InterContinental Hanoi Landmark72 by IHG, is a high-end hotel located outside of the busy Old Quarter, providing a peaceful oasis away from the tourist crowds. While some guests note that it may not be the most convenient location for sightseeing, others appreciate the hotel's modern facilities and calm atmosphere. The breakfast receives glowing reviews from guests with top-notch and wonderful options and friendly staff adding to the experience. The guest rooms start on the 63rd floor, offering stunning views of the city skyline and are large, impeccably clean and comfortable. The staff receives high praise from guests with many describing them as friendly, kind, extremely helpful and professional. Overall, the hotel provides a comfortable and convenient stay with top-notch service.
Wyndham Garden Hanoi is a new, clean and comfortable hotel that is highly recommended by guests visiting Hanoi. The rooms are spacious, clean and offer great views with exceptional room service. The hotel staff is well-trained, friendly and always willing to go the extra mile with specific staff members receiving praise. While a few guests noted a lack of staff or language barrier, the overall quality of the rooms and service received high praise.
The Sheraton Hanoi Hotel is highly recommended by guests who have stayed there. The breakfast is a standout feature with a vast buffet and friendly staff who recommend dishes and bring them to the table. The rooms are spacious, clean and comfortable with excellent amenities such as a Grohe rain shower. The staff are professional, attentive and friendly with Ms. My, the Club Lounge Manager, being particularly helpful and professional. Overall, the hotel is well-kept with excellent facilities and a high standard of both facility and staff.
The Hanoi Daewoo Hotel is a luxurious five-star hotel with exceptional facilities and service, living up to its reputation. Guests enjoy the central location, friendly staff and fantastic conference facilities. The breakfast receives mixed reviews but is worth trying with a varied selection and quality options. Rooms are spacious, clean and comfortable, although some may have outdated decor. The hotel is mostly well-maintained and clean with friendly and effective cleaning staff. The staff is highly praised for being attentive, friendly and helpful, providing top-level service, despite some negative reviews about the concierge and reception staff. Additionally, the hotel boasts a great swimming pool with a picturesque view, making it one of the highlights of the hotel experience. Overall, the Hanoi Daewoo Hotel is an excellent choice for those seeking a convenient and luxurious base for exploring Hanoi.
InterContinental Hanoi Westlake by IHG is a beautiful international luxury hotel located on the West Lake, making it one of the best locations in Hanoi. Guests have raved about its peaceful surroundings and being close to the city center. The hotel's breakfast is fabulous with a good variety of options and high quality, as well as the Italian and Vietnamese restaurants receiving high praise as well. All rooms offer beautiful views of the lake and are clean and comfortable with all amenities available. The staff is friendly, thoughtful and accommodating, adding to the excellent staycation experience. The pool area is amazing, although some reviewers note there may be a shortage of seating during busy holiday weekends. The hotel is recommended for a memorable stay in Hanoi, however, some guests find the prices to be a bit high. Despite this, the hotel maintains the Vietnamese charm and offers a wonderful luxury experience.
Tung Quang Hotel in Cat Ba garners praise for its exceptional location, situating guests in the heart of the town while maintaining a tranquil atmosphere. Visitors find it convenient to access local shops, restaurants and beaches within walking distance with some rooms offering picturesque views of the lake and bay. The hotel balances centrality and serenity, making it an ideal base for exploring the area.
The breakfast at Tung Quang Hotel generally receives positive feedback, noted as simple yet delicious and a great start to the day. Guests appreciate its inclusion in their stay, highlighting it as a value-add. The breakfast typically includes eggs, bread, fruit, bacon, butter and jam and is frequently described as very good. While some call for more variety and longer service hours, the overall satisfaction with the breakfast experience remains high.
The rooms at Tung Quang Hotel are a significant highlight, often described as clean, spacious and comfortable with modern facilities and amenities. Guests particularly enjoy the breathtaking views of the sea, lake or mountains from large windows. The tidiness of the rooms aligns with the online photos, confirming a well-maintained environment that enhances the stay.
Cleanliness throughout the hotel is consistently lauded with spotless rooms and bathrooms contributing to an inviting atmosphere. The hotel's upkeep is managed to high standards with isolated incidents of room service issues being promptly addressed, reinforcing the dedication to cleanliness.
The staff at Tung Quang Hotel is noted for their exceptional service, friendliness and helpfulness. From the professional and attentive service of Jay, the Director of Customer Services, to the warm and welcoming nature of the owner and family, the staff makes visitors feel well-cared for. Their willingness to assist, knowledge of the local area and multilingual capabilities further enhance the guest experience.
The comfort of the beds receives mixed reviews. Some guests find the mattresses a bit firm, while others find them very comfortable. Spacious rooms and large double beds often complement the sleeping arrangements. However, some concerns about the cleanliness of the bed sheets are noted, though these do not significantly detract from the overall positive experience.
In summary, Tung Quang Hotel in Cat Ba excels in location, cleanliness and service with its comfortable rooms and pleasant breakfast contributing to an enjoyable stay.
Pan Pacific Hanoi is a well-located hotel with a lot to offer for a comfortable and pleasant stay in Hanoi. The hotel provides the best view of Truc Bach Lake and the West Lake and some rooms feature a lake-facing view for a tranquil stay. The breakfast at Pan Pacific Hanoi has received mostly positive feedback from guests with a great and excellent selection of delicious food. The Pan Pacific Hanoi boasts stunning rooms with spotless interiors and beautiful views, although some guests noted that the rooms look a bit dated and could use an upgrade. The hotel is known for its exceptional cleanliness and hospitality with guests raving about the spotless and beautiful rooms. Guests who've stayed at the Pan Pacific Hanoi have praised the hotel staff for their exceptional customer service with the personnel described as engaging, well-trained and tremendously helpful. The Pan Pacific Hanoi hotel boasts an impressive and well-maintained swimming pool and gym area with both indoor and heated options available. Despite one guest noting slight dirtiness in the pool water, many others commented on the cleanliness and spaciousness of the pool. Overall, Pan Pacific Hanoi is a great choice for visiting great places in Hanoi with excellent rapport qualité prix and well situated for a quiet location outside the center but still close to points of interest.
The JW Marriott Hotel Hanoi is a top choice for travelers looking for a luxurious and comfortable stay in Hanoi. The hotel's buffet breakfast is highly praised by guests for its quality and variety with many calling it the best buffet they've had in the city. The rooms are modern, spacious and well-designed with beautiful views even on air-polluted days. The hotel's cleanliness is also a highlight with many guests calling it the cleanest hotel they've ever stayed in. The staff is described as remarkable, courteous, helpful and dedicated to their guests' comfort and satisfaction with many guests mentioning specific employees by name. Overall, the JW Marriott Hotel Hanoi is a great option for travelers looking for a clean, comfortable and luxurious stay in Hanoi.
Grand Mercure Hanoi is highly praised for its exceptional offerings, beginning with its strategic location. Just a short distance from the old quarter, this brand new hotel provides peaceful surroundings while allowing easy access to Hanoi's key attractions, including the Temple of Literature. Its setting appeals especially to those who value a bit of distance from the city's hustle and bustle, providing a tranquil retreat without compromising on convenience.
The hotel's breakfast is a standout feature, earning accolades for its wide-ranging, high-quality offerings that cater to diverse tastes. Guests delight in the blend of Vietnamese and Western cuisine, enhanced by an omelet station that ensures a delightful start to any day. Though minor improvements have been noted, the breakfast consistently satisfies a broad array of preferences.
In terms of accommodations, the Grand Mercure Hanoi excels with its modern, tastefully decorated rooms that offer stunning views of the city. The meticulous cleanliness and elegant design of the rooms, coupled with state-of-the-art amenities like smart lighting systems and luxurious bathrooms, contribute to an opulent lodging experience. This commitment to providing a superior, immaculate environment is seen across the premises, enhancing each guest's stay.
The staff at Grand Mercure Hanoi are frequently commended for their exceptional service and warm hospitality, with many guests noting their friendly, accommodating nature. Staff members often go the extra mile to ensure a memorable experience, with particular praise for individuals such as Mr. Cu at the concierge. The attentive service and personal touches leave a lasting positive impression on travelers.
The hotel's beds are particularly noted for their exceptional comfort, contributing to a highly relaxing stay. The new, cozy mattresses are complemented by clean, modern bathrooms, offering an overall satisfying experience that emphasizes comfort and cleanliness.
Finally, the Grand Mercure Hanoi consistently receives recognition for its luxurious offering. Guests appreciate the hotel for its high-quality accommodations, combined with an excellent price-to-quality ratio, high hygiene standards, and beautifully designed rooms. Unique features, such as Japanese toilet technology, add to the luxurious experience, making the Grand Mercure Hanoi a top choice for travelers seeking an opulent yet comfortable stay in Hanoi.
Dolce by Wyndham Hanoi Golden Lake is an attractive option for travelers seeking a blend of tranquility and accessibility in Hanoi. Located slightly away from the city's bustling heart and Old Quarter, the hotel provides a peaceful retreat while still being within walking distance of dining and sightseeing options. The breakfast experience is praised for its extensive and diverse offerings, catering to a variety of dietary preferences with a mix of Asian and international dishes, though Western options may be limited for some.
The hotel rooms offer a luxurious and comfortable stay, consistently highlighted for their spaciousness, modern design, and high-quality furnishings, including plush beds and opulent amenities like gold bathtubs and smart toilets. Cleanliness and exceptional service are standout features, with guests commending the well-maintained interiors and attentive staff, who are noted for their friendliness and proficiency in English.
A major highlight is the rooftop infinity pool, offering spectacular views of the Hanoi skyline and adorned with unique gold touches, contributing to a serene and luxurious atmosphere. The beds further enhance the comfort experience, described as large and exceptionally comfortable, providing a high level of relaxation.
Despite occasional comments on service inconsistencies and minor issues, the hotel's status as a five-star establishment holds strong, with guests drawn to its luxurious offerings at an attractive price point. Overall, Dolce by Wyndham Hanoi Golden Lake delivers a premier and elegant stay, characterized by its impressive design, outstanding amenities, and dedication to guest satisfaction.