Victoria House by Aeria Apartments

Reading 51.45620400, -0.97220300 , 17-27 Queen Victoria Street (Show on Map)


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1 room2 guests 1 room, 2 guests
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Summary of reviewsVictoria House by Aeria Apartments enjoys a prime location in Reading's vibrant city center, offering guests convenience with proximity to major shopping districts and easy access to public transportation. Despite its centrality, the property maintains a tranquil environment that balances the lively city life, appealing to travelers who seek both exploration and rest.

The apartments themselves are praised for their modern decor and cleanliness. Guests find the spacious and tastefully furnished interiors welcoming, with well-equipped kitchens and ample living spaces. The provision of necessary amenities, such as washing machines and large wardrobes, caters well to long-stay visitors. Although the absence of an elevator for higher floors presents a slight inconvenience, the overall comfort and strategic location compensate for it.

Cleanliness is a standout feature at Victoria House, with consistent remarks on the meticulously maintained spaces. Guests appreciate the spotless environment, particularly noting the pristine bathrooms and effective sound insulation, which contribute to a restful stay. The dedication of the housekeeping staff plays a crucial role in maintaining these high standards.

The staff at Victoria House are recognized for their friendliness and dedication, enhancing the guest experience through their responsiveness and helpfulness. Although there are occasional communication issues, particularly between management and housekeeping, the majority of interactions are positive, ensuring guest comfort and satisfaction.

Despite mixed reviews regarding bedding comfort, most guests find the beds agreeable, with luxury linen and an inviting atmosphere contributing to a restful experience. Management's prompt response to any issues further reflects their commitment to ensuring guest satisfaction.

Earning consistent four-star ratings, Victoria House impresses with its exceptional accommodations and services. Guests often recommend the property, albeit advising potential visitors to consider the substantial security deposit required. Overall, the positive experiences overwhelmingly affirm Victoria House as a preferred choice for travelers seeking quality, comfort, and convenience in Reading.
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3-Star Apartment

Room Types
One-Bedroom Apartment This apartment comes with a kitchen, a seating area, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The well-fitted kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment features a washing machine, a dining area, an electric kettle, a sofa and a flat-screen TV. The unit has 1 bed.

Two-Bedroom Apartment This spacious apartment comes with a kitchen, a seating area, 2 separate bedrooms and 1 bathroom with a shower and a hairdryer. Meals can be prepared in the kitchen, which features a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment features a washing machine, a dining area, an electric kettle, a sofa, as well as a flat-screen TV. The unit has 2 beds.

Guest Reviews
Location
Victoria House by Aeria Apartments boasts an exceptional location that travelers find consistently appealing. Nestled in the heart of Reading's bustling city center, the property offers unparalleled convenience, merely minutes away from the train station and major shopping areas. Visitors can effortlessly access public transportation, making it a strategic base for exploring or simply enjoying the local sites and amenities. Despite its central position, guests appreciate the tranquility of the surroundings, allowing for a restful stay amidst the vibrant city life.

The apartments themselves are noted for their cleanliness and modern decor, providing a comfortable and well-equipped environment. With all necessary amenities at hand, from kitchen facilities to convenient proximity to shops and restaurants, guests find their needs thoroughly catered to. The ease of access, coupled with quiet atmosphere despite the central location, makes this property a top choice for both convenience and comfort. Victoria House truly offers an ideal blend of location and livability, meeting the needs and expectations of travelers from all walks of life.

Rooms
Victoria House by Aeria Apartments stands out for its superb location and modern amenities, making it a notable choice for travelers seeking comfort in the city center. Guests frequently highlight the apartments' clean and spacious interiors, adorned with tasteful furnishings that create a cozy ambiance. The accommodation is fully equipped with functional kitchens and washing machines, ensuring convenience for long stays. The rooms are well furnished and provide all necessary comforts, including large wardrobes and spacious living areas. Each apartment is meticulously clean, often described as spotlessly clean, looking brand new.

While the bedding and beds receive mixed reviews, the prevailing sentiment underscores a comfortable sleep experience. Though accessible with some inconvenience due to its location on higher floors without an elevator, Victoria House compensates with its excellent setting in the heart of the city, making it easy for guests to explore nearby shops and attractions. Overall, the apartments at Victoria House offer a modern, clean, and comfortable stay, making it a preferred choice for those visiting the city, with an emphasis on well-equipped spaces and great value for money.

Beds
Victoria House by Aeria Apartments receives varied feedback regarding its bedding, but the prevailing impression is generally positive. Many guests find the beds to be very comfortable, highlighting the quality of the luxury linen and cozy ambiance that contributes to a restful experience. Despite some mixed observations about mattress softness and size, the apartments themselves are praised for their excellent facilities, cleanliness, and modern design. While some reviews mention issues with bed comfort, the prompt response of the management to rectify other problems, like broken amenities, suggests a high level of customer care. Overall, Victoria House offers a quality stay with inviting beds for most visitors, alongside its bright, clean environment and great location.

Cleanliness
Victoria House by Aeria Apartments has made a notable impression on guests with its cleanliness and modern facilities. The spaciousness of the rooms is consistently highlighted, with many reviews praising the apartment's cleanliness and comfort. Guests appreciate the modern furnishings and the meticulous attention to maintenance, which results in a spotless environment throughout the property. The bathrooms, in particular, are described as pleasant and super clean. The apartments are equipped with adequate kitchen supplies, allowing for a functional and organized stay.

The excellent housekeeping service plays a key role in maintaining the cleanliness and comfort of the accommodations. Although one guest noted some initial dust upon arrival, this seems to be an isolated experience among overwhelmingly positive sentiments. The location is also noted as a strong point, offering easy access to the city while maintaining a tranquil atmosphere within the apartments. Sound insulation and blackout blinds are expertly integrated, ensuring a restful sleep. Overall, Victoria House stands out for its commitment to providing a clean, modern, and comfortable stay, making it a highly recommended choice for visitors seeking convenience and quality.

Staff
Victoria House by Aeria Apartments boasts a dedicated and responsive staff that consistently impresses guests with their friendliness and helpfulness. Notable mentions include Ms. Anna, who diligently cleans the apartments on a weekly basis, and Eddie, who is known for being accommodating and communicative, quickly addressing any issues or questions guests may have. Naomi has been praised for her reassuring manner, especially when assisting with access code troubles.

The management team frequently stands out for their helpfulness and prompt email responses, swiftly resolving minor issues such as TV malfunctions or missing payment links. The check-in and check-out processes are noted to be seamless, contributing to the overall positive customer service experience.

However, there are occasional lapses reported in communication, particularly between apartment management and housekeeping services, which sometimes results in confusion or unfulfilled requests. There have been instances where guests were misinformed about services such as luggage storage, creating inconvenience when attending nearby events.

While most of the staff demonstrate a friendly and professional demeanor, some guests have encountered difficulties with non-responsive or unhelpful interactions. Additionally, language barriers with housekeeping staff have been noted, though their pleasant demeanor generally leaves a positive impression.

Overall, the team at Victoria House by Aeria Apartments is seen as committed and effective in ensuring a comfortable stay, despite some communication challenges and isolated issues.

4 Star
Victoria House by Aeria Apartments consistently impresses guests with its superb and exceptional accommodations, leaving visitors with a truly fabulous experience. The facility garners high praise for its impressive amenities and services, displaying consistent eight and nine out of ten ratings. Guests are particularly enthusiastic about recommending the venue, noting that its offerings contribute positively to health and well-being.

Despite its excellence, potential visitors should be aware of the substantial security deposit requirement. The 500-pound deposit may be perceived as excessive, with several guests noting it as a significant upfront cost that is only refundable after a week. This aspect has been highlighted as a minor inconvenience in an otherwise very good stay.

The overall response to Victoria House remains overwhelmingly positive, with guests often expressing delight in their experiences and recommending the apartment to others. Those considering a stay should weigh the high deposit alongside the positive reviews of the facilities and services, which consistently earn the apartment its four-star status.


No, Victoria House by Aeria Apartments doesn't have any pool.

No, a spa isn't available at Victoria House by Aeria Apartments.

No, Victoria House by Aeria Apartments doesn't allow dogs.

No, parking facilities aren't available at Victoria House by Aeria Apartments.

No, Victoria House by Aeria Apartments doesn't have a gym.

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