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Summary of reviewsHoliday Inn Queretaro Zona Diamante by IHG, is widely celebrated for its superb location, making it an ideal choice for both business travelers and families alike. Guests appreciate the hotel's strategic position, which offers breathtaking city views and conveniently avoids construction areas, enhancing overall accessibility. The modern aesthetics, cleanliness and inviting atmosphere of the facilities further elevate the guest experience.
The breakfast service at the hotel receives predominantly positive reviews for its delicious offerings, variety and exceptional quality. Guests enjoy the buffet's well-prepared dishes and the added perk of stunning views while dining. Despite some critiques regarding variety and pricing, the breakfast is generally considered a highlight by most visitors.
The rooms are consistently praised for their spaciousness, cleanliness and beautiful interiors. Comfort is a major plus with guests enjoying super comfortable beds and high-quality pillows. The addition of terraces in some rooms offers an extra luxury, allowing guests to fully enjoy the scenic views. There are minor issues noted, such as occasional smoke smells, but the overall impression is overwhelmingly positive.
Cleanliness stands out as one of the hotel's main strengths. The sanitation of both rooms and common areas is frequently highlighted with guests noting the well-maintained facilities and the immaculate state of their accommodations. The hotel's diligent and friendly staff contribute significantly to the cleanliness and overall pleasant ambiance.
The hotel's staff earns high marks for their exceptional service and friendly demeanor. Guests frequently commend the helpful and courteous nature of the team with specific praise for individuals like Ricardo at the front desk. Staff members are recognized for their efforts in enhancing guests' stay, particularly at the pool and restaurant.
The pool area is well-received for its clean and inviting atmosphere, suitable for both children and adults. While some guests have noted occasional issues with water temperature and maintenance, the pool generally provides a refreshing and relaxing experience, enhanced by excellent service from the staff.
Lastly, the comfort of the beds receives mixed reviews with many guests finding them exceptionally comfortable and conducive to a restful night's sleep, thanks to fine-textured linens. However, some guests have reported harder beds and pillows, indicating variability in guest experiences.
Overall, Holiday Inn Queretaro Zona Diamante offers a delightful stay characterized by its excellent location, clean and comfortable rooms, superb service and attractive amenities. Show more
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Categories
Hotel near Golf Courses
This hotel is strategically located on Anillo Vial Junipero Serra, providing a short drive and good access to the Club de Golf Juriquilla facilities. Its location makes it a practical base for golf enthusiasts.
Hotel Taking Steps Towards Sustainability
Recognized as a budget-friendly green option, this hotel allows guests to contribute to environmental preservation while offering competitive rates on accommodations.
Family Friendly Hotel
This hotel provides a comfortable stay with amenities suitable for families, including a pool and on-site dining. Its location in Zona Diamante offers convenient access to attractions.
Hotel with Swimming Pool
The pool area draws praise for its clean, refreshing water and suitability for both kids and adults. Its inviting atmosphere and strategic placement within the hotel complex add to its appeal. Reviewers frequently comment on the overall attractiveness and comfort of the pool area with standout mentions of excellent service around the pool.
Heated Pool Panoramic View Pool Pool Swim Up Bar Outdoor Pool
Business Hotel
This Holiday Inn offers meeting rooms suitable for business meetings, trade fairs, congresses, and conventions. It provides amenities, equipment, and convenience for business travelers.
Hotel with Gym
This Holiday Inn offers a fitness center. It provides a convenient option for guests looking to exercise during their stay.
4-Star Hotel
This hotel offers modern accommodations and a range of amenities. It is well-suited for both business and leisure travelers, providing comfortable rooms and efficient service.
Hotel with Outdoor Pool
This hotel offers a pool area praised for its clean, refreshing water and suitability for both children and adults. The pool is part of an inviting atmosphere strategically placed within the hotel complex. The recently renovated pool is described as relaxing and perfect, with amazing city views from the hotel.
Hotel with Heated Pool
The pool area draws praise for its clean, refreshing water and suitability for both kids and adults. Its inviting atmosphere and strategic placement within the hotel complex add to its appeal.
Hotel for Honeymoon
Romantic Hotel
Accessible Hotel
Hotel with Swim Up Bar
Hotel with Panoramic View Pool
Room Types
Standard Double Room with Two Double Beds and City ViewOverlooking the gardens, this air-conditioned room includes free Wi-Fi and wired internet and flat-screen cable TV. A coffee maker and a safe are provided. Bathrooms come with toiletries and a hairdryer.
Standard RoomThis air-conditioned room includes free Wi-Fi and wired internet and flat-screen cable TV. A coffee maker and a safe are provided. Bathrooms come with toiletries and a hairdryer.
Premium RoomThis air-conditioned room includes free Wi-Fi and wired internet and flat-screen cable TV. A coffee maker and a safe are provided. Bathrooms come with toiletries and a hairdryer.
Standard King RoomOverlooking the gardens, this air-conditioned room includes free Wi-Fi and wired internet and flat-screen cable TV. A coffee maker and a safe are provided. Bathrooms come with toiletries and a hairdryer.
King Suite with Bath and ShowerThis spacious, air-conditioned suite has a lounge area and a kitchenette with a microwave and minibar. It includes free Wi-Fi and wired internet and flat-screen cable TV. A coffee maker and a safe are provided. The bathroom comes with toiletries and a hairdryer.
King Room - Non-SmokingThis air-conditioned room includes free Wi-Fi and wired internet and flat-screen cable TV. A coffee maker and a safe are provided. Bathrooms come with toiletries and a hairdryer.
Standard Double Room with Two Double BedsThis air-conditioned room includes free Wi-Fi and wired internet and flat-screen cable TV. A coffee maker and a safe are provided. Bathrooms come with toiletries and a hairdryer.
King SuiteThis suite's special feature is the hot tub. Offering free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The well-fitted kitchen has a refrigerator, kitchenware, an oven and a microwave. The air-conditioned suite offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a dining area as well as city views. The unit has 1 bed.
Standard King Room - AccessibleProviding free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as pool views. The unit offers 1 bed.
Guest Reviews
8.6
Very Good
Location
Holiday Inn Queretaro Zona Diamante shines for its excellent location, setting the stage for an enjoyable stay in Querétaro. It's particularly praised for offering superb views over the city, which guests find breathtaking. The hotel provides a great balance of comfort and price quality, making it a strategic choice for both business travelers and families.
Guests appreciate how the hotel's position helps avoid the construction areas on Av. 5 de Febrero, enhancing the overall convenience of getting around. The modern aesthetic and cleanliness of the facilities add to the appeal, making it a comfortable and inviting place to stay.
Additionally, the variety and quality of the breakfast buffet, coupled with excellent service from the staff, contribute to a pleasant dining experience. Visitors also commend the comfortable pool area and the beautiful surroundings, making it ideal for relaxation and taking in the cityscape.
In sum, the combination of a great location, stunning views and impressive service makes Holiday Inn Queretaro Zona Diamante a highly recommended choice for a memorable stay in Querétaro.
Breakfast
Holiday Inn Queretaro Zona Diamante by IHG, garners varied feedback about its breakfast offerings. Many guests laud the breakfast as delicious and commend the buffet's good variety and excellent quality. The breakfast buffet often stands out with accolades pointing to it being very good, exceptional and even exquisite. The buffet breakfast is also noted for its exceptional service and the delightful added perk of a stunning night view.
However, there are a few criticisms. Some guests felt the breakfast lacked variety and found it overpriced. Additionally, there are mentions of extra charges and misunderstandings about inclusive breakfast in reservations, which have left a few guests feeling displeased.
Overall, despite some inconsistencies, the breakfast at Holiday Inn Queretaro Zona Diamante tends to leave a positive impression due to its taste, quality and the complementary views it offers.
Rooms
Holiday Inn Queretaro Zona Diamante offers guests spacious and comfortable rooms that stand out for their cleanliness and excellent views. Many guests have commented on the sizable nature of the rooms, often mentioning beautiful interiors and well-designed layouts. The comfort is further enhanced by super comfortable beds and high-quality pillows. Cleanliness is a clear priority with guests frequently noting how immaculate their rooms are. The presence of terraces in some rooms adds an extra touch of luxury, allowing guests to take in the incredible views. Despite a few minor issues, such as occasional smoke smells, the overall impression of the rooms is highly positive with friendly staff complementing the comfortable accommodations.
Beds
Guests at the Holiday Inn Queretaro Zona Diamante by IHG, have mixed feelings about the beds. Many reviews highlight the beds as super comfortable with descriptions like super comfy and really comfortable being common. The comfortable beds, paired with fine-textured, white linens, seem to contribute to a restful stay for many. There are, however, mentions of super hard beds and harder pillows, indicating some inconsistency in guest experiences. Overall, most feedback points towards a positive, comfortable sleeping experience, despite a few remarks about less favorable mattress and pillow conditions.
Cleanliness
Holiday Inn Queretaro Zona Diamante consistently receives praise from guests for its cleanliness and well-maintained facilities. Users highlight the hotel's clean and sanitized rooms, complemented by comfortable beds and good maintenance. Many guests find the hotel very clean and pleasant with satisfaction noted in both the cleanliness and the service provided by a friendly and attentive staff. Despite one mention of a minor issue with room cleanliness, the overall feedback reflects a positive experience, making the hotel a suitable choice for visitors seeking a comfortable and clean stay.
Staff
At the Holiday Inn Queretaro Zona Diamante, guests consistently praise the hotel staff for their exceptional service and friendly demeanor. The majority of reviews highlight the staff's kindness and helpfulness with specific mentions of the excellent service offered at the pool and restaurant. Notably, Ricardo at the front desk has been singled out for his assistance, demonstrating the staff's dedication to ensuring a pleasant stay. While there are a few notes on areas for improvement, such as confidence in welcoming newcomers, overall, guests appreciate the attentive and courteous nature of the team. The staff's efforts significantly contribute to the positive experience of enjoying the beautiful views of Queretaro from the hotel.
Pool
Located in Queretaro's vibrant Zona Diamante, Holiday Inn Queretaro Zona Diamante by IHG, has a pool area that draws praise for its clean, refreshing water and suitability for both kids and adults. Its inviting atmosphere and strategic placement within the hotel complex add to its appeal. Reviewers frequently comment on the overall attractiveness and comfort of the pool area with standout mentions of excellent service around the pool.
However, there are occasional concerns regarding the pool's temperature and maintenance. Some guests noted that the water can be cold and there were periodic instances when the pool required maintenance or was not fully operational, which affected their experience. Despite these issues, when the pool is in good condition, it provides a delightful and relaxing experience for many visitors.
Yes, Holiday Inn Queretaro Zona Diamante by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Pool Swim Up Bar, Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at Holiday Inn Queretaro Zona Diamante by IHG.
No, Holiday Inn Queretaro Zona Diamante by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Queretaro Zona Diamante by IHG.
Yes, Holiday Inn Queretaro Zona Diamante by IHG has a gym.