7,258,491 hotelsin 60 categories
Luxury Hotels in Quintana Roo
200+ HOTELS IN QUINTANA ROOMost popular user searches in Quintana Roo: hotels with pool water slide.
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$
+3
Info
Categories
Luxury
Romantic
Adult Only
$
+9
Info
Summary of reviews
The Royal Cancun All Villas Resort is celebrated for its ideal location at the beginning of Cancun's hotel zone, offering guests a peaceful beachside retreat that is both tranquil and family-friendly. The resort provides direct access to a serene and beautiful beach, quick connections to local attractions, and is conveniently located near dining options and commercial areas. The spacious and well-appointed accommodations, particularly the villas and apartments, are specifically highlighted for their suitability for families and larger groups, featuring full kitchens, tasteful furnishings, and thoughtful amenities that create an inviting and comfortable atmosphere.
Visitors consistently praise the exceptional cleanliness and maintenance of the property, with the staff receiving widespread acclaim for their attentiveness, friendliness, and professionalism. Their commitment to ensuring a welcoming guest experience is evident from check-in to checkout, with many guests noting the positive impact of the staff’s warmth and competence.
The resort’s breakfast offerings are another standout feature, impressing guests with a diverse array of both hot and cold dishes, regional flavors, and the culinary delight of dining by the sea. Although dinner experiences are mixed, La Trattoria is often highlighted as a particularly enjoyable dining option, and the attentive service at the resort's restaurants is noted positively.
Families appreciate the resort's broad array of amenities, including impeccably maintained pools and a variety of free activities that cater to all ages. The pools, designed separately for children and adults, often receive special mention for creating a relaxing and enjoyable atmosphere, enhanced by attentive poolside service and stunning views. While the beach receives mixed reviews, its quiet charm and snorkeling opportunities are appreciated by many, notwithstanding some occurrences of sargassum.
Overall, The Royal Cancun All Villas Resort is marked by its comfortable accommodations, exceptional cleanliness, friendly staff, and family-centered amenities, making it a preferred destination for those seeking a tranquil family-friendly vacation with ample opportunities for relaxation and enjoyment.
Visitors consistently praise the exceptional cleanliness and maintenance of the property, with the staff receiving widespread acclaim for their attentiveness, friendliness, and professionalism. Their commitment to ensuring a welcoming guest experience is evident from check-in to checkout, with many guests noting the positive impact of the staff’s warmth and competence.
The resort’s breakfast offerings are another standout feature, impressing guests with a diverse array of both hot and cold dishes, regional flavors, and the culinary delight of dining by the sea. Although dinner experiences are mixed, La Trattoria is often highlighted as a particularly enjoyable dining option, and the attentive service at the resort's restaurants is noted positively.
Families appreciate the resort's broad array of amenities, including impeccably maintained pools and a variety of free activities that cater to all ages. The pools, designed separately for children and adults, often receive special mention for creating a relaxing and enjoyable atmosphere, enhanced by attentive poolside service and stunning views. While the beach receives mixed reviews, its quiet charm and snorkeling opportunities are appreciated by many, notwithstanding some occurrences of sargassum.
Overall, The Royal Cancun All Villas Resort is marked by its comfortable accommodations, exceptional cleanliness, friendly staff, and family-centered amenities, making it a preferred destination for those seeking a tranquil family-friendly vacation with ample opportunities for relaxation and enjoyment.
Categories
Luxury
Beachfront
Beach
$
+5
Info
Summary of reviews
Villas Ixchel in Chiquila is highly regarded for its strategic and serene location, making it a preferred choice for travelers en route to Isla Holbox. Its proximity to the ferry port, set amidst a quiet and safe village atmosphere, offers guests easy access while maintaining a peaceful retreat. Although the hotel can be somewhat challenging to locate initially, the attentive staff are always ready to assist with transport arrangements, ensuring convenience and a pleasant arrival.
The accommodation shines with its comfort and cleanliness, featuring spacious, well-equipped rooms complete with modern amenities such as air conditioning and minibars. The tasteful decor and cozy ambiance, accentuated by well-maintained outdoor seating areas, contribute to a restful and inviting environment. While some rooms are described as smaller, they are efficiently designed and provide the necessary comforts for a pleasant stay.
The breakfast experience at Villas Ixchel is a standout, offering a simple yet delicious array of freshly prepared dishes served in a delightful setting by the pool. Guests consistently appreciate the personalized attention from the staff during breakfast, setting a positive tone for the day.
Cleanliness is a hallmark of Villas Ixchel, with guests frequently praising the spotless conditions of the facilities. The hotel's beautifully maintained garden and pool area enhance the overall charm and tranquility, providing a visually appealing and serene environment for relaxation.
The exceptional hospitality of the Villas Ixchel staff garners frequent praise, with the team noted for their friendliness, helpfulness, and dedication to guest satisfaction. Their willingness to assist and provide guidance ensures a warm and welcoming experience for all visitors.
The villa's pool, despite being slightly smaller than expected, is well-received for its cleanliness and charm, serving as a great spot for guests to unwind. The overall family-friendly ambiance, coupled with convenient amenities like reliable wifi and ample parking, enhances the convenience and enjoyment of the stay.
In summary, Villas Ixchel delivers a commendable blend of strategic location, comfort, tranquility, and outstanding service. While it may not officially have a 5-star rating, many guests feel its quality rivals such standards, making it highly recommended for families and individuals seeking a peaceful retreat en route to Holbox.
The accommodation shines with its comfort and cleanliness, featuring spacious, well-equipped rooms complete with modern amenities such as air conditioning and minibars. The tasteful decor and cozy ambiance, accentuated by well-maintained outdoor seating areas, contribute to a restful and inviting environment. While some rooms are described as smaller, they are efficiently designed and provide the necessary comforts for a pleasant stay.
The breakfast experience at Villas Ixchel is a standout, offering a simple yet delicious array of freshly prepared dishes served in a delightful setting by the pool. Guests consistently appreciate the personalized attention from the staff during breakfast, setting a positive tone for the day.
Cleanliness is a hallmark of Villas Ixchel, with guests frequently praising the spotless conditions of the facilities. The hotel's beautifully maintained garden and pool area enhance the overall charm and tranquility, providing a visually appealing and serene environment for relaxation.
The exceptional hospitality of the Villas Ixchel staff garners frequent praise, with the team noted for their friendliness, helpfulness, and dedication to guest satisfaction. Their willingness to assist and provide guidance ensures a warm and welcoming experience for all visitors.
The villa's pool, despite being slightly smaller than expected, is well-received for its cleanliness and charm, serving as a great spot for guests to unwind. The overall family-friendly ambiance, coupled with convenient amenities like reliable wifi and ample parking, enhances the convenience and enjoyment of the stay.
In summary, Villas Ixchel delivers a commendable blend of strategic location, comfort, tranquility, and outstanding service. While it may not officially have a 5-star rating, many guests feel its quality rivals such standards, making it highly recommended for families and individuals seeking a peaceful retreat en route to Holbox.
Categories
Luxury
Family
Pool
Outdoor Pool
$
+1
Info
Summary of reviews
Hotel Makaabá Eco-Boutique, nestled in the vibrant town of Bacalar, Mexico, consistently garners praise for its superb location. Strategically positioned near the city center and just steps from the picturesque Bacalar Lagoon, the hotel offers guests convenient access to a variety of attractions including the main square, restaurants, El Aserradero beach, the fort and the Malecon. Despite its proximity to these bustling spots, the hotel maintains a tranquil and serene environment, perfect for restful stays. Guests particularly appreciate the beautiful pool area and the exceptional on-site restaurant, which enhance the overall experience.
The hotel's breakfast service is a standout feature, celebrated for its delicious, varied and filling menu that includes locally sourced ingredients from the hotel's own garden. Many guests consider it the best breakfast they had during their stay in Mexico, appreciating the extensive selection and generous portions. The dinner offerings are equally impressive with the in-house restaurant receiving high praise for its elegant and refined dishes. The organic, locally sourced ingredients and fantastic service further contribute to the memorable dining experience.
The eco-friendly design of the rooms and the hotel's thoughtful décor also earn high marks. However, the room experience is somewhat mixed. While some guests appreciate the unique Japanese style and modern design, others find the rooms small, dark and poorly ventilated. Cleanliness appears to be inconsistent with reports ranging from sparkling clean to issues with mold and musty odors. The comfort level of the beds generally receives positive feedback, though access to loft-style beds can be challenging for some.
The staff at Hotel Makaabá Eco-Boutique are largely praised for their friendliness and attentiveness, making guests feel welcome and well-cared for. Specific mentions of staff members highlight exceptional service, although some guests noted that the reception staff could improve in professionalism and responsiveness. Despite these occasional lapses, most guests commend the staff’s dedication and helpfulness.
The hotel's WiFi service, while functional in common areas, tends to be unreliable in guest rooms, posing a challenge for those who need consistent internet access. Conversely, the pool areas are a major highlight, celebrated for their beautiful design, natural filtering systems and relaxing ambiance. While some issues with cleanliness have been noted, the pools remain a favorite spot for guests to unwind.
Parking at the hotel is generally accessible and convenient, though some guests feel that improvements could be made in terms of cleanliness and security. The adult-only environment adds to the serene and relaxing atmosphere, though occasional presence of children in certain areas may detract from the adult-only expectation for some guests.
In summary, Hotel Makaabá Eco-Boutique offers a charming and eco-conscious retreat with its prime location, exceptional dining and inviting amenities, making it a favored destination for relaxation and adventure in Bacalar.
The hotel's breakfast service is a standout feature, celebrated for its delicious, varied and filling menu that includes locally sourced ingredients from the hotel's own garden. Many guests consider it the best breakfast they had during their stay in Mexico, appreciating the extensive selection and generous portions. The dinner offerings are equally impressive with the in-house restaurant receiving high praise for its elegant and refined dishes. The organic, locally sourced ingredients and fantastic service further contribute to the memorable dining experience.
The eco-friendly design of the rooms and the hotel's thoughtful décor also earn high marks. However, the room experience is somewhat mixed. While some guests appreciate the unique Japanese style and modern design, others find the rooms small, dark and poorly ventilated. Cleanliness appears to be inconsistent with reports ranging from sparkling clean to issues with mold and musty odors. The comfort level of the beds generally receives positive feedback, though access to loft-style beds can be challenging for some.
The staff at Hotel Makaabá Eco-Boutique are largely praised for their friendliness and attentiveness, making guests feel welcome and well-cared for. Specific mentions of staff members highlight exceptional service, although some guests noted that the reception staff could improve in professionalism and responsiveness. Despite these occasional lapses, most guests commend the staff’s dedication and helpfulness.
The hotel's WiFi service, while functional in common areas, tends to be unreliable in guest rooms, posing a challenge for those who need consistent internet access. Conversely, the pool areas are a major highlight, celebrated for their beautiful design, natural filtering systems and relaxing ambiance. While some issues with cleanliness have been noted, the pools remain a favorite spot for guests to unwind.
Parking at the hotel is generally accessible and convenient, though some guests feel that improvements could be made in terms of cleanliness and security. The adult-only environment adds to the serene and relaxing atmosphere, though occasional presence of children in certain areas may detract from the adult-only expectation for some guests.
In summary, Hotel Makaabá Eco-Boutique offers a charming and eco-conscious retreat with its prime location, exceptional dining and inviting amenities, making it a favored destination for relaxation and adventure in Bacalar.
Categories
Luxury
Dog Friendly
Romantic
$
+4
Info
Summary of reviews
Casa Kaoba Hotel & Suites offers a convenient and strategic location for those looking to explore the famed Xcaret parks and other Riviera Maya attractions. Situated slightly outside of Playa del Carmen, the hotel is within a short 5 to 10-minute drive to key destinations such as Xcaret and Xplor, making it highly accessible for park-goers. Although the proximity to the highway results in some traffic noise, the serene and tranquil atmosphere more than compensates, providing a perfect retreat for families and those seeking a quieter stay. While a car or taxi is necessary to reach beaches or the city center, the convenience of ample and secure free parking is a significant plus for travelers.
Breakfast at Casa Kaoba Hotel & Suites comes included in the room rate and garners praise for being generous and hearty with a selection that includes fruit plates, custom omelettes and traditional Mexican options. While the breakfast experience has room for improvement—mainly in terms of variety and quality—guests generally appreciate the friendly and accommodating service provided by the staff.
The on-site restaurant receives mixed reviews for its dinner offerings. While some guests enjoy well-prepared and tasty dishes with good value for money, others encounter issues with food quality and slow service. Despite this, the restaurant’s friendly staff and convenient operating hours contribute positively to the dining experience.
The hotel’s rooms are spacious and well-equipped, often described as clean and comfortable with modern decor. Many units feature kitchenettes, balconies and even jacuzzis, catering well to extended stays or larger groups. Some guests, however, mention occasional dampness and musty smells, suggesting a need for more consistent cleaning practices.
Overall cleanliness at Casa Kaoba Hotel & Suites sees varied feedback with many guests noting the clean and well-maintained facilities. However, instances of superficial cleaning and moldy bathrooms indicate room for improvement. The staff remains a standout aspect of the hotel, frequently praised for their warmth, attentiveness and excellent service, fostering a welcoming atmosphere.
Free Wi-Fi is available throughout the property, though guest experiences with the internet service range from stable and reliable to weak and inconsistent. The pool area is another highlight, offering a large, aesthetically pleasing space perfect for relaxation. While some guests report maintenance issues, the overall impression of the pool remains positive.
Families will find Casa Kaoba Hotel & Suites particularly accommodating with large family suites, child-friendly amenities and a pet-friendly policy. Most guests appreciate the ample parking options, free of charge, making it an ideal choice for those traveling by car.
In summary, Casa Kaoba Hotel & Suites offers excellent accommodations for families and travelers seeking convenient access to nearby attractions with the added benefit of tranquil surroundings and exceptional service, though some areas such as breakfast variety and Wi-Fi consistency could see improvements for an enhanced overall experience.
Breakfast at Casa Kaoba Hotel & Suites comes included in the room rate and garners praise for being generous and hearty with a selection that includes fruit plates, custom omelettes and traditional Mexican options. While the breakfast experience has room for improvement—mainly in terms of variety and quality—guests generally appreciate the friendly and accommodating service provided by the staff.
The on-site restaurant receives mixed reviews for its dinner offerings. While some guests enjoy well-prepared and tasty dishes with good value for money, others encounter issues with food quality and slow service. Despite this, the restaurant’s friendly staff and convenient operating hours contribute positively to the dining experience.
The hotel’s rooms are spacious and well-equipped, often described as clean and comfortable with modern decor. Many units feature kitchenettes, balconies and even jacuzzis, catering well to extended stays or larger groups. Some guests, however, mention occasional dampness and musty smells, suggesting a need for more consistent cleaning practices.
Overall cleanliness at Casa Kaoba Hotel & Suites sees varied feedback with many guests noting the clean and well-maintained facilities. However, instances of superficial cleaning and moldy bathrooms indicate room for improvement. The staff remains a standout aspect of the hotel, frequently praised for their warmth, attentiveness and excellent service, fostering a welcoming atmosphere.
Free Wi-Fi is available throughout the property, though guest experiences with the internet service range from stable and reliable to weak and inconsistent. The pool area is another highlight, offering a large, aesthetically pleasing space perfect for relaxation. While some guests report maintenance issues, the overall impression of the pool remains positive.
Families will find Casa Kaoba Hotel & Suites particularly accommodating with large family suites, child-friendly amenities and a pet-friendly policy. Most guests appreciate the ample parking options, free of charge, making it an ideal choice for those traveling by car.
In summary, Casa Kaoba Hotel & Suites offers excellent accommodations for families and travelers seeking convenient access to nearby attractions with the added benefit of tranquil surroundings and exceptional service, though some areas such as breakfast variety and Wi-Fi consistency could see improvements for an enhanced overall experience.
Categories
Luxury
Honeymoon
Family
$
+2
Luxury
Coco Unlimited is identified as a top luxury hotel in Tulum Beach. It provides exclusive accommodations and services designed to offer an opulent and comfortable stay in a prime beachfront location.
Summary of reviews related to the 'Luxury' category
Coco Unlimited in Tulum offers a unique blend of rustic charm and understated luxury, perfectly capturing the essence of the Tulum vibe. While the property may not match international five-star standards, it provides a clean and beautiful setting that many guests appreciate. Reviews highlight the master suite and deluxe oceanfront suite as standout options, with features like impressive outdoor terraces that embody both rugged and glamorous appeal. The hotel is praised for being an excellent choice for the budget-conscious traveler who doesn't want to sacrifice luxury, often considered a great value compared to other high-priced accommodations in Tulum. The staff's dedication to providing a memorable experience contributes to the hotel's first-class atmosphere. Though some guests note discrepancies in price value and the salty water in bathrooms, most describe their stay as perfect, reaffirming Coco Unlimited as an enticing destination for travelers seeking a balance of nature and luxury.
$
+2
Luxury
Summary of reviews related to the 'Luxury' category
Nestled in a quiet neighborhood, Izla Hotel by Fiesta Americana Isla Mujeres offers a true luxury experience, combining elegance with top-notch amenities. The hotel boasts beautifully luxurious rooms, meticulously clean and designed to provide high-end comfort. Guests can enjoy spacious accommodations with spectacular balcony views, adding a touch of heavenliness to their stay.
The fine-dining options stand out, offering exquisite culinary experiences in an elegantly designed setting, which many describe as a five-star restaurant. Personal touches from staff members like Josefina, Luis and Moises enhance the overall feeling of being treated like royalty, making guests feel incredibly special.
While some amenities like robes and slippers are missing and there are occasional hidden extra costs, the hotel excels in delivering comfort and class. The meticulously clean bathroom and excellent service contribute to the upscale, luxurious feel that defines this boutique hotel.
Whether opting for the deluxe package, the presidential suite or the honeymoon suite, Izla Hotel by Fiesta Americana Isla Mujeres delivers a high standard of luxury accommodation that marries beautiful paradises with overall class and elegance. With great value for money, Izla Hotel by Fiesta Americana Isla Mujeres is a serene escape offering a five-star luxury experience in every way imaginable.
The fine-dining options stand out, offering exquisite culinary experiences in an elegantly designed setting, which many describe as a five-star restaurant. Personal touches from staff members like Josefina, Luis and Moises enhance the overall feeling of being treated like royalty, making guests feel incredibly special.
While some amenities like robes and slippers are missing and there are occasional hidden extra costs, the hotel excels in delivering comfort and class. The meticulously clean bathroom and excellent service contribute to the upscale, luxurious feel that defines this boutique hotel.
Whether opting for the deluxe package, the presidential suite or the honeymoon suite, Izla Hotel by Fiesta Americana Isla Mujeres delivers a high standard of luxury accommodation that marries beautiful paradises with overall class and elegance. With great value for money, Izla Hotel by Fiesta Americana Isla Mujeres is a serene escape offering a five-star luxury experience in every way imaginable.
$
+5
Info
Summary of reviews
Royal Palm Bacalar Cabañas & Lagoon Club is ideally situated near the enchanting Bacalar lagoon, offering both accessibility and tranquility. The property features private lagoon access with a dock, allowing guests to fully immerse themselves in the serene natural surroundings. Its location, slightly removed from the town's center, ensures a quiet, peaceful stay while remaining close to local restaurants and attractions.
The property shines with its atmospheric setting and well-maintained grounds, garnering high praise for the spacious, clean rooms equipped with modern amenities such as kitchenettes and large bathrooms. Guests are particularly enchanted by the minimalist design and breathtaking views of the lagoon, which enhance the overall restful atmosphere.
Staff at the Royal Palm Bacalar consistently receive accolades for their friendliness and attentiveness. The team, including standout members like Amari and Daniela, are noted for their exceptional hospitality, contributing significantly to the welcoming ambiance. While some minor language barriers exist, the staff's commitment to guest satisfaction prevails, offering valuable recommendations and consistent support throughout the stay.
Although there is no in-house breakfast service, guests appreciate the access to kitchen facilities and the opportunity to enjoy meals nearby, complemented by the scenic lake views. The WiFi service is generally reliable, providing a satisfactory experience for those requiring internet access, though occasional inconsistencies have been reported.
The pool area, with its charming terrace, adds to the outdoor appeal, despite minor maintenance issues. Guests appreciate the heated pool as a relaxing feature, enhancing the overall experience. The quality of the beds varies, with some guests finding them comfortable and others suggesting improvements in mattress size and comfort.
While the property may lack the luxury of traditional five-star resorts, its tranquil setting, beautiful views, and friendly service create a memorable retreat. Visitors highlight the peaceful environment and the unique allure of the lagoon as key reasons for their enjoyment. Overall, Royal Palm Bacalar Cabañas & Lagoon Club is recommended for those seeking a serene getaway amidst captivating natural beauty.
The property shines with its atmospheric setting and well-maintained grounds, garnering high praise for the spacious, clean rooms equipped with modern amenities such as kitchenettes and large bathrooms. Guests are particularly enchanted by the minimalist design and breathtaking views of the lagoon, which enhance the overall restful atmosphere.
Staff at the Royal Palm Bacalar consistently receive accolades for their friendliness and attentiveness. The team, including standout members like Amari and Daniela, are noted for their exceptional hospitality, contributing significantly to the welcoming ambiance. While some minor language barriers exist, the staff's commitment to guest satisfaction prevails, offering valuable recommendations and consistent support throughout the stay.
Although there is no in-house breakfast service, guests appreciate the access to kitchen facilities and the opportunity to enjoy meals nearby, complemented by the scenic lake views. The WiFi service is generally reliable, providing a satisfactory experience for those requiring internet access, though occasional inconsistencies have been reported.
The pool area, with its charming terrace, adds to the outdoor appeal, despite minor maintenance issues. Guests appreciate the heated pool as a relaxing feature, enhancing the overall experience. The quality of the beds varies, with some guests finding them comfortable and others suggesting improvements in mattress size and comfort.
While the property may lack the luxury of traditional five-star resorts, its tranquil setting, beautiful views, and friendly service create a memorable retreat. Visitors highlight the peaceful environment and the unique allure of the lagoon as key reasons for their enjoyment. Overall, Royal Palm Bacalar Cabañas & Lagoon Club is recommended for those seeking a serene getaway amidst captivating natural beauty.
Categories
Luxury
Dog Friendly
Pool
Outdoor Pool
$
Luxury
Summary of reviews related to the 'Luxury' category
Hotel Boutique Naj Casa Holbox impresses with its luxurious offerings, making it an appealing destination for travelers seeking an upscale stay. The property boasts modern rooms adorned with luxury details, including top-notch bath towels and comfortable, high-quality bedding. Guests have highlighted the beautiful pool and the excellent service provided by the top pool area bartender. The hotel's luxurious sunbeds and the overall luxurious feel contribute to its resort-like ambiance. Decor and amenities are consistently described as luxurious, ensuring a top-tier experience.
While it may not meet the stringent criteria of a 5-star hotel, it provides great value for money and is particularly well-suited for special occasions like anniversaries and staycations. Despite a few critiques about its classification, the general consensus is that it feels very much like a luxury hotel with several guests appreciating both its aesthetic and the high-end amenities available. Its proximity to the main area of activity in Holbox Island is an added bonus, combining convenience with a distinctly luxurious atmosphere that many found satisfactory and well worth the experience.
While it may not meet the stringent criteria of a 5-star hotel, it provides great value for money and is particularly well-suited for special occasions like anniversaries and staycations. Despite a few critiques about its classification, the general consensus is that it feels very much like a luxury hotel with several guests appreciating both its aesthetic and the high-end amenities available. Its proximity to the main area of activity in Holbox Island is an added bonus, combining convenience with a distinctly luxurious atmosphere that many found satisfactory and well worth the experience.
$
+5
Info
Summary of reviews
AWA Holbox Hotel Boutique shines with its splendid beachfront location, providing immediate access to beautiful sandy shores and breathtaking sunsets. Guests praise the peaceful yet convenient setting, balancing proximity to the town center with a serene beach ambiance. The stylish boutique charm, combined with excellent views and a quiet environment, create an ideal relaxation spot. The hotel's breakfast offerings, though not included in the reservation, receive high commendation for their quality and appeal, even with notable positive anticipation for a new cafeteria.
Dining at the hotel draws enthusiastic reviews for its delicious Mexican cuisine with unique twists and high-quality presentation. Both onsite restaurants, particularly the beachside one, offer enjoyable environments complemented by professional barista services and excellent cocktails. The overall dining experience is enhanced by superb service with staff going above and beyond to fulfill guests' needs.
Guests are impressed by the lovely and spacious rooms, praised for their meticulous design, cleanliness and stunning sea views. Despite mentions of minor issues like noise insulation and occasional maintenance concerns, the unique room amenities contribute to a comfortable stay. Cleanliness is a strong positive feature with both rooms and the property maintaining an immaculate condition, significantly enhancing the hospitality experience.
The staff at AWA Holbox Hotel Boutique are highlighted as exceptional with their friendliness and attentiveness standing out in numerous reviews. Key staff members, like Sacha and Melissa, leave a lasting positive impression through their service. Management and concierge staff also earn praise for their dedication and helpfulness, fostering a welcoming atmosphere.
The hotel's pool areas, particularly the rooftop pool, are well-received for their design and views, despite some operational hiccups and limited sunbeds. Comfortable beds both in the rooms and around the property ensure a restful experience for guests, rounding out the overall positive stay at AWA Holbox Hotel Boutique.
Dining at the hotel draws enthusiastic reviews for its delicious Mexican cuisine with unique twists and high-quality presentation. Both onsite restaurants, particularly the beachside one, offer enjoyable environments complemented by professional barista services and excellent cocktails. The overall dining experience is enhanced by superb service with staff going above and beyond to fulfill guests' needs.
Guests are impressed by the lovely and spacious rooms, praised for their meticulous design, cleanliness and stunning sea views. Despite mentions of minor issues like noise insulation and occasional maintenance concerns, the unique room amenities contribute to a comfortable stay. Cleanliness is a strong positive feature with both rooms and the property maintaining an immaculate condition, significantly enhancing the hospitality experience.
The staff at AWA Holbox Hotel Boutique are highlighted as exceptional with their friendliness and attentiveness standing out in numerous reviews. Key staff members, like Sacha and Melissa, leave a lasting positive impression through their service. Management and concierge staff also earn praise for their dedication and helpfulness, fostering a welcoming atmosphere.
The hotel's pool areas, particularly the rooftop pool, are well-received for their design and views, despite some operational hiccups and limited sunbeds. Comfortable beds both in the rooms and around the property ensure a restful experience for guests, rounding out the overall positive stay at AWA Holbox Hotel Boutique.
Categories
Luxury
Beach
Honeymoon
$
+3
Info
Summary of reviews
Hotel Casa Tortuga Tulum - Cenotes Park Inclusive receives a wealth of positive reviews across various categories. The tranquil location is highly praised for its natural beauty, offering a serene escape with convenient proximity to stunning cenotes and nearby attractions like Xel-Ha and archaeological sites. Although the hotel is secluded, requiring a vehicle for easy access to Tulum's city center and other locales, the peaceful setting contributes significantly to a restful and private experience.
Guests appreciate the spacious, clean and modern rooms equipped with amenities such as flat-screen TVs with Netflix, air conditioning and kitchenettes. The large, comfortable beds are frequently highlighted, ensuring a pleasant and restful stay. Despite occasional mentions of minor issues like variable water temperature in the showers, musty smells or inconsistent housekeeping, the overall sentiment towards the accommodations remains positive.
Breakfast offerings at the hotel receive mixed reviews. While many find the breakfast delicious and of good quality, concerns about its late availability and extra costs for some items like fruits are noted. This timing issue is particularly inconvenient for early risers or those planning to explore Tulum. Conversely, the unique dining experience, especially dinner at the cenote cave and the 4-course meals at the Baalman restaurant, garners high praise, although diners must plan ahead due to the early closing times of on-site dining options.
Cleanliness stands out as a strong point with many guests describing the property as fresh, well-maintained and hygienic. Modern decor and inviting pool areas further enhance the appeal of the hotel. The pool facilities, frequently described as beautiful and comfortable, add to the overall relaxing atmosphere.
Staff receive generally favorable feedback for their friendliness and helpfulness, contributing to a welcoming environment. Specific staff members like Miss Lulú and Lucy are often commended for their exceptional service. However, some inconsistencies in service quality, particularly at night, are noted.
WiFi quality presents a mixed bag with some guests experiencing stable and excellent connectivity while others confront unreliable or non-functional internet. Helpful staff at reception reportedly address these issues promptly when they arise.
Parking arrangements are well-received with secure and convenient options available near rooms and the cenote site, enhancing overall convenience for guests with vehicles.
In summary, Hotel Casa Tortuga Tulum - Cenotes Park Inclusive is celebrated for its beautiful and peaceful setting, comfortable and well-equipped rooms and warm hospitality. While there are some logistical considerations with breakfast timing, dining options and WiFi reliability, the general consensus points to a satisfying and memorable stay, especially for those seeking a natural retreat.
Guests appreciate the spacious, clean and modern rooms equipped with amenities such as flat-screen TVs with Netflix, air conditioning and kitchenettes. The large, comfortable beds are frequently highlighted, ensuring a pleasant and restful stay. Despite occasional mentions of minor issues like variable water temperature in the showers, musty smells or inconsistent housekeeping, the overall sentiment towards the accommodations remains positive.
Breakfast offerings at the hotel receive mixed reviews. While many find the breakfast delicious and of good quality, concerns about its late availability and extra costs for some items like fruits are noted. This timing issue is particularly inconvenient for early risers or those planning to explore Tulum. Conversely, the unique dining experience, especially dinner at the cenote cave and the 4-course meals at the Baalman restaurant, garners high praise, although diners must plan ahead due to the early closing times of on-site dining options.
Cleanliness stands out as a strong point with many guests describing the property as fresh, well-maintained and hygienic. Modern decor and inviting pool areas further enhance the appeal of the hotel. The pool facilities, frequently described as beautiful and comfortable, add to the overall relaxing atmosphere.
Staff receive generally favorable feedback for their friendliness and helpfulness, contributing to a welcoming environment. Specific staff members like Miss Lulú and Lucy are often commended for their exceptional service. However, some inconsistencies in service quality, particularly at night, are noted.
WiFi quality presents a mixed bag with some guests experiencing stable and excellent connectivity while others confront unreliable or non-functional internet. Helpful staff at reception reportedly address these issues promptly when they arise.
Parking arrangements are well-received with secure and convenient options available near rooms and the cenote site, enhancing overall convenience for guests with vehicles.
In summary, Hotel Casa Tortuga Tulum - Cenotes Park Inclusive is celebrated for its beautiful and peaceful setting, comfortable and well-equipped rooms and warm hospitality. While there are some logistical considerations with breakfast timing, dining options and WiFi reliability, the general consensus points to a satisfying and memorable stay, especially for those seeking a natural retreat.
Categories
Luxury
Honeymoon
Romantic
$
+3
Info
Summary of reviews
My Blue Hotel Holbox is celebrated for its serene and idyllic beachfront location, offering guests peace and tranquility while maintaining convenient access to nearby attractions. The hotel's setting along one of Holbox's most beautiful beaches, close to Punta Mosquito, provides a private and soothing escape with excellent views and minimal disturbance from foot traffic. The modern amenities, well-maintained grounds and beach facilities offer further appeal for those looking to disconnect and relax in a natural paradise.
Guests find the breakfast offerings diverse and enjoyable, featuring items such as eggs, pancakes and fresh fruit, often enjoyed in a pleasant outdoor setting with sea views. Although some mention the breakfast could benefit from more variety and better management, it generally receives positive feedback for its freshness and taste.
Dinner experiences receive mixed reviews; while many appreciate the charming setting and reasonably priced meals by the sea, there are mentions of issues such as cold food, disappointing seafood quality and inconsistent service. The pricing of meals and the limited dinner offerings also come under scrutiny.
The rooms at My Blue Hotel are praised for their spaciousness, cleanliness and modern simplicity. Guests enjoy the large beds, comfortable bedding and additional amenities like balconies with sea views and smart TVs. Although some guests find the decor too minimalist and note occasional noise disturbances, the overall comfort and efficient room cleaning service are well-regarded.
Cleanliness throughout the hotel is a high point with guests consistently commending the immaculate condition of rooms, common areas and the beach. The attentive cleaning staff ensures a consistently tidy and welcoming environment, despite a few isolated issues with room maintenance.
The staff at My Blue Hotel Holbox is frequently praised for their friendliness, responsiveness and helpfulness. Notable employees, including Fatima and receptionists Cristian, Ricardo and Rodrigo, receive specific accolades. While there are occasional mentions of language barriers and inconsistency in service, the majority of guests find the staff's warm and accommodating nature enhances their stay.
Wi-Fi experiences are mixed with many guests reporting strong and reliable internet access, even reaching near the beach. However, there are instances of poor connectivity, particularly in rooms.
The hotel's pool areas receive high praise for their cleanliness, beauty and the added convenience of a poolside bar. The infinity pool, offering stunning sea views, along with ample lounge chairs, contributes to a relaxing and visually appealing environment.
Families find My Blue Hotel Holbox to be a welcoming destination, featuring family-friendly rooms and facilities, including baby beds and spacious accommodations near the pool. Despite occasional noise from active children, the hotel maintains a peaceful ambiance suitable for family vacations.
Overall, the comfortable beds, spacious rooms and attentive service make My Blue Hotel Holbox a cozy and restful destination. While there are areas for improvement, particularly in dining and room soundproofing, the hotel’s strengths in location, cleanliness and staff hospitality stand out, making it a favored retreat for many travelers.
Guests find the breakfast offerings diverse and enjoyable, featuring items such as eggs, pancakes and fresh fruit, often enjoyed in a pleasant outdoor setting with sea views. Although some mention the breakfast could benefit from more variety and better management, it generally receives positive feedback for its freshness and taste.
Dinner experiences receive mixed reviews; while many appreciate the charming setting and reasonably priced meals by the sea, there are mentions of issues such as cold food, disappointing seafood quality and inconsistent service. The pricing of meals and the limited dinner offerings also come under scrutiny.
The rooms at My Blue Hotel are praised for their spaciousness, cleanliness and modern simplicity. Guests enjoy the large beds, comfortable bedding and additional amenities like balconies with sea views and smart TVs. Although some guests find the decor too minimalist and note occasional noise disturbances, the overall comfort and efficient room cleaning service are well-regarded.
Cleanliness throughout the hotel is a high point with guests consistently commending the immaculate condition of rooms, common areas and the beach. The attentive cleaning staff ensures a consistently tidy and welcoming environment, despite a few isolated issues with room maintenance.
The staff at My Blue Hotel Holbox is frequently praised for their friendliness, responsiveness and helpfulness. Notable employees, including Fatima and receptionists Cristian, Ricardo and Rodrigo, receive specific accolades. While there are occasional mentions of language barriers and inconsistency in service, the majority of guests find the staff's warm and accommodating nature enhances their stay.
Wi-Fi experiences are mixed with many guests reporting strong and reliable internet access, even reaching near the beach. However, there are instances of poor connectivity, particularly in rooms.
The hotel's pool areas receive high praise for their cleanliness, beauty and the added convenience of a poolside bar. The infinity pool, offering stunning sea views, along with ample lounge chairs, contributes to a relaxing and visually appealing environment.
Families find My Blue Hotel Holbox to be a welcoming destination, featuring family-friendly rooms and facilities, including baby beds and spacious accommodations near the pool. Despite occasional noise from active children, the hotel maintains a peaceful ambiance suitable for family vacations.
Overall, the comfortable beds, spacious rooms and attentive service make My Blue Hotel Holbox a cozy and restful destination. While there are areas for improvement, particularly in dining and room soundproofing, the hotel’s strengths in location, cleanliness and staff hospitality stand out, making it a favored retreat for many travelers.
Categories
Luxury
Honeymoon
Family
$
+4
Luxury
Summary of reviews related to the 'Luxury' category
Aloft by Marriott Playa del Carmen offers a modern and stylish experience in the heart of the city. Guests appreciate the hotel's spacious and comfortable rooms, which match the photos and promises made online. The hotel's design exudes an upscale vibe, complemented by its premium-level facilities. The two pools on the rooftop terrace provide super luxury with stunning views, enhancing the urban luxury experience. The hotel's beautiful condition and cleanliness are often highlighted, as well as the spectacular staff that contributes to an overall excellent stay. Some compare it to larger all-inclusive resorts in Playa del Carmen but note the unique appeal of Aloft's amenities and central location.
$
+5
Info
Summary of reviews
Casa TICUL Hotel Boutique - 5Th Ave stands out as a centrally located gem in the heart of Playa del Carmen. Its enviable position on the bustling 5th Avenue offers guests easy access to beautiful beaches, numerous shops and diverse restaurants, making it an excellent base for exploring the city. Despite its central location, the hotel manages to maintain a relatively peaceful atmosphere, striking a balance between relaxation and vibrant city life.
The hotel features clean and comfortable rooms, many of which are spacious and well-decorated, contributing to a pleasant and welcoming ambiance. Guests particularly appreciate the professional and attentive service provided by the reception staff. Cleanliness within the rooms is generally well-maintained, although common areas could benefit from more consistent upkeep.
The hotel's rooftop breakfast area is a hit with many guests, who enjoy the simple yet tasty offerings in a beautiful setting. However, the breakfast menu could use more variety and better service consistency, as some reviews indicate frustrations with limited options and occasional quality issues.
Staff at Casa TICUL Hotel Boutique receive high praise for their friendliness and helpfulness, significantly enhancing the overall guest experience. Individual staff members are often mentioned by name, reflecting their exceptional service and personal care.
While the pool facilities are appreciated by some, there are frequent mentions of maintenance issues and cleanliness concerns. The pool area appears to be in need of more consistent cleaning and upkeep.
Internet connectivity is another area that could use improvement with many guests reporting unstable or poor WiFi performance, which can be a drawback for those needing reliable internet access.
For beachgoers, the hotel's proximity to several stunning beaches is a major highlight. The convenience of short walks to the shoreline, along with the added benefit of promotions at nearby beach clubs, enhances the beach experience.
Families traveling with children find the hotel largely welcoming, though some logistical challenges such as the lack of an elevator and the deep pool can pose difficulties. Despite these minor inconveniences, the overall family-friendly environment and spacious accommodations are appreciated.
Finally, for those interested in nightlife, the hotel's location provides easy access to a variety of bars, restaurants and nightclubs, making it an ideal choice for those looking to enjoy Playa del Carmen's vibrant social scene.
In summary, Casa TICUL Hotel Boutique - 5Th Ave offers an excellent combination of location, service and comfort, making it a popular choice for visitors seeking to experience the best of Playa del Carmen, though certain areas like pool maintenance and WiFi stability could benefit from further attention.
The hotel features clean and comfortable rooms, many of which are spacious and well-decorated, contributing to a pleasant and welcoming ambiance. Guests particularly appreciate the professional and attentive service provided by the reception staff. Cleanliness within the rooms is generally well-maintained, although common areas could benefit from more consistent upkeep.
The hotel's rooftop breakfast area is a hit with many guests, who enjoy the simple yet tasty offerings in a beautiful setting. However, the breakfast menu could use more variety and better service consistency, as some reviews indicate frustrations with limited options and occasional quality issues.
Staff at Casa TICUL Hotel Boutique receive high praise for their friendliness and helpfulness, significantly enhancing the overall guest experience. Individual staff members are often mentioned by name, reflecting their exceptional service and personal care.
While the pool facilities are appreciated by some, there are frequent mentions of maintenance issues and cleanliness concerns. The pool area appears to be in need of more consistent cleaning and upkeep.
Internet connectivity is another area that could use improvement with many guests reporting unstable or poor WiFi performance, which can be a drawback for those needing reliable internet access.
For beachgoers, the hotel's proximity to several stunning beaches is a major highlight. The convenience of short walks to the shoreline, along with the added benefit of promotions at nearby beach clubs, enhances the beach experience.
Families traveling with children find the hotel largely welcoming, though some logistical challenges such as the lack of an elevator and the deep pool can pose difficulties. Despite these minor inconveniences, the overall family-friendly environment and spacious accommodations are appreciated.
Finally, for those interested in nightlife, the hotel's location provides easy access to a variety of bars, restaurants and nightclubs, making it an ideal choice for those looking to enjoy Playa del Carmen's vibrant social scene.
In summary, Casa TICUL Hotel Boutique - 5Th Ave offers an excellent combination of location, service and comfort, making it a popular choice for visitors seeking to experience the best of Playa del Carmen, though certain areas like pool maintenance and WiFi stability could benefit from further attention.
Categories
Luxury
Beach
Family
$
+12
Info
Categories
Luxury
Pool
Infinity Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Boutique-Style
$
+3
Info
Categories
Luxury
Beach
Sustainability Journey
Categories
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