This 4-star hotel features a spa with a large heated pool, two restaurants (La Storia offering Italian cuisine and La Galerie offering traditional brasserie-style cuisine), and two bars. The hotel is located in a transformed 18th-century general hospital, offering contemporary and classical elegance.
Summary of reviews related to the '4 Star' category
Mercure Valenciennes Centre, a hotel rated four stars, has generated a mix of impressions from its guests. While some travelers found the hotel to be excellent and affordable, particularly highlighting the value-for-money aspect, there were recurring concerns regarding its adherence to the expected four-star standard. The reception staff's demeanor towards housekeeping staff during guest requests was noted as less than pleasant by some, contributing to a perception of very poor service for the price point. Despite these issues, certain guests have appreciated the deals available through booking platforms, which include breakfast, making it a choice that offers good value when discounts are considered.