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Summary of reviewsThe Kensington Hotel Pyeongchang is highly appreciated for its serene location, nestled in a tranquil valley near notable attractions like Odaesan National Park and premier ski resorts. This makes it a prime choice for outdoor enthusiasts and families seeking a peaceful retreat with convenient access to hiking trails and cultural landmarks. The breakfast offerings at the hotel receive favorable reviews for their diverse and delicious selections, including both Korean and Western options, although some note the cost is higher than other hotels. Dinner experiences at the hotel are commendable for their quality and taste, with guests particularly praising the lamb chops and overall value despite premium pricing.
Rooms at Kensington Hotel Pyeongchang are spacious and comfortable, featuring pleasant balconies that provide a restful environment thanks to blackout shades. Although some signs of aging are noted, such as worn-out floors and outdated decor, the rooms are clean, well-maintained, and suitable for families. The positive ambiance is further enhanced by the kindness and efficiency of the staff, who are consistently praised for their welcoming nature across various hotel areas.
The swimming pool stands out as a family-friendly feature, offering distinct areas for different preferences and ensuring safety for young children with life jackets. While the pool might appear slightly outdated, it remains enjoyable, complemented by friendly staff interactions. The hotel's focus on family amenities is evident in the highly praised kids' cafe and the plethora of facilities aimed at younger guests, making it an ideal destination for families. Overall, the hotel provides a clean and inviting environment that is well-suited for creating lasting family memories in a scenic and accommodating setting. Show more
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Family Friendly Hotel
Features a kids' cafe and a swimming pool, making it an excellent choice for families with children. The hotel is known for its beautiful garden, providing a serene environment.
Romantic Hotel
This hotel offers quality accommodations and services. Its location in Pyeongchang provides a peaceful setting for couples.
Hotel with Parking
This hotel provides parking facilities for guests. It also has an outdoor pool, a fitness center, and mountain views.
Hotel with Gym
This hotel provides a fitness center for guests.
5-Star Hotel
With its elegant design and serene atmosphere, this hotel provides a luxurious retreat in Pyeongchang. It features well-appointed rooms and excellent dining options, ensuring a comfortable and enjoyable stay.
Luxury Hotel
Hotel for Honeymoon
Hotel with Swimming Pool
Heated Pool Indoor Pool Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Outdoor Pool
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Junior SuiteThis suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as mountain views.
Royal SuiteThe suite features air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom boasting a bath. The unit has 2 beds.
Deluxe Double Room Mountain view with BathThe double room provides air conditioning, soundproof walls, a terrace with mountain views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Deluxe Family Room Mountain view with Bath The triple room features air conditioning, soundproof walls, a terrace with mountain views as well as a private bathroom boasting a bath. The unit has 2 beds.
Deluxe Ondol Room(Korean-Style) Mountain view with BathThe triple room features air conditioning, soundproof walls, a terrace with mountain views as well as a private bathroom boasting a bath. The unit has 3 futons.
Kids Suite with Car BedThis suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Boasting a terrace, this suite also features air conditioning, soundproof walls and a flat-screen TV with satellite channels. The unit has 1 bed.
Kids Suite with Car Bed and Pool/Sauna Access for 2 Adults+1 Child (aged 13 and under)Boasting 1 bedroom, this suite has 1 bathroom with a bath, a seating area and terrace where you can relax. Featuring a balcony, this suite also offers air conditioning, soundproof walls and a flat-screen TV with satellite channels. The unit offers 2 beds.
Premier Family Twin RoomThe double room provides air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom featuring a bath. The unit offers 2 beds.
Premier Double RoomThe double room provides air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Premier Ondol Room(Korean-Style)This air-conditioned family room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit has 3 futons.
Premier Double Room with Breakfast for 2 The double room offers air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom boasting a bath. The unit has 1 bed.
Premier Double Room with Breakfast for 2 paxThe double room provides air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Premier Family Twin Room with Breakfast for 2 paxThe twin room provides air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom featuring a bath. The unit offers 2 beds.
Premier Korean-Style Room with Breakfast for 2 paxThis air-conditioned family room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit has 3 futons.
Korean-Style Kids Tent RoomProviding free toiletries and bathrobes, this family room includes a private bathroom with a bath, a shower and a hairdryer. This family room features air conditioning, soundproof walls, a flat-screen TV with satellite channels and a terrace. The unit offers 3 futons.
Korean-Style Kids Tent Room with Breakfast for 3 paxOffering free toiletries and bathrobes, this family room includes a private bathroom with a bath, a shower and a hairdryer. Boasting a terrace, this family room also offers air conditioning, soundproof walls and a flat-screen TV with satellite channels. The unit has 3 futons.
My Car Deluxe Kids Room with Kids World AccessFeaturing free toiletries and bathrobes, this family room includes a private bathroom with a bath, a shower and a hairdryer. This family room has air conditioning, soundproof walls, a flat-screen TV with satellite channels and a terrace. The unit has 2 beds.
Connecting Family Room The family room provides air conditioning, soundproof walls, a terrace with mountain views as well as a private bathroom featuring a bath. The unit offers 6 futons.
Connecting Family Room (Double)The unit offers 2 beds.
Connecting Family Room (Family Twin)The unit has 3 beds.
Two-Bedroom SuiteThe unit offers 4 beds.
Guest Reviews
8.0
Very Good
Location
Nestled in a tranquil valley, the Kensington Hotel Pyeongchang boasts a serene and quiet location that travelers highly appreciate. Its proximity to Odaesan National Park and the availability of expansive grounds make it an excellent choice for families and those looking to immerse themselves in nature. The hotel's location is ideal for outdoor enthusiasts, offering convenient access to premier ski destinations like Yongpyeong and Alpensia ski resorts. Guests also find it well-positioned for cultural exploration, being just a short distance from the historic Woljeongsa Temple and the intriguing Indigenous Plant Garden. The area around the hotel is rich with natural beauty, making it a peaceful retreat away from the hustle and bustle. Additionally, the straightforward accessibility of the location adds to its appeal for visitors who enjoy hiking trails, such as the Seonjeongneung Trail. Overall, Kensington Hotel Pyeongchang's location is praised for offering both peaceful seclusion and proximity to notable attractions and activities.
Breakfast
At Kensington Hotel Pyeongchang, the breakfast experience receives generally favorable remarks from guests. Featuring both Korean and Western options, the breakfast is praised for its diverse and delicious offerings, such as soft French toast and flavorful pho. The buffet is noted for its well-arranged selection that appeals to many, offering staples like eggs, ham, bacon, salads, and espresso coffee. Despite some comments about the cost being higher than other hotels, the quality of the breakfast is often described as excellent and worth trying. While there are mentions of a simple spread and limited variety, the overall impression is one of satisfaction, with many guests finding the breakfast enjoyable and nicely prepared.
Dinner
The dinner experience at Kensington Hotel Pyeongchang is generally well-regarded for its quality and taste. Guests highlight that the food is very delicious, with particular praise for the lamb chops. Many describe the dinner as a satisfying feast, focusing on necessary dishes without excess. Despite the premium pricing of 79,000 won per adult, diners feel they receive good value for the money due to the excellent taste. The cuisine's quality meets expectations for a 5-star setting, making the weekend dinner truly stand out as an excellent dining experience.
Rooms
Kensington Hotel Pyeongchang offers comfortable and spacious rooms, ideal for a relaxing stay. Guests appreciate the good size of the rooms and the pleasant balconies equipped with blackout shades, ensuring a restful environment. Although the hotel shows signs of aging with worn-out floors, peeling wallpaper, and somewhat outdated decor, the rooms are clean and well-maintained, which contributes to a tidy atmosphere. Families find connecting rooms particularly suitable for their needs. The hotel's ambiance and design are often praised, adding a pleasant vibe to the stay. A thick layer of dust and occasional water leaks in the shower have been noted, but these issues are minor in the overall context of comfort. Reception staff are highlighted for their exceptional kindness, enhancing the guest experience.
Cleanliness
Kensington Hotel Pyeongchang garners mostly positive remarks concerning its cleanliness, reflecting a well-organized environment that guests find convenient and inviting. The lobby and interior spaces are frequently noted for their neatness, contributing to an overall clean and pleasant atmosphere that is especially appealing for families traveling with children. Rooms and bedding consistently meet high standards, maintaining a tidy and hygienic condition that enhances guest comfort.
However, there are occasional lapses mentioned, such as isolated issues with bathroom cleanliness and insufficient attention to certain amenities. Some guests have also found the hotel's elevator situation to be a minor inconvenience in terms of transportation. Despite these points of improvement, the general consensus remains favorable regarding the hotel's dedication to offering a clean and welcoming stay.
Staff
At the Kensington Hotel Pyeongchang, guests consistently praise the staff for their friendliness and efficient service. Visitors frequently highlight the warm and welcoming nature of the team, from the front desk to the kids' cafe, where staff engage positively with guests. Many reviews mention the staff's kindness and their thorough explanations of services provided, contributing to a pleasant atmosphere throughout the hotel. While there was a singular note of dissatisfaction with one female front manager, the overall impression remains that the staff are dedicated to providing a positive experience for their guests.
Pool
The Kensington Hotel Pyeongchang boasts a well-maintained swimming pool that offers enjoyable experiences for families. With life jackets available for babies, parents can feel at ease while their little ones play safely. The pool is designed with two distinct areas—one shallow and one slightly deeper—making it versatile for different swimming preferences. The water temperature is perfectly set for family activities, ensuring a comfortable experience while playing with babies. Although the pool might feel outdated to some, it remains in good condition, complemented by friendly staff interactions. The hotel also features an indoor/outdoor swimming pool layout, adding to its appeal. For the youngest guests, the dedicated kiddie pool and adjoining kids' cafe provide additional fun and excitement, despite the facilities being relatively small. Overall, these amenities make the pool area a pleasant part of the hotel stay, especially for families with children.
Family
Kensington Hotel Pyeongchang appears to be an ideal destination for families traveling with children. Guests highlight the abundance of facilities designed with kids in mind, ensuring there's plenty to enjoy without stepping outside the hotel. The hotel is noted for its cleanliness and the friendly demeanor of the staff, making it a comfortable and welcoming environment for families. The kids' cafe receives particular praise, enhancing the overall suitability of the hotel for families. Surrounded by delightful walking areas and friendly animals, the hotel offers great opportunities for creating lasting family memories. It's a great spot for a family staycation, offering numerous features that cater specifically to younger guests.
Yes, Kensington Hotel Pyeongchang has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
No, a spa isn't available at Kensington Hotel Pyeongchang.
No, Kensington Hotel Pyeongchang doesn't allow dogs.
Yes, parking facilities are available at Kensington Hotel Pyeongchang.