Banyan Tree Tamouda Bay is a luxurious resort that offers guests a peaceful and beautiful location surrounded by lush greenery and a private beach. The exceptional breakfast buffet is highly praised by guests, although some found the food not up to 5-star resort standards. The villas are spacious and luxurious with some even including a private pool and the hotel is kept impeccably clean. The staff is professional, friendly and accommodating with many guests mentioning specific staff members by name. The private pool villas are a highlight, although some guests reported minor issues with maintenance. The resort's beach is paradisiacal and the overall standard of the hotel is above the usual Banyan Tree standard. Despite some minor issues, Banyan Tree Tamouda Bay is a truly exceptional establishment that offers guests a magnificent experience.
Marina Smir Hotel & Spa is frequently commended by guests for its exceptional location, providing convenient access to Tangier's ferry and direct beach access, which contribute to stunning sea views and a tranquil environment. The hotel's setting is a significant draw, offering a peaceful retreat for vacationers. Guest reviews also highlight the excellent service and genuine hospitality provided by the friendly and attentive staff, who contribute significantly to a pleasant and relaxing stay.
The breakfast experience at the hotel is well-regarded, with guests appreciating the quality and variety of offerings like omelettes and msmen. The breakfast is served in a clean setting, and the attentive staff add to the welcoming atmosphere. While there is some room for improvement in terms of variety, many guests find the breakfast satisfying and a good start to their day.
Rooms at Marina Smir Hotel & Spa are praised for their comfort and spaciousness, offering picturesque views of the pool and sea. The well-furnished accommodations, complemented by large, comfortable bedding, ensure restful relaxation. Despite some comments about outdated furniture and potential renovation needs, the cleanliness and overall charm of the rooms are noted positively.
Cleanliness across the hotel receives high marks, with well-maintained facilities and delightful gardens contributing to the serene environment. While some minor lapses in housekeeping management are mentioned, the hotel's commitment to maintaining high standards and the proactive attitude of the staff in addressing any issues stand out.
The hotel's staff are frequently highlighted for their exceptional hospitality, creating a welcoming atmosphere that enhances the guest experience. Their kindness, professionalism, and prompt responsiveness to any concerns or issues ensure a comfortable stay.
The pool is a notable feature of the Marina Smir Hotel & Spa, appreciated for its size and beauty, conveniently positioned next to the beach. Families enjoy the space for leisure activities, with many comments on the friendly service from staff around the pool area. Though some reviews suggest improvements in pool maintenance and temperature control, it remains a favored amenity for its impressive aesthetics.
Overall, Marina Smir Hotel & Spa impresses guests with its strategic location, exceptional service, comfortable accommodations, and wonderful amenities, making it a highly recommended destination.
'L'escale Appart-hôtel By 7AV HOTELS' receives high praise for its exceptional location, offering a strategic base for exploring the region with its proximity to highways, cities and attractions. Guests are particularly delighted with the beautiful beaches and panoramic sea views from the rooms and terraces. Families find the location ideal with easy access to Aqua Park, children's playgrounds and Marina Smir, contributing to a family-friendly and convenient stay. The hotel complex itself is beautiful, calm and well-maintained, adding to the charm and comfort for all types of travelers.
Breakfast at the hotel is noted for its delicious, substantial offerings with a variety of fresh foods and accommodating staff service. While many appreciate the quality and generosity, others criticize the high price organizational inefficiencies and occasional lack of diversity. Despite these mixed reviews, the breakfast experience is often seen as satisfactory.
Dining experiences at the hotel also receive mixed feedback. Many guests enjoy the delicious food, cleanliness and impeccable service, particularly during a la carte dinners and events on the terrace with live music. However, some express dissatisfaction with certain restaurants, especially regarding food quality, long wait times and inconsistent service. Improvements in food variety and service efficiency are suggested to enhance the dining experience further.
The rooms earn frequent commendations for cleanliness, spaciousness and practical amenities that cater to long stays and families. Guests appreciate the sea views, well-equipped kitchenettes and overall comfort. Nonetheless, there are mentions of occasional maintenance issues, dated furnishings and the need for better cleaning supplies.
Cleanliness overall is a strong point of the hotel with daily upkeep ensuring tidy rooms, pools and common areas. While most reviews are positive, some isolated issues with hygiene in specific areas, such as bathrooms and pools, are noted. These occasional lapses, however, don’t overshadow the general consensus of a clean and welcoming environment.
The staff service is a standout feature with numerous guests praising their friendliness, attentiveness and professionalism. Key personnel receive special mentions for their exceptional service, contributing significantly to a positive guest experience. Although there are occasional reports of unresponsive or unprofessional staff, the majority of feedback highlights the welcoming nature of the team.
WiFi service is a notable weak point with many guests expressing dissatisfaction with poor connection quality and unreliable internet. The lack of accessibility within apartments and generally weak service negatively impacts the guest experience, emphasizing the need for improvement in this area.
The hotel’s pools are well-received, particularly for families enjoying the clean pools and water slides. The lively atmosphere and entertainment are appreciated, although early closing hours and inconsistent cleanliness are noted as areas needing attention. Despite these concerns, the pool facilities contribute to an enjoyable stay, especially for children.
The hotel's proximity to beautiful beaches, crystal-clear waters and family-oriented amenities like the aqua park and swimming pool receive applause. While the brief walk to the beach is convenient, the challenge of crossing a busy national road is mentioned as a minor inconvenience. Overall, the proximity to the beach adds significant value to the guest experience.
Parking feedback is mixed with some guests appreciating the secure and ample parking facilities, while others face difficulties finding spots, especially during busy periods. Despite efforts to provide enough space, parking can sometimes be insufficient, adding complexity to the guest's experience.
Guests had mixed opinions on the beds with many praising their size and comfort. However, others reported issues with old, noisy mattresses and insufficient bedding cleanliness. This resulted in some discomfort, highlighting an area needing improvement.
In summary, while 'L'escale Appart-hôtel By 7AV HOTELS' boasts numerous strengths in location, cleanliness, staff service and family-friendly amenities, there are areas such as breakfast organization, WiFi quality and bed comfort that could benefit from enhancements to provide a more consistently satisfying guest experience.