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Hotel Portofino

Rapallo , Corso Matteotti 53 Int. 1/2 (Show on Map)

8.1

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Portofino in Rapallo delivers an exceptional experience highly praised by its guests, particularly for its strategic location, delightful breakfast offerings and outstanding staff service. Nestled in the heart of the city, the hotel's prime placement offers easy access to the beach, city center, restaurants and transport hubs, facilitating seamless exploration of nearby attractions like Portofino and Genoa.

Breakfast at Hotel Portofino stands out for its quality and variety with a generous selection of pastries, fresh croissants, cakes and savory options, often enjoyed on the terrace with scenic views. Despite minor suggestions for more variety, the breakfast experience remains a highlight of the stay. Dinner service is not offered in-house, but the staff’s excellent restaurant recommendations are highly appreciated.

Guest rooms are often described as very clean, comfortable and charming with high ceilings and natural light adding to the coziness. While the room sizes vary and some guests mention noise from the street or dated decor, the overall sentiment leans positive due to the historical charm and cleanliness. The hotel effectively maintains a welcoming and tidy environment, contributing to a satisfying stay.

The staff at Hotel Portofino receives universal acclaim for their friendliness, attentiveness and professionalism. Specific individuals, such as Daniela, Giuliana, Laura, Elsa and Stefano, are frequently praised for their exceptional service. Their helpfulness and ability to speak multiple languages further enhance the guest experience.

Families will find Hotel Portofino especially accommodating with family rooms, child amenities and a welcoming atmosphere tailored to family needs. Business travelers also benefit from the hotel’s quiet environment, conference facilities and knowledgeable staff.

While WiFi connectivity is generally good but occasionally inconsistent and the beds receive mixed reviews, the overall feedback remains positive, highlighting the hotel's commitment to comfort and service.

Hotel Portofino’s historic charm adds a unique character to the stay with its Belle Époque architecture and rich atmosphere invoking a sense of nostalgia. The location in the historic center, combined with traditional design elements, provides a memorable experience for those who appreciate historical settings.

Overall, Hotel Portofino excels in providing a welcoming, clean and charming environment, ideal for tourists looking to immerse themselves in the vibrant life of Rapallo.
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Hotel near Golf Courses

This hotel offers a central location in Rapallo, making it easy to access the Rapallo Golf Club and other local attractions. It is a comfortable base for exploring the area and enjoying golf.

Family Friendly Hotel

This hotel provides a child- and family-friendly atmosphere. Family rooms and child amenities are available, and baby cribs can be provided upon request. It is a family-run establishment with attentive service.

Hotel with Free Wi-Fi

Hotel Portofino includes complimentary Wi-Fi. It's a hotel, providing a range of services in addition to internet connectivity, ensuring a seamless experience.

Business Hotel

This hotel is listed among the hotels that may be interesting for business travelers in Rapallo.

Cheap Hotel

This hotel is a budget-conscious choice with a central location. It is equipped with a cash machine and a lift.

Accessible Hotel

This hotel is listed as wheelchair accessible and accessible by lift. It is noted as a great choice for travelers with disabilities due to its focus on accessibility and convenient location.

Small Hotel

This hotel embodies the spirit of boutique hotels, focusing on creating a cozy and intimate atmosphere for guests. Each room is carefully curated, combining comfort and style for an inviting retreat.

Historic Hotel

Hotel with Tennis Courts

Room Types

Double or Twin Room Elegant room with parquet floors, TV and small private bathroom with free toiletries and a hairdryer. The toilet uses a Sanitrit system. Please specify bed preference when booking.

Triple Room Elegant room with parquet floors, TV and small private bathroom with free toiletries and a hairdryer. The toilet uses a Sanitrit system.

Single Room Elegant room with parquet floors, TV and small private bathroom with free toiletries and a hairdryer. The toilet uses a Sanitrit system.

Quadruple Room Providing free toiletries, this quadruple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned quadruple room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 3 beds.

Small Double Room Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.

About Hotel Portofino

License: 010046-ALB-0025, IT010046A1V6U35HON

Guest Reviews

8.1

Very Good

Location

Hotel Portofino in Rapallo boasts an enviable location, frequently highlighted in guest reviews for its exceptional proximity to key attractions and amenities. The hotel is set right in the heart of the city, making it stone's throw from the beach, the bustling city center and a plethora of restaurants and shops. Its central position also places it near the train station and bus stops, facilitating seamless travel to nearby destinations like Portofino and Genoa. The beach promenade, historic center and delightful Victorian-style streets are all within easy walking distance, offering guests convenient access to explore and enjoy the locale. Moreover, the hotel's charming building enhances its appeal, making it a picturesque and practical choice for visitors wanting to immerse themselves in the vibrant life of Rapallo.

Breakfast

Hotel Portofino consistently impresses guests with its breakfast offerings, celebrated for its variety and quality. The breakfast experience often includes a generous array of pastries, fresh croissants and delicious cakes, complemented by savory options such as cold cuts and cheese. Many guests also highlight the high-quality coffee and the availability of fresh fruits. The inclusion of homemade cakes and gluten-free options (upon request) enhances the overall satisfaction.

The breakfast is usually served in a pleasant, welcoming environment with staff frequently praised for their friendliness and attentiveness. The added charm of having breakfast on the terrace with scenic views of the city or sea elevates the experience. Despite being predominantly Italian, favoring sweet offerings, the spread caters well to those who enjoy traditional Italian breakfasts of coffee and pastries but also accommodates those seeking a variety of choices.

Some reviewers mention that while the breakfast is good, the selection can be limited, particularly on the savory side and suggest that it could benefit from more variety such as warm dishes. However, these minor criticisms don't overshadow the overall positive feedback, as the breakfast at Hotel Portofino often stands out as a highlight for guests, contributing to a satisfying and memorable stay.

Dinner

Guests at Hotel Portofino have consistently praised the breakfast, describing it as perfect, excellent and featuring a wide variety of local products. The atmosphere during breakfast is noted to be great, adding to the overall positive experience. While breakfast receives high marks, dinner service appears to be lacking with some guests mentioning that the hotel does not serve dinner and instead provides restaurant recommendations. Those recommendations have been appreciated, as guests report receiving good advice for dining options outside the hotel. Although the breakfast offerings are generally well-regarded, a few reviews mention that the selection could include more items, such as eggs. Overall, Hotel Portofino excels in providing a delightful breakfast experience, but guests should plan to explore local dining options for their evening meals.

Rooms

Hotel Portofino's guest reviews highlight a mix of experiences with several commendations for cleanliness and room comfort. Guests frequently praise the rooms for being very clean and often mention that they are comfortable and cozy with some rooms featuring high ceilings and natural light. The spaciousness is appreciated in many of the larger rooms, which also come with functional amenities like air conditioning and comfortable beds.

However, the size of the rooms is a recurring concern, as many guests note that the rooms and bathrooms can be quite small and sometimes even tiny. Noise is another issue with rooms facing the street being particularly affected by the external sounds and the internal soundproofing leaving much to be desired.

The decor of the hotel exudes an old-fashioned charm, which some guests find appealing, although it also highlights the need for renovation in certain areas—specifically, the dated and at times, run-down appearance of the furnishings and facilities. The bathrooms, in particular, receive mixed reviews with criticisms pointed at their limited size and outdated fixtures.

Despite these drawbacks, the overall sentiment leans positive when it comes to the cleanliness and the charm of the hotel's historical building. The pleasant and high ceilings, along with the clean and cozy nature of the rooms, contribute to a mostly satisfactory stay for guests.

Beds

Hotel Portofino has received mixed feedback regarding its bedding, yet the positives distinctly outweigh the negatives. Guests frequently describe the beds as very comfortable with some even likening their sleep to that experienced at home. The hotel ensures plush, good quality bedding, which adds to the overall satisfaction. Regular changes of bedding and towels enhance the comfort levels and maintain cleanliness.

However, there were a few mentions of hard, lumpy or uncomfortable mattresses suggesting some inconsistencies in the bed quality. Despite these outliers, the majority of guests concur that the beds are comfortable, complemented by classy bedding and pleasant sleeping arrangements. Guests can generally expect a restful night's sleep in the well-appointed rooms of Hotel Portofino.

Cleanliness

Hotel Portofino consistently impresses guests with its high standards of cleanliness. The rooms are frequently described as very clean, functional and welcoming, providing everything needed for a comfortable stay. Bathrooms, although sometimes mentioned as an area needing improvement, are generally maintained to a good standard. Guests often remark on the impeccable cleanliness, noting that rooms are not only spotless but also neat and tidy.

Facilities within the hotel are well-maintained and fully stocked with necessary products and towels. Although some minor concerns were raised about dusty areas, such as sun loungers and the external aesthetic, the hotel's general cleanliness remains a standout feature.

Despite occasional comments about tiny windows or soundproofing issues, rooms are cozy and quiet, facilitating a pleasant stay. The staff's commitment to cleanliness and sensitivity further enhances the overall experience, making Hotel Portofino a clean and reliable choice for travelers.

Staff

The staff at Hotel Portofino receives consistent praise for their exceptional service, making guests' stays incredibly pleasant. Described as friendly, attentive and always ready to assist, the staff's kindness and helpfulness leave a lasting positive impression. Reception staff, including individuals like Daniela, Giuliana, Laura and Elsa, are frequently mentioned for their outstanding attention to guests' needs, providing warm welcomes and valuable local advice. Stefano, in particular, is noted for his exceptional service.

Guests appreciate the prompt and courteous service across all areas of the hotel, from the front desk to the breakfast staff. The staff's ability to speak multiple languages, including French and English, further enhances the hospitality experience.

The team's dedication to ensuring comfort and addressing any issues promptly is highlighted with many guests noting the high level of professionalism and the genuine care they received. Whether it's providing travel coordination, dining recommendations or simply being a friendly presence, the staff's efforts significantly contribute to making Hotel Portofino a highly recommended option for travelers.

Wi-Fi

Hotel Portofino offers free WiFi to all its guests, available in both rooms and public areas. Some guests have noted that the WiFi structure is good and the internet speed is generally acceptable. In certain areas, the WiFi is fast and reliable, ensuring a smooth online experience for browsing and basic tasks. However, there are occasional issues with connectivity, such as unreliable or weak signals in specific parts of the hotel, which might necessitate having an offline map prepared as a backup. Overall, while there are pockets of excellent connection, some improvement on WiFi consistency would enhance the overall guest experience.

Family

Hotel Portofino stands out as an ideal family stay, providing a child- and family-friendly atmosphere that caters to parents and their little ones. Families will appreciate the family rooms available and the child amenities provided, ensuring comfort and convenience. Upon request, a baby crib can be provided in the rooms, adding to the family-friendly services offered. The environment is especially suitable for family vacations, marked by a friendly atmosphere and attentive service from this family-run establishment. This property clearly understands the needs of families, making it a great choice for those traveling with children.

Business

Hotel Portofino offers a range of services and amenities that cater to business travelers. It is particularly noted for its business amenities such as conference rooms and necessary resources for professional purposes. The hotel is ideal for those on business visits with facilities that support quick meetings and business events. Guests have appreciated the availability of business services upon request and mentioned that the environment is quiet, making it suitable for work-related stays. Additionally, the staff's knowledge about local transportation options such as ferries and bus connections has been considered competent, aiding in seamless business travel experiences. Though WiFi issues were noted, overall, the hotel remains a favorable choice for business trips.

Accessible

Hotel Portofino is a great choice for travelers with disabilities, thanks to its focus on accessibility. The hotel is easily accessible by foot and offers a convenient location with bus stops directly in front of the building and near a train station. This makes commuting both affordable and straightforward. Guests appreciate the free accessible parking and the close, adequate parking spots further enhance convenience. The proximity to the beach promenade and city center adds to the accessible charm, making local exploration hassle-free.

The hotel is also designed with wheelchair-friendly facilities and reliable elevators, which ensure smooth movement within the premises. The easy access from the main road and the feasibility of checking in during the evening contribute to an overall very accessible experience.

Historic

Hotel Portofino stands as a testament to bygone eras with its residence in a historic building, formerly the Grand Hotel Royal. Draped in all the splendor of the Belle Époque, the hotel exudes a rich historical charm that truly transports visitors back to the early 20th century. Guests can take leisurely strolls through its corridors, which evoke a profound sense of nostalgia.

The architecture is replete with authentic details that seamlessly blend old-world charm with the necessary modern adaptations to keep the hotel functional. What some might view as being outdated, others see as a beloved retro essence that adds to its unique ambiance.

Situated in Rapallo’s historic center, the hotel's remarkable position offers guests the opportunity to explore the surrounding historic sites with ease. Its structure is not only a place of lodging but also an emblem of the town's storied past. This beautiful old building, filled with character and a palpable historical atmosphere, enchants those who appreciate the allure of historical structures and the stories they tell.

No, Hotel Portofino doesn't have any pool.

No, a spa isn't available at Hotel Portofino.

No, Hotel Portofino doesn't allow dogs.

No, parking facilities aren't available at Hotel Portofino.

No, Hotel Portofino doesn't have a gym.

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