The Hilton Garden Inn Atlanta East/Stonecrest, situated in a lively yet serene area, offers guests an ideal location for both business and leisure. With proximity to the Stonecrest Mall and a variety of dining options, visitors appreciate the convenience of exploring local attractions, enjoying a peaceful environment, and easy access to major roadways for events and sightseeing.
The breakfast experience is highly regarded, with a diverse selection of freshly prepared items like omelets, waffles, and hominy grits, served by friendly staff. Despite being an extra cost, guests find it a worthwhile investment due to the quality and service, making for an enjoyable start to the day.
The hotel rooms are praised for their cleanliness and comfort, notably the beds that offer restful sleep. Guests appreciate the spacious and cozy atmosphere, equipped with conveniences like Keurig machines. Some reviews mention outdated décor, but overall, the functionality and cleanliness of the rooms enhance the stay.
Remarkable cleanliness across the hotel is frequently highlighted, with spotless rooms and common areas contributing to a fresh and well-maintained environment. The friendly, attentive staff further elevate the experience, ensuring a welcoming atmosphere. The property exudes safety and modernity, offering comfort for the price.
Guests consistently commend the exceptionally warm and professional staff, from the front desk to the restaurant and cleaning teams. Special mentions go to individuals who deliver exemplary service, contributing to a smooth and enjoyable stay that leaves a lasting positive impression.
While achieving overall guest satisfaction, the hotel strikes a harmonious balance between comfort and service quality. Despite some minor critiques suggesting room updates, the Hilton Garden Inn Atlanta East/Stonecrest provides a generally pleasant experience, characterized by its welcoming ambiance, superior staff service, and restful retreat environment.
Courtland Grand Hotel, Trademark Collection by Wyndham, formerly Sheraton Atlanta, is predominantly praised for its prime downtown location, making it an excellent choice for both tourists and business travelers. The central positioning provides easy access to key attractions such as the MLK Jr Historical Park, the Aquarium and Centennial Olympic Park, as well as convenient proximity to eateries, bars and the Georgia World Congress Center. Guests appreciate the ease of navigating the city, including access to the MARTA station for hassle-free airport transit. While some safety concerns are noted about the surrounding area at night, the hotel's location is generally commended for its convenience.
The hotel rooms receive a mixed response with some guests highlighting their spaciousness and comfort, including clean beds and beautiful views from higher floors. Couples particularly enjoy the cozy ambiance. However, there are numerous complaints about outdated decor, maintenance issues and inconsistent cleanliness. Problems with air conditioning and noise are also frequent.
The breakfast experience also garners mixed reviews. Many guests enjoy the variety and quality of the breakfast buffet, particularly the delicious omelettes and good coffee. However, others are dissatisfied with the high cost, limited selection and perceived lack of value for money. Issues with long queues and missing complimentary breakfast were highlighted as well.
Dinner at Courtland Grand Hotel’s on-site restaurants has similar mixed reactions. While the food quality and bar atmosphere receive praise, the main restaurant, Fandangles, is criticized for long wait times, limited hours and inconsistent service. Many felt the food was overpriced.
Cleanliness standards at the hotel have been inconsistent. While some guests appreciated the clean and spacious rooms and the beautiful pool area, others reported issues such as dirty carpets, musty smells and inadequate cleaning services.
The staff at the hotel generally receive positive feedback for their friendliness, professionalism and helpfulness. Standout employees at the front desk and valet service make many guests' stays more enjoyable. However, occasional reports of unprofessional behavior and disorganization are noted.
WiFi service is another mixed area with some guests enjoying fast and reliable internet while others experience slow speeds and connection issues. The gym facilities are well-liked for their variety of equipment and cleanliness despite some minor inconveniences like outdated machines.
The pool area is a standout feature, consistently described as beautiful and inviting with many guests enjoying the serene and heated indoor pool. Family travelers find the hotel to be accommodating to children, adding to its appeal for those visiting with kids.
However, parking services are a point of contention. The high cost of valet parking and the difficulties associated with self-parking options lead to mixed reviews with some guests appreciating the valet convenience and others frustrated by disorganization and additional charges.
The hotel also offers reliable EV charging facilities, which guests find convenient and well-supported by the staff.
Overall, the Courtland Grand Hotel provides a blend of positive experiences and areas needing improvement. Its central location, friendly staff and beautiful pool are highlights, while issues with room maintenance, breakfast costs and parking logistics are areas for potential enhancement.
The Georgian Terrace is a historic and charming hotel located in an unbeatable location in Atlanta. Guests rave about the hotel's proximity to top attractions, including the Fox Theatre and the many restaurants within walking distance. The rooms are clean, luxurious and spacious with comfortable furnishings and great views of the city. While some rooms could use further updating, the majority of guests appreciate the historic architecture of the hotel. The staff is incredibly friendly and accommodating with many guests receiving exceptional customer service. The rooftop pool is a highlight of the hotel, despite a few hiccups reported by some guests. The hotel offers valet parking for an extra cost with some guests finding it a bit pricey but typical for the area. The hotel's swanky speakeasy and nearby restaurants make it a great choice for experiencing the nightlife in Atlanta. The beds are comfortable, ensuring a good night's sleep for guests. Overall, The Georgian Terrace is a passable place to stay with some very good features, including its location, historic significance and excellent customer service.