Citymax Hotel
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Summary of reviewsCitymax Hotel offers a budget-friendly stay with a few noteworthy advantages, particularly its prime location in the heart of the City Centre. Ideal for solo travelers and those on a budget, the hotel is conveniently situated next to the SkyWays Bus Stand and within walking distance from a metro station, making city navigation easy and providing access to nearby markets and dining options. The bustling area around the hotel, however, might not be suitable for families due to noise and congestion.
The rooms at Citymax Hotel are generally highlighted for being clean, comfortable and affordable with the availability of hot water during the winter as an appreciated amenity. However, there have been several criticisms about old and smelly carpets, uncomfortable beds and dirty linens. Guests also mentioned a lack of basic facilities like TVs, heaters and cupboards, alongside noise issues due to the hotel's proximity to a 24-hour coach station. Some encountered difficulties with the check-in process and unsatisfactory service from the reception.
Cleanliness remains an area requiring attention with many guests reporting issues such as old, dirty carpets, dusty rooms and unclean washrooms. The presence of pests like cockroaches and inadequate cleaning practices were also noted, although some guests found the bed sheets to be clean. The overall room conditions, including uncomfortable and wobbly beds, resulted in mixed reviews.
Despite these issues, the staff at Citymax Hotel are generally praised for their friendliness and helpfulness. Many guests appreciated the excellent room service and cooperative attitude, though there were instances of unprofessional behavior and mishandled bookings from some staff members.
As a budget-friendly three-star hotel, Citymax Hotel offers practical amenities like attached bathrooms with hot water, free WiFi, LED TVs and air conditioning. Guests found the hotel to provide good value for the price, despite experiencing some discrepancies between the actual rooms and those pictured online and occasional noise problems. Overall, the hotel received mixed reviews, ranging from superb to passable, but remains a practical choice for those seeking economical accommodation in a central location.
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The rooms at Citymax Hotel are generally highlighted for being clean, comfortable and affordable with the availability of hot water during the winter as an appreciated amenity. However, there have been several criticisms about old and smelly carpets, uncomfortable beds and dirty linens. Guests also mentioned a lack of basic facilities like TVs, heaters and cupboards, alongside noise issues due to the hotel's proximity to a 24-hour coach station. Some encountered difficulties with the check-in process and unsatisfactory service from the reception.
Cleanliness remains an area requiring attention with many guests reporting issues such as old, dirty carpets, dusty rooms and unclean washrooms. The presence of pests like cockroaches and inadequate cleaning practices were also noted, although some guests found the bed sheets to be clean. The overall room conditions, including uncomfortable and wobbly beds, resulted in mixed reviews.
Despite these issues, the staff at Citymax Hotel are generally praised for their friendliness and helpfulness. Many guests appreciated the excellent room service and cooperative attitude, though there were instances of unprofessional behavior and mishandled bookings from some staff members.
As a budget-friendly three-star hotel, Citymax Hotel offers practical amenities like attached bathrooms with hot water, free WiFi, LED TVs and air conditioning. Guests found the hotel to provide good value for the price, despite experiencing some discrepancies between the actual rooms and those pictured online and occasional noise problems. Overall, the hotel received mixed reviews, ranging from superb to passable, but remains a practical choice for those seeking economical accommodation in a central location.
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Guest Reviews
Citymax Hotel boasts a prime location that appeals to various types of travelers, particularly those who value proximity to key transport hubs. Situated in the heart of the City Centre, it is conveniently located next to the SkyWays Bus Stand and just a short walk from a metro station. This makes it extremely easy to navigate the city and access nearby markets and restaurants, including the vibrant i8 Markaz, known for its high-quality dining options.
However, the bustling nature of its location comes with its challenges. Being in the middle of a busy bus terminal and in an area described as Adda, the environment can be quite noisy and may not be ideal for families. It's more suited for solo travelers or those who are on a budget, as the hotel offers a very economical stay.
Some guests have pointed out that the area can be congested and difficult to reach and there were mentions of cleanliness issues. Despite this, the strategic placement near public transport and urban amenities stands out as a significant advantage.
Citymax Hotel received a mix of feedback regarding its rooms from guests. Some positive points highlighted the rooms as clean, comfortable and affordable with the availability of hot water during the winter being a notable amenity. However, many reviews pointed out areas in need of significant improvement. Several guests mentioned issues like old and smelly carpets, uncomfortable beds, smelly and dirty linens and a lack of basic facilities such as a TV, heater and cupboard. Additionally, the noise level was a common complaint due to its proximity to a 24-hour coach station. Some guests also faced challenges with check-in processes and reported poor service from the reception. The overall condition of the rooms was frequently described as bad with some even encountering pests like cockroaches. Despite the economic room rates, these issues greatly impacted the overall guest experience.
The reviews regarding the cleanliness of Citymax Hotel highlight a range of concerns from guests. Common issues noted include old and dirty carpets, dusty rooms and dirty washrooms. There were several mentions of cockroaches and inadequate cleaning practices with some guests specifying unclean drinking glasses and bed linens. Many reviews pointed out that the level of cleanliness was below expectations, citing broken showers and general sanitation issues. While some guests appreciated clean bed sheets, others felt that overall room conditions, including uncomfortable and wobbly beds, left much to be desired. Additionally, the noise level within the hotel, exacerbated by its location near a busy bus terminal, added to the overall dissatisfaction with the stay.
Citymax Hotel boasts an overall positive reputation largely due to its commendable staff. Many guests highlighted the friendly reception and excellent room service, noting that everyone was very helpful and cooperative. The hotel benefited from a clean environment and efficient management, contributing to a pleasant stay for many.
However, some reservations were expressed regarding the attitude of certain staff members with a few guests describing their interactions as rude or unprofessional. Instances were reported where bookings were mishandled and guests felt the need for better management oversight on staff behavior.
On the whole, guests appreciated the good service and cleanliness, despite occasional issues with staff treatment and room assignments.
Citymax Hotel provides a budget-friendly stay that matches its three-star rating. Guests appreciated the large rooms equipped with attached bathrooms featuring hot water, free WiFi, LED TVs and air conditioning. The hotel is ideal for travelers looking for a practical and comfortable place to stay without the frills of luxury. However, some reviews noted that the linens appeared old and stained and certain rooms were noisy. The actual rooms also differed somewhat from pictures on booking.com. Reviews ranged from superb and good to passable, indicating a mixed reception with a general consensus on its value for the price.
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Location
However, the bustling nature of its location comes with its challenges. Being in the middle of a busy bus terminal and in an area described as Adda, the environment can be quite noisy and may not be ideal for families. It's more suited for solo travelers or those who are on a budget, as the hotel offers a very economical stay.
Some guests have pointed out that the area can be congested and difficult to reach and there were mentions of cleanliness issues. Despite this, the strategic placement near public transport and urban amenities stands out as a significant advantage.
Rooms
Cleanliness
Staff
However, some reservations were expressed regarding the attitude of certain staff members with a few guests describing their interactions as rude or unprofessional. Instances were reported where bookings were mishandled and guests felt the need for better management oversight on staff behavior.
On the whole, guests appreciated the good service and cleanliness, despite occasional issues with staff treatment and room assignments.
3 Star
No, Citymax Hotel doesn't have any pool.
No, a spa isn't available at Citymax Hotel.
No, Citymax Hotel doesn't allow dogs.
Yes, parking facilities are available at Citymax Hotel.
No, Citymax Hotel doesn't have a gym.
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