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Summary of reviewsThe Pegwell Bay Hotel is celebrated for its exceptional location, offering picturesque views of Pegwell Bay and the coastline, making it a prime spot for relaxation and exploration of the East Coast of Kent. Nestled between a nature reserve and the town, the hilltop position provides stunning vistas of both the bay and the open sea, adding to its tranquil and peaceful atmosphere. With easy access to local attractions, such as Margate and Broadstairs and proximity to Dover for European travelers, it serves as a convenient base for various activities and celebrations. The attached pub and restaurant on terraces by the sea further enhance the scenic dining experience.
The breakfast experience at the hotel is frequently praised for its high quality and variety, featuring a selection of hot and cold items with options like a full English breakfast, Eggs Benedict and smoked salmon. The delightful breakfast room, often complemented by beautiful seaside views and attentive service, is a highlight for many guests.
Dinner at the hotel also receives positive remarks, especially for the friendly, professional staff and excellent, hearty food. The attached pub and restaurant attract guests with their warm, welcoming atmosphere and stunning views, particularly from the terrace. Although some found the menu limited or slightly pricey, the food quality and lovely dining setting make the experience enjoyable.
Guests commend the hotel's rooms for their cleanliness and comfort. The well-maintained and airy spaces, some with beautiful sea views, receive appreciation for their comfortable beds and comprehensive facilities. However, the size of the rooms can vary with some being on the smaller side and a few areas needing updating. Overall, the accommodations meet guests' expectations for a pleasant stay.
The hotel's high standard of cleanliness is frequently acknowledged with rooms and common areas kept spotless. Guests praise the efficiency of the cleaning staff and the overall tidy condition of the property, which adds to the relaxation and overall positive experience of their stay.
The staff at The Pegwell Bay Hotel are a standout feature, known for their friendly, welcoming and professional demeanor. Across all departments, from reception to restaurant and cleaning teams, the staff's attentiveness and helpful attitude significantly enhance the guest experience, making them feel valued and well cared for.
While the hotel's free Wi-Fi service receives mixed reviews with some guests experiencing good connectivity and others noting issues with signal and speed, its free, ample on-site parking is consistently praised for convenience and security, adding to the stress-free experience of arriving by car.
Families find the hotel particularly accommodating with comfortable, spacious family rooms and an attentive staff that make stays enjoyable and hassle-free. Special arrangements, such as upgrading to larger family rooms, further enhance the family-friendly appeal.
The comfort of the beds garners mixed feedback with many guests finding them very comfortable, while others mention issues with firmness and pillow quality. However, the majority of feedback is positive, highlighting the generally comfy experience.
As a three-star hotel, The Pegwell Bay Hotel offers charm and character with a classic seaside decor that provides a comfortable stay. While it may not cater to those seeking luxury, it stands out in its category, offering a quaint and character-rich getaway. The hotel is also noted for its accessibility features, including wheelchair-accessible rooms and a lift to all floors, though some guests have experienced occasional issues with these facilities.
Overall, The Pegwell Bay Hotel is highly regarded for its stunning location, excellent breakfast and dinner options, cleanliness, friendly staff and family-friendly accommodations, making it a popular choice for both relaxation and adventure along the Kent coastline. Show more
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Hotel with Parking
This hotel offers free on-site car parking, providing ample and convenient parking facilities for guests. The parking is described as stress-free and enables exploration of the Kent coast.
3-Star Hotel
The Pegwell Bay Hotel provides a relaxing stay with amenities such as room service, a restaurant, and a bar. It is located near the beach and offers family-friendly features like kids' meals and family rooms.
Hotel near Golf Courses
Family Friendly Hotel
Business Hotel
Accessible Hotel
Room Types
Twin RoomThis en suite room comes with a Freeview LCD TV, tea/coffee-making facilities and a hairdryer. Rear Facing residential view.
Double RoomThis en suite room comes with a Freeview LCD TV, tea/coffee-making facilities and a hairdryer. Rear Facing residential view.
Twin Room with Bay ViewThis room boasts a view of the bay and cliff face at Pegwell. It is an en suite room that comes with a Freeview LCD TV, tea/coffee-making facilities and a hairdryer.
Double Room with Bay ViewThis room boasts a view of the bay and cliff face at Pegwell. It is an en suite room that comes with a Freeview LCD TV, tea/coffee-making facilities and a hairdryer.
Standard Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room has a tea and coffee maker, flat-screen TV, a quiet street view, as well as chocolate for guests. The unit has 1 bed.
Guest Reviews
8.4
Very Good
Location
The Pegwell Bay Hotel boasts an exceptional location that is consistently praised by guests for its picturesque setting and stunning views. Nestled by the sea, the hotel offers a delightful vantage point overlooking Pegwell Bay and the coastline, making it a perfect base for exploring the entire East Coast of Kent. Situated between the Pegwell Bay nature reserve and the town, the hotel's position on a hilltop provides wonderful views of both the bay and the open sea.
Guests frequently highlight the hotel's tranquil and peaceful atmosphere, away from the hustle and bustle yet conveniently located within walking distance of Ramsgate’s main town and harbor. It serves as a great starting point for seaside walks with the England Coastal Path just over the road and a scenic 30-minute walk to the center of town. The proximity to Dover also adds to its convenience for travelers heading to Europe.
The hotel's location is ideal for various celebrations and gatherings with easy access to nearby attractions like Margate and Broadstairs by car. Its charming Victorian architecture and beautifully presented rooms complement the stunning bay views, adding to its historic and authentic appeal. The attached pub and restaurant, which feature terraces by the sea, offer lovely spots for dining and enjoying the scenic surroundings.
In summary, the Pegwell Bay Hotel's superb location, characterized by magnificent views, quietude and convenient access to local attractions, makes it a popular choice for visitors seeking both relaxation and adventure along the Kent coastline.
Breakfast
The breakfast experience at The Pegwell Bay Hotel is consistently praised by guests for its high quality and variety. Multiple reviews highlight the excellent, first-class nature of the breakfast with many noting the full English breakfast as particularly tasty and satisfying. The breakfast buffet offers a good selection of hot and cold items, prepared to guests' liking, including options like Eggs Benedict and delicious smoked salmon with scrambled eggs. Vegetarian and gluten-free options are also available and appreciated.
The breakfast room itself is described as delightful with beautiful seaside views that add to the overall pleasant ambiance. Some guests enjoyed having their breakfast outside on the terrace, making the most of the coastal scenery. The fresh ingredients and generous portions are frequently noted, along with the attentive and friendly service provided by the breakfast staff.
On occasion, there are mentions of the breakfast being basic or limited in selection with some specific items like scrambled eggs not meeting expectations. However, these instances are exceptions rather than the rule. Overall, the breakfast at The Pegwell Bay Hotel is seen as a great start to the day, leaving guests satisfied and often full until later in the day. The combination of good food, excellent service and lovely views makes breakfast here a highlight for many.
Dinner
The Pegwell Bay Hotel offers a delightful dining experience with a variety of restaurant options available just across the road. Guests have consistently praised the friendly and professional staff, as well as the excellent and hearty food. The restaurant boasts amazing views, especially from the terrace—a feature many guests loved. Evening meals at both the restaurant and the pub garner high marks for their deliciousness and quality.
Specific mentions highlight the Sunday lunch as must-try, while the pub's fish and chips come highly recommended. The restaurant’s atmosphere is noted to be warm and welcoming, adding to an overall pleasant dining experience. Although some guests found the menu somewhat limited and slightly overpriced, the food quality often exceeded expectations, making the meals enjoyable and fairly priced.
Despite the restaurant not being located directly on-site, it remains a popular choice due to its close proximity and charming views. The availability of late dining and a variety of dinner options further contribute to its appeal. Ultimately, whether dining in the restaurant, at the terrace or at the nearby pub, guests can expect a great meal in a picturesque setting.
Rooms
The Pegwell Bay Hotel's rooms have generally received positive feedback for being clean and comfortable. Guests frequently commend the cleanliness, noting that rooms are well-maintained and housekeeping services ensure tidy spaces daily. Multiple reviews highlight the comfort of the beds and the comprehensive room facilities, such as kettles, TVs and toiletries. Some rooms offer beautiful sea views and plenty of sunlight, making them particularly appealing.
However, guests point out that many rooms are notably small and can feel cramped. While some rooms are described as spacious, others are considered dated and in need of updating. There are a few mentions of rooms being hot or stuffy and the lack of air-conditioning is noted. Despite these critiques, the overall feedback generally underscores the comfort and cleanliness of the accommodations, making them a pleasant stay for most guests.
Beds
Nestled in a scenic location, The Pegwell Bay Hotel has garnered mixed feedback regarding its bedding from guest reviews. Many guests have found the beds to be very comfortable with some describing them as excellent quality and large, contributing to an overall good night's sleep. The firmness of the mattresses seems to vary with some rooms featuring firm mattresses that guests appreciated, while others were deemed too soft or even rock-hard by some visitors.
Comfortable bedding and soft pillows were highlighted positively, though there were mentions of lumpy pillows and some finding them too flat or hard. The size of the beds drew mixed reactions; some found the beds a bit small or short with occasional reports of feeling cramped. There were also mentions of standard double and twin beds with certain rooms featuring bedding that seemed rather old-fashioned.
Despite a few reports of discomfort with some beds described as worn out, too soft or very uncomfortable, the majority of the feedback leans towards a generally comfy experience, making it a reliable choice for guests seeking a comfortable stay.
Cleanliness
The Pegwell Bay Hotel has received high praise for its immaculate cleanliness across various guest reviews. The rooms were consistently described as nice, clean and spotless, often highlighted for their well-maintained condition. Both the bathrooms and the property itself were commended for their immaculate cleanliness and tidiness. Guests appreciated the up-to-date decor and the high standard of cleanliness maintained throughout their stay.
Several reviews emphasized the clean and comfortable nature of the accommodations, noting that rooms were airy and included basic amenities. The beds were found to be particularly comfortable, adding to the overall sense of relaxation. Daily cleaning services ensured that spaces remained fresh and inviting, aligning well with guests' expectations.
The hotel was also noted for its peaceful and quiet environment, further enhancing the comfort of the stay. The efficiency of the cleaning staff did not go unnoticed, as many guests mentioned that every area of the hotel, from communal spaces to individual rooms, was kept spotlessly clean.
Overall, whether staying in for a restful night or enjoying the interesting building’s quaint charm, guests found the Pegwell Bay Hotel to be a clean, comfortable and well-kept destination.
Staff
The Pegwell Bay Hotel boasts a reputation for exceptional service, consistently praised for its friendly, welcoming and professional staff. Guests frequently highlight the warmth and politeness of the reception team, who are noted for their cheerful greetings and willingness to offer assistance. The efficiency and courteous nature of the staff extend across all departments, from the restaurant and bar to the service and cleaning teams.
Visitors particularly appreciate the attentive and helpful attitude of the personnel, describing them as a credit to the hotel. The breakfast staff receive commendations for their excellent service, contributing to the overall enjoyable dining experience. Many reviews emphasize the staff's eagerness to please and their well-organized approach.
Although there are occasional mentions of areas for improvement, the general sentiment is overwhelmingly positive. Guests feel well cared for and valued, repeatedly remarking on the friendliness and approachability of the staff. Whether providing recommendations, ensuring comfort or simply offering a friendly smile, the team at The Pegwell Bay Hotel significantly enhances the guest experience with their superb service.
Wi-Fi
The Pegwell Bay Hotel offers WiFi in its rooms with varied experiences reported by guests. Some found the WiFi to be good, helpful and even fast, appreciating the ease of access and that it was free. However, other reviews pointed towards a less reliable service with mentions of poor signals, slow speeds and occasional periods when the Wi-Fi did not function at all. Some guests were unable to log on and several noted that the Wi-Fi was completely unavailable during parts of their stay. While there are positive mentions about the WiFi, potential visitors should be aware of these inconsistencies.
Parking
The Pegwell Bay Hotel boasts an impressive array of positive feedback concerning its parking facilities. Guests frequently highlight the ample, spacious car park, which ensures there are always plenty of parking spaces available. The hotel offers free, on-site parking that many find particularly convenient and secure. Visitors appreciate the ease of parking with several noting its convenience and readiness upon arrival. The large, well-maintained parking lot is consistently described as excellent, making it a stress-free experience for guests arriving by car.
Family
The Pegwell Bay Hotel stands out as a family-friendly destination, garnering praise for its family-oriented service and making visits memorable. Its big family rooms, perfect for families on short trips, contribute to the reputation as a cozy and convenient choice for family stays. Guests appreciate the comfortable accommodations with rooms especially designed for small families. The hotel staff are noted for their friendly reception and guests often find their stays enjoyable and hassle-free.
Many visitors have taken advantage of family rooms that are both spacious and cozy, accommodating the needs of families with children. The hotel also shines in making special arrangements, such as upgrading guests to larger family rooms at no extra cost, further enhancing the overall experience. Whether it’s a simple family trip or a more significant family party, The Pegwell Bay Hotel frequently receives recommendations from family members who have enjoyed their stays.
Communicating with visiting family members is sometimes tricky, but the hotel’s services and environment help create a satisfying experience for those staying close to loved ones. The Pegwell Bay Hotel is also a favorite for those visiting friends and family in the area. Both families and newlyweds tend to recommend it highly, ensuring a pleasant stay and fostering strong family connections.
3 Star
Located along the picturesque coastline, The Pegwell Bay Hotel captures an elegant feel with its sympathetically refurbished and quaint, seaside decor. This charming establishment is a classic example of a British seaside hotel, embodying the character and charm of its age while offering an adequate three-star experience. Guests can enjoy amenities such as large TVs and beautiful sea views, making it a comfortable stay despite the occasional comment about the decor. While some find the room rates a bit high for a three-star hotel, many agree that the value is worthwhile for an affordable and character-rich getaway. If you're seeking luxury, this may not be the place, but it stands out as possibly the best three-star hotel for its category.
Accessible
The Pegwell Bay Hotel offers some accessible features that cater to guests with disabilities, including wheelchair-accessible rooms and an easily accessible pub/restaurant. Positive remarks highlight the availability of a lift to all floors, ensuring easy access for those who require it, although there were mentions of the lift being out of order at times. The location of the hotel is right by the sea, providing a beautiful and tranquil setting and the ground-floor rooms offer easy access without the need for stairs.
However, the hotel has faced some challenges with accessibility. Issues such as the walk-in shower's high tray and the absence of safety rails make it difficult for guests with limited mobility. There were also concerns regarding the limited number of accessible rooms and a shortage of blue badge parking spots. Additionally, some guests had difficulty navigating the hotel's main steps due to the lack of a small ramp.
Despite these setbacks, the attentive staff, notably Danielle at breakfast and Steve at the bar, contribute positively to the overall experience. However, potential guests with disabilities should take note of the occasional technical hitches with the lift and plan accordingly.
No, The Pegwell Bay Hotel doesn't have any pool.
No, a spa isn't available at The Pegwell Bay Hotel.
No, The Pegwell Bay Hotel doesn't allow dogs.
Yes, parking facilities are available at The Pegwell Bay Hotel.