Friends Hotel & Rooftop - Historic Center & Museums
Quito, Junin Street Oe1-61 y Gral. Juan Jose Flores St-0.222519,-78.510852(Show on Map)
9.4
Excellent
+4 Photos
+4 Photos
+ 2 Photos2
Checkin - Checkout datesSat, 17 Oct - Sun, 18 Oct17 Oct - 18 Oct
1 Room2 Guests
Info
Summary of reviews
Summarized by AI
Friends Hotel & Rooftop, located in the heart of Quito's historic center, is highly praised for its convenient and central location, providing easy access to major tourist attractions, historic sites and local cafes and restaurants. The scenic views from the rooftop terrace enhance the overall stay, making it a picturesque and safe spot ideal for leisurely walks around the old town.
The breakfast at Friends Hotel & Rooftop is a standout feature, garnering consistent acclaim for its delicious and varied offerings served daily. Guests enjoy the stunning views from the rooftop while dining on fresh fruit, quality coffee and a mix of local specialties and traditional options. The breakfast staff is repeatedly noted for their friendly and accommodating nature, adding a personalized touch to the dining experience.
Rooms at the hotel are described as modern, comfortable and exceptionally clean. Guests appreciate the spacious, cozy setting, comfortable beds and beautiful decor. Superior double and junior suite options are particularly favored for their luxurious touches. While some reviewers mention noise issues and smaller room sizes, the overall sentiment is positive, highlighting the well-maintained and stylish ambiance.
Cleanliness is a top priority at Friends Hotel & Rooftop with guests regularly noting the immaculate condition of both rooms and common areas. The bathrooms are well-equipped and spacious, contributing to a comfortable stay. Despite minor comments about the lack of air conditioning, the hotel's commitment to high hygiene standards ensures a pleasant environment.
The staff at Friends Hotel & Rooftop frequently receive accolades for their friendliness, professionalism and willingness to assist. Their exceptional service, communication skills and knowledge of local attractions greatly enhance the guest experience, making travelers feel well cared for and welcomed.
Though the free wifi generally functions well, a few guests experience occasional slow speeds or weak signals. Parking solutions provided by the hotel are flexible, though some guests note that parking is offsite and requires additional planning. Families find the hotel accommodating with spacious rooms, friendly staff and helpful service tailored to their needs.
The hotel's beds are often described as very comfortable, contributing to restful nights and high overall satisfaction. For a three-star establishment, Friends Hotel & Rooftop stands out with remarkable service and cleanliness. While some find the pricing on the higher side for Ecuador, the hotel provides good value, blending historic charm with dependable service, making it a top choice for travelers.
Categories
Honeymoon
AI-generatedFriends Hotel & Rooftop - Historic Center & Museums is located in Quito, steps from the Bolivar Theater. It features a terrace and private parking. Couples highly rate it for its romantic atmosphere.
Family
AI-generatedFriends Hotel & Rooftop offers a friendly atmosphere and a rooftop terrace with views of the historic center, appealing to families. Its central location provides easy access to museums and cultural sites.
Parking
AI-generatedThis hotel offers free private parking. Guests can securely park their vehicles on the premises without charge.
3 Star
AI-generatedThis hotel is situated in the historic center and provides easy access to museums. It stands out for its rooftop amenities and convenient location. It also offers airport shuttle services and bicycle and car rentals for its guests.
Free Wi-Fi
Spa
Check-in - Check-out
Check In:
14:00 - 00:00
Check Out:
00:00 - 12:00
Facilities
Parking
24-hour front desk
Terrace
Non-smoking rooms
Airport shuttle
Laundry
Family rooms
Breakfast in the room
Internet services
Express check-in/check-out
Safety deposit box
Spa & wellness centre
Massage
Karaoke
Soundproof rooms
Hiking
Packed lunches
Car hire
Cycling
Tour desk
Heating
Luggage storage
WiFi
Allergy-free room
Free WiFi
Designated smoking area
Snack bar
Sun terrace
Concierge service
Private check-in/check-out
Shuttle service (additional charge)
Special diet menus (on request)
Vending machine (drinks)
Vending machine (snacks)
Airport shuttle (additional charge)
Shared lounge/TV area
Minimarket on site
Daily housekeeping
Grocery deliveries
Parking on site
Private parking
WiFi available in all areas
Board games/puzzles
Parking garage
Wine/champagne
Fruits
Airport pick up
Airport drop off
Coffee house on site
Outdoor furniture
Back massage
Neck massage
Foot massage
Head massage
Hand massage
Full body massage
Shuttle service
Walking tours
Bike tours
Themed dinner nights
Happy hour
Tour or class about local culture
Cooking class
Live music/performance
Live sport events (broadcast)
24-hour security
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers
Food can be delivered to guest accommodation
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Cashless payment available
Mobile app for room service
Invoice provided
Property is cleaned by professional cleaning companies
Room Types
Standard Single RoomThis room features a queen-size bed, colonial-style wood floors and windows, a bathroom with shower and towels. Guests have access to the bar, terrace and the luggage store room. Free WiFi is available.
Superior Double RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers soundproof walls, a tea and coffee maker, a wardrobe, a flat-screen TV with streaming services, as well as mountain views. The unit offers 1 bed.
Twin RoomOffering free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The spacious twin room offers a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a wardrobe as well as mountain views. The unit offers 2 beds.
ApartmentThe apartment has 3 bedrooms and 3 bathrooms with a shower and free toiletries. The kitchen features a refrigerator, kitchenware and a microwave. The apartment features soundproof walls, a tea and coffee maker, a seating area, a flat-screen TV with streaming services, as well as an inner courtyard view. The unit has 3 beds.
Double Deluxe with BalconyThis double room includes a flat-screen TV with streaming services, a private bathroom as well as a balcony with city views. The unit offers 1 bed.
Guest Reviews
9.4
Excellent
Review Summaries
Summarized by AI
Location
Friends Hotel & Rooftop boasts an enviable location in the heart of Quito's historic center. Guests overwhelmingly praise the hotel's position, highlighting its convenience for exploring major tourist attractions, historic sites and charming local cafes and restaurants. It is ideally situated for sightseeing with many key landmarks just a few minutes' walk away. The location is described as safe, quiet and central, making it perfect for leisurely walks around the old town and easy access to cultural and historical highlights. Additionally, visitors appreciate the picturesque views from the rooftop terrace, which enhances the overall experience of staying in such a well-placed accommodation.
Breakfast
Friends Hotel & Rooftop consistently receives high praise for its breakfast offerings. Reviewers frequently mention that the breakfast is not only delicious but also varied with different dishes served daily. The rooftop setting provides a stunning view of Quito, making the dining experience even more enjoyable. Guests appreciate the fresh fruit, quality coffee and the attention to detail from the breakfast staff, who are noted to be friendly and accommodating. Many have highlighted the personalized and well-prepared nature of the breakfast, which includes a mix of local specialties and traditional options like omelets, pastries and fresh juices. Overall, the breakfast experience at Friends Hotel & Rooftop is often described as a highlight of the stay, contributing to the positive customer service and overall satisfaction.
Rooms
The rooms at Friends Hotel & Rooftop have garnered high praise for their modernity, comfort and cleanliness. Guests commonly describe the rooms as spacious, cozy and well-maintained with many highlighting comfortable beds and beautiful decor. Several reviews note the excellent views from the rooms, often mentioning balconies and vistas of surrounding areas like Quito's old town.
Facilities within the rooms are well-appointed, featuring modern amenities such as smart TVs and comfortable bedding, ensuring a pleasurable stay. In particular, the superior double and junior suite options receive positive feedback for their added space and luxurious touches. Guests appreciate the clean and functional bathrooms, often finding them well-equipped for a comfortable experience.
While most feedback is overwhelmingly positive, some reviews mention smaller room sizes than expected and noise issues from the street or other accommodations. Despite these occasional drawbacks, the overall consensus points to a well-located, stylish and welcoming hotel environment. The combination of helpful staff, clean rooms and comfortable beds contributes to a satisfying travel experience.
Beds
For travelers seeking a restful retreat, Friends Hotel & Rooftop seems to excel when it comes to sleep quality. The beds at this establishment are frequently praised for their comfort with numerous guests describing them as very comfortable or even fantastic. Many reviews highlight the cozy and inviting nature of the rooms, emphasizing that the beds contribute significantly to a restful night. While a few guests noted minor inconveniences like squeaky or noisy beds and the occasional need for an extra pillow, the general consensus is overwhelmingly positive. Most visitors commend the comfortable mattresses and bedding, which often leads to some of the best sleep one can experience away from home. Whether it's the cozy beds or the great mattresses, the accommodations here cater well to those looking for comfort and tranquility during their stay.
Cleanliness
Friends Hotel & Rooftop consistently impresses visitors with its exceptional cleanliness and stylish decor. Guests repeatedly praise the spotless condition of the hotel, highlighting the immaculate rooms and well-maintained facilities. The attention to cleanliness extends beyond the rooms with common areas also receiving high marks for being very clean and tidy. The hotel's shower facilities are noted for their great water pressure, adding to the comfort of the stay.
The combination of clean, cozy rooms and excellent service from the staff contributes significantly to the positive guest experiences. The bathrooms are specifically mentioned as being very clean and well-equipped with spacious and tidy shower areas. Additionally, the hotel's overall aesthetic is beautifully and stylishly maintained, providing a pleasant environment for all visitors.
Despite minor comments about the lack of air conditioning, the overwhelmingly positive feedback focuses on the impeccable hygiene standards maintained throughout the property. Whether it's the bedrooms, bathrooms or communal spaces, everything is kept in pristine condition, ensuring that guests feel comfortable and well-cared for during their stay.
Overall, Friends Hotel & Rooftop stands out for its commitment to providing a clean, comfortable and welcoming atmosphere, making it a top choice for travelers who prioritize cleanliness in their accommodation.
Staff
Friends Hotel & Rooftop in Quito seems to be quite a hit when it comes to guest experiences, especially concerning the hotel staff. Guests consistently highlighted the friendliness and helpfulness of the staff, praising their accommodating nature and willingness to assist at all times. The receptionists, notably Yale and Mariano, were commended for their warm welcome and professional support, while the porter service was repeatedly described as fantastic and efficient.
Visitors appreciated the staff’s superb service and attention to detail, as well as their knowledge and good advice on local attractions and dining options. Whether it was organizing tours, providing recommendations or helping with last-minute needs, the staff’s dedication was clear. They were seen as warm, kind, polite and incredibly patient, ensuring that all guests felt well cared for and comfortable.
The exceptional communication skills of the staff also stood out with many noting the ease of having English-speaking personnel. The hotel's team overall appeared to go above and beyond, delivering top-flight service and making everyone feel at home.
While the overall ambiance and amenities of the hotel played a role in the positive reviews, it was the remarkable staff that made a lasting impression, leaving guests eager to recommend Friends Hotel & Rooftop to fellow travelers.
Wi-Fi
The wifi at Friends Hotel & Rooftop receives generally positive feedback from guests. Many reviews highlight the good and sometimes perfect functioning wifi with terms like fast wifi and strong wifi commonly mentioned. Free wifi is included, which many guests find beneficial. The internet service is lauded for being strong and reliable and it works well in all areas of the hotel. However, some guests did experience issues such as slow speed, weak signals in certain rooms and occasional unreliability. Overall, while there are areas for improvement, the wifi is predominantly reported as good and satisfactory.
Parking
The parking situation at Friends Hotel & Rooftop receives mixed reviews but has several positive aspects. Guests appreciate the kind reception and the hotel's ability to arrange parking upon request. Some travelers mention the availability of secure indoor parking for motorcycles, particularly convenient while visiting the Galapagos Islands. The hotel's transport options are noted to be useful and hassle-free with easy airport pickup being a highlight. Additionally, the hotel provides free luggage storage for a few days, which adds to the overall convenience. However, some guests pointed out that parking is not directly at the hotel and involves a paid outdoor spot, which might be tight. Overall, the hotel offers flexible parking solutions though some aspects may require additional planning.
Family
Friends Hotel & Rooftop offers an exceptional family-oriented atmosphere, making it a great choice for family stays. From the moment families arrive, the friendly staff ensure everyone feels at home and provide phenomenal customer service, from airport pickup to early morning transport. The hotel's location is advantageous for families with children, making it easy to get around and explore local attractions. Additionally, staff assistance extends to arranging excellent local guides, simplifying travel logistics. Families traveling in larger groups will find the hotel accommodating with spacious rooms available for a comfortable stay. Overall, it promises a memorable and smooth experience for family trips.
3 Star
Friends Hotel & Rooftop stands out as a three-star establishment that offers remarkable five-star service. Despite being housed in an older, historic building, the hotel maintains a commendable level of cleanliness. Its location is considered good, though some find it overpriced for Ecuador and for the room quality, noting issues like a broken shower head affecting water flow. Nevertheless, the hotel offers good value and a great price-quality ratio, making it a decent choice for travelers accustomed to three-star comfort levels. Overall, it's a nice option within its price range for those seeking a blend of historic charm and dependable service.
FAQ
No, Friends Hotel & Rooftop - Historic Center & Museums doesn't have any pool.
Yes, a spa is available at Friends Hotel & Rooftop - Historic Center & Museums.
No, Friends Hotel & Rooftop - Historic Center & Museums doesn't allow dogs.
Yes, parking facilities are available at Friends Hotel & Rooftop - Historic Center & Museums.
No, Friends Hotel & Rooftop - Historic Center & Museums doesn't have a gym.
