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Summary of reviewsKiet Hong Hotel stands out as an excellent choice for travelers, primarily due to its stellar location in the heart of Phu Quoc, directly across from the Rạch Giá ferry terminal. This prime position offers unmatched convenience for exploring nearby islands and venturing around the bustling city. The hotel enhances guest experiences by offering free taxi rides within the area, ensuring easy access to local attractions.
Guests are repeatedly impressed by the hotel's spacious and welcoming accommodations, highlighting the cleanliness and comfort of the rooms. Many rooms feature balconies with scenic views of the sea and pier, providing a tranquil retreat. The proximity to the beach contributes to the serene environment, complemented by reasonable room rates and well-equipped amenities, making it a popular choice for families and small groups. The availability of free taxi services and the option to rent motorcycles add to the convenience.
Cleanliness remains a hallmark of Kiet Hong Hotel, with guests noting the tidy and fragrant bathrooms and well-maintained spaces throughout. The airy, minimalist decor and secure environment foster a relaxing stay, underscored by the hotel's exceptional value for money. Despite minor construction issues, the overall cleanliness and attention to detail are commendable.
The staff at Kiet Hong Hotel receive consistent praise for their exceptional service, welcoming demeanor, and cheerful attitude. Guests appreciate the staff's enthusiasm and willingness to assist, with English-speaking members facilitating smooth communication. The reception team excels in customer service, often helping with luggage and ferry ticket arrangements, further enhancing the guest experience.
Parking facilities at the hotel provide a shaded, secure area for guests, with complimentary parking and options to borrow motorcycles and bicycles adding value to their stay. Though there is slight confusion regarding vehicle parking fees, the overall sentiment remains positive regarding the safety and convenience provided.
Despite comments on the firm mattresses typical in Vietnam, the Kiet Hong Hotel is recognized for its clean, spacious rooms and friendly service. Offering alternatives like mattress rentals for added comfort, along with complimentary services like spacious parking, the hotel ensures a pleasant stay for guests exploring attractions like Nam Du Island. Overall, Kiet Hong Hotel is praised for its convenient location, cleanliness, exceptional staff, and thoughtful amenities, making it a favored option for travelers. Show more
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Categories
Small Hostel
Provides a good balance of comfort and affordability. The central location makes it easy to explore Rach Gia, and the friendly service enhances the intimate feel.
Hostel with Free Wi-Fi
Hostel with Parking
Room Types
Family RoomThis air-conditioned family room is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.
Guest Reviews
9.2
Excellent
Location
Nestled in the heart of the city, Kiet Hong Hotel boasts an enviable location that caters perfectly to those wishing to explore Phu Quoc and other nearby islands. Situated conveniently across the street from the Rạch Giá ferry terminal, it's just a mere twenty meters away, offering unparalleled accessibility to the ferries and docks. This ideal positioning right by the port ensures that guests can effortlessly catch an early morning boat or spend the night nearby in preparation for their journey. The close proximity to the ferry terminal, whether just a single road away or immediate access from the hotel, makes it exceptionally convenient for travelers aiming to hop onto the next available ferry. In addition to its strategic location, the hotel offers free taxi rides within the city, enhancing the experience for guests who wish to explore more of Rạch Giá. Its central location not only simplifies island travel but also provides opportunities for sightseeing and enjoyment of the bustling city surroundings.
Rooms
Kiet Hong Hotel offers guests a welcoming retreat with its airy, spacious accommodations. Guests frequently praise the cleanliness and comfort of the rooms, noting that they are well-equipped with amenities and furnishings. Many rooms come with balconies, often providing scenic views of the sea and the pier, enhancing the overall stay experience. The hotel’s proximity to the beach allows for a cool, serene environment, perfect for relaxation. Travelers appreciate the reasonable room rates, which align with the high quality of the accommodations and service. Each room is designed to accommodate families or small groups comfortably, with large beds and thoughtful touches, such as personal hygiene items and neatly arranged furnishings that give a pleasant ambiance. Additional perks like free taxi service within the city and the option to borrow a motorcycle add to the convenience, making Kiet Hong Hotel an excellent choice for those exploring the area while enjoying a tranquil stay.
Beds
At Kiet Hong Hotel, guests frequently mention the hard mattresses, which are typical of many places in Vietnam. While some describe the beds as being comparable to sleeping on a brick or the floor, this is not universally seen as a negative; a few guests appreciate the firmness, noting that a high pillow helps add comfort. Beyond the mattresses, the hotel garners praise for its clean and spacious rooms, as well as friendly and enthusiastic reception services. The convenience of a spacious and secure free parking lot further enhances the guest experience. Additionally, the hotel offers free mattress rentals, providing an alternative for those seeking extra comfort during their stay.
Cleanliness
Kiet Hong Hotel consistently impresses guests with its high standards of cleanliness, making it a top choice for travelers seeking comfortable accommodations. Rooms are not only clean but also spacious and airy, providing a welcoming atmosphere. The hotel maintains tidy bathrooms that are both clean and fragrant, ensuring a pleasant stay. Guests appreciate the fully equipped rooms that come with plenty of towels and other expected amenities. Despite some minor construction issues, the clean environment and the hotel's attention to detail stand out. The minimalist decor of the spacious hotel adds to the comfort, while it remains quiet and secure, enhancing the overall experience. Recognized for offering exceptional value for money, Kiet Hong Hotel provides extra options that delight guests, further highlighted by the many awards displayed along its corridors.
Staff
At Kiet Hong Hotel, guests consistently praise the staff's exceptional service and welcoming demeanor, creating an atmosphere that leaves a lasting impression. The staff's enthusiasm and dedication are frequently highlighted, with special mention of the friendly and cheerful ambiance they cultivate. From the moment guests arrive, they are greeted by receptionists who are attentive and eager to assist, ensuring that every need is met with helpfulness and efficiency. English-speaking staff members are particularly commended for their support in making communication smooth and accessible. The reception staff stands out for their willingness to guide guests and offer useful services, often going above and beyond, such as assisting with luggage or helping to book ferry tickets. The combination of attentive care and quick, convenient services like taxi transfers further enhances the overall experience, underscoring the staff's commitment to ensuring a pleasant stay for every guest.
Parking
The Kiet Hong Hotel offers a spacious and secure parking lot for guests, providing peace of mind for those leaving their cars while exploring the area. Guests consistently mentioned enjoying the convenience of a shaded parking area, ensuring vehicles stay cool. Parking is complimentary for guests, which adds to the overall value of staying at the hotel. Additionally, the hotel provides a service for borrowing motorcycles and bicycles at no extra charge, making it easy for guests to venture around and discover nearby attractions. Although some reviews mentioned unclear parking fees, particularly concerning the charge for a 4-seater vehicle, the general sentiment is positive regarding the safety and convenience of the hotel's parking facilities. This amenity greatly enhances the experience for those planning trips to local sights like Nam Du Island, offering a reliable place to store vehicles during their getaway.
No, Kiet Hong Hotel doesn't have any pool.
No, a spa isn't available at Kiet Hong Hotel.
No, Kiet Hong Hotel doesn't allow dogs.
Yes, parking facilities are available at Kiet Hong Hotel.