guests. Complimentary basement parking is also available, subject to availability, for guests in Signature rooms.
Gym
Zenith Hotel Putrajaya offers a fully equipped gym and a sauna, providing guests with options for both cardio and relaxation. The fitness centre has advanced TechnoGym equipment.
Outdoor Pool
Offers a rooftop outdoor pool that many guests found appealing. It's described as beautiful, well-maintained and clean with a view that adds to its charm.
Luxury
Honeymoon
Spa
Romantic
Accessible
5 Star
Sustainability Journey
Room Types
Deluxe Twin RoomThis twin room's special feature is the pool with a view. Providing free toiletries, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned twin room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as lake views. The unit offers 2 beds.
Deluxe King RoomGuests will have a special experience as this double room provides a pool with a view. The double room includes a private bathroom, well-fitted with a walk-in shower, a bath, a bidet, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as lake views. The unit offers 1 bed.
Executive SuiteGuests will have a special experience as the suite features a pool with a view. Featuring 1 bedroom, this spacious suite offers 1 bathroom with a walk-in shower, a seating area and terrace where you can relax. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as lake views. The unit has 1 bed.
Titanium Club KingThis double room features a pool with a view. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as lake views. The unit has 1 bed.
Signature KingThe pool with a view is a top feature of this double room. The double room includes a private bathroom, well-fitted with a walk-in shower, a bath, a bidet, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as lake views. The unit has 1 bed.
Signature TwinThe pool with a view is the standout feature of this twin room. The twin room includes a private bathroom, well-fitted with a walk-in shower, a bath, a bidet, a hairdryer and slippers. The spacious air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as lake views. The unit has 2 beds.
Guest Reviews
8.5
Very Good
Review Summaries
Location
Zenith Hotel Putrajaya enjoys a prime location in the heart of Putrajaya, offering stunning lakeside views and close proximity to many attractions. The central positioning makes it easy to access significant landmarks like the Putrajaya Mosque, Kompleks Setia Perdana and the Malaysian Prime Minister's office. The serene lakeside setting provides a peaceful retreat, perfect for relaxation and weekend getaways. Guests appreciate the beautiful scenery, especially the striking night views of the lake and the illuminated bridges. The area also features accessible jogging and cycling tracks, adding to the appeal for outdoor enthusiasts. Though some dining options require a short drive, the overall convenience and strategic location make Zenith Hotel an excellent base for exploring Putrajaya. The location is not only scenic but also functional with spacious parking and nearby transportation links. Cleanliness and a comfortable ambiance further enhance the guest experience at this well-situated hotel.
Breakfast
Zenith Hotel Putrajaya's breakfast experience is generally well-regarded by guests with numerous positive highlights. Most reviews commend the wide variety of breakfast options available, which encompass local dishes, continental choices and other international cuisines. The breakfast spread is frequently described as excellent, delicious and varied, catering to different tastes and dietary preferences, including vegan options.
Guests often appreciate the quality and flavor of the food, noting items like freshly baked croissants, fluffy roti canai with diverse gravies and local favorites such as nasi lemak. The breakfast ambiance is enhanced by the serene views and the convenience of dining locations.
However, some guests found areas for improvement. Certain reviews mentioned aspects like the food not being replenished quickly or running out early, occasional blandness and the buffet spread being limited or insufficient for some. While many found the breakfast delightful and substantial, others felt it was average and overpriced.
Despite these minor setbacks, the overall feedback on Zenith Hotel Putrajaya’s breakfast experience is positive, highlighting the extensive food variety, delicious options and satisfactory service.
Dinner
The dining experience at Zenith Hotel Putrajaya offers a mixed bag of reviews with a leaning towards a favorable assessment. Guests have praised the variety and healthiness of the food, noting the excellent quality at the Tong Yuen Chinese restaurant, where the dishes are considered beyond delicious. The delicious food extends to their briyani at the LG level restaurant, which received commendation for its taste. The romantic sky bar and the rooftop restaurant stand out with their ambiance, though the latter has received mixed feedback regarding its value for money, described as underwhelming and outrageously expensive.
Despite these high points, there are notable areas needing improvement. Some diners have found the food cold, dry or not up to their taste expectations. A recurring issue is the limited variety of the main food options and a subpar ala-carte meal selection during lunch. Service-related concerns also emerge with mentions of poor customer service, long preparation times and late food delivery for in-room dining.
Additionally, the price point at some hotel dining options, especially for local dishes like nasi lemak and nasi goreng, has been considered high. The dinner buffet is notably absent, which could disappoint guests seeking this option. Noise from the kitchen staff at the Chinese restaurant detracts from the dining atmosphere.
In summary, while the food quality at Zenith Hotel Putrajaya can be delightful, especially at their Chinese restaurant, aspects like variety, service efficiency and pricing need attention to enhance the dinner experience comprehensively.
Rooms
The rooms at Zenith Hotel Putrajaya are largely well-received for their spaciousness and cleanliness. Guests frequently mention the comfortable and roomy nature of the accommodations, often highlighting the modern interiors, well-maintained facilities and the generous size of the rooms, which are especially suitable for families or couples. Many rooms come with spectacular views of Putrajaya Lake or the iconic Putrajaya Mosque, adding a scenic charm that enhances the stay.
Several reviews note the comfortable beds and thoughtful room design, contributing to a cozy and enjoyable environment. Features such as large windows and ample lighting further enhance the guest experience. In-room amenities, like bathtubs and good-quality decor, are often praised for adding a touch of luxury to the accommodations.
Despite the predominantly positive feedback, a few guests encountered issues such as malfunctioning air conditioning, non-functional appliances like phones and TVs and occasional lapses in cleanliness. However, these seem to be exceptions rather than the rule with the majority of guests expressing satisfaction with the overall upkeep and cleanliness of the rooms.
Room service is generally efficient and many guests appreciate the new and modern feel of the rooms. With comfortable, spacious and well-maintained accommodations, complemented by stunning views and good in-room facilities, Zenith Hotel Putrajaya appears to offer a pleasant stay for most visitors.
Beds
Zenith Hotel Putrajaya's beds receive overall positive feedback, particularly highlighting their comfort and spaciousness. Many guests appreciated the soft, fluffy pillows and large, king-sized beds, noting that they found them very comfy. The clean and well-maintained bedding also contributed to a restful night's sleep, making the rooms feel inviting and comfortable.
However, not all reviews were without critique. A few guests mentioned issues with bed cleanliness and unpleasant smells from the pillows and beddings. There were also sporadic reports of night clothes being left on the floor and cockroaches under the bed, indicating some inconsistencies in housekeeping standards.
Despite these occasional complaints, most guests enjoyed a comfortable stay with many praising the beds for their comfort and size, ensuring a good night's rest in this otherwise well-maintained hotel.
Cleanliness
The Zenith Hotel Putrajaya draws mixed reactions when it comes to cleanliness. A significant number of guest reviews highlight the hotel and its rooms as clean, spacious and comfortable. Positive remarks often emphasize the hotel's overall cleanliness with specific mentions of clean bathrooms, spotless rooms and even well-maintained parking areas. Many guests appreciate the fresh linens, clean toilets and the effort of the housekeeping staff in maintaining a clean and tidy environment.
However, not all feedback is positive. Some guests encountered issues such as dusty furniture, stains on the bed and unclean towels. Complaints also include clogged drains, mold in the bathrooms and smelly pillows, indicating inconsistency in the cleaning standards. The presence of dirt and poor housekeeping services were noted by several visitors with some reporting unclean items like forks, spoons and comforters.
Overall, while many guests appreciate the cleanliness and spaciousness of the rooms, the hotel does need to address some recurring issues to ensure a consistently clean and pleasant stay for all its visitors.
Staff
Zenith Hotel Putrajaya is frequently praised for its friendly and helpful staff, who are often described as accommodating and efficient. Many guests specifically highlight the welcoming and polite demeanor of the hotel employees, from the front desk to room service and the valet. Several mentions note that the staff go out of their way to make stays pleasant with notable indications of their readiness to attend to guests' needs and to provide excellent service.
The receptionists, in particular, receive favorable remarks for their courteous and efficient handling of check-ins and check-outs. Valet and concierge personnel stand out for their outstanding warmth and hospitality. Many reviews emphasize the consistency in staff friendliness and the excellent demeanor maintained by the team, making interactions enjoyable and comfortable for guests.
However, not all feedback is entirely positive. Some guests encountered less favorable experiences, highlighting issues such as slow responses, lack of attentiveness and occasions when staff did not greet or were not friendly. A few reviews pointed out that service could be inconsistent with some staff being exemplary while others fell short in terms of professional and courteous conduct. Instances of inefficiency and rudeness, particularly from security and some service staff, were noted as needing improvement.
Despite these occasional lapses, the general consensus from guest reviews paints a picture of a hotel with predominantly friendly, kind and helpful staff members dedicated to ensuring that guests have a pleasant stay. Their efforts in meeting guests’ needs and providing a high standard of service are widely acknowledged and appreciated.
Wi-Fi
Zenith Hotel Putrajaya offers fast and reliable Wi-Fi in many areas, making browsing the web or catching up on work convenient for guests. The internet service in the rooms is generally good with some praising the seamless connectivity and its availability. However, experiences are mixed, as some guests reported issues with weak signals, slow speeds and connection problems, especially during peak times or at check-in. Additionally, the internet speed is noted as being standard for hotels, falling below 50Mbps. There are occasional connectivity issues in common areas, such as eating zones, which could be a point for improvement. Overall, the Wi-Fi service is functional and satisfactory for most, though there is room for enhancement to ensure consistency across all areas of the hotel.
Spa
The spa facilities at Zenith Hotel Putrajaya have received positive remarks from guests, who particularly appreciated the complementary access to the spa and sauna. The gym also adds to the wellness offerings, enhancing the overall experience. However, it is important to note that there have been periods when the spa, sauna and gym were not available, which could affect plans for visitors seeking these amenities. Despite occasional availability issues, the hot sauna and the good quality of the spa services left a favorable impression on many guests.
Gym
The gym at Zenith Hotel Putrajaya features excellent upkeep and boasts being well-equipped with equipment in good condition. It provides easy access and offers a stunning view, making workouts more enjoyable. Though some guests noted a desire for more equipment and full-time staff presence, overall, the gym facilities, along with the sauna, are appreciated for their good maintenance. However, there are remarks about the gym closing early in the evening and occasional unavailability of the spa and sauna amenities.
Pool
Zenith Hotel Putrajaya's rooftop swimming pool receives praise for its stunning views, including a picturesque sight of the pink mosque and the beautiful bridge. The rooftop pool area is described as nice and the pool itself is often referred to as lovely and clean. The view from this elevated location is often highlighted as fantastic, adding a special touch to the swimming experience.
However, several reviewers note that the pool is quite small, which can lead to overcrowding. Maintenance and cleanliness seem to be inconsistent as some guests mention dirty or murky water and low hygiene standards. There are also remarks about the pool water being too cold and the pool closing early, which can limit the enjoyment for some guests. During busy periods, availability can be an issue and some guests reported challenges in accessing the pool, especially during maintenance or booking restrictions.
Despite these concerns, the pool's overall appeal due to its location and views makes it a memorable part of the hotel stay, although improved maintenance and space management could enhance the experience.
Parking
Zenith Hotel Putrajaya offers a mix of experiences when it comes to parking facilities. Guests appreciate the ample and free parking spaces provided, which they find convenient and customer-friendly. The parking area is described as safe and airy with attendants who are helpful. For some, parking is easy and spacious and the free parking availability adds to the convenience.
However, issues arise during events at the hotel, as the parking can become quite limited and crowded. Some guests noted that at times, the hotel parking lot can be small and hard to maneuver. The requirement to get parking tickets validated at the reception is seen as inconvenient by some visitors. There are also mentions of the parking barriers needing fixing and the basement parking area being awkward to navigate.
Despite the free parking, the system for parking ticket validation is a common point of contention. Guests suggest that the hotel could benefit from offering valet services, as the lack of it or the over-priced costs of the available valet service were noted. Overall, while the parking facilities are largely appreciated, there is room for improvement to better accommodate the guests' needs.
Family
Zenith Hotel Putrajaya is highly recommended as a family-friendly destination, offering a relaxing and comfortable environment that caters to guests of all ages. The hotel is noted for its family-friendly amenities, which include spacious rooms suitable for families with two children and safety features such as anti-slip mats for elderly family members.
Parents appreciate the connectivity and ease of monitoring their kids with features like a see-through bathtub that allows them to keep an eye on their little ones. Additionally, those traveling with infants can request baby cots, further adding to the convenience of a family stay.
Children particularly enjoy the hotel's bathtub and pool, making bath time and swimming a great source of fun and entertainment. The family-friendly atmosphere extends to a well-lit and secure basement parking, ensuring a stress-free experience for those driving in.
Guests have positive remarks about the complimentary breakfast and many enjoy taking a morning stroll around the nearby lake with their kids after breakfast. The overall experience is described as comfortable and fun, making it a popular choice for family staycations and trips. Despite occasional crowding, especially in the pool area, the hotel's amenities help ensure that both parents and children have an enjoyable stay.
5 Star
Zenith Hotel Putrajaya presents itself as a luxury five-star establishment, featuring modern rooms with inspiring lake views from every angle. Many guests highlight the superb quality of the hotel, affirming its five-star status and lauding it for excellent service that meets high expectations. The description of the hotel includes phrases like luxury, prestigious and perfect five-star, indicative of the upscale ambiance and amenities provided.
However, there are contrasting opinions regarding its true rating. Some visitors feel the hotel does not match up to the standards of other established five-star hotels, citing long wait times and lack of customary welcoming gestures such as drinks or compensation. Despite these issues, several guests still classify their stays as fabulous and express a willingness to return, underscoring the hotel's potential to provide an exceptional experience.
Overall, Zenith Hotel Putrajaya appears to deliver a commendable five-star experience to many, albeit with some room for improvement in service efficiency and guest satisfaction measures.
Business
Zenith Hotel Putrajaya presents itself as an excellent choice for business travelers with numerous features designed to facilitate comfortable and efficient business stays. The hotel boasts a good business center and comfortable conference rooms, making it suitable for business meetings and conferences. Its business-friendly atmosphere is further enhanced by its proximity to government buildings and a nearby business district, ensuring that corporate guests can easily access important locations.
The rooms are well-suited for business travelers with the option for room changes available to better suit their needs. The hotel's quiet location allows for relaxation between business meetings, ensuring minimal distractions. Many guests have highlighted the beautiful sight from the rooms and the hotel's close distance to the city, which adds to the convenience.
Although room service was noted as an area needing improvement, the overall experience for business travelers remains highly recommendable. The hotel's commitment to business-focused amenities and its excellent location make it a strong contender for those planning a business trip to Putrajaya.
Accessible
Zenith Hotel Putrajaya offers a range of features aimed at accommodating guests with disabilities. The hotel provides essential amenities, including wheelchair access and has been noted for its overall ease of access. Guests can easily reach jogging and cycling tracks from the hotel, which is also conveniently accessible via major roads. Inside, rooms are designed to be accessible, ensuring a comfortable stay for all. However, some guests have noted occasional issues with parking ticket verification that may affect accessibility. Overall, the hotel provides good entry and exit accessibility and is wheelchair friendly, making it a viable option for travelers with disabilities.
Outdoor Pool
Zenith Hotel Putrajaya offers a rooftop outdoor pool that many guests found appealing. It's described as beautiful, well-maintained and clean with a view that adds to its charm. The pool area is tastefully decorated and allows for easy access. However, a few guests noted that the maintenance could be improved, mentioning times when the pool was not up to hygienic standards or the outdoor pool was closed. While the pool is not very spacious, its rooftop location and decorative features like a neon bridge provide a pleasant experience for hotel guests.
Honeymoon
Zenith Hotel Putrajaya is frequently praised by guests for being an excellent choice for honeymooners. The hotel offers a specially tailored honeymoon package that includes thoughtful touches like romantic room decorations and an anniversary cake. With its stunning views of the bridge and lake, the setting is ideal for a romantic stay. Guests consistently recommend this hotel as a great destination for couples looking to celebrate their honeymoon or anniversary in a scenic and romantic environment.
Luxury
Zenith Hotel Putrajaya consistently garners high praise for its luxurious ambiance and experience. The property is described as a five-star hotel, offering guests a perfect luxury stay. Visitors highlight the great ambiance and romantic views, contributing to a quiet, luxurious feel. The hotel's design is noted to be well thought out, featuring a luxury pool view and lovely luxury touches that enhance the overall stay.
Guest reviews frequently mention the excellent staff, further enhancing the five-star, high-end property atmosphere. The environment is described as luxurious, providing a serene, opulent retreat for travelers. Ample free parking adds to the convenience, although some guests noted only one counter open for check-in.
Primarily catering to business travelers, the hotel still manages to deliver a luxury experience for all. Cleanliness and attention to detail underline the establishment's commitment to offering a first-class, luxurious stay, making it a top choice for those seeking a high-end hotel experience.
Romantic
Zenith Hotel Putrajaya provides an enchanting and romantic experience for couples seeking a perfect getaway. With its beautiful setting and a series of lovely, exceptional views, the hotel is particularly praised for its stunning scenery, especially the sunset. The rooms offer spectacular views, many overlooking a serene lake, contributing to an atmosphere of tranquility and romance.
Guests can enjoy peaceful mornings accentuated by the sound of birds singing, adding to the idyllic and serene environment. The hotel’s hilltop location offers additional charm with the sky bar and room service described as romantic highlights. Ideal for anniversaries, honeymoons or romantic escapes, the hotel’s thoughtful touches like decorated rooms also elevate the romantic experience.
The overall ambiance is quiet and serene, making it an excellent choice for couples looking for a quiet retreat. Though there are mentions of poor atmosphere, the general consensus is that the Zenith Hotel Putrajaya is indeed a perfect escape for couples desiring a romantic stay.
FAQ
Yes, Zenith Hotel Putrajaya has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Zenith Hotel Putrajaya.
No, Zenith Hotel Putrajaya doesn't allow dogs.
Yes, parking facilities are available at Zenith Hotel Putrajaya.
