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Summary of reviewsThe Hilton Garden Inn Long Island City is highly regarded by guests for its prime location, offering seamless access to New York City's attractions. Nestled in a vibrant and safe area, the hotel is conveniently close to multiple subway stations, allowing for quick travel to destinations like Manhattan and Central Park. This ease of access, combined with nearby local amenities such as grocery stores and dining options, makes it an excellent choice for both leisure and business travelers.
Guests consistently praise the hotel's staff for their exceptional friendliness and professionalism. Employees are known for their attentiveness and willingness to help, contributing to a welcoming atmosphere that greatly enhances the overall guest experience.
Cleanliness stands out as a key feature of the Hilton Garden Inn Long Island City. Visitors frequently highlight the spotless and well-maintained rooms and bathrooms, which are equipped with modern amenities. The comfort of the rooms, soundproofing, and quality bedding, are particularly appreciated, ensuring a restful stay amid the bustling city.
While the breakfast offerings receive mixed reviews, with some guests feeling that the cost is too high, others enjoy the quality and variety of the breakfast buffet. The exceptional service provided by the dining staff is frequently noted, contributing to a positive dining atmosphere.
For those seeking exercise during their stay, the hotel offers well-equipped gym facilities that guests praise for their range and adequacy. This complements the hotel's other business-friendly amenities, such as a business center, which is convenient for professionals.
Families also find the hotel accommodating, with rooms that, while sometimes small, provide sufficient space and amenities for a comfortable stay. The family-friendly atmosphere adds to the hotel's appeal for those traveling with children.
Overall, the Hilton Garden Inn Long Island City provides a comfortable and reliable base for exploring NYC, offering a blend of convenience, cleanliness, and quality service, making it a top choice for many travelers visiting the city. Show more
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Categories
Hotel for Honeymoon
Provides comfortable accommodations with easy access to Manhattan attractions. Offers a restaurant and fitness center. Its proximity to the subway makes it convenient for exploring the city together.
Family Friendly Hotel
This hotel is a recommended option for families. It offers comfortable accommodations and amenities suitable for both adults and children.
Dog Friendly Hotel
This hotel allows both dogs and cats up to 25 lbs, with a limit of two pets. Additional fees apply for stays of varying lengths. It is located in Long Island City.
Hotel near Nightlife Spots
This hotel offers a bar and lounge area, providing a convenient spot for guests to unwind and socialize after a day of exploring the city. Its location in Long Island City provides easy access to nearby nightlife options.
Business Hotel
This hotel offers standard business amenities and services. Its Long Island City location provides convenient access to Manhattan.
Accessible Hotel
This hotel offers a 1 King Accessible Room with Bathtub and a King Room - Hearing Access.
Hotel with Gym
Equipped with a fitness center that includes cardio machines and free weights. This offers guests a variety of options for maintaining their fitness routine.
3-Star Hotel
This hotel provides modern amenities and comfortable accommodations. Its location in Long Island City offers easy access to Manhattan, making it a great choice for both business and leisure travelers.
Hotel Taking Steps Towards Sustainability
Room Types
King Room - Hearing AccessThis king room features a microwave and air conditioning
Queen Room with Sofa BedThis quadruple room is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker, a sofa and heating. The unit has 2 beds.
King RoomThis room features a work desk, a microwave, a refrigerator, coffee and tea facilities, and a 46-inch flat-screen cable TV.
Queen Room with Two Queen BedsThis quadruple room is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker and heating. The unit has 2 beds.
Double Room with Two Double BedsThe quadruple room provides air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
Double Room with Two Double Beds - Hearing AccessThe quadruple room offers air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit offers 2 beds.
Queen Suite with Bathtub - Mobility Access/Non-SmokingThe suite offers air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels.
Queen Room with Two Queen Beds - Hearing AccessThis quadruple room is air-conditioned and features a flat-screen TV with cable channels, a tea and coffee maker and heating. The unit offers 2 beds.
Guest Reviews
8.3
Very Good
Location
The Hilton Garden Inn Long Island City earns high marks from guests for its prime location, making it an excellent choice for travelers eager to explore New York City. The hotel is situated in a vibrant area with easy access to multiple subway stations, including Queens Plaza and Queensboro Plaza, which provide swift connections to Manhattan, Times Square, and other key destinations within minutes. Guests appreciate the convenient access to public transportation, ensuring seamless travel across NYC. The proximity to several subway lines and bus stops means the journey to Midtown takes roughly ten minutes, while Central Park is just three subway stations away.
Beyond transportation, the hotel’s surroundings offer easy access to local amenities such as grocery stores, markets, and dining options, enhancing the overall guest experience. The area is considered safe for evening walks, contributing to a pleasant stay. The well-maintained, clean rooms, combined with friendly, service-oriented staff, further add to the appeal of this accommodation. Whether in NYC for leisure or business, the Hilton Garden Inn Long Island City provides a comfortable and practical base with all essential conveniences close at hand.
Breakfast
Hilton Garden Inn Long Island City offers a breakfast experience that garners mixed reviews from guests, with many praising the quality while others comment on the cost. Despite the fact that breakfast is not complimentary and incurs an additional charge, visitors frequently describe the offerings as delicious and of good quality. The breakfast buffet is highlighted for its variety and made-to-order eggs, providing a high-end experience. Guests often appreciate the tasty dishes and commend the attentive service provided by the wait staff and the restaurant manager. However, the cost of breakfast is often cited as too high, leading some to conclude it does not provide good value for money. The service from the staff is generally well-regarded, contributing to a positive dining atmosphere. Although breakfast is considered reasonable by some, others suggest it could be more varied and less expensive, noting that the room rates could feasibly include breakfast. Overall, the breakfast at Hilton Garden Inn Long Island City is described as a delectable experience with exceptional service, offering a quality start to the day for those who do not mind the additional cost.
Rooms
The Hilton Garden Inn Long Island City receives praise for its consistently clean and comfortable rooms. Guests appreciate the well-appointed amenities, including comfortable beds, handy appliances like a fridge and microwave, and a minibar. While many rooms are described as spacious, especially by New York standards, the size can feel cramped for families or larger groups. Despite this, the rooms often provide ample space for individual travelers or couples, allowing for easy movement and luggage storage.
The soundproofing is particularly lauded, creating a quiet oasis that blocks out city noise, and the bathrooms are noted for good water pressure and hot showers. Many guests enjoy the modern touches and mention that rooms are generally in good condition, with some recently renovated to enhance the stay even further. Additionally, the convenience of a comfortable seating area is a highlight for several visitors. Overall, the hotel appears to provide a pleasant, quiet, and well-equipped environment for travelers seeking a clean and comfortable stay in New York City.
Beds
At the Hilton Garden Inn Long Island City, the beds are consistently praised for their comfort, offering many guests a delightful sleeping experience. Numerous reviews highlight the hotel’s quality bedding, describing it as comfortable and contributing to a great night's rest. While pillows receive varied feedback—with some guests noting their fluffiness—many find them to complement the overall comfort of the beds well. The beds are generally considered comfortable, though there are occasional remarks regarding their firmness and size, with some guests preferring firmer or wider options. The Queen bed and sofa bed arrangement provides versatility for travelers, and despite some concerns about lumpy mattresses and mattress alignment, the overall sentiment is positive. The bedding quality is often lauded, enhancing the restful ambiance of the rooms. With a quiet atmosphere contributing further to the sleeping experience, guests at this hotel frequently report having a pleasant and restful stay.
Cleanliness
Hilton Garden Inn Long Island City garners high praise for its exceptional cleanliness and modern amenities, offering travelers both comfort and convenience. Guests frequently highlight the spotless condition of both rooms and bathrooms, describing them as excellently maintained and newly renovated. From sparkling clean bathrooms to well-appointed rooms, the hotel's attention to cleanliness tends to exceed expectations. Many reviews also note the spaciousness of the rooms, especially in comparison to typical Manhattan accommodations. The hotel's location is advantageous, providing easy access to city activities and making it a convenient base for various excursions. The staff is frequently commended for their friendliness and professionalism, contributing to a welcoming and accommodating environment. Overall, visitors express satisfaction with their stay, finding the hotel to be a quiet, clean, and comfortable choice that offers an excellent balance of quality service and practicality.
Staff
The staff at the Hilton Garden Inn Long Island City has made a remarkable impression on its guests with their exceptional friendliness and professionalism. With a reputation for being responsive, attentive, and always willing to help, the team consistently goes the extra mile to ensure a pleasant stay. Standout employees like Shavon, known for treating guests with an individualized touch, and Mario, recognized for his attentiveness, have been warmly highlighted. The front desk staff, bartenders, and housekeepers have all been noted for their outstanding service and efficiency, making guests feel valued and supported. Whether helping navigate the subway system or addressing specific needs, the hotel staff's dedication to customer satisfaction shines through. The friendly and accommodating atmosphere created by the team significantly enhances the overall guest experience at this conveniently located hotel.
Wi-Fi
The Hilton Garden Inn Long Island City offers a generally reliable Wi-Fi experience, although opinions vary. Many guests found the Wi-Fi to be good or solid, with some noting it was stable enough for their needs. However, a few experienced difficulties, such as weak signals or issues with network recognition. Despite these varied Wi-Fi experiences, the hotel's convenient location stands out, with easy access to public transportation. The subway, reachable in just a few minutes, provides a direct connection to Manhattan, adding to the overall appeal for guests looking to explore the city.
Gym
The Hilton Garden Inn Long Island City offers impressive gym facilities that guests consistently praise. Described as nice and more than sufficient, the fitness center provides a good range of equipment, including treadmills that have received positive remarks. The gym's size is considered adequate, making it a comfortable space for a workout. The availability of live exercise options and onsite washing facilities adds to the convenience and appeal of the hotel's gym. Overall, guests find the gym facilities to be a notable feature of their stay, confirming its good standard and varied offerings.
Family
Hilton Garden Inn Long Island City offers a pleasant experience for families visiting New York City, providing a comfortable and functional space for family stays. While some rooms are described as small, they generally meet the needs of families, particularly by city standards, with sufficient space and amenities for a comfortable stay. Families have appreciated the quality of the family rooms and the positive treatment received during their visit. The rooms have been noted to accommodate children well, with sofa beds suitable for younger guests. The quiet area and attentive service further enhance the family's overall experience, contributing to a memorable family vacation.
3 Star
The Hilton Garden Inn Long Island City offers a generally satisfying experience for travelers looking for a place to rest in the bustling environment of New York City. Known for its cleanliness and comfort, the hotel stands out for its quiet ambiance, which many guests appreciate after a long day exploring the city.
While some visitors find the rooms to be on the smaller side, which might be expected given the city's real estate landscape, they still consider the facilities to be fitting for a stay in New York. The level of service aligns with Hilton's standards, providing a good value for a three-star establishment in this location.
Guests may find the breakfast offering less impressive relative to its cost, but overall, the hotel effectively meets most traveler needs without any significant issues. Positioned in an okay area, the Hilton Garden Inn is a reliable choice for those seeking a comfortable and clean stay while navigating the busy city streets.
Business
Hilton Garden Inn Long Island City stands out as a solid choice for business travelers seeking a convenient and reasonably priced stay in New York City. The hotel's amenities cater well to professional needs, offering a business center equipped with essential tools like a computer, printer, and telephone, which proves handy when dealing with unexpected challenges such as a drained laptop battery. The efficient check-in process and good customer service contribute to a smooth experience. Travelers appreciate the convenient luggage storage service, making logistics simpler during business trips. Mornings start positively with a good choice of breakfast options, accompanied by friendly staff who enhance the overall stay. For business professionals looking for a perfectly adequate place for an overnight visit, this 3-star establishment proves to be an excellent fit.
No, Hilton Garden Inn Long Island City doesn't have any pool.
No, a spa isn't available at Hilton Garden Inn Long Island City.
Yes, Hilton Garden Inn Long Island City welcomes dogs.
No, parking facilities aren't available at Hilton Garden Inn Long Island City.
Yes, Hilton Garden Inn Long Island City has a gym.