Queretaro20.61655000,
-100.40976300,
Boulevard Bernardo Quintana 4100-1 Col.(Show on Map)
8.1
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsHampton by Hilton Queretaro Tecnologico receives high praise for its central, accessible and convenient location, which is ideal for both business and leisure travelers. Guests value its close proximity to important sites like the Queretaro 2000 Olympic Pool, local squares, banks and transit routes. The calmness of the surrounding area, despite being central, further adds to the convenience. Additionally, the cleanliness, spaciousness and comfort of the hotel facilities enhance guests' overall experience, making it a good value for money, especially with the notable service and friendly staff.
The breakfast offerings at the hotel receive generally positive feedback. Many guests find the breakfast tasty, plentiful and above average compared to similar hotels. The variety and completeness of the breakfast menu, coupled with the ability to make waffles, receive specific commendations. Nevertheless, there are areas identified for improvement, such as a need for more variety, better flavor for certain items and ensuring essentials like plates and coffee are consistently available.
The rooms are widely praised for their spaciousness, cleanliness and comfort with special mentions of well-designed interiors and comfortable beds. This makes it a favorable choice for families and those seeking a relaxing stay. However, some reviews note outdated facilities and occasional maintenance issues, such as water leakage, low water pressure and problematic air conditioning.
The overall cleanliness of the hotel is a strong positive aspect. Guests frequently mention the spotless condition of rooms, common areas and the use of clean, white linens contributing to a sense of hygiene. While a few reviews note issues like stained linens, dirty carpets and occasional bad smells, the feedback generally affirms the hotel's commitment to maintaining a clean and comfortable environment.
The staff at Hampton by Hilton Queretaro Tecnologico are highly praised for their attentiveness and friendliness. Many guests highlight the exceptional service, warmth and professionalism of the staff, which significantly enhances the guest experience. Despite occasional reports of less positive interactions or gaps in knowledge among certain team members, the predominant sentiment is that the staff is a standout feature of the hotel.
One area of significant dissatisfaction is the pool, which has been reported as out of service for an extended period. Guests express disappointment over the prolonged closure due to maintenance issues and mention its inadequate condition and lack of cleanliness, which detracts from the overall appeal.
Finally, the beds at Hampton by Hilton Queretaro Tecnologico receive positive reviews for their comfort and cleanliness with many guests highlighting the super comfortable pillows and overall comfort of the bedding. Despite a few mentions of discrepancies in bed sizes and occasional maintenance issues, the consensus is that the beds contribute positively to a comfortable stay. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Hampton by Hilton Queretaro Tecnologico is included in a list of business hotels taking steps towards sustainability.
Family Friendly Hotel
The Hampton offers comfortable and affordable accommodations for families. It includes amenities like free breakfast and a pool, making it a practical choice.
Business Hotel
Offers comfortable accommodations and essential business amenities such as free Wi-Fi, a business center, and meeting spaces, catering to the needs of business travelers.
Hotel with Gym
Features a 24-hour fitness center. The gym is described as well-equipped, providing the necessary machines for a good workout.
3-Star Hotel
This hotel provides a reliable stay with comfortable rooms and complimentary breakfast. Its location near Tecnologico offers convenience for travelers.
Hotel with Outdoor Pool
Provides a clean and inviting outdoor pool area for guests to enjoy. The hotel's reliable service and comfortable setting enhance the overall experience.
Hotel for Honeymoon
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Location of the pool:Outdoor pool
Is it a pool of special type?
average temperature
Pool maximum depth:1.20 m
When is the pool open?All year
Opening hours:08:00 - 20:00
Are there written rules guests should follow before entering the pool?Yes
Answers last updated by Hampton by Hilton Queretaro Tecnologico
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? Yes hotel test on arrival
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 72 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, other limit 3 persons
Is furniture in public areas arranged to allow more space for distancing? Yes
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Hilton CleanStay
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: GHP Protocolo
Is there a doctor available either on-site or on-call? No
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? outdoor pool
gym
coffee points
Has the hotel closed during the pandemic? Yes Reopening Date: 07/01/2020
Answers last updated by Hampton by Hilton Queretaro Tecnologico
Room with Two Queen Beds - Non-SmokingThis quadruple room offers a tea and coffee maker and a flat-screen TV. The unit offers 2 beds.
King Room with Shower - Non-SmokingThis double room offers a tea and coffee maker and a flat-screen TV. The unit has 1 bed.
King Studio Suite - Non-SmokingFeatures a seating area, a kitchenette with microwave and refrigerator.
King Room - Disability Access/Non-SmokingThis double room features a tea and coffee maker and a flat-screen TV. The unit has 1 bed.
Guest Reviews
8.1
Very Good
Location
Hampton by Hilton Queretaro Tecnologico boasts a central, accessible location that is consistently praised by its guests. Many reviewers highlighted the excellent, very good and fabulous position of the hotel, making it an ideal choice for both business and leisure trips. Its proximity to key places such as the Queretaro 2000 Olympic Pool, local squares and banks, as well as transit routes, ensures convenience for visitors. Guests appreciate the general calmness of the area, despite being close to various important spots. The ease of access to amenities coupled with the cleanliness, spaciousness and comfort of the facilities further enhances the overall experience. Additionally, the hotel provides good value for money with notable service and friendly staff adding to its appeal.
Breakfast
Hampton by Hilton Queretaro Tecnologico offers a breakfast experience that has garnered varied feedback from guests. Many appreciated the breakfast, finding it good, tasty and plentiful with some even describing it as delicious. Guests highlighted the completeness and variety in the breakfast menu, which, while not extraordinary, is generally above average compared to similar hotel chains. Many found the food hot and enjoyable with the ability to make waffles being a notable plus for some.
However, there are areas for improvement as mentioned by several reviewers. The breakfast could benefit from more variety and better flavor, especially for items like eggs and beans. Some guests expressed disappointment about the lack of vegetable or salad options and noted that at times, staples like plates, coffee and food ran out. There were also mentions of the breakfast being only basic and sometimes offered in disposable dishes, which could detract from the overall experience.
Despite some criticisms, the quality-price ratio of the breakfast is appreciated and staff attentiveness during breakfast has been commended. Overall, while the breakfast at Hampton by Hilton Queretaro Tecnologico is generally good and satisfactory to many guests, there is a consensus that a bit more variety and quality could elevate the experience further.
Rooms
The rooms at Hampton by Hilton Queretaro Tecnologico receive praise for their spaciousness and comfort, making it a suitable choice for families and travelers seeking relaxation. Guests commend the cleanliness and design, noting that the rooms are well-equipped and conducive to a restful stay. Beds are frequently highlighted for their comfort, contributing to an overall pleasant experience.
However, reviews also mention areas in need of improvement. Issues such as outdated facilities, damp smells and maintenance problems—like water leakage in the bathroom, low water pressure in showers and occasionally troublesome air conditioning—are noted. Despite these issues, the spacious and clean environment of the rooms, coupled with comfortable beds, leaves a generally positive impression on guests.
Beds
At Hampton by Hilton Queretaro Tecnologico, the beds receive frequent mention in guest reviews with the majority praising their comfort and cleanliness. Many guests found the beds not only comfortable but also highlighted the super comfortable pillows. Phrases like comfortable beds, the comfort of the beds and the beds are the best suggest a high level of satisfaction in this regard.
However, there’s a mention of the beds being small with some guests noting a discrepancy from the advertised queen size. While a few reviews called attention to the beds' maintenance and cleanliness issues, such as a damp room smell and dirty pillows, the consensus leans heavily towards positive experiences. The beds and bedding contribute to an overall comfortable stay at this hotel.
Cleanliness
The 'Hampton by Hilton Queretaro Tecnologico' is frequently praised for its high standards of cleanliness and comfortable facilities. Guests consistently note that the hotel, rooms and common areas are well-maintained and spotless. Reviewers also appreciate the clean, white linens, which add to the overall sense of hygiene. The hotel is described as calm and comfortable, boasting clean facilities and modern amenities.
Despite these positive remarks, some guests encountered issues. A few reviews mentioned stained linens, dirty carpets and occasional bad smells in rooms that detracted from the experience. Other concerns included low water pressure in showers and poor cleanliness in some common areas, such as dishwashers and areas under the sink.
However, the general feedback highlights the hotel's commitment to a clean and comfortable stay, making it a good choice for travelers prioritizing cleanliness.
Staff
Hampton by Hilton Queretaro Tecnologico boasts an attentive and friendly staff that significantly contributes to the overall guest experience. Many reviews highlight the exceptional service provided, particularly noting the warmth and kindness of the staff. Guests frequently mention how attentive and helpful the team is with special appreciation for their ability to accommodate special requests. The reception staff receives high praise for their attentiveness and professionalism.
While most of the feedback is positive, there are a few noted inconsistencies. Some guests experienced coldness or poor attitudes from certain team members, particularly in the kitchen and there were occasional gaps in knowledge about the breakfast schedule. Additionally, a few reviewers pointed out unprofessional behavior in managing specific situations, such as allowing parties to take place.
Despite these few instances, the predominant sentiment is that the staff at Hampton by Hilton Queretaro Tecnologico are a standout feature of the hotel, often described as the best part of the guest experience. Their friendliness and willingness to assist leave a lasting positive impression on visitors.
Pool
The pool at Hampton by Hilton Queretaro Tecnologico has been consistently reported as being out of service for an extended period with multiple guests noting its closure for over a year. The messaging indicates that the pool has been closed to the public due to maintenance issues and has not been operational. Several reviews also mention the pool's inadequate condition and lack of cleanliness, describing it as dirty and unkempt. The overall feedback highlights significant dissatisfaction regarding the pool's availability and upkeep with guests expressing disappointment over this amenity's current state.
Yes, Hampton by Hilton Queretaro Tecnologico has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Hampton by Hilton Queretaro Tecnologico.
No, Hampton by Hilton Queretaro Tecnologico doesn't allow dogs.
No, parking facilities aren't available at Hampton by Hilton Queretaro Tecnologico.
Yes, Hampton by Hilton Queretaro Tecnologico has a gym.