Hotel Cuauhtemoc

Queretaro , , Calle Cuauhtemoc Num. 26 Colonia Centro (Show on Map)
6.6
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Cuauhtemoc stands out primarily for its excellent location. Situated near the city's center and the historic district, it offers guests the convenience of exploring downtown Querétaro with ease. Its proximity to key attractions, supermarkets and the train station simplifies both work and leisure travel. The hotel's appeal is further enhanced by its affordability, making it an attractive option for budget-conscious travelers. The calm surroundings and family-friendly atmosphere provide a tranquil retreat amidst the bustling city. The availability of essential amenities, such as parking, adds to its practical advantages.

The staff at Hotel Cuauhtemoc receives commendations for their exceptional friendliness and attentiveness, consistently contributing to a pleasant and welcoming guest experience. This high level of service is often mentioned as a highlight of the hotel. Cleanliness is praised by many guests, though reviews show some variability. While many rooms and facilities were reported as clean, there were notable complaints about dirty bathrooms, floors and occasional pest control issues.

The rooms themselves receive mixed feedback. Positive reviews highlight the hotel's central location and the basic comfort provided by clean rooms. However, several guests found the rooms smaller and darker than expected based on online photos with issues like insufficient ventilation and poor condition of some facilities detracting from their experience. The bathrooms, in particular, faced criticism for their size and condition.

WiFi at the hotel is another area where experiences vary. Some guests found the connection to be reliable, while others faced persistent connectivity issues, primarily noting that reliable access was limited to certain areas like the courtyard.

While parking is available, the facility is small and the entrance narrow, making it somewhat challenging for drivers. Despite this, guests appreciate the security of having a spot for their vehicles.

Feedback on the beds is also mixed. Many guests enjoyed comfortable and clean beds, while some found the mattresses and pillows too firm. Nonetheless, the overall positive remarks on bed cleanliness and the newness of the mattresses indicate a focus on ensuring guest comfort.

Overall, Hotel Cuauhtemoc's prime location, excellent service from the staff and affordability make it a recommended choice for travelers, though areas such as room updates, WiFi reliability and parking logistics could benefit from further improvements.
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Family Friendly Hotel

Hotel with Parking

Cheap Hotel

Accessible Hotel

Small Hotel

Room Types
Budget Double Room The double room includes a private bathroom equipped with a shower. This double room features a private entrance, a tiled floor, a TV with cable channels and an inner courtyard view. The unit offers 1 bed.

Family Room The family room includes a private bathroom equipped with a shower. The family room provides a flat-screen TV with cable channels, a private entrance, a sofa, a tiled floor as well as an inner courtyard view. The unit offers 3 beds.

Guest Reviews
6.6
Rated
Location
Nestled in a prime spot, Hotel Cuauhtemoc boasts an excellent location that guests consistently rave about. Strategically positioned near the center and the historic district, it offers the convenience of exploring downtown Querétaro on foot. The hotel's central placement makes it ideal for those who value proximity to key city attractions, supermarkets and the train station, ensuring that both work and leisure destinations are easily accessible.

Guests frequently highlight the affordability of the hotel compared to other accommodations in the city, further enhancing its appeal. The family-friendly atmosphere and calm surroundings provide a peaceful sanctuary amid the bustling city. The area around the hotel is described as tranquil, making it a serene yet central choice for travelers.

Moreover, the hotel offers essential amenities like parking, adding to its practical advantages. While the price is fair and aligns well with the provided accommodations, the excellent location remains its standout feature, appealing to both budget and comfort-oriented travelers alike. Guests also appreciate the cleanliness and attentive service, rounding out a positive and highly recommended stay near the heart of Querétaro.

Rooms
Hotel Cuauhtemoc's rooms receive mixed reviews centered on their practicality and location. Guests appreciated the hotel's proximity to the city center, making it convenient for dining and sightseeing. Cleanliness was frequently noted, adding a sense of basic comfort to the stay.

However, many visitors found the rooms to be significantly different from the photos advertised online, which led to initial disappointment. The rooms are described as very small and lacking ventilation, which contributed to them being perceived as dark and stuffy. Some guests mentioned that the rooms had weird or unpleasant smells and encountered issues such as broken towels and facilities in poor condition.

The bathrooms also received criticism for their small size and lack of adequate separation between the toilet and shower. Several reviews pointed out issues with cleanliness and broken fixtures, including doors and curtains.

Overall, Hotel Cuauhtemoc seems to deliver on basic needs for solo travelers but falls short in meeting expectations set by its online representation, especially in terms of room size and condition. Small yet essential facility improvements could significantly enhance the guest experience.

Beds
Hotel Cuauhtemoc receives mixed feedback regarding its beds. Many guests appreciate that the beds are comfortable with multiple comments noting their coziness and the fact that they are comfortable and well-located within the rooms. Positive remarks include the newness of the mattresses and the cleanliness of the bedspread and sheets, which many found warm and clean. However, numerous reviews highlight the firmness of the beds with some guests finding the mattresses and pillows too hard and uncomfortable. The bedding is noted to be clean but occasionally comes with issues like tiny sheets or breakages. A few reviews also point out a sweat smell in the bedding and minor nuisances like ants. Despite these critiques, the commendation for the beds' cleanliness and the new, comfortable mattresses make it clear that Hotel Cuauhtemoc is keen on providing a good night's sleep for its guests, though improvements in mattress comfort and pillow softness could enhance the stay further.

Cleanliness
Hotel Cuauhtemoc receives mixed reviews regarding its cleanliness. On the positive side, some guests noted that the facilities were generally clean, indicating that the cleaning standards met their expectations. Specific mentions were made of clean rooms with some guests highlighting the cleanliness of the overall place and the efforts of the cleaning staff. However, other reviewers highlighted significant issues, such as dirty bathrooms, floors and sheets. Complaints of cockroaches and ants indicate potential pest control problems, which detract from the overall cleanliness. Additionally, some guests reported inconsistencies with room cleaning and a lack of regular maintenance. These negative aspects paint a picture of variability in the hotel's cleanliness standards, suggesting room for improvement in maintaining consistent hygiene levels.

Staff
Hotel Cuauhtemoc consistently receives praise for its exceptionally friendly and attentive staff. Guests frequently highlight the team's professionalism, kindness and readiness to help with any queries. From the reception to service personnel, the staff’s dedication to providing good care and excellent service is apparent. However, while the service from the staff is highly regarded, there are occasional mentions of inefficiency and issues such as noise at night and room conditions that could use improvement. Overall, the hotel's team remains one of its strongest assets, making the guests' experience pleasant and welcoming despite some noted concerns.

Wi-Fi
The WiFi experience at Hotel Cuauhtemoc is mixed. While some reviews appreciate the good WiFi connection, others frequently mention poor and unreliable service with connectivity issues persisting throughout their stay. Many guests have noted that the WiFi works primarily in the courtyard and some visitors did not have access to the WiFi password. Despite these connectivity challenges, the hotel offers modern amenities such as TV and a clean bathroom, ensuring overall comfort.

Parking
Hotel Cuauhtemoc offers parking facilities, which many guests find to be a secure option for their vehicles overnight. However, the parking lot is consistently described as very small with a narrow entrance that can be challenging for drivers. The limited space often means that cars need to be rearranged to allow others to exit, which some guests find inconvenient and disorganized. Despite these issues, having parking available is appreciated by those who manage to secure a spot.


No, Hotel Cuauhtemoc doesn't have any pool.

No, a spa isn't available at Hotel Cuauhtemoc.

No, Hotel Cuauhtemoc doesn't allow dogs.

Yes, parking facilities are available at Hotel Cuauhtemoc.

No, Hotel Cuauhtemoc doesn't have a gym.

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