Concorde Les Berges du Lac is highly praised for its prime location by the picturesque Lake Tunis, offering superb views and easy accessibility to the airport and city center. This central position enhances convenience for travelers, making it a favored choice for varied guests. The welcoming atmosphere and extremely friendly and accommodating staff create a close connection with guests, contributing to an enjoyable and pleasant environment. Guests frequently commend the hotel's clean facilities and delightful breakfast, which is made even more enjoyable with views of the lake, setting a positive tone for the day.
The breakfast experience at the hotel receives mixed yet largely positive feedback. Guests appreciate the quality and variety of the breakfast buffet, which includes fresh juice, pancakes and diverse savory and sweet options. The service and dining space decoration, including a covered terrace by the lake, are noted highlights. However, some guests feel that the breakfast offerings could be expanded and improved in presentation to align with the hotel's five-star standards.
Rooms at Concorde Les Berges du Lac are described as large, clean and well-maintained, providing a comfortable stay. Many guests enjoy the lake views and commend the quality bedding. Despite these positive aspects, there are mentions of aging furnishings and maintenance issues such as high noise levels from air conditioning, broken locks and difficult-to-open doors. While some updates and refurbishments would enhance the guest experience, overall room comfort is still positively recognized.
The hotel excels in cleanliness with attention to detail noted in both rooms and the restaurant. Guests appreciate the clean and calm environment, accompanied by a heated, covered pool. However, there are occasional issues like stray cats on the terrace, intermittent hot water and outdated room features, indicating areas for potential improvement.
The staff at Concorde Les Berges du Lac receive high praise for their exceptional hospitality and customer-oriented service. Guests describe interactions with the staff as kind and welcoming with particular commendation for the helpful manager Salma and the lovely reception staff. The porters, waitstaff and breakfast service team create a super nice reception experience and housekeeping is noted for its friendliness and helpfulness, ensuring guest needs are met. Overall, the staff's commitment to excellent service greatly enhances the guest experience.
In summary, Concorde Les Berges du Lac offers a pleasant stay with an excellent location, hospitable staff and clean, comfortable facilities. While there is room for improvement in certain areas like room maintenance and breakfast variety, the hotel continues to be a top choice for visitors to Tunis.
Mövenpick Hotel du Lac Tunis, located beside the serene shores of a picturesque lake, offers a favorable location appreciated for its convenience and stunning views. Positioned in a tranquil area yet close to essential amenities and easily accessible to the rest of Tunis, the hotel's strategic location, including its proximity to the airport, enhances guests’ experience and provides an ideal retreat for relaxation.
The breakfast experience generally receives positive reviews with guests praising the extensive and high-quality buffet featuring a variety of sweet and savory options. The evening buffet during Ramadan is particularly highlighted for its excellence. However, there are suggestions for improving the breakfast variety and taste to better satisfy all guests.
Dinner at the hotel is celebrated for its generous portions, excellent quality and exceptional service, especially in the à la carte restaurant. The buffet diversity also receives praise, although there are recommendations for expanding the menu and ensuring appropriate meal temperatures.
The hotel rooms are spacious, comfortable, modern and beautifully furnished, often described as quiet retreats with ample amenities. While cleanliness is generally commendable, there are isolated reports of lapses, particularly concerning the bathrooms and carpets, indicating a need for more consistent housekeeping attention.
The staff at Mövenpick Hotel du Lac Tunis consistently earn high marks for their professionalism, friendliness and attentiveness. Special mentions of reception staff like Mr. Atef, Mr. Hatem, Ms. Linda, Ms. Mariam and Mr. Omar highlight the team’s efforts in making guests’ stays pleasant and memorable. Exceptional service is a recurring theme, contributing significantly to the hotel’s positive reputation.
The spa is a standout feature with impressive facilities and professional services, offering a prime spot for relaxation complemented by a very nice pool area. Despite occasional unavailability and some staff dissatisfaction, the spa remains a highly regarded aspect of the hotel experience.
The indoor pool is part of the beautiful spa area, providing a relaxing environment, though specific dress regulations and occasional operational issues are noted. The presence of helpful hairdressers further enhances the hotel’s appeal in terms of relaxation and wellness.
Guests frequently commend the beds for their comfort and quality, contributing to restful stays. While some found the mattresses harder than preferred, the overall feedback emphasizes the super comfortable bedding and pleasant sleeping experience.
Despite some mixed reviews about whether the hotel fully meets five-star standards, particularly concerning room cleanliness and certain amenities, Mövenpick Hotel du Lac Tunis is largely seen as a luxurious and well-maintained establishment. Enhancing attention to detail and maintaining consistent quality across all services and facilities would further solidify its standing as a true five-star hotel.
El Mouradi Hotel Africa Tunis benefits from an outstanding location on Bourguiba Avenue in the heart of Tunis, offering guests easy access to the city's historical sites, markets, and cultural attractions. Visitors appreciate its prime position for both leisure and business, alongside spacious accommodations and attentive service.
The breakfast offerings receive high praise for their quality and variety, with a generous buffet catering to diverse tastes. Despite some minor concerns about certain items, the breakfast consistently enhances the guest experience with its delicious spread.
Dinner at the hotel elicits mixed reactions, with some guests enjoying the fine Tunisian and international cuisine, while others note inconsistencies in quality and cost. The ambiance and hygiene meet standards, yet improvements in food variety and consistency would benefit the overall dining experience.
Rooms are admired for their spaciousness and comfort, offering great city views. Although clean, the furniture and carpets show signs of aging, suggesting a need for refurbishment to align with the five-star expectation. Despite occasional issues with room features, guests appreciate the tranquility and value provided.
Cleanliness is generally satisfactory, with rooms and common areas well-maintained, though some reviews highlight areas needing attention, especially considering the hotel's star rating.
The hotel staff consistently impresses with their professionalism, friendliness, and multilingual abilities, significantly enhancing the overall guest experience.
Despite free Wi-Fi, its performance is suboptimal outside certain areas, revealing a need for enhancement to meet guest expectations. Meanwhile, the secure parking, though somewhat complicated in access, provides appreciated safety and good value.
Guests experience mixed reviews regarding bed comfort, with some finding them pleasant and others describing them as hard or poor in quality. Improvements in bedding could further enhance guest satisfaction.
Overall, El Mouradi Hotel Africa Tunis offers elements of a five-star experience but falls short of full luxury expectations due to outdated facilities and lack of certain amenities. While its central location and dedicated staff remain substantial positives, modernization efforts could contribute to realizing its full potential.
The Tunis Marriott Hotel is highly regarded for its advantageous location, providing convenient access to the airport and government offices while offering a peaceful environment away from the city's hustle. This makes it an attractive choice for business and leisure travelers alike. Guests appreciate the modern, spacious, and impeccably clean rooms, noting the comfortable and elegant design complemented by attentive staff who enhance the overall experience.
The hotel offers a well-received dining experience, particularly at the 11th-floor restaurant known for its exceptional quality. While the breakfast buffet is praised for its selection and service, some guests feel it could benefit from a greater variety of options, including local specialties. Similarly, the dinner offerings display quality and are accepted as satisfactory, yet there is a call for more creativity and diversity to align with the expectations of a 5-star establishment.
Cleanliness across the hotel's facilities is consistently celebrated, with high standards maintained in room upkeep and overall hygiene. Guests frequently describe the environment as classy and comfortable. However, there are occasional mentions of the room cleaning service needing refinement to meet top-tier expectations.
The staff at Tunis Marriott Hotel are commended for their professionalism and dedication to guest satisfaction. Across different departments, the team is recognized for their friendly and welcoming demeanor, with specific commendations for individuals who excel in their roles. This excellent service creates a lasting positive impression on visitors, contributing to an overall feeling of warmth and elite hospitality during their stay.
Hotel Royal ASBU Tunis is celebrated for its strategic location near Tunis Airport, making it an ideal choice for business travelers and those with early flights. The hotel provides a welcoming environment with clean rooms and communal areas, contributing to a pleasant atmosphere for guests. Travelers frequently commend the courteous and friendly staff, which adds significantly to the overall positive experience. The affordability of the hotel, combined with attractive amenities such as a refreshing pool and exceptional breakfast, offers good value for money.
The breakfast experience is widely appreciated, with guests highlighting its variety and quality. Despite occasional critiques regarding diversity, the breakfast typically fulfills guest expectations, mirroring the hotel's favorable reputation. Dinner, however, sees mixed reviews, with some guests enjoying the buffet selection while others wish for more variety and better consistency in quality and pricing.
The hotel's rooms receive high praise for their cleanliness, spaciousness, and modern design. Travelers enjoy the comfortable beds and well-equipped features that ensure comfort and practicality. While minor concerns about air conditioning are noted, most guests find the accommodations satisfactory for both leisure and business visits.
Cleanliness is a standout feature across the hotel, with guests consistently commenting on the spotless condition of the rooms and common areas. The hotel's persistent upkeep, combined with the friendly and efficient staff, enhances the overall stay. Staff members, including those at reception, are lauded for their professional, friendly service, making the guest experience memorable.
Overall, Hotel Royal ASBU Tunis is recognized for its convenient location, exceptional cleanliness, and superb staff service, offering a comfortable and welcoming environment for travelers looking for a satisfactory stopover in Tunis.
The Sheraton Tunis Hotel stands out as a premier destination in Tunis, offering a blend of comfort, convenience, and luxury that appeals to both business and leisure travelers. Nestled in a beautiful, tranquil setting with stunning views, the hotel enjoys a strategic location that balances serenity with easy access to the airport, city center, and marina. With its spacious and comfortable rooms, guests are ensured a pleasant stay, highlighted by the accommodating room size, cozy beds, and modern amenities enhanced by impeccable cleanliness.
Dining at the Sheraton Tunis Hotel is a delightful experience, particularly at dinner, with diverse options ranging from Asian to Tunisian and Italian cuisines. Guests often commend the fresh fish market and overall quality of dishes offered. Breakfast is generally well-received for its variety, although some guests suggest improving the breadth and freshness of offerings. The hotel's spa provides a revered escape for relaxation, augmented by an indoor pool, and paired with a well-equipped gym that exceeds guest expectations.
The staff at the Sheraton Tunis Hotel are universally praised for their friendliness, professionalism, and commitment to exceptional service, with individual employees receiving special mention for their dedication. While the Wi-Fi service is reliable and satisfactory, feedback suggests that improvements could be made regarding its availability and pricing.
Facilities such as the indoor and outdoor pools offer a refreshing retreat, though there are comments for improvement around the outdoor restaurant. Beds are frequently highlighted for their exceptional comfort, contributing to restful nights for many guests. Despite minor service nuances and occasional areas for enhancement, the Sheraton Tunis Hotel maintains its esteemed five-star status, providing a luxurious and welcoming environment that leaves a lasting impression on its guests.
Dar El Marsa Hotel & Spa in La Marsa offers a remarkable guest experience, lauded mainly for its outstanding location alongside the Mediterranean Sea. Nearly every room, along with the rooftop terrace, presents breathtaking sea views, making the hotel a prime spot for those seeking relaxation and exploration. Its proximity to local dining, shopping, and public transportation further enhances its appeal for travelers desiring both leisure and convenience. The decor and cleanliness of the rooms receive widespread praise, with guests appreciating their spaciousness, modern amenities, and balconies with captivating views. The hotel's staff, exemplified by their exceptional service, plays a crucial role in creating an inviting and warm atmosphere throughout the stay. Guests frequently commend staff for their friendliness and professionalism, which significantly enriches the overall experience.
Dining at Dar El Marsa is another high point, with the 360° restaurant and rooftop bar providing delicious meals and exceptional presentations. While the dinner experience largely impresses, mixed feedback surrounds breakfast offerings, with commendations for its variety and setting balanced by desires for greater diversity and alignment with five-star expectations. The rooftop pool garners admiration for its picturesque setting and tranquil ambiance, enhancing the summer experience alongside dining opportunities.
The spa facilities contribute positively to the overall guest satisfaction, despite occasional availability issues. Cleanliness across the hotel is consistently noted as impeccable, reinforcing a comfortable stay. While some guests question aspects of its perceived five-star status, many acknowledge the boutique hotel’s luxury experience in a small and refined setting, accepting local nuances in service standards. Overall, Dar El Marsa Hotel & Spa stands as a solid choice for travelers seeking a blend of luxury, comfort, and adventure in the heart of La Marsa.
Mövenpick Hotel Gammarth Tunis is an ideal location for anyone visiting Tunis with its picturesque setting offering stunning views of the beach and sea. The breakfast is top-notch with many local delicacies on offer and the spa and pool facilities are excellent. The staff are incredibly helpful and welcoming, specially marked for their attention to detail. While there have been some technical issues reported with the rooms and some mixed reviews about the restaurant, the hotel provides a luxurious and unforgettable stay overall. The hotel is particularly ideal for honeymooners and families with activities for all ages.
The Four Seasons Hotel Tunis offers a luxurious and elegant stay with exceptional facilities and attentive staff. While some aspects of the location may be imperfect, the hotel provides a generally enjoyable stay with great amenities and service. The breakfast receives mixed reviews, but most guests seem to enjoy the delicious breakfast with a wide variety of food and great service. The dining experience has received mixed reviews, but many guests still enjoyed the succulent and exceptional cuisine at the hotel. The hotel offers spacious and comfortable rooms with beautiful sea views and balconies. The hotel is highly praised for its exceptional cleanliness and a focus on guest comfort and satisfaction. The spa is a unique experience that guests have raved about and the private beach, although small, was accessible and safe. Families with kids will find the hotel to be a great destination with a convenient on-site kids club. Overall, the Four Seasons Hotel Tunis is a superb destination for a luxurious getaway, recommended for travelers looking for lavishness, class and cleanliness.
El Mouradi Gammarth enjoys a prime beachfront location that receives high praise from guests for its elegance, cleanliness and easy access to cultural sites in Greater Tunis. The vibrant surroundings with nearby restaurants and nightclubs enhance the convenience for guests who appreciate a lively atmosphere. Despite some noise from nightlife, the beach and large swimming pool are standout features of the hotel's enviable setting.
The breakfast at El Mouradi Gammarth is generally well-received for its hearty and varied selection, though some guests feel there is room for improvement to better meet diverse expectations. Dinner experiences follow a similar pattern with commendations for the good food and wide variety, particularly in the buffet. However, consistency issues and repetitive dishes slightly detract from the overall dining satisfaction.
The hotel rooms are spacious and very clean, often praised for their comfort and amenities, including superior double rooms with a 200 cm square bed and beautiful pool views. Some issues with outdated furnishings and occasional cleanliness lapses are noted but generally do not overshadow the positive aspects. The warm and accommodating service from the staff further enhances the stay, although there are occasional hiccups such as unready rooms at check-in.
Cleanliness is a highlighted strength with guests frequently noting the well-maintained and clean condition of the entire property, including the beach. Some minor cleanliness issues in rooms are mentioned but are overshadowed by the overall positive sentiment, bolstered by the helpful and friendly staff.
The hotel's staff consistently receive high praise for their professionalism, warmth and attentiveness, significantly contributing to a pleasant stay. Noteworthy staff members like Malak, Radhia and Ahlem leave a lasting positive impression on guests with their friendly and accommodating service.
El Mouradi Gammarth's pool area stands out as a highlight with large, clean swimming pools appreciated by guests for their size and pleasant ambiance. The beach, although beautiful and well-maintained, receives mixed reviews due to its size and crowding issues, despite its convenience and direct access.
While the beds are generally noted for their comfort and generous size, some guests find the mattresses and pillows too hard. However, the overall comfort is largely appreciated, contributing positively to the guest experience.
The hotel's internet connectivity, however, is often criticized for being weak and unstable, particularly in rooms, which can be frustrating for those requiring reliable service.
Lastly, the spa is highly recommended by guests for its excellent treatments and quality service, adding a luxurious aspect to the stay. Despite some debate on whether El Mouradi Gammarth truly meets five-star standards, the overall experience is bolstered by its location, friendly staff and enjoyable amenities, positioning it as a commendable choice for visitors to Tunis.
Carthage Thalasso Resort enjoys a tranquil location near beautiful coastal scenery, offering private beach access for guests to enjoy sun-soaked relaxation. Nestled in the serene Gammarth area, the resort is strategically positioned near cultural sites like La Marsa and Sidi Bou Said, enhancing its appeal for guests seeking a peaceful seaside escape. The resort's classical elegance is complemented by its commendable spa facilities, spacious rooms, and notably friendly staff, creating a warm and welcoming environment.
The breakfast provides a wide variety of international and local flavors, with guests appreciating the clean presentation and highlight moments of attentive service from staff members, although some improvements are needed to meet five-star standards. Dining experiences receive mixed feedback, with traditional dishes occasionally shining despite a general need for menu enhancement and better consistency. Guests appreciate the spacious rooms for their comfort and cleanliness, though some mention a need for modernization due to outdated decor and facilities.
The resort's cleanliness receives positive emphasis, supported by recent renovations and excellent room service. Staff professionalism and warmth significantly contribute to enhancing guest experiences, with particular praise for individuals like Ms. Hala and Mr. Mohamed Rafik Karoui. The spa offers a relaxing environment with an inviting indoor pool, though certain aspects require attention for improvement.
Carthage Thalasso Resort boasts impressive pools, both indoor and outdoor, with a standout large seawater pool providing a beautiful and clean space for relaxation. The private beach enhances the overall resort experience, offering easy access and a serene environment. While some beach and pool facilities may be seasonally closed, the magical ambiance remains intact.
Families find Carthage Thalasso Resort a top choice, thanks to its kids' pool with water slides and overall family-friendly amenities. The comfort of spacious and supportive beds further adds to a restful stay. Despite its five-star label, guest feedback suggests a need for renovations to align with luxury expectations, particularly in dining and decor. Overall, Carthage Thalasso Resort provides a comfortable and enjoyable experience with room for improvement to fully meet five-star standards.
Verdi Tunis Beach Resort enjoys positive feedback largely due to its prime beachfront location and tranquil setting, away from the hustle of the city center. Guests appreciate the convenient, often private access to the beautiful beach, complemented by ready availability of taxis for easy transport. The hotel is praised for its professional, welcoming staff who contribute to a pleasant stay with a high level of service, particularly in areas like housekeeping and reception.
The breakfast buffet at Ramada Plaza receives favorable reviews for its extensive and varied offerings, catering to different tastes and dietary requirements. Fresh, plentiful options like warm croissants and pastries are frequently highlighted. However, some guests note inconsistencies in the quality and variety and instances of basic service.
The hotel's dinner offerings receive more mixed reviews. While some guests find the restaurant food to be excellent, others criticize the room service menu for its limited variety and note that the quality sometimes doesn't meet five-star standards. The exclusion of beverages from the dinner price also seems to have misled some guests.
Rooms at the Ramada Plaza are generally described as spacious and clean, often featuring balconies with stunning sea views. The large, comfortable beds stand out as a highlight, though the rooms would benefit from updates to furnishings and maintenance improvements. Occasional issues include outdated decor and minor maintenance problems, such as malfunctioning locks.
The hotel's overall cleanliness is seen positively with many guests commending the spotless rooms and attentive staff. However, there are mixed opinions on the hotel’s upkeep with some pointing out a need for renovation, mentioning outdated and dusty hallways and maintenance issues with furniture.
Staff at the Verdi Tunis Beach Resort are widely celebrated for their friendliness, attentiveness and professionalism, contributing significantly to the hotel's positive atmosphere. From the moment of arrival, guests feel welcomed and well-cared-for by the accommodating team.
The pool facilities at the hotel include both outdoor and indoor options, which are generally appreciated by guests for their size and suitability for all ages. However, better maintenance and refurbishment of the pool area, particularly the loungers, are noted as areas needing improvement.
The private beach access is a notable feature, offering a calm and convenient seaside experience with additional amenities like a beach bar. However, cleanliness and functionality of these facilities need attention according to some guests.
Finally, the bedding at the hotel receives largely positive feedback for being super comfortable and spacious, although there are occasional mentions of poor-quality or uncomfortable bedding.
Although the hotel garners significant praise for its location, service and amenities, it seems to fall short of the five-star designation according to several reviews, particularly regarding thorough cleanliness, food quality and the need for renovations. Despite these criticisms, the overall sentiment remains favorable, especially highlighted by the serene beachside atmosphere and the dedicated staff.
At the gates of ancient Carthage, flirting with the glowing blue of the Mediterranean, the Residence Tunis combines the sophisticated services of one of the “Best Hotels of the World” with the delicate elegance of an Arab-Andalusian architecture.
Summary of reviews
The Residence Tunis is a luxurious and relaxing 5-star hotel located in a prime location on the Tunisian coast. Guests rave about the beautiful beach and access to the sea, making it a great spot for lounging and soaking up the sun. The breakfast buffet is extensive and receives high praise from guests, while the hotel's restaurants are praised for their high quality and great service. The rooms are comfortable and spacious with striking sea-facing views. The hotel is exceptionally clean and well-maintained with a fantastic spa and private beach. The staff is exceptional with guests praising their friendliness, professionalism and attentiveness. Families seeking a luxurious and welcoming holiday destination with their young children will love The Residence Tunis. Overall, guests highly recommend The Residence Tunis, calling it "superb" and "excellent" and even dubbing it the "best hotel" they've ever been to.
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5 Star
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Luxury
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