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Summary of reviewsHotel Felisa SPA is frequently praised by guests for its prime location, which provides easy access to notable destinations like Santander, Santillana del Mar and the scenic Cantabrian coast. The hotel’s tranquil rural setting offers an ideal blend of relaxation and convenience, making it a perfect base for exploration. Guests appreciate the beautifully maintained environment and the attentiveness of the super nice staff.
Breakfast at Hotel Felisa SPA is described as varied, complete and offering good value for money with many guests deeming it delicious and abundant. Despite this, some guests find the quality can be inconsistent, particularly with the coffee and mention the buffet being cleared earlier than advertised.
The dinner service receives a mix of feedback with some guests enjoying the buffet and its extended service hours, while others feel the variety and quality could be improved. Alternative dining options nearby are appreciated, especially when the hotel's restaurant is unavailable.
The rooms at Hotel Felisa SPA are lauded for their spaciousness, cleanliness and modern amenities, including large, comfy beds and scenic views. Guests report positive check-in experiences and commend the friendly reception staff. Minor issues such as non-functional safes or poor soundproofing appear to be exceptions.
Cleanliness is a standout feature throughout the hotel with well-maintained rooms and facilities contributing to a comfortable stay. The spa is highly regarded for its tranquil and luxurious atmosphere, particularly the jacuzzi and hydrothermal circuit, although some guests suggest improvements in cleanliness and functionality.
Staff at Hotel Felisa SPA are consistently praised for their friendliness and professionalism, enhancing the overall hospitality experience. The spa staff, in particular, receive commendations for their services.
Parking is generally convenient, offering ample and secure options, though it can be challenging to find spots during peak times. The comfort of the beds garners mixed reviews with many guests praising them while some report issues with softness, size and light control in the mornings.
Despite the hotel’s four-star rating, some guests feel it falls short in certain areas, suggesting a closer alignment with three-star standards. However, the overall experience remains positive for many with the spa being a significant highlight.
In summary, Hotel Felisa SPA provides a favorable blend of location, comfort and service, making it a suitable choice for travelers seeking relaxation and convenience while exploring Cantabria. Show more
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Categories
Hotel with Spa
This hotel offers a comprehensive hydrothermal circuit, including a dynamic pool with bubble beds, a waterfall, and underwater jets. It also features a Finnish sauna, Roman thermal baths, and various showers, designed for a complete relaxing experience.
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Room Types
Double or Twin RoomProviding free toiletries, this twin/double room includes a private bathroom with a bath, a bidet and a hairdryer. This twin/double room features air conditioning, heating, a flat-screen TV and mountain views.
Business Single RoomProviding free toiletries, this single room includes a private bathroom with a bath, a bidet and a hairdryer. This single room features air conditioning, heating, a flat-screen TV and mountain views.
Superior Double RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room has air conditioning, heating and a flat-screen TV. The unit has 1 bed.
Guest Reviews
8.2
Very Good
Location
Hotel Felisa SPA is highly praised for its prime location that enables easy access to a variety of notable destinations in the region. Nestled peacefully near Santander and its surrounding beaches, it offers an ideal setting for relaxation while also serving as a convenient base to explore Cantabria. The hotel is lauded for its proximity to Santillana del Mar and Suances, allowing visitors to enjoy the attractions without being overwhelmed by the tourist crowds.
It's a well-located hotel that is close to important sites such as the Altamira Cave Museum and the Santander Ferry port. The natural environment and rural setting add to the tranquility, making it an excellent choice for those looking to unwind. Guests appreciate the quiet area and the beautifully maintained environment, enhanced further by the super nice staff.
The location strikes a perfect balance between accessibility and serenity, making it a great starting point for exploring various points of interest such as San Vicente de la Barquera, Comillas and the spectacular Cantabrian coast. Whether aiming to visit the scenic beaches or historical sites, the hotel's strategic placement halfway between many key attractions is repeatedly commended.
Breakfast
Hotel Felisa SPA offers a breakfast experience that receives a mix of feedback from guests. On the brighter side, the breakfast is frequently described as varied, complete and abundant with several guests highlighting it as being particularly delicious and spectacular. Many appreciate the good value for money, noting that for a modest price, there is a wide array of options available, making it one of the standout features of the hotel.
Despite these positive remarks, there are some criticisms worth noting. Some guests find the quality of the breakfast to be average to poor with specific mentions of the coffee being subpar. Additionally, there are mentions of the breakfast not meeting the standards expected of a 4-star establishment. An early cleanup of the buffet, starting around 10:00 AM despite the service being advertised until 10:30 AM, has also been pointed out as an inconvenience.
Overall, while many find the breakfast experience at Hotel Felisa SPA to be excellent and plentiful, a few guests suggest there is room for improvement, particularly in terms of quality and service consistency.
Dinner
Despite a mixed array of experiences, the dinner options at Hotel Felisa SPA received varying feedback from guests. The hotel offers a buffet dining experience and some guests mentioned that the buffet was very good. Dinner service is available until 10:30 PM, allowing ample time for a relaxed evening meal. However, there were several critical reviews noting the limited variety and basic quality of the food. Complaints included the high price compared to the quality offered and the overall mediocrity of the meals.
For those seeking alternatives, the local area provides some good dining options such as La Casona, situated just a few meters from the hotel's entrance and a nearby pizzeria. One downside mentioned was the occasional unavailability of the hotel restaurant, leaving some guests to seek off-site dining solutions. Despite this, the overall sentiment leans towards satisfactory buffet service, although some guests felt the need to explore nearby eateries for a more enriching culinary experience.
Rooms
Hotel Felisa SPA garners praise for its spacious and comfortable rooms. Guests frequently highlight the size of the rooms and balconies, describing them as large and offering ample space. Many rooms feature modern amenities and are characterized by cleanliness and coziness. The views from the windows and terraces are another noted advantage with many guests enjoying scenic outlooks.
Check-in experiences are notably positive with friendly reception staff often accommodating early arrivals. The bathrooms across the rooms are often mentioned as spacious and well-maintained, adding to the overall comfortable stay. The presence of large, comfy beds contributes significantly to guest satisfaction.
While the majority of the feedback is favorable, there are occasional mentions of smaller room sizes, discrepancies from website photos and issues such as non-functional safes, lack of a mini bar and poor soundproofing. However, these seem to be exceptions rather than the norm.
Overall, the hotel provides a satisfying stay with a blend of comfort and modern amenities, making it a notable option for travelers seeking both relaxation and convenience.
Beds
Hotel Felisa SPA offers a mixed experience when it comes to the comfort of its beds. Many guests have praised the very comfortable beds, highlighting the excellent comfort of the mattresses. There are mentions of the large and agreeable beds with some guests noting that the beds are very clean and cozy. However, there are a few instances where guests found the beds to be uncomfortable, citing issues with softness and size. Additionally, some guests experienced inconvenience with blinds that let in too much light in the morning and issues with bed type requests, such as receiving two singles instead of a double. Overall, while many guests reported a pleasant sleep experience, there are notable exceptions that suggest inconsistencies in bed comfort.
Cleanliness
Hotel Felisa SPA consistently impresses guests with its high standards of cleanliness and well-maintained facilities. Visitors frequently note that both the rooms and bathrooms are clean and comfortable, providing a tidy and welcoming environment. The property is described as very clean, quiet and organized, contributing to a relaxing experience. Moreover, the hotel’s spa is mentioned as a positive highlight, being both clean and enjoyable. Although one review pointed out that the cleaning of rooms could be more thorough at times, the overall feedback underscores excellent cleanliness and service, making it a desirable destination for a getaway.
Staff
At Hotel Felisa SPA, guests consistently praise the high quality of service from the hotel staff. Visitors frequently highlight the remarkable friendliness and attentiveness of the personnel, from the reception desk to the spa services. Descriptions of the staff often include words like extremely friendly, very pleasant and wonderful, indicating a consistent level of warmth and professionalism. The kindness of the receptionists, in particular, is a standout feature, making check-ins smooth and welcoming. Guests also note that the service from the workers is amazing, enhancing the overall hospitality experience. While there was a singular mention of the staff not being nice, the overwhelming consensus is that the personnel at Hotel Felisa SPA are predisposed to ensuring a positive stay, making it an excellent choice for visitors seeking both comfort and exceptional service.
Spa
The reviews for the spa at Hotel Felisa SPA highlight a generally positive experience with many guests praising its tranquility and luxurious feel. The jacuzzi stands out as a notable feature and the hydrothermal circuit with a large pool and different jets is described as excellent for relaxation and stress relief. Many guests appreciated the spa's cozy and quiet atmosphere, especially when it wasn't crowded and found it to be a perfect addition to their stay.
However, some guests noted areas for improvement, such as the need for better cleanliness and functionality, as well as the water temperature, which some found too cold. The opening hours, restricted from 17:00 to 21:00, also came up as a drawback for a few visitors with some unaware of these limited hours beforehand. Despite these concerns, most feedback reflects a very pleasant spa experience with professional massages adding to the overall satisfaction. The spa’s pricing is considered reasonable and the overall ambiance and services make it a significant plus for guests at the hotel.
Parking
Hotel Felisa SPA offers various convenient parking options, including free and private parking. Guests generally find the parking facilities to be sufficient and comfortable with ample and spacious areas available. Many appreciate the ease of finding parking at the door and the availability of a garage for added security, including for motorcycles. However, there can be occasional difficulty in finding spots during peak times at night.
4 Star
Hotel Felisa SPA, despite proudly displaying its four-star rating, has received mixed feedback from its guests, particularly regarding its facilities and services. Visitors consistently mentioned that the standard of service and amenities falls short of what one would expect from a four-star establishment. Criticisms included the feeling that the level of attention to detail and overall maintenance did not justify either the rating or the cost. Several reviews suggested that the hotel should realistically be ranked as a three-star venue, citing numerous shortcomings that detract from the expected quality of a higher-rated accommodation. While the presence of a SPA seemingly contributes to its four-star designation, many guests felt this alone did not elevate the overall experience to meet their anticipations.
No, Hotel Felisa SPA doesn't have any pool.
Yes, a spa is available at Hotel Felisa SPA.
No, Hotel Felisa SPA doesn't allow dogs.
Yes, parking facilities are available at Hotel Felisa SPA.