Queretaro20.59168000,
-100.39036300,
Independencia 28, Centro, Queretaro, Qro(Show on Map)
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1 room2 guests1 room, 2 guests
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Summary of reviewsCasa Santiago Hotel Boutique, located in the heart of Querétaro's historic center, offers a compelling blend of strategic location and welcoming atmosphere. Guests appreciate its proximity to a myriad of attractions, parks, and restaurants, enhancing the ease of exploring the vibrant city. The beautifully renovated building adds charm and complements the stylish design with luxurious, clean, and comfortable rooms. The rooftop restaurant enhances guests' experience with both stunning views and quality dining options.
The rooms are largely appreciated for their aesthetic design, cozy ambiance, and modern amenities, including efficient air conditioning. However, some guests have expressed concerns regarding the small size of the rooms, privacy issues related to internal windows, and limited natural light, which may detract from the overall comfort for certain travelers. Nonetheless, the positive aspects of design, cleanliness, and staff interaction are widely acknowledged.
Casa Santiago Hotel Boutique maintains a reputation for excellent cleanliness, with high-quality linens and well-kept rooms contributing to guests' comfort and relaxation. The attentive staff, consistently praised for their friendly and accommodating service, play a key role in creating a pleasant environment. Vanessa, a standout hostess, is especially noted for her exceptional hospitality. Despite occasional feedback about limited staffing in the restaurant and reception areas, the staff's warmth and professionalism remain a highlight, significantly enhancing the guest experience.
Overall, Casa Santiago Hotel Boutique is recognized for its excellent location, charming atmosphere, and outstanding staff, collectively contributing to a memorable stay for visitors to Querétaro. Show more
Read review summaries for all categories
Categories
Luxury Hotel
A boutique hotel in the historic center, it offers personalized service and uniquely decorated rooms. The intimate setting and attention to detail create a memorable and luxurious experience.
Hotel for Honeymoon
This boutique hotel provides a charming and intimate setting.
Its design and service are geared towards creating a special experience.
The hotel offers a private and romantic space for couples.
Hotel with Spa
This boutique hotel offers a spa with massages and is centrally located. It features comfortable rooms and excellent service, providing a relaxing and convenient stay.
Romantic Hotel
This boutique hotel provides a cozy and intimate setting. Its central location and personalized service enhance its appeal for a romantic getaway.
Small Hotel
This boutique hotel offers a unique experience with its stylish rooms. The hotel's central location and personalized service add to its charm and appeal.
5-Star Hotel
This luxury boutique hotel is located in the city center and offers well-appointed, air-conditioned rooms with amenities like free WiFi, private bathrooms, room service, and a concierge.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Free Wi-Fi
Room Types
Standard Queen RoomThis air-conditioned double room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 1 bed.
Deluxe Double RoomThis air-conditioned double room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 1 bed.
Deluxe SuiteThe suite provides a safe deposit box, a sofa, as well as a private bathroom boasting a shower and a hairdryer. The air-conditioned suite offers a flat-screen TV with streaming services, a tea and coffee maker, a seating area and a wardrobe. The unit has 1 bed.
Deluxe Twin RoomThis air-conditioned twin room is comprised of a flat-screen TV with streaming services and a private bathroom. The unit has 2 beds.
Guest Reviews
Location
Nestled in the heart of Querétaro's historic center, Casa Santiago Hotel Boutique boasts an enviable location that is close to everything visitors might need. Guests consistently praise the hotel's proximity to a myriad of attractions, parks, and restaurants, making it an ideal base for exploring the vibrant city. The hotel offers easy access to all the principal sights, with many highlights just a short walk away from the main plaza.
The beautifully renovated building adds to the charm of the experience, with stylish design and luxurious, clean, and comfortable rooms. The hotel combines its fantastic location with commendable facilities and attentive service. Guests also enjoy the rooftop restaurant, which complements the stunning setting. Overall, Casa Santiago Hotel Boutique stands out not only for its strategic location but also for its welcoming atmosphere and excellent staff, creating a memorable stay for those visiting Querétaro.
Rooms
Casa Santiago Hotel Boutique offers a mixed experience when it comes to its rooms. On the positive side, guests have highlighted the comfort of the beds and the cozy bathrooms, along with the modern and aesthetically pleasing room design. The facilities are well-maintained, with all the modern amenities working efficiently, including the quiet air conditioning. Guests appreciated the clean rooms and noted the excellent attention from the friendly and accommodating staff.
The hotel is beautifully decorated and enjoys a prime location, making it a convenient choice for travelers. Some rooms are described as lovely, offering a decent size, ample amenities, and extra comforts.
However, there are consistent concerns about the size of the rooms, with several guests mentioning that they are exceedingly small, which impacts the overall comfort. Privacy issues and limited natural light due to internal windows facing a covered courtyard are also noted. While the positive aspects of design and staff interaction are mentioned, these space limitations may detract from the guest experience for some travelers.
Cleanliness
Casa Santiago Hotel Boutique receives consistent praise for its presentation and cleanliness, with many guests highlighting the hotel's beautiful and well-maintained atmosphere. The attentive staff contribute significantly to the pleasant experience, ensuring that the rooms are consistently clean and inviting. Guests frequently comment on the hotel's comfortable beds and high-quality linens, which add to the overall sense of comfort and relaxation. The hotel's location, close to a variety of restaurants, cafes, and bars, is also appreciated by visitors. However, some guests have noted areas for improvement, such as bathroom cleaning, stained walls, and ill-fitting carpets. Despite these occasional issues, the general sense is that Casa Santiago Hotel Boutique provides a clean and welcoming environment that enhances guests' enjoyment of their stay.
Staff
At Casa Santiago Hotel Boutique, guests consistently praise the exceptional quality of the staff. The team, described as friendly, attentive, and accommodating, ensures that guests feel welcome from the moment they arrive. Visitors note the human warmth of the staff, contributing to a pleasant and memorable stay. Vanessa, a standout hostess, garners special recognition for her hospitality. The hotel's team is characterized as young, professional, and particularly helpful, consistently exceeding guest expectations. With their spectacular and attentive service, the staff is regarded as a cornerstone of the hotel's charm and appeal. Although there is feedback regarding limited staffing in the restaurant and reception areas, the attention and kindness provided remain a highlight for many visitors.
No, Casa Santiago Hotel Boutique doesn't have any pool.
Yes, a spa is available at Casa Santiago Hotel Boutique.
Yes, Casa Santiago Hotel Boutique welcomes dogs.
No, parking facilities aren't available at Casa Santiago Hotel Boutique.
No, Casa Santiago Hotel Boutique doesn't have a gym.