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Summary of reviewsThe Lodge at Eagle Crest, located in the serene setting of Central Oregon, is widely appreciated for its exceptional location. Its tranquil surroundings and proximity to sports venues and local attractions make it an ideal destination for both leisure and event-focused travel. The lodge provides guests with access to outdoor activities like biking and hiking, enhancing the peaceful experience supported by friendly staff and convenient parking.
The breakfast experience garners mixed feedback, with many praising the quality of food, especially items like breakfast burritos and waffles, as well as the excellent service provided by the staff. However, confusion regarding breakfast inclusivity and varied experiences at the cafe suggest that better clarity could enhance guest satisfaction.
Room accommodations at the lodge receive a varied response. Guests commend the spaciousness and comfort of the rooms, particularly appreciating the cleanliness and design of the bathrooms. Yet, there are calls for updates to the dated décor and furnishings, with issues like cracked headboards and mildewy odors detracting from the experience. Despite this, the beds are noted for comfort, although some guests have differing opinions on mattress firmness.
Cleanliness presents a mixed picture as well, with the lodge's surrounding natural area earning accolades for its charm and tidiness. However, the interiors of the rooms fall short for many guests, prompting suggestions for deep cleaning and remodeling due to issues like dusty furniture and mold in bathrooms.
A standout aspect of The Lodge at Eagle Crest is its staff, who are frequently praised for their friendliness, warmth, and professionalism, significantly enhancing the overall guest experience.
The pool area is another highlight, with indoor pools and hot tubs being noted as enjoyable for both children and adults, despite some logistical inconveniences regarding location and early closure.
Overall, while The Lodge at Eagle Crest offers numerous positive elements such as a beautiful setting, friendly staff, and comfortable beds, improvements in room maintenance and clarity in dining offerings could further elevate the guest experience.
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