HOTEL SAHARA SDN BHD
Rawang
3.32346900,
101.57912100
,
No: 105, Jalan Bandar Rawang 1, Pusat Bandar Rawang,
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Summary of reviewsHOTEL SAHARA SDN BHD offers a strategic and convenient location in the heart of Rawang city, making it a top choice for its accessibility to essential amenities such as markets, restaurants, convenience stores and gas stations. The vibrant surrounding neighborhood provides easy access to a variety of dining options and shopping centers, enhancing the overall attractiveness of the hotel. The proximity to a mosque is an added convenience for guests. Despite minor noise complaints, the location remains a significant highlight for the hotel.
The rooms at HOTEL SAHARA SDN BHD are generally spacious, particularly the family deluxe rooms, which are noted for their comfort and cleanliness. The hotel's favorable location near a wet market is another plus point for many guests. However, there are significant concerns regarding cleanliness and maintenance with multiple reports of dirty bathrooms, malfunctioning amenities and the presence of pests. Improvements are necessary to address these issues and ensure a consistently pleasant experience.
Cleanliness throughout the hotel has garnered mixed reviews. While there are praises for clean toilets and some well-maintained rooms, numerous complaints highlight dirty bedsheets and towels, dusty surfaces and smelly pillows. These issues point to a need for stricter housekeeping protocols to meet acceptable standards.
The hotel staff at HOTEL SAHARA SDN BHD receive high marks for their friendliness, kindness and helpfulness. Guests have particularly appreciated the customer service provided by front desk staff members like Salma and Ravin. These positive interactions significantly enhance the overall guest experience, even though there are occasional mentions of inefficiencies at the reception.
The bedding receives varied feedback. While some guests find the beds comfortable, there are widespread reports of discomfort due to hard pillows and mattresses, presence of bed bugs and stained sheets. Improvements in bed cleanliness and comfort are crucial to elevate the guest experience.
In summary, while HOTEL SAHARA SDN BHD excels in location and staff friendliness, efforts are needed in room maintenance, cleanliness and bedding quality to meet the expectations of all guests consistently.
Categories
The rooms at HOTEL SAHARA SDN BHD are generally spacious, particularly the family deluxe rooms, which are noted for their comfort and cleanliness. The hotel's favorable location near a wet market is another plus point for many guests. However, there are significant concerns regarding cleanliness and maintenance with multiple reports of dirty bathrooms, malfunctioning amenities and the presence of pests. Improvements are necessary to address these issues and ensure a consistently pleasant experience.
Cleanliness throughout the hotel has garnered mixed reviews. While there are praises for clean toilets and some well-maintained rooms, numerous complaints highlight dirty bedsheets and towels, dusty surfaces and smelly pillows. These issues point to a need for stricter housekeeping protocols to meet acceptable standards.
The hotel staff at HOTEL SAHARA SDN BHD receive high marks for their friendliness, kindness and helpfulness. Guests have particularly appreciated the customer service provided by front desk staff members like Salma and Ravin. These positive interactions significantly enhance the overall guest experience, even though there are occasional mentions of inefficiencies at the reception.
The bedding receives varied feedback. While some guests find the beds comfortable, there are widespread reports of discomfort due to hard pillows and mattresses, presence of bed bugs and stained sheets. Improvements in bed cleanliness and comfort are crucial to elevate the guest experience.
In summary, while HOTEL SAHARA SDN BHD excels in location and staff friendliness, efforts are needed in room maintenance, cleanliness and bedding quality to meet the expectations of all guests consistently.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Cheap Hotel
Accessible Hotel
Guest Reviews
HOTEL SAHARA SDN BHD benefits from a highly strategic and convenient location, making it an excellent value for money option. Nestled in the center of Rawang city, guests find it easy to access a variety of essential amenities such as convenient stores, gas stations, markets and a range of restaurants. The hotel situates itself in a vibrant area where one can quickly find food stalls, shopping centers and banks.
The surrounding neighborhood is lively, offering easy access to necessities and ensuring guests can fulfill their needs without hassle. Its proximity to eateries makes it particularly appealing for those who enjoy tasting local cuisine, especially in the evenings when the area comes alive with numerous dining options. Additionally, the hotel is near a mosque, adding to the convenience for guests who wish to visit.
Although the location is generally praised, a few guests noted the presence of noisy motorcycles which could be a minor inconvenience. Nonetheless, the overall consensus suggests that the location of HOTEL SAHARA SDN BHD is a major highlight, offering both comfort and accessibility to various urban amenities.
Hotel Sahara Sdn Bhd offers a mixed experience for its guests. On the positive side, many reviews highlight that the rooms are spacious, which is particularly noted in the family deluxe rooms. Some guests found the rooms to be comfortable and clean with easy access and a strategically convenient location, especially given its proximity to a wet market.
However, there are several areas needing improvement. Cleanliness seems to be a significant issue with reports of dirty toilets, bathrooms and even traces of vomit not being cleaned. The general maintenance of the rooms also falls short with many guests reporting malfunctioning amenities such as door locks, faucets and lighting fixtures. The presence of cockroaches, mosquitoes and leftover items from previous guests add to the discomfort. Faulty and inadequate lighting make the rooms feel gloomy, further diminishing the overall experience.
Guests also faced issues with basic facilities; many mentioned the lack of kettles, cups or complimentary coffee and some encountered leaking sinks and slow water supply. Issues with the electronic key cards and broken door guards raised safety concerns for several visitors. Additionally, the noise from the busy surrounding area and within the hotel itself affected the tranquility of the stay for some guests.
In summary, while Hotel Sahara Sdn Bhd has the potential to provide a comfortable and spacious environment, significant improvements and stringent maintenance are required to meet guest expectations consistently.
The bedding at HOTEL SAHARA SDN BHD receives mixed feedback from guests. Some reviews mention comfortable bedding, indicating that there are pockets of comfort to be found. However, the overwhelming sentiment points to several issues needing attention. Many guests find the beds uncomfortable, citing hard pillows and mattresses. The presence of bed bugs and stained sheets has been reported and there are frequent mentions of itchy mattresses and bad-smelling blankets.
Issues with bed cleanliness are also a recurring theme with comments on dirty beds, unsanitary mattresses and unwashed bed sheets being noted. The age of the bed linens and bed spreads adds to the concern, as some guests mention they appear old. Additionally, the bed springs are often pointed out as problems, leading to discomfort during sleep. For those sensitive to smells, some pillows had slight or unpleasant odors. In some cases, even hotel furniture like bed drawers was not clean, containing cigarette butts and ashes.
In summary, while there are mentions of comfortable bedding, it seems the majority of the bedding suffers from significant cleanliness and comfort issues at HOTEL SAHARA SDN BHD. Improvements in these areas could lead to a much better guest experience.
Hotel Sahara Sdn Bhd has received mixed feedback regarding cleanliness. Guests have appreciated the clean toilets and mentioned instances of well-cleaned rooms. However, there are numerous reports highlighting areas needing significant improvement. Several reviews mention dirty bedsheets, towels, pillowcases and dusty surfaces. Issues also extend to the bathroom and overall room maintenance with complaints about oily floors, a strong smell, cockroaches and general inadequacy in cleaning.
Moreover, reports of sticky floors, leaking sinks and smelly pillows suggest that the cleanliness and hygiene standards require updating and upgrading. Despite some clean and well-maintained areas, many guests felt that the efforts in cleaning and maintenance need to be enhanced to meet acceptable standards.
Hotel Sahara Sdn Bhd is most noted for its commendable staff, frequently described as friendly, kind and helpful. Guests have praised the front desk and counter staff, specifically mentioning individuals like Salma and Ravin for their amiable service. Despite some mentions of inefficiency and less favorable experiences at reception, the overall consensus highlights a team that is friendly, considerate and professional. The positive interactions with the hotel staff significantly contribute to guests' satisfactory experiences during their stay.
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Location
The surrounding neighborhood is lively, offering easy access to necessities and ensuring guests can fulfill their needs without hassle. Its proximity to eateries makes it particularly appealing for those who enjoy tasting local cuisine, especially in the evenings when the area comes alive with numerous dining options. Additionally, the hotel is near a mosque, adding to the convenience for guests who wish to visit.
Although the location is generally praised, a few guests noted the presence of noisy motorcycles which could be a minor inconvenience. Nonetheless, the overall consensus suggests that the location of HOTEL SAHARA SDN BHD is a major highlight, offering both comfort and accessibility to various urban amenities.
Rooms
However, there are several areas needing improvement. Cleanliness seems to be a significant issue with reports of dirty toilets, bathrooms and even traces of vomit not being cleaned. The general maintenance of the rooms also falls short with many guests reporting malfunctioning amenities such as door locks, faucets and lighting fixtures. The presence of cockroaches, mosquitoes and leftover items from previous guests add to the discomfort. Faulty and inadequate lighting make the rooms feel gloomy, further diminishing the overall experience.
Guests also faced issues with basic facilities; many mentioned the lack of kettles, cups or complimentary coffee and some encountered leaking sinks and slow water supply. Issues with the electronic key cards and broken door guards raised safety concerns for several visitors. Additionally, the noise from the busy surrounding area and within the hotel itself affected the tranquility of the stay for some guests.
In summary, while Hotel Sahara Sdn Bhd has the potential to provide a comfortable and spacious environment, significant improvements and stringent maintenance are required to meet guest expectations consistently.
Beds
Issues with bed cleanliness are also a recurring theme with comments on dirty beds, unsanitary mattresses and unwashed bed sheets being noted. The age of the bed linens and bed spreads adds to the concern, as some guests mention they appear old. Additionally, the bed springs are often pointed out as problems, leading to discomfort during sleep. For those sensitive to smells, some pillows had slight or unpleasant odors. In some cases, even hotel furniture like bed drawers was not clean, containing cigarette butts and ashes.
In summary, while there are mentions of comfortable bedding, it seems the majority of the bedding suffers from significant cleanliness and comfort issues at HOTEL SAHARA SDN BHD. Improvements in these areas could lead to a much better guest experience.
Cleanliness
Moreover, reports of sticky floors, leaking sinks and smelly pillows suggest that the cleanliness and hygiene standards require updating and upgrading. Despite some clean and well-maintained areas, many guests felt that the efforts in cleaning and maintenance need to be enhanced to meet acceptable standards.
Staff
No, HOTEL SAHARA SDN BHD doesn't have any pool.
No, a spa isn't available at HOTEL SAHARA SDN BHD.
No, HOTEL SAHARA SDN BHD doesn't allow dogs.
No, parking facilities aren't available at HOTEL SAHARA SDN BHD.
No, HOTEL SAHARA SDN BHD doesn't have a gym.
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