The Lodge at Eagle Crest
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Summary of reviewsThe Lodge at Eagle Crest, located in the serene setting of Central Oregon, is widely appreciated for its exceptional location. Its tranquil surroundings and proximity to sports venues and local attractions make it an ideal destination for both leisure and event-focused travel. The lodge provides guests with access to outdoor activities like biking and hiking, enhancing the peaceful experience supported by friendly staff and convenient parking.
The breakfast experience garners mixed feedback, with many praising the quality of food, especially items like breakfast burritos and waffles, as well as the excellent service provided by the staff. However, confusion regarding breakfast inclusivity and varied experiences at the cafe suggest that better clarity could enhance guest satisfaction.
Room accommodations at the lodge receive a varied response. Guests commend the spaciousness and comfort of the rooms, particularly appreciating the cleanliness and design of the bathrooms. Yet, there are calls for updates to the dated décor and furnishings, with issues like cracked headboards and mildewy odors detracting from the experience. Despite this, the beds are noted for comfort, although some guests have differing opinions on mattress firmness.
Cleanliness presents a mixed picture as well, with the lodge's surrounding natural area earning accolades for its charm and tidiness. However, the interiors of the rooms fall short for many guests, prompting suggestions for deep cleaning and remodeling due to issues like dusty furniture and mold in bathrooms.
A standout aspect of The Lodge at Eagle Crest is its staff, who are frequently praised for their friendliness, warmth, and professionalism, significantly enhancing the overall guest experience.
The pool area is another highlight, with indoor pools and hot tubs being noted as enjoyable for both children and adults, despite some logistical inconveniences regarding location and early closure.
Overall, while The Lodge at Eagle Crest offers numerous positive elements such as a beautiful setting, friendly staff, and comfortable beds, improvements in room maintenance and clarity in dining offerings could further elevate the guest experience.
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The breakfast experience garners mixed feedback, with many praising the quality of food, especially items like breakfast burritos and waffles, as well as the excellent service provided by the staff. However, confusion regarding breakfast inclusivity and varied experiences at the cafe suggest that better clarity could enhance guest satisfaction.
Room accommodations at the lodge receive a varied response. Guests commend the spaciousness and comfort of the rooms, particularly appreciating the cleanliness and design of the bathrooms. Yet, there are calls for updates to the dated décor and furnishings, with issues like cracked headboards and mildewy odors detracting from the experience. Despite this, the beds are noted for comfort, although some guests have differing opinions on mattress firmness.
Cleanliness presents a mixed picture as well, with the lodge's surrounding natural area earning accolades for its charm and tidiness. However, the interiors of the rooms fall short for many guests, prompting suggestions for deep cleaning and remodeling due to issues like dusty furniture and mold in bathrooms.
A standout aspect of The Lodge at Eagle Crest is its staff, who are frequently praised for their friendliness, warmth, and professionalism, significantly enhancing the overall guest experience.
The pool area is another highlight, with indoor pools and hot tubs being noted as enjoyable for both children and adults, despite some logistical inconveniences regarding location and early closure.
Overall, while The Lodge at Eagle Crest offers numerous positive elements such as a beautiful setting, friendly staff, and comfortable beds, improvements in room maintenance and clarity in dining offerings could further elevate the guest experience.
Resort near Golf Courses
The Lodge at Eagle Crest provides access to three 18-hole golf courses and an 18-hole putting course. The Ridge Course is known as a 'driver's dream,' and the resort offers stay-and-play packages.
Resort for Honeymoon
This lodge provides access to resort amenities and is a relaxing environment for couples looking to unwind. The scenic views and comfortable rooms enhance the honeymoon experience.
Resort with Spa
The Lodge at Eagle Crest features the Eagle Ridge Sports Center and Spa, offering a variety of treatments including massages, body treatments, and facials. It also includes multiple outdoor swimming pools and hot tubs, along with golf courses, providing extensive wellness and recreational facilities.
Family Friendly Resort
Eagle Crest Resort is designed for family vacations, featuring five resort pools, family golf games, canoeing, and horseback riding. It offers access to three sports centers, indoor and outdoor pools, a splash park, and facilities for tennis, volleyball, and basketball. Central Oregon's family activities are easily accessible from the resort.
Dog Friendly Resort
The Lodge at Eagle Crest offers pet-friendly rooms and welcomes pets of any size. There are designated grassy areas for pet relief on the property and access to pet-friendly trails. Guests can also book a Pet Package that includes a complimentary pet fee, special treats, and amenities.
Resort with Swimming Pool
The Lodge at Eagle Crest is part of a resort that boasts multiple pools, including an indoor pool open year-round and outdoor pools open seasonally. The resort also offers sports centers and a spa, making it a comprehensive destination for recreation and relaxation.
Indoor Pool Outdoor Pool
Resort with Tennis Courts
As part of Eagle Crest Resort, guests have access to multiple sports centers featuring indoor and outdoor tennis courts. The resort offers a resident tennis pro, private lessons, and group clinics.
Resort with EV Charging Stations
The Lodge at Eagle Crest provides an electric vehicle charging station on site, listed as a Tesla Destination charger with one connector.
3-Star Resort
Located within the Eagle Crest Resort, this lodge provides access to a wide range of resort amenities including three golf courses, five pools, three sports centers, and a spa. The location is ideal for those seeking recreation and relaxation. Pets are welcome here.
Resort with Outdoor Pool
This resort offers guests access to three outdoor pools, providing ample space and variety for swimming and recreation. Additional outdoor amenities include hot tubs and a children's pool.
Resort with Indoor Pool
Located within Eagle Crest Resort, it offers access to multiple pools (including an indoor pool), golf courses, and a spa. The lodge provides spacious rooms and suites, making it ideal for both families and couples seeking a relaxing getaway with diverse recreational options.
Business Resort
Accessible Resort
Resort with Gym
Guest Reviews
Nestled in the heart of Central Oregon, The Lodge at Eagle Crest offers an exceptional location that guests consistently praise. Its beautiful surroundings provide a tranquil and picturesque setting away from the hustle and bustle of city life. The lodge is conveniently situated near sports venues and local attractions, making it an ideal choice for guests attending events or exploring the area. With well-maintained grounds and stunning views of the adjacent golf course, the property's lovely environment enhances the overall experience. Visitors appreciate the peacefulness and access to outdoor activities such as biking and hiking, allowing them to immerse themselves in nature. Additionally, friendly staff and convenient parking contribute to the positive guest experience. Whether it's for a specific event or leisure travel, the lodge's location ensures a memorable stay.
The breakfast experience at The Lodge at Eagle Crest receives mixed reviews from guests. Many appreciate the quality of the food, noting it as better than average compared to similar establishments. Particular praise is given to items like the breakfast burrito and waffles, which have been memorable for some visitors. The staff serving breakfast are frequently highlighted for their excellent service, contributing positively to the dining atmosphere.
However, there are some misunderstandings regarding breakfast inclusivity; several guests were under the impression that breakfast was included in their stay but found that it was not complimentary and instead required an order at the cafe. This has led some guests to opt for breakfast options in town rather than at the hotel. Additionally, while the cafe itself receives mixed feedback, with some finding it nice, others have described their experience as disappointing. Overall, while there are highlights in terms of service and specific menu items, clarity around breakfast offerings could enhance guest satisfaction.
The Lodge at Eagle Crest offers mixed experiences for guests when it comes to room accommodations. On the positive side, the rooms are frequently described as spacious and comfortable, providing a pleasant environment for relaxation. Guests have particularly appreciated the clean and well-maintained bathrooms, which feature deep tubs and high shower heads. The property itself is generally clean, which adds to the initial impression of comfort.
However, several reviews indicate that the rooms are overdue for an update, with many guests noting the dated appearance and worn-out furnishings. Issues such as cracked headboards, broken shower tiles, and mildewy odors are noted, detracting from the overall experience. There is also feedback concerning the sound insulation, which some find lacking, and the need for more thorough cleaning. The images on the website may set expectations too high, as some guests feel their rooms did not match these representations. Despite these challenges, the space and comfort of the beds are often commended. With some needed updates and better maintenance, the lodge could significantly enhance its guests' experience.
The Lodge at Eagle Crest presents a mixed experience when it comes to bed comfort. Several guests highlighted the beds as exceptionally comfortable, with some considering them the most comfortable they've encountered in a hotel setting. Despite these positive notes, there are contrasting opinions, with several guests expressing dissatisfaction, describing the beds as hard, uncomfortable, and in some cases, lumpy. The accommodations offer spacious rooms, but there are suggestions that updating the mattresses could enhance the overall comfort for future guests.
The Lodge at Eagle Crest presents a mixed picture when it comes to cleanliness, drawing attention from guests with both favorable and unfavorable experiences. On a positive note, the surrounding area of the lodge is appreciated for its cleanliness and its natural charm, home to delightful wildlife like Belding's ground squirrels and mule deer. However, when it comes to the interiors, many guests express dissatisfaction. There are consistent mentions of rooms that require deep cleaning and upkeep, with carpets, furniture, and fixtures described as dusty or dirty. Housekeeping seems to struggle in meeting guests' expectations, with reports of mildew in showers, stained caulking, and even black mold in some bathroom areas. Sheets, bed comforters, and other amenities such as coffee makers and rugs have also been cited for lacking cleanliness. Although the property itself boasts clean grounds, it appears that the interior upkeep of rooms hasn't kept pace with the current standards, leading to suggestions for a major remodel to align with the pricing. The overall feedback suggests a need for significant improvement in room maintenance to enhance guest satisfaction.
The Lodge at Eagle Crest boasts a predominantly friendly and approachable staff that consistently provides excellent service to its guests. Visitors frequently commend the team for their warmth and willingness to assist, contributing significantly to a welcoming atmosphere. The front desk and restaurant teams earn particular praise for their promptness, pleasant demeanor, and informative interactions. Guests appreciate the approachable and talkative nature of the staff, which enhances their overall experience at the lodge and its amenities like the sports center. While most interactions are positive and professional, there have been occasional reports of unprofessional behavior and specific instances of staff appearing upset at the restaurants. Nonetheless, the overarching sentiment reflects a hospitable environment fostered by a friendly and helpful team.
The Lodge at Eagle Crest offers a pleasant experience for pool enthusiasts, with a range of aquatic features that guests have appreciated. The indoor pool is highlighted as being particularly enjoyable, complemented by inviting warm pools that are perfect for children to enjoy long swims. The pools, along with the hot tub, receive praise for adding to the overall relaxation. Despite a spa being out of order during some stays, the pools are consistently described as nice and perfectly accommodating for family activities, including a dedicated splash pad for kids. The location offers a scenic view from the pool, enhancing the leisure experience. Although some guests note that the pool is not conveniently located within walking distance from the rooms and that it closes early, the friendly staff and access to nearby dining options contribute positively to the experience.
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Location
Breakfast
However, there are some misunderstandings regarding breakfast inclusivity; several guests were under the impression that breakfast was included in their stay but found that it was not complimentary and instead required an order at the cafe. This has led some guests to opt for breakfast options in town rather than at the hotel. Additionally, while the cafe itself receives mixed feedback, with some finding it nice, others have described their experience as disappointing. Overall, while there are highlights in terms of service and specific menu items, clarity around breakfast offerings could enhance guest satisfaction.
Rooms
However, several reviews indicate that the rooms are overdue for an update, with many guests noting the dated appearance and worn-out furnishings. Issues such as cracked headboards, broken shower tiles, and mildewy odors are noted, detracting from the overall experience. There is also feedback concerning the sound insulation, which some find lacking, and the need for more thorough cleaning. The images on the website may set expectations too high, as some guests feel their rooms did not match these representations. Despite these challenges, the space and comfort of the beds are often commended. With some needed updates and better maintenance, the lodge could significantly enhance its guests' experience.
Beds
Cleanliness
Staff
Pool
Yes, The Lodge at Eagle Crest has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
Yes, a spa is available at The Lodge at Eagle Crest.
Yes, The Lodge at Eagle Crest welcomes dogs.
No, parking facilities aren't available at The Lodge at Eagle Crest.
Yes, The Lodge at Eagle Crest has a gym.
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