Guests of Castaway Resort rave about the exceptional staff and friendly atmosphere of the hotel. Many guests mention making friends with the staff and finding them exceptionally hospitable, helpful and accommodating. The hotel management and front reception receive high praise for their professionalism and attentiveness, as well as their willingness to go above and beyond for guests. The food is also commended with guests returning to Castaway Resort's in-house restaurant for its excellent quality. The ladies on reception are noted for their top-class service, as are specific staff members such as Rosalea, Mene, Trina, Apu, Michele and Moe. The staff are also described as caring, discreet and happy, making guests feel at home during their stay. Overall, Castaway Resort is a friendly and welcoming place to stay with a great staff culture, helpful service and a nice atmosphere.
