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Business Hotels with Rooftop Pool in Quintana Roo
23 HOTELS IN QUINTANA ROOMost popular user searches in Quintana Roo: hotels with pool water slide.
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Summary of reviews
Soul Beach Hotel & Spa in Playa del Carmen is widely praised for its excellent location, being conveniently close to the vibrant Fifth Avenue and just steps away from the beach. This strategic position allows guests to easily explore local attractions while enjoying a tranquil and serene environment.
The hotel excels with its clean and spacious rooms, characterized by modern décor and thoughtful layouts. Comfort is a recurring theme in guest reviews with cozy beds, pillows and additional amenities such as kitchenettes and elegantly designed balconies. The rooftop pool is particularly notable, offering beautiful panoramic views, a relaxing atmosphere and an overall pleasant experience for guests.
The hotel's staff receives high marks for their friendliness and helpfulness with the reception and service personnel enhancing guests' overall experience through their attentive and welcoming demeanor. Specific individuals like Mary, Martin and Arturo are often mentioned positively, contributing to a harmonious and enjoyable stay.
Although the breakfast offering garners mixed reviews with some appreciating the delicious and freshly prepared dishes, others find the selection limited and the service slow, especially due to the late breakfast hours. Dinner experiences are largely positive with specific dishes like shrimp and fish tempura tacos receiving high praise despite some concerns about the price and variety of the menu.
The spa facilities at Soul Beach Hotel & Spa are frequently highlighted as a must-visit. Guests appreciate the high-quality treatments, relaxing ambiance and beautiful design. However, the absence of free access and some services being seen as overpriced are noted as areas for improvement.
Cleanliness is another strong suit with most guests finding the rooms and facilities to be well-maintained and hygienic. Some occasional lapses do occur but do not overshadow the general perception of a pristine environment.
The WiFi experience at the hotel is mixed; while many guests enjoy reliable internet access, others report inconsistent performance, particularly in the rooms.
The hotel promises a desirable stay for beach lovers, thanks to its proximity to the beach. Appreciative reviews stress the convenience of the location for beach access. Beds and bedding receive particular commendation for their comfort, contributing to restful nights.
Overall, Soul Beach Hotel & Spa is a favored choice for travelers seeking a combination of convenience, comfort and friendly service in Playa del Carmen. While it may not fully live up to the five-star rating it advertises, it provides a quite appealing choice for a relaxing and pleasant vacation with some areas needing minor enhancements.
The hotel excels with its clean and spacious rooms, characterized by modern décor and thoughtful layouts. Comfort is a recurring theme in guest reviews with cozy beds, pillows and additional amenities such as kitchenettes and elegantly designed balconies. The rooftop pool is particularly notable, offering beautiful panoramic views, a relaxing atmosphere and an overall pleasant experience for guests.
The hotel's staff receives high marks for their friendliness and helpfulness with the reception and service personnel enhancing guests' overall experience through their attentive and welcoming demeanor. Specific individuals like Mary, Martin and Arturo are often mentioned positively, contributing to a harmonious and enjoyable stay.
Although the breakfast offering garners mixed reviews with some appreciating the delicious and freshly prepared dishes, others find the selection limited and the service slow, especially due to the late breakfast hours. Dinner experiences are largely positive with specific dishes like shrimp and fish tempura tacos receiving high praise despite some concerns about the price and variety of the menu.
The spa facilities at Soul Beach Hotel & Spa are frequently highlighted as a must-visit. Guests appreciate the high-quality treatments, relaxing ambiance and beautiful design. However, the absence of free access and some services being seen as overpriced are noted as areas for improvement.
Cleanliness is another strong suit with most guests finding the rooms and facilities to be well-maintained and hygienic. Some occasional lapses do occur but do not overshadow the general perception of a pristine environment.
The WiFi experience at the hotel is mixed; while many guests enjoy reliable internet access, others report inconsistent performance, particularly in the rooms.
The hotel promises a desirable stay for beach lovers, thanks to its proximity to the beach. Appreciative reviews stress the convenience of the location for beach access. Beds and bedding receive particular commendation for their comfort, contributing to restful nights.
Overall, Soul Beach Hotel & Spa is a favored choice for travelers seeking a combination of convenience, comfort and friendly service in Playa del Carmen. While it may not fully live up to the five-star rating it advertises, it provides a quite appealing choice for a relaxing and pleasant vacation with some areas needing minor enhancements.
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Rooftop Pool
Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Business
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Summary of reviews
Fairmont Mayakoba is a luxurious and exceptional hotel located in the lush forests of Riviera Maya. The hotel offers a complimentary boat ride that provides amazing views and a little trip around the lake of the property that guests must see. The breakfast has received high praise from guests with a comprehensive buffet and plenty of healthy options. The hotel's restaurants have been raved about by guests with high praise for dishes at Las Brisas, Cello at Banyan Tree and Punta Bonita at Rosewood. The rooms are comfortable and well-stocked with daily cleaning services to ensure a comfortable stay. The hotel impresses guests with its impeccable cleanliness and commitment to sanitization. The staff goes above and beyond in terms of being helpful, friendly and professional, providing a super friendly, family-like atmosphere that guests are sure to appreciate. The pool area is sleek and modern and the beach is described as beautiful, wide and miles long with crystal clear sea water. Overall, Fairmont Mayakoba is a top hotel in the world, offering luxury and a fantastic experience for families and couples alike.
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Business
Pool
Infinity Pool
Rooftop Pool
Children's Pool
Pool Swim Up Bar
Outdoor Pool
Luxury
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Summary of reviews
The Fives Downtown Hotel & Residences, Curio Collection by Hilton, garners high praise for its exceptional offerings and strategic location in the heart of Playa del Carmen. Guests consistently highlight its proximity to the lively Fifth Avenue, stunning beaches, and key transportation hubs, making it an ideal base for both exploration and relaxation. The hotel's position allows for easy access to a variety of dining, shopping, and entertainment options while maintaining a tranquil ambiance conducive to restful evenings.
The breakfast experience is favorably reviewed, characterized by a range of choices and attentive staff, particularly enhancing the rooftop dining with scenic views. Rooms are lauded for their spaciousness, modern design, and exceptional comfort, with beds often described as a highlight for their luxurious quality. Cleanliness throughout the property stands out, complemented by diligent housekeeping and overall maintenance.
The staff at The Fives Downtown Hotel is a standout feature, frequently commended for their friendliness and professionalism. Visitors appreciate the team's dedication to delivering attentive and personalized service, which significantly enriches the overall guest experience.
A notable attraction is the rooftop pool, which offers breathtaking views of the ocean and city skyline and is frequently mentioned as the highlight of many guests' stays. This infinity pool, along with its elegant bar and lounging areas, provides a spectacular retreat with an inviting atmosphere.
Despite the minor critique of the parking fees and the occasional reports of service delays or Wi-Fi inconsistencies, the hotel's family-friendly environment, comfort, modern amenities, and exceptional service contribute to an overwhelmingly positive reputation among visitors. Overall, The Fives Downtown Hotel & Residences offers a memorable and luxurious experience, enhanced by its prime location and outstanding facilities.
The breakfast experience is favorably reviewed, characterized by a range of choices and attentive staff, particularly enhancing the rooftop dining with scenic views. Rooms are lauded for their spaciousness, modern design, and exceptional comfort, with beds often described as a highlight for their luxurious quality. Cleanliness throughout the property stands out, complemented by diligent housekeeping and overall maintenance.
The staff at The Fives Downtown Hotel is a standout feature, frequently commended for their friendliness and professionalism. Visitors appreciate the team's dedication to delivering attentive and personalized service, which significantly enriches the overall guest experience.
A notable attraction is the rooftop pool, which offers breathtaking views of the ocean and city skyline and is frequently mentioned as the highlight of many guests' stays. This infinity pool, along with its elegant bar and lounging areas, provides a spectacular retreat with an inviting atmosphere.
Despite the minor critique of the parking fees and the occasional reports of service delays or Wi-Fi inconsistencies, the hotel's family-friendly environment, comfort, modern amenities, and exceptional service contribute to an overwhelmingly positive reputation among visitors. Overall, The Fives Downtown Hotel & Residences offers a memorable and luxurious experience, enhanced by its prime location and outstanding facilities.
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Rooftop Pool
Business
Pool
Infinity Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
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Summary of reviews
The Hyatt Centric Playa del Carmen - Downtown House & Beach House garners strong positive reviews for its prime location, nestled in the heart of the bustling Fifth Avenue, allowing guests to immerse themselves in local life while enjoying easy access to top attractions, restaurants, bars, and the beach. The hotel's tranquility amidst vibrancy is complemented by spacious, stylish, and impeccably clean rooms that provide comfort and modern amenities, ensuring a delightful stay.
The staff receives high praise for their exceptional service, especially in areas like the Umi restaurant, lobby, and rooftop, contributing to a welcoming and pleasant atmosphere. Despite mixed feedback about breakfast, the overall dining ambiance remains appealing, with specific commendations for the breakfast manager by the pool. The rooftop pool stands out as a favorite feature, offering stunning ocean views and a lively environment with a swim-up bar and cabana seating, making it ideal for relaxation and entertainment.
The hotel's vibrant setting is particularly appealing to guests seeking an energetic and exciting vacation, offering easy access to Playa del Carmen's renowned nightlife. While the lively atmosphere, enhanced by music, draws party enthusiasts, it may not suit those seeking peace, though earplugs help minimize noise. Beds at the hotel are highly regarded for their exceptional comfort, often surpassing personal expectations and ensuring restful nights.
Overall, Hyatt Centric Playa del Carmen's combination of location, comfort, service, and vibrant atmosphere makes it a top choice for travelers looking to experience the true spirit of Playa del Carmen amidst stylish and inviting surroundings.
The staff receives high praise for their exceptional service, especially in areas like the Umi restaurant, lobby, and rooftop, contributing to a welcoming and pleasant atmosphere. Despite mixed feedback about breakfast, the overall dining ambiance remains appealing, with specific commendations for the breakfast manager by the pool. The rooftop pool stands out as a favorite feature, offering stunning ocean views and a lively environment with a swim-up bar and cabana seating, making it ideal for relaxation and entertainment.
The hotel's vibrant setting is particularly appealing to guests seeking an energetic and exciting vacation, offering easy access to Playa del Carmen's renowned nightlife. While the lively atmosphere, enhanced by music, draws party enthusiasts, it may not suit those seeking peace, though earplugs help minimize noise. Beds at the hotel are highly regarded for their exceptional comfort, often surpassing personal expectations and ensuring restful nights.
Overall, Hyatt Centric Playa del Carmen's combination of location, comfort, service, and vibrant atmosphere makes it a top choice for travelers looking to experience the true spirit of Playa del Carmen amidst stylish and inviting surroundings.
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Business
Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Dog Friendly
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Summary of reviews
Hotel Los Itzaes by 5th Avenue in Playa del Carmen is consistently praised for its exceptional location, offering guests the perfect balance between vibrant city life and tranquil relaxation. Situated just a short walk from the bustling 5th Avenue, renowned for its lively nightlife, shops, and dining options, the hotel also boasts proximity to beaches and important transportation hubs like the ADO bus station and the Cozumel ferry port. Despite its central position, guests enjoy a peaceful retreat away from the noise, surrounded by a host of conveniences including banks and pharmacies.
Though the hotel does not provide on-site breakfast, guests benefit from recommended local eateries. These options, despite being slightly more expensive, offer a variety of satisfying meals to start the day. Guests appreciate the nearby restaurant choices which provide everything from buffet spreads to hearty homestyle breakfast and lunch options.
The rooms at Hotel Los Itzaes are frequently highlighted for their spaciousness and cleanliness, featuring modern amenities such as air conditioning, mini fridges, and occasionally scenic balconies. Beds and pillows receive particular praise for their comfort, fostering a restful sleep. The hotel is well laid-out over four floors, making accessibility straightforward despite the absence of an elevator.
Cleanliness across the hotel is unrivaled, with meticulous daily cleaning ensuring a hygienic and welcoming environment. The friendly and attentive staff greatly enhance the overall guest experience, consistently offering exceptional service and hospitality. Individuals such as Marta, Vicky, and Diana stand out for their dedication to serving guests, providing personalized attention and insightful local recommendations.
The hotel also offers free and generally reliable WiFi service, although some minor hiccups have been reported. The rooftop pool, while modest in size, offers a serene escape with charming terrace views, providing guests with a delightful setting to relax.
Overall, Hotel Los Itzaes by 5th Avenue is renowned for offering a superb combination of comfort, convenience, and an ideal location, making it a top choice for travelers seeking a memorable stay in Playa del Carmen. Its balance of tranquility and accessibility, alongside enduring guest satisfaction with the hotel’s amenities and service, ensure its reputation as a delightful choice for both local and international visitors.
Though the hotel does not provide on-site breakfast, guests benefit from recommended local eateries. These options, despite being slightly more expensive, offer a variety of satisfying meals to start the day. Guests appreciate the nearby restaurant choices which provide everything from buffet spreads to hearty homestyle breakfast and lunch options.
The rooms at Hotel Los Itzaes are frequently highlighted for their spaciousness and cleanliness, featuring modern amenities such as air conditioning, mini fridges, and occasionally scenic balconies. Beds and pillows receive particular praise for their comfort, fostering a restful sleep. The hotel is well laid-out over four floors, making accessibility straightforward despite the absence of an elevator.
Cleanliness across the hotel is unrivaled, with meticulous daily cleaning ensuring a hygienic and welcoming environment. The friendly and attentive staff greatly enhance the overall guest experience, consistently offering exceptional service and hospitality. Individuals such as Marta, Vicky, and Diana stand out for their dedication to serving guests, providing personalized attention and insightful local recommendations.
The hotel also offers free and generally reliable WiFi service, although some minor hiccups have been reported. The rooftop pool, while modest in size, offers a serene escape with charming terrace views, providing guests with a delightful setting to relax.
Overall, Hotel Los Itzaes by 5th Avenue is renowned for offering a superb combination of comfort, convenience, and an ideal location, making it a top choice for travelers seeking a memorable stay in Playa del Carmen. Its balance of tranquility and accessibility, alongside enduring guest satisfaction with the hotel’s amenities and service, ensure its reputation as a delightful choice for both local and international visitors.
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Business
Pool
Rooftop Pool
Pool Lap Lanes
Outdoor Pool
3 Star
From $693
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This all-inclusive resort boasts a privileged location right in front of a large sandy beach, providing the most luxurious getaway for adult guests only. Guests can enjoy fine dining options at the restaurant, rejuvenate their body and mind at the spa, relax at the infinity pool with a drink and thoroughly enjoy the serenity of their surroundings.
Summary of reviews
Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive is a luxurious resort that exceeds expectations in terms of service, amenities and overall experience. The resort is considered the best in Cancun and one of the best in the world. The stunning beach and pool views along with the exceptional staff make guests feel like royalty. The restaurants offer unparalleled quality and the resort adds personal touches to make guests feel special. Although the spa is expensive, the resort is clean, beautiful and entertaining with a fun atmosphere and no children. Overall, Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive is a truly exceptional resort that offers an amazing experience for guests. We loved every aspect of our stay and even became members to stay here again.
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Business
Pool
Infinity Pool
Indoor Pool
Rooftop Pool
Panoramic View Pool
Pool Swim Up Bar
Outdoor Pool
Luxury
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Summary of reviews
The Hyatt Vivid Playa Del Carmen All-Inclusive Adult Only Resort is highly regarded for its prime location nestled in the bustling heart of Playa del Carmen. Its proximity to the popular 5th Avenue, filled with shops, bars and restaurants, along with easy access to local attractions, offers guests the best of urban vibrancy and beachfront tranquility. The property itself is beautifully maintained, featuring clean rooms, scenic views and a pleasant overall ambiance.
Guests frequently commend the exceptional service and friendliness of the staff, from a warm welcome to attentive service throughout their stay. The team goes above and beyond to meet guests' needs, contributing to a memorable vacation experience. The cleanliness of both the rooms and common areas is consistently praised with well-maintained facilities enhancing the resort's elegant feel.
Positive reviews highlight the spaciousness, modernity and comfort of the rooms. Many appreciate features like luxurious beds, balconies with beautiful views and in-room amenities such as jacuzzis. Although there are occasional mentions of outdated rooms or the need for more thorough cleaning of the jacuzzis, the guest experience remains largely positive.
The breakfast experience is positively noted for its variety and quality, especially at the Spice restaurant. Despite minor drawbacks, such as the desire for more breakfast options and the absence of real fruit juices, the overall breakfast service leaves guests satisfied. Similarly, dinner options receive high praise, particularly the Asian-themed Asiana and Mediterranean-inspired Kalamata restaurants. Even though some find the selection limited or the food quality slightly below expectations, the all-inclusive package's overall variety and culinary offerings are well-received.
Guests generally enjoy the resort's pool facilities with fun activities and entertainment creating a lively atmosphere. The pools are described as beautiful and well-designed, though some note the need for longer pool hours and more space. Dining options near the pool and additional amenities like the gym and spa complement the overall positive poolside experience.
The beach gets mixed reviews with some guests finding it rocky and narrow, making swimming less enjoyable. Despite occasional seaweed and crowding issues, the hotel's efforts to maintain cleanliness are evident. While the beach may not always be a highlight, the resort's well-maintained environment compensates for any shortcomings.
The all-inclusive experience at Hilton Playa del Carmen is celebrated for its extensive food and drink offerings across seven restaurants. Although some note that not all premium items are included, the variety and quality of options available create a relaxing and enjoyable atmosphere.
Overall, Hilton Playa del Carmen stands out for its excellent location, high standards of cleanliness, comfortable accommodations and exceptional service, making it a top choice for those seeking a luxurious and relaxing getaway.
Guests frequently commend the exceptional service and friendliness of the staff, from a warm welcome to attentive service throughout their stay. The team goes above and beyond to meet guests' needs, contributing to a memorable vacation experience. The cleanliness of both the rooms and common areas is consistently praised with well-maintained facilities enhancing the resort's elegant feel.
Positive reviews highlight the spaciousness, modernity and comfort of the rooms. Many appreciate features like luxurious beds, balconies with beautiful views and in-room amenities such as jacuzzis. Although there are occasional mentions of outdated rooms or the need for more thorough cleaning of the jacuzzis, the guest experience remains largely positive.
The breakfast experience is positively noted for its variety and quality, especially at the Spice restaurant. Despite minor drawbacks, such as the desire for more breakfast options and the absence of real fruit juices, the overall breakfast service leaves guests satisfied. Similarly, dinner options receive high praise, particularly the Asian-themed Asiana and Mediterranean-inspired Kalamata restaurants. Even though some find the selection limited or the food quality slightly below expectations, the all-inclusive package's overall variety and culinary offerings are well-received.
Guests generally enjoy the resort's pool facilities with fun activities and entertainment creating a lively atmosphere. The pools are described as beautiful and well-designed, though some note the need for longer pool hours and more space. Dining options near the pool and additional amenities like the gym and spa complement the overall positive poolside experience.
The beach gets mixed reviews with some guests finding it rocky and narrow, making swimming less enjoyable. Despite occasional seaweed and crowding issues, the hotel's efforts to maintain cleanliness are evident. While the beach may not always be a highlight, the resort's well-maintained environment compensates for any shortcomings.
The all-inclusive experience at Hilton Playa del Carmen is celebrated for its extensive food and drink offerings across seven restaurants. Although some note that not all premium items are included, the variety and quality of options available create a relaxing and enjoyable atmosphere.
Overall, Hilton Playa del Carmen stands out for its excellent location, high standards of cleanliness, comfortable accommodations and exceptional service, making it a top choice for those seeking a luxurious and relaxing getaway.
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Business
Pool
Rooftop Pool
Panoramic View Pool
Pool Swim Up Bar
Lazy River
Outdoor Pool
Golf
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Summary of reviews
Angelo's Hotel in Playa del Carmen offers a rewarding experience for travelers, primarily highlighted by positive reviews across key categories. The hotel stands out with its exceptional cleanliness, emphasizing well-maintained rooms and facilities that consistently receive praise from guests. Spacious accommodations provide comfort for both individuals and families, complemented by large and comfortable beds, making it an attractive option for budget-conscious visitors.
Despite mixed feedback on location, Angelo's Hotel is strategically situated to offer convenience and tranquility, being close to popular attractions like Fifth Avenue and the beach, while offering a serene retreat from the city center’s hustle. This balance, along with accessible transportation options, makes it suitable for explorers. The rooftop pool adds a peaceful element, though some note areas for improvement in maintenance.
Breakfast at Angelo's Hotel, although simple, receives commendation for its quality and the attentiveness of staff, contributing to a positive start to the day. The hotel staff, particularly praised for their friendliness and professionalism, significantly enhance the guest experience with their hospitable and helpful nature, making guests feel welcomed and cared for.
Parking is straightforward and convenient, adding ease for those wishing to explore further afield. Although bed comfort has varied reviews, many guests find them spacious and accommodating. Overall, Angelo's Hotel presents a commendable choice for travelers seeking comfort, cleanliness, and a welcoming atmosphere in Playa del Carmen.
Despite mixed feedback on location, Angelo's Hotel is strategically situated to offer convenience and tranquility, being close to popular attractions like Fifth Avenue and the beach, while offering a serene retreat from the city center’s hustle. This balance, along with accessible transportation options, makes it suitable for explorers. The rooftop pool adds a peaceful element, though some note areas for improvement in maintenance.
Breakfast at Angelo's Hotel, although simple, receives commendation for its quality and the attentiveness of staff, contributing to a positive start to the day. The hotel staff, particularly praised for their friendliness and professionalism, significantly enhance the guest experience with their hospitable and helpful nature, making guests feel welcomed and cared for.
Parking is straightforward and convenient, adding ease for those wishing to explore further afield. Although bed comfort has varied reviews, many guests find them spacious and accommodating. Overall, Angelo's Hotel presents a commendable choice for travelers seeking comfort, cleanliness, and a welcoming atmosphere in Playa del Carmen.
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Business
Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Parking
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Summary of reviews
Aloft Cancun offers a vibrant and comfortable stay, appreciated by many for its ideal location in the heart of Cancun's bustling hotel zone. Guests have praised the hotel's proximity to the stunning public beaches, iconic nightlife venues like Coco Bongo, as well as a variety of restaurants and shopping areas. The convenience of nearby public transportation, supermarkets, and currency exchange services adds to the allure for travelers seeking both relaxation and exploration.
The hotel provides spacious and modern rooms that are generally clean and well-maintained. Many guests have enjoyed the comfortable beds and cozy pillows, which contribute to a restful sleep. Despite some mixed reviews about room ventilation and lighting, the overall experience is positive, with guests appreciating the efficient air conditioning and stunning views from the windows.
Breakfast at Aloft Cancun receives a mixed response; while some appreciate the quality and simplicity, others desire more variety and healthier options. Booking breakfast with the room is recommended to avoid high separate costs.
Staff at Aloft Cancun are often commended for their friendly and helpful demeanor, enhancing guests' experiences with attentiveness and professionalism. Specific staff members have stood out for exceptional service, although some inconsistencies in service quality have been noted, particularly during the day and in the restaurant.
The rooftop pool, albeit small and sometimes without heat, is a highlight, offering stunning city views and a pleasant environment for relaxation. While some maintenance and shade concerns exist, it serves as a serene escape from the vibrant city life below.
Aloft Cancun is well-suited for nightlife enthusiasts, with its proximity to lively spots and the tranquility of its own rooftop space. Parking, although narrow and challenging to navigate, is a convenient feature for those traveling by car.
Overall, Aloft Cancun provides a pleasant combination of comfort, location, and access to Cancun's attractions, making it an excellent choice for those seeking a dynamic yet peaceful retreat.
The hotel provides spacious and modern rooms that are generally clean and well-maintained. Many guests have enjoyed the comfortable beds and cozy pillows, which contribute to a restful sleep. Despite some mixed reviews about room ventilation and lighting, the overall experience is positive, with guests appreciating the efficient air conditioning and stunning views from the windows.
Breakfast at Aloft Cancun receives a mixed response; while some appreciate the quality and simplicity, others desire more variety and healthier options. Booking breakfast with the room is recommended to avoid high separate costs.
Staff at Aloft Cancun are often commended for their friendly and helpful demeanor, enhancing guests' experiences with attentiveness and professionalism. Specific staff members have stood out for exceptional service, although some inconsistencies in service quality have been noted, particularly during the day and in the restaurant.
The rooftop pool, albeit small and sometimes without heat, is a highlight, offering stunning city views and a pleasant environment for relaxation. While some maintenance and shade concerns exist, it serves as a serene escape from the vibrant city life below.
Aloft Cancun is well-suited for nightlife enthusiasts, with its proximity to lively spots and the tranquility of its own rooftop space. Parking, although narrow and challenging to navigate, is a convenient feature for those traveling by car.
Overall, Aloft Cancun provides a pleasant combination of comfort, location, and access to Cancun's attractions, making it an excellent choice for those seeking a dynamic yet peaceful retreat.
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Business
Pool
Infinity Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Beach
$
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Summary of reviews
Beach Palace Family Resort & Spa - All Inclusive is a highly recommended hotel for those looking for a luxurious and convenient vacation spot in Cancun. The hotel's unbeatable location in the lively Hotel Zone offers stunning views of the sea and/or lagoon and is within walking distance of Plaza La Isla, restaurants, clubs and bars. The dining experience is exceptional with a great selection of food and drinks, including Italian and Asian cuisine and the Mexican night is a highlight. The hotel's spacious and comfortable rooms offer amazing views, although some guests reported minor issues with noisy air conditioning and dated interiors. The hotel is known for its cleanliness and well-maintained facilities with guests praising the helpful and friendly staff who treat you like royalty. The pool area may be a bit small for the size of the hotel, but there are plenty of pool activities to keep you entertained and the beach is crystal-clear and well-maintained. The hotel is perfect for families with children, offering plenty of activities for all age groups. The all-inclusive package is exceptional with high-quality food and alcohol available and guests can even access other hotels in the same brand for an even more unforgettable experience. Overall, Beach Palace Family Resort & Spa - All Inclusive is a top-notch hotel that offers exceptional service and amenities, making it the perfect choice for a luxurious and unforgettable vacation.
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Business
Pool
Rooftop Pool
Children's Pool
Panoramic View Pool
Pool Swim Up Bar
Pool Water Slide
Outdoor Pool
Golf
$
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Summary of reviews
Overall, Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive is a top-notch hotel that provides guests with exceptional facilities and services. The luxurious atmosphere, friendly and professional staff, high-quality food and beautifully-decorated rooms make for a truly relaxing and enjoyable vacation. The hotel's restaurants are all rated 5 stars and the pizza place near the pool is a must-try for foodies. While the hotel may be pricier than other options in the area, it's worth every penny for the five-star stay. Cancun visitors looking for the best all-inclusive resort in the hotel zone should definitely consider Breathless Cancun Soul Resort & Spa.
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Rooftop Pool
Business
Pool
Infinity Pool
Heated Pool
Rooftop Pool
Panoramic View Pool
Pool Swim Up Bar
Outdoor Pool
$
Info
Summary of reviews
Hyatt Ziva Cancun All-Inclusive is a five-star hotel that offers exceptional facilities and services. Guests rave about the prime location, which is close to a ferry that takes guests to Isla Mujeres and allows them to experience Cancun while being in one of the less crowded areas. The hotel has two beaches, one of which is private and offers calmer and cleaner waters than other beaches in Cancun. The breakfast receives high praise from guests with many noting the large selection of food and varied options. The dinner options at Hyatt Ziva Cancun All-Inclusive received high marks from a majority of guests with some praising the delicious food at the Italian restaurant and others raving about the varied options at the different restaurants on the property. The hotel offers beautiful and comfortable rooms with great amenities and the cleanliness of the hotel is consistently praised by guests. The staff is described as amazing, kind and excellent with many guests commenting that they made them feel comfortable and welcome. The pool area is excellent with multiple pools, including a huge main pool and an infinity pool on the rooftop, offering beautiful scenery from every angle of the property. The beach experience is also beautiful with calm, clear water and stunning shades of blue. Hyatt Ziva Cancun All-Inclusive is a great property for families looking to have an excellent experience together with a dedicated kids room and a great Kids Club. Overall, it is a wonderful choice for those visiting Cancun and many guests highly recommend it.
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Business
Pool
Infinity Pool
Rooftop Pool
Children's Pool
Panoramic View Pool
Outdoor Pool
Luxury
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An adult-only hotel in Playa del Carmen with a unique, edgy, trendy and distinctive concept. It has 63 rooms and suites divided in different categories in order to suit the guests' particular needs.
Categories
Business
Pool
Rooftop Pool
Outdoor Pool
Honeymoon
From $115
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Info
Summary of reviews
The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive has garnered a favorable reputation among its guests with many praises highlighting its key features and amenities. The hotel’s location is particularly celebrated for its exceptional convenience in Playa del Carmen, situated close to both the beach and vibrant Fifth Avenue, offering easy access to restaurants, shops and nightlife. The rooftop terrace provides stunning views, blending tranquility with accessibility and making it a prime spot for relaxation and exploration without long commutes.
Guests consistently commend the breakfast buffet for its extensive variety and high quality. Fresh omelets, diverse Mexican and continental options, fresh fruit and friendly service contribute to an enjoyable morning meal. While there are suggestions for better buffet labeling and more vegetarian options, the overall feedback remains positive.
Dining experiences vary slightly; the Mexican restaurant stands out for its exceptional culinary quality and the rooftop area is praised for its atmosphere and meals. Despite occasional service hiccups and inconsistent food quality in other restaurants, many guests still find the dining options delicious and generous, particularly appreciating the à la carte options.
Rooms at the hotel receive high marks for their spaciousness, modern design and cleanliness. Guests appreciate the large, comfortable rooms, well-equipped bathrooms and stylish decor. Occasional issues with musty smells or noise do arise, but these are minor compared to the overall positive sentiment.
Cleanliness across the hotel is consistently praised with frequent cleaning and well-maintained facilities, including the pools. The attentive housekeeping staff ensures rooms remain tidy and fresh, enhancing the overall guest experience.
The hotel staff is frequently highlighted for their friendliness, attentiveness and professionalism, contributing significantly to the guest experience. Individual staff members, such as Daniella, Oleg and Freddy, receive special mentions for their exceptional service. Despite occasional variability in service quality, the general sentiment towards the staff is overwhelmingly positive.
Free WiFi at the hotel presents a mixed experience. While strong and fast in certain areas, connectivity issues persist, particularly in rooms and some public areas. Despite these issues, the hotel's luxurious atmosphere and amenities provide a promising stay for those prioritizing comfort over seamless internet connectivity.
The spa facilities are well-regarded for their cleanliness, relaxing atmosphere and professional staff, although additional fees and booking issues are noted. Guests often find the spa experience to be a standout with many praising the quality of massages.
The gym receives mixed reviews with guests appreciating its cleanliness and adequate equipment but noting its small size and limited capacity. Despite these limitations, it fulfills basic workout needs effectively.
The rooftop pool is a favorite feature due to its incredible views, lively atmosphere and friendly staff. While often crowded and occasionally marred by maintenance issues, the overall poolside experience remains positive, enhanced by good food and drinks.
Although the hotel does not have direct beach access, it offers complimentary shuttles to sister properties with private beach areas, which guests appreciate. The short walk to nearby beaches and stunning sea views from the rooftop add to the hotel’s charm, despite occasional seaweed concerns.
In summary, The Reef 28 Hotel & Spa stands out for its prime location, clean and spacious rooms, extensive breakfast options and friendly staff, making it a popular choice for adults seeking a luxurious and convenient getaway in Playa del Carmen.
Guests consistently commend the breakfast buffet for its extensive variety and high quality. Fresh omelets, diverse Mexican and continental options, fresh fruit and friendly service contribute to an enjoyable morning meal. While there are suggestions for better buffet labeling and more vegetarian options, the overall feedback remains positive.
Dining experiences vary slightly; the Mexican restaurant stands out for its exceptional culinary quality and the rooftop area is praised for its atmosphere and meals. Despite occasional service hiccups and inconsistent food quality in other restaurants, many guests still find the dining options delicious and generous, particularly appreciating the à la carte options.
Rooms at the hotel receive high marks for their spaciousness, modern design and cleanliness. Guests appreciate the large, comfortable rooms, well-equipped bathrooms and stylish decor. Occasional issues with musty smells or noise do arise, but these are minor compared to the overall positive sentiment.
Cleanliness across the hotel is consistently praised with frequent cleaning and well-maintained facilities, including the pools. The attentive housekeeping staff ensures rooms remain tidy and fresh, enhancing the overall guest experience.
The hotel staff is frequently highlighted for their friendliness, attentiveness and professionalism, contributing significantly to the guest experience. Individual staff members, such as Daniella, Oleg and Freddy, receive special mentions for their exceptional service. Despite occasional variability in service quality, the general sentiment towards the staff is overwhelmingly positive.
Free WiFi at the hotel presents a mixed experience. While strong and fast in certain areas, connectivity issues persist, particularly in rooms and some public areas. Despite these issues, the hotel's luxurious atmosphere and amenities provide a promising stay for those prioritizing comfort over seamless internet connectivity.
The spa facilities are well-regarded for their cleanliness, relaxing atmosphere and professional staff, although additional fees and booking issues are noted. Guests often find the spa experience to be a standout with many praising the quality of massages.
The gym receives mixed reviews with guests appreciating its cleanliness and adequate equipment but noting its small size and limited capacity. Despite these limitations, it fulfills basic workout needs effectively.
The rooftop pool is a favorite feature due to its incredible views, lively atmosphere and friendly staff. While often crowded and occasionally marred by maintenance issues, the overall poolside experience remains positive, enhanced by good food and drinks.
Although the hotel does not have direct beach access, it offers complimentary shuttles to sister properties with private beach areas, which guests appreciate. The short walk to nearby beaches and stunning sea views from the rooftop add to the hotel’s charm, despite occasional seaweed concerns.
In summary, The Reef 28 Hotel & Spa stands out for its prime location, clean and spacious rooms, extensive breakfast options and friendly staff, making it a popular choice for adults seeking a luxurious and convenient getaway in Playa del Carmen.
Categories
Rooftop Pool
Business
Pool
Heated Pool
Indoor Pool
Rooftop Pool
Outdoor Pool
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Summary of reviews
Hotel Riviera Caribe Maya, a charming three-star establishment in Playa del Carmen, consistently receives positive acclaim for its exceptional value and strategic location. Nestled in a prime spot just steps from the bustling 5th Avenue and the picturesque Mamitas Beach, guests enjoy easy access to vibrant shopping streets, bars, restaurants, and public transportation, all while relishing a tranquil environment free from unwanted noise. The central location allows visitors to be minutes from action-packed areas yet enjoy peaceful relaxation, making it an ideal choice for exploring the best of Playa del Carmen.
The hotel offers a delightful breakfast experience, though opinions on variety are mixed, with some guests appreciating the tasty offerings next door at the Rey David cafeteria. The on-site dinner options feature a gourmet Italian menu that impresses guests with fresh pasta dishes, providing a memorable culinary highlight. Room accommodations shine for their spaciousness and cleanliness, with guests praising their cozy ambiance and convenient location near local amenities. While some rooms feature delightful amenities like private balconies, certain elements such as firm mattresses and dated furnishings are noted for potential improvement, yet the value for price remains commendable.
The hotel is lauded for its cleanliness, with many guests praising the consistently well-maintained rooms and helpful cleaning staff contributing to a welcoming atmosphere. Additionally, the exceptional staff is regularly highlighted for their warm and attentive service, enhancing the guest experience significantly. Although WiFi access presents mixed reviews, particularly regarding connectivity in rooms, the reliability in communal spaces like the lobby is appreciated by guests.
The hotel's lovely, well-maintained pool offers a refreshing retreat within its lush courtyard, drawing guests with extended hours for a serene experience. Beach lovers benefit from the proximity to Mamitas Beach Club, a mere 5-minute walk away, complemented by conveniences such as daily beach towels and access to exclusive discounts. The beds receive varied feedback, catering to different preferences with some rooms offering upgraded sleep experiences.
Overall, Hotel Riviera Caribe Maya stands out for its impressive value, cleanliness, friendly staff, and exceptional location, making it a recommendable option for travelers seeking a blend of comfort and convenience in Playa del Carmen.
The hotel offers a delightful breakfast experience, though opinions on variety are mixed, with some guests appreciating the tasty offerings next door at the Rey David cafeteria. The on-site dinner options feature a gourmet Italian menu that impresses guests with fresh pasta dishes, providing a memorable culinary highlight. Room accommodations shine for their spaciousness and cleanliness, with guests praising their cozy ambiance and convenient location near local amenities. While some rooms feature delightful amenities like private balconies, certain elements such as firm mattresses and dated furnishings are noted for potential improvement, yet the value for price remains commendable.
The hotel is lauded for its cleanliness, with many guests praising the consistently well-maintained rooms and helpful cleaning staff contributing to a welcoming atmosphere. Additionally, the exceptional staff is regularly highlighted for their warm and attentive service, enhancing the guest experience significantly. Although WiFi access presents mixed reviews, particularly regarding connectivity in rooms, the reliability in communal spaces like the lobby is appreciated by guests.
The hotel's lovely, well-maintained pool offers a refreshing retreat within its lush courtyard, drawing guests with extended hours for a serene experience. Beach lovers benefit from the proximity to Mamitas Beach Club, a mere 5-minute walk away, complemented by conveniences such as daily beach towels and access to exclusive discounts. The beds receive varied feedback, catering to different preferences with some rooms offering upgraded sleep experiences.
Overall, Hotel Riviera Caribe Maya stands out for its impressive value, cleanliness, friendly staff, and exceptional location, making it a recommendable option for travelers seeking a blend of comfort and convenience in Playa del Carmen.
Categories
Business
Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Beach
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Info
Categories
Business
Pool
Rooftop Pool
Children's Pool
Panoramic View Pool
Beach
$
Info
Summary of reviews
Dreams Vista Cancun Golf & Spa Resort is a modern and luxurious hotel located in a great touristy area, close to activities and with boat transportation to shopping at Puerta Cancun. The breakfast options are fantastic with the World Café buffet being a particular favorite among guests. The dinner options are mixed with some restaurants having a better selection of food than others. The rooms are spacious, clean and offer breathtaking views of the ocean and surrounding areas. The hotel is also known for its top-notch cleanliness and friendly and efficient staff. The spa experience is highly recommended and the pool area is excellent with fantastic poolside drinks. The beach area is small but decent and the hotel is perfect for families with children, offering a waterpark, slides, a kids club and babysitting services. The rooftop pool is amazing with stunning views and attentive wait staff. Overall, Dreams Vista Cancun Golf & Spa Resort is a luxurious and unforgettable experience that guests cannot wait to return to.
Categories
Rooftop Pool
Business
Pool
Infinity Pool
Heated Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
$
Info
Summary of reviews
IT Boutique Hotel & Restaurant enjoys a prime location in Playa del Carmen, offering a balance of centrality and tranquility. Guests appreciate its proximity to Fifth Avenue and the beach, which allows for easy access to shopping, restaurants, bars and beach clubs without the noise typically associated with the city's heart. The hotel's setting in a quieter part of town ensures restful nights.
The breakfast at the hotel garners praise for its delicious and fresh offerings, especially the variety of egg dishes and healthy options. However, some guests feel the selection is limited and repetitive with a need for more beverage inclusivity and an earlier service start time. Dinner experiences are mostly positive, highlighted by good food quality and a pleasant atmosphere, enhanced by live jazz several times a week, although some find the menu limited and food expensive.
Guests consistently commend the rooms' comfort and spaciousness, highlighting the large king-sized beds, clean and modern décor and amenities such as balconies, air conditioning, minibars and TVs. Some guests have mentioned minor issues with storage space and occasional problems with insulation and the safe. Overall, the rooms provide a high level of comfort and value.
Cleanliness at IT Boutique Hotel & Restaurant is generally well-regarded with many guests noting spotless and well-maintained rooms and facilities. Some mixed reviews mention inadequate bathroom cleaning, but the overall effort in maintaining hygiene is appreciated.
The staff receives high praise for their friendliness and assistance, significantly enhancing guests' experiences. Notable mentions of staff members, like José and Ivan, underline the team's professionalism and hospitality.
Wi-Fi remains a common point of frustration for guests, often described as unstable and poor, particularly in individual rooms and pool areas. Despite this, the rooftop pools are a highlight, offering stunning views and a pleasant, clean atmosphere. Although somewhat small, they provide a great spot for relaxation.
The hotel's proximity to the beach, coupled with free access to the Martina Beach Club, makes it ideal for beachgoers. Guests also appreciate the secure underground parking, which, despite being small, is convenient and free.
The comfortable beds are frequently highlighted as a standout feature, ensuring a pleasant night's sleep. However, while the hotel is advertised as a 5-star establishment, many guests feel it aligns more with a 3 to 4-star rating, citing limited breakfast options and minor maintenance issues. Overall, the hotel offers a charming and pleasant stay but may benefit from meeting higher guests' expectations associated with a 5-star rating.
The breakfast at the hotel garners praise for its delicious and fresh offerings, especially the variety of egg dishes and healthy options. However, some guests feel the selection is limited and repetitive with a need for more beverage inclusivity and an earlier service start time. Dinner experiences are mostly positive, highlighted by good food quality and a pleasant atmosphere, enhanced by live jazz several times a week, although some find the menu limited and food expensive.
Guests consistently commend the rooms' comfort and spaciousness, highlighting the large king-sized beds, clean and modern décor and amenities such as balconies, air conditioning, minibars and TVs. Some guests have mentioned minor issues with storage space and occasional problems with insulation and the safe. Overall, the rooms provide a high level of comfort and value.
Cleanliness at IT Boutique Hotel & Restaurant is generally well-regarded with many guests noting spotless and well-maintained rooms and facilities. Some mixed reviews mention inadequate bathroom cleaning, but the overall effort in maintaining hygiene is appreciated.
The staff receives high praise for their friendliness and assistance, significantly enhancing guests' experiences. Notable mentions of staff members, like José and Ivan, underline the team's professionalism and hospitality.
Wi-Fi remains a common point of frustration for guests, often described as unstable and poor, particularly in individual rooms and pool areas. Despite this, the rooftop pools are a highlight, offering stunning views and a pleasant, clean atmosphere. Although somewhat small, they provide a great spot for relaxation.
The hotel's proximity to the beach, coupled with free access to the Martina Beach Club, makes it ideal for beachgoers. Guests also appreciate the secure underground parking, which, despite being small, is convenient and free.
The comfortable beds are frequently highlighted as a standout feature, ensuring a pleasant night's sleep. However, while the hotel is advertised as a 5-star establishment, many guests feel it aligns more with a 3 to 4-star rating, citing limited breakfast options and minor maintenance issues. Overall, the hotel offers a charming and pleasant stay but may benefit from meeting higher guests' expectations associated with a 5-star rating.
Categories
Business
Pool
Infinity Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Luxury
$
Info
Summary of reviews
The Fiesta Inn Playa del Carmen receives high praise for its strategic location, making it an ideal choice for visitors who wish to explore the vibrant atmosphere of Playa del Carmen. Positioned near the bustling 5th Avenue, it’s conveniently close to numerous dining options, bars, shops and entertainment venues, while also providing a serene and quiet atmosphere perfect for relaxation. The hotel is just two blocks from the beach, blending convenience and tranquility for a well-rounded stay.
Guest reviews consistently commend the cleanliness of the hotel and the comfort of the rooms. The modern, spacious accommodations are well-maintained, outfitted with all necessary amenities and supported by a diligent cleaning staff. The facilities, including a charming rooftop pool area, enhance the overall ambiance, even as occasional suggestions for minor maintenance arise.
The staff at the Fiesta Inn Playa del Carmen frequently earn accolades for their friendliness and helpfulness. From the welcoming reception team to the attentive rooftop pool staff, the exceptional service contributes significantly to guest satisfaction. Specific mentions, such as Xavier, the doorman, highlight personalized and exceptional customer service that makes guests feel well cared for.
The breakfast experience at the hotel receives mixed reviews. While the quality of the food and the attentiveness of the breakfast staff are positively noted, the cost of breakfast and the lack of inclusion in the room price are points of contention. Some guests find the breakfast pricing high, especially compared to nearby dining options.
The rooftop pools are a standout feature, offering an impressive and inviting atmosphere with stunning views from the terrace. Guests appreciate the spacious, comfortable setting and the presence of a bar, which collectively contribute to the enjoyable and relaxed ambiance.
The parking facilities are described as secure and accessible with an underground garage adding to guest convenience. Although the parking fee is noted, it’s considered minimal and reasonable by most.
Finally, numerous guests commend the hotel’s beds for their comfort with many finding them super soft and restful, significantly contributing to a good night’s sleep. The quality of the bedding and pillows is specifically highlighted, although travelers with specific preferences might find the beds too soft.
Overall, the Fiesta Inn Playa del Carmen receives high marks for its prime location, cleanliness, exceptional staff, comfortable rooms and impressive amenities, making it a favored choice for travelers seeking both excitement and relaxation in Playa del Carmen.
Guest reviews consistently commend the cleanliness of the hotel and the comfort of the rooms. The modern, spacious accommodations are well-maintained, outfitted with all necessary amenities and supported by a diligent cleaning staff. The facilities, including a charming rooftop pool area, enhance the overall ambiance, even as occasional suggestions for minor maintenance arise.
The staff at the Fiesta Inn Playa del Carmen frequently earn accolades for their friendliness and helpfulness. From the welcoming reception team to the attentive rooftop pool staff, the exceptional service contributes significantly to guest satisfaction. Specific mentions, such as Xavier, the doorman, highlight personalized and exceptional customer service that makes guests feel well cared for.
The breakfast experience at the hotel receives mixed reviews. While the quality of the food and the attentiveness of the breakfast staff are positively noted, the cost of breakfast and the lack of inclusion in the room price are points of contention. Some guests find the breakfast pricing high, especially compared to nearby dining options.
The rooftop pools are a standout feature, offering an impressive and inviting atmosphere with stunning views from the terrace. Guests appreciate the spacious, comfortable setting and the presence of a bar, which collectively contribute to the enjoyable and relaxed ambiance.
The parking facilities are described as secure and accessible with an underground garage adding to guest convenience. Although the parking fee is noted, it’s considered minimal and reasonable by most.
Finally, numerous guests commend the hotel’s beds for their comfort with many finding them super soft and restful, significantly contributing to a good night’s sleep. The quality of the bedding and pillows is specifically highlighted, although travelers with specific preferences might find the beds too soft.
Overall, the Fiesta Inn Playa del Carmen receives high marks for its prime location, cleanliness, exceptional staff, comfortable rooms and impressive amenities, making it a favored choice for travelers seeking both excitement and relaxation in Playa del Carmen.
Categories
Business
Pool
Infinity Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Sustainability Journey
$
Info
Summary of reviews
Grand Fifty Suites in Playa del Carmen garners notable acclaim for its strategic yet tranquil location. Proximity to the bustling Fifth Avenue offers easy access to numerous restaurants, shops and nightlife while maintaining a peaceful environment. Guests appreciate the short walk to the beach and commend the hotel for providing excellent value for money, modern facilities and a welcoming staff. The rooftop pool, offering stunning ocean views, is a particularly cherished spot for relaxation.
The breakfast experience is mixed; while some guests praise the tasty and fresh offerings served on the serene rooftop, others point out limited variety and slow service. Nonetheless, the attentive staff ensuring a pleasant breakfast experience is a recurring positive note.
Spacious and clean rooms are a hallmark of Grand Fifty Suites. Each suite, often described as apartment-style with fully-equipped kitchens, receives high marks for cleanliness and functionality. The diligent housekeeping staff ensures rooms remain in pristine condition daily, contributing to an overall comfortable stay. Some rooms even provide beautiful ocean views, although there are occasional mentions of damp smells and noise issues due to architectural quirks.
Cleanliness extends throughout the hotel with the rooftop pool area being both sizeable and well-maintained. The modern facilities and the property’s recently renovated look appeal to guests, supported by the efficient and friendly work of the entire staff. Minor setbacks like occasional unpleasant odors or crowded pool areas during peak times are noted but do not dominate the generally favorable reviews.
The staff at Grand Fifty Suites is frequently praised for their friendliness and attentiveness. Names like Rafael, Luis and Irma receive individual commendations for their exceptional service. The reception and cleaning teams are equally appreciated, ensuring a welcoming and pleasant experience for all guests.
The hotel’s Wi-Fi service, however, receives mixed feedback with many guests highlighting issues like intermittent connections and low signal strength in rooms, suggesting a need for significant improvement.
The rooftop pool and terrace are celebrated features, providing a tranquil retreat with beautiful ocean vistas and a relaxing atmosphere. Despite occasional cleanliness issues, the pool remains a focal point of enjoyment for visitors.
Parking facilities at Grand Fifty Suites, including free indoor, underground and on-site options, are generally well-received, though some guests find the spaces tight for larger vehicles.
Family travelers find Grand Fifty Suites particularly accommodating with adjacent room layouts and kitchen-equipped suites that add convenience. Despite some wait times at busy buffets, the hotel offers a great cost-benefit option for family vacations.
Feedback on the beds is varied; while many reviews highlight the comfort of the large, cozy beds, some guests experience issues with hard or uncomfortable mattresses.
Overall, Grand Fifty Suites achieves high acclaim for its cleanliness, spacious and well-equipped rooms, friendly staff and excellent location, making it a favored choice for travelers seeking both convenience and tranquility in Playa del Carmen.
The breakfast experience is mixed; while some guests praise the tasty and fresh offerings served on the serene rooftop, others point out limited variety and slow service. Nonetheless, the attentive staff ensuring a pleasant breakfast experience is a recurring positive note.
Spacious and clean rooms are a hallmark of Grand Fifty Suites. Each suite, often described as apartment-style with fully-equipped kitchens, receives high marks for cleanliness and functionality. The diligent housekeeping staff ensures rooms remain in pristine condition daily, contributing to an overall comfortable stay. Some rooms even provide beautiful ocean views, although there are occasional mentions of damp smells and noise issues due to architectural quirks.
Cleanliness extends throughout the hotel with the rooftop pool area being both sizeable and well-maintained. The modern facilities and the property’s recently renovated look appeal to guests, supported by the efficient and friendly work of the entire staff. Minor setbacks like occasional unpleasant odors or crowded pool areas during peak times are noted but do not dominate the generally favorable reviews.
The staff at Grand Fifty Suites is frequently praised for their friendliness and attentiveness. Names like Rafael, Luis and Irma receive individual commendations for their exceptional service. The reception and cleaning teams are equally appreciated, ensuring a welcoming and pleasant experience for all guests.
The hotel’s Wi-Fi service, however, receives mixed feedback with many guests highlighting issues like intermittent connections and low signal strength in rooms, suggesting a need for significant improvement.
The rooftop pool and terrace are celebrated features, providing a tranquil retreat with beautiful ocean vistas and a relaxing atmosphere. Despite occasional cleanliness issues, the pool remains a focal point of enjoyment for visitors.
Parking facilities at Grand Fifty Suites, including free indoor, underground and on-site options, are generally well-received, though some guests find the spaces tight for larger vehicles.
Family travelers find Grand Fifty Suites particularly accommodating with adjacent room layouts and kitchen-equipped suites that add convenience. Despite some wait times at busy buffets, the hotel offers a great cost-benefit option for family vacations.
Feedback on the beds is varied; while many reviews highlight the comfort of the large, cozy beds, some guests experience issues with hard or uncomfortable mattresses.
Overall, Grand Fifty Suites achieves high acclaim for its cleanliness, spacious and well-equipped rooms, friendly staff and excellent location, making it a favored choice for travelers seeking both convenience and tranquility in Playa del Carmen.
Categories
Rooftop Pool
Business
Pool
Infinity Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
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