Hotel Hermosa
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Summary of reviewsHotel Hermosa receives predominantly positive reviews with several categories standing out in various aspects. Its prime location is a major highlight, nestled on a hill in close proximity to Hermosa Beach and the pier, offering easy access to local amenities, supermarkets and restaurants. Guests appreciate the blend of accessibility and tranquility, perfect for both beach lovers and travelers, despite being situated on a somewhat busy main street.
The rooms at Hotel Hermosa are often praised for their stylish decor, cleanliness and comfort. Modern amenities like small fridges, coffee machines and jetted tubs enhance the guest experience with the large beds receiving particular acclaim for their exceptional comfort. While some rooms are considered smaller and there are minor maintenance issues, the overall quality of accommodations is well-regarded.
Cleanliness is a strong suit of the hotel with guests noting the spotless nature of both the rooms and common areas, contributing to a cozy and relaxing ambiance. This extends to outdoor areas and lobbies, further enhancing the appealing and well-maintained environment of the property.
The hotel's staff are frequently commended for their friendliness and professionalism, providing prompt and helpful service, which significantly contributes to the welcoming atmosphere. Even though there are isolated critiques of specific staff members, the general consensus is that the team is dedicated to ensuring a pleasant stay.
Breakfast service emerges as a notable area needing improvement. While the food quality is praised when available, guests often face issues with availability ordering processes and misunderstandings about additional charges. This has led to inconvenience for many, highlighting a need for better management of breakfast services.
The pool and hot tub offer mixed reviews. While appreciated for their relaxing qualities, the pool's small size, cleanliness concerns and less inviting location detract from the experience for some guests. Adding more sun exposure and poolside amenities could enhance satisfaction.
Parking, though convenient with an underground garage and elevator access, attracts criticism for its additional nightly fees and lack of security measures, which leaves room for enhancement.
Overall, Hotel Hermosa delivers a satisfying stay with its beautiful beachside location, comfortable accommodations and friendly staff. Areas like breakfast services, pool maintenance and parking fees have room for improvement, but the general positive impressions make it a favored choice for travelers to Hermosa Beach.
Categories
The rooms at Hotel Hermosa are often praised for their stylish decor, cleanliness and comfort. Modern amenities like small fridges, coffee machines and jetted tubs enhance the guest experience with the large beds receiving particular acclaim for their exceptional comfort. While some rooms are considered smaller and there are minor maintenance issues, the overall quality of accommodations is well-regarded.
Cleanliness is a strong suit of the hotel with guests noting the spotless nature of both the rooms and common areas, contributing to a cozy and relaxing ambiance. This extends to outdoor areas and lobbies, further enhancing the appealing and well-maintained environment of the property.
The hotel's staff are frequently commended for their friendliness and professionalism, providing prompt and helpful service, which significantly contributes to the welcoming atmosphere. Even though there are isolated critiques of specific staff members, the general consensus is that the team is dedicated to ensuring a pleasant stay.
Breakfast service emerges as a notable area needing improvement. While the food quality is praised when available, guests often face issues with availability ordering processes and misunderstandings about additional charges. This has led to inconvenience for many, highlighting a need for better management of breakfast services.
The pool and hot tub offer mixed reviews. While appreciated for their relaxing qualities, the pool's small size, cleanliness concerns and less inviting location detract from the experience for some guests. Adding more sun exposure and poolside amenities could enhance satisfaction.
Parking, though convenient with an underground garage and elevator access, attracts criticism for its additional nightly fees and lack of security measures, which leaves room for enhancement.
Overall, Hotel Hermosa delivers a satisfying stay with its beautiful beachside location, comfortable accommodations and friendly staff. Areas like breakfast services, pool maintenance and parking fees have room for improvement, but the general positive impressions make it a favored choice for travelers to Hermosa Beach.
Hotel with Swimming Pool
The hotel has a beautiful pool area, including a heated pool and hot tub. The hot tub offers a pleasant temperature, enhancing the relaxation experience.
Heated Pool Outdoor Pool
Accessible Hotel
Hotel Hermosa provides a 'Queen Room - Disability Access' which features a bathtub with grab bars. It is noted that this room type does not include a roll-in shower. The hotel is generally wheelchair accessible throughout its premises.
Hotel with Outdoor Pool
This hotel offers an outdoor pool for guests.
Hotel for Honeymoon
Hotel with Parking
Hotel for Yoga
3-Star Hotel
Hotel with Heated Pool
Guest Reviews
Nestled on a hill, Hotel Hermosa boasts a prime location ideal for beach lovers and travelers alike. Guests appreciate its proximity to both the beach and the airport, making it convenient for short stays before departure and beachside relaxation. The hotel is within walking distance to Hermosa Beach and the pier with a scenic 15 to 20-minute stroll offering a perfect blend of accessibility and tranquility. Local amenities such as supermarkets, restaurants and grocery stores are close by, providing everything one might need.
The hotel’s location is often highlighted as perfect with an easy drive or short walk to the ocean, thus maintaining a relaxed beachside atmosphere without being directly in the bustling center. Despite being on a somewhat noisy main street, the hotel offers a quiet and comfortable retreat with clean, well-decorated rooms and friendly staff. The design and overall decor receive positive remarks, contributing to the laid-back and welcoming feel of the hotel.
Whether it's the beautiful beach views, the charming old-fashioned ambiance or the family-friendly environment, Hotel Hermosa successfully caters to various preferences. Though some guests mention its high price point and smaller room sizes, the hotel's advantageous location and clean, comfortable accommodations leave a lasting impression, making it a favored choice for those visiting the Hermosa Beach area.
Hotel Hermosa offers a mixed experience when it comes to breakfast options. There are frequent mentions of the absence of breakfast or the limited choices available with some noting that most breakfast items were often out of stock. Guests also reported complications in ordering breakfast through an app and found the coffee provided in the lobby to be undrinkable. The food served, when available, was described as really good, suggesting that the quality is high despite the availability issues. However, many expressed a desire for breakfast to be included in the room rate and found it inconvenient to have to rely on nearby cafés or supermarkets for their morning meal. Overall, the breakfast service at Hotel Hermosa seems to be an area in need of significant improvement, especially given that several guests were not aware that there was an additional charge for it.
Hotel Hermosa offers a range of stylish and comfortable accommodations that have generally impressed guests. Visitors frequently mention the comfortable beds and clean rooms with many appreciating the spaciousness and modern amenities such as small fridges, coffee machines and jetted tubs. The location of the hotel is highly praised for its beautiful views and close proximity to local attractions like the pier.
The decor has a modern touch with some rooms featuring unique elements like split levels and spiral staircases. While there are mixed feelings about the room sizes and some dated aspects, the overall cleanliness and comfort stand out. Staff at the hotel are noted for their accommodating service, making check-in processes smooth and easy for guests.
Guests enjoy nice touches like having terraces or balconies, although some found them lacking in furniture or obstructed views. The property is well-kept, stylishly furnished and offers additional amenities such as bike rentals and onsite games, which add to the pleasant experience.
There are a few criticisms, including noise issues at night, inconvenient bathroom lighting and occasional maintenance problems like dampness or unpleasant smells. Despite a few hiccups, overall satisfaction with the room quality at Hotel Hermosa remains high, making it a reliable choice for travelers seeking a comfortable and convenient stay.
Hotel Hermosa's beds have garnered frequent praise from guests for their exceptional comfort, creating delightful sleep experiences. The beds are described as super comfy, fluffy and capable of providing sound sleep. Many guests highlighted the superior comfort of the beds and labeled them the most comfortable hotel beds ever. The majority of reviews about the beds were overwhelmingly positive, mentioning just how very comfortable they are. There were a few suggestions for enhancements, such as adding a memory foam topper and addressing the flatness of the pillows. Overall, guests found the quality of the beds and the rooms to be very good, noting the combination of comfort and value for money. Even the pull-out beds did not fall short of delivering comfort with several reviewers emphasizing their satisfaction.
Hotel Hermosa stands out for its commendable cleanliness, garnering consistent praise from guests. Many reviews highlight the spotless condition of the rooms and bathrooms, adding to the guests' comfort and satisfaction. The overall ambiance is described as clean, cozy and relaxing, contributing to a peaceful stay. The hotel maintains a neat appearance with clean lobbies, outdoor areas and modern decor throughout.
The staff at Hotel Hermosa also receive positive feedback for their friendliness and helpfulness, enhancing the guests' experience. The on-site parking and comfortable beds further contribute to the convenience and comfort of the hotel.
While the hotel mostly receives accolades for its cleanliness, a few reviews mention some minor issues such as thin walls and occasional lapses in room cleaning. Despite these isolated concerns, the general consensus among guests is that the hotel offers a clean, well-maintained and inviting environment, making it a solid choice for travelers seeking comfort and convenience.
Hotel Hermosa is highly praised for its exceptional staff, who are frequently described as very friendly, professional and extremely accommodating. Guests consistently report positive interactions, highlighting the helpfulness and kindness of the team. Whether ensuring a pleasant stay, assisting with packages or promptly addressing questions, the staff is commended for their eagerness to help and quick service.
A standout mention was a gentleman at reception who was noted to be both lovely and very professional, enhancing the welcoming atmosphere. Furthermore, the manager Claudia received negative feedback for being unapproachable when issues arose regarding charges, which seemed to be an isolated occurrence amidst generally favorable reviews.
Guests appreciated the stylishness and friendliness of the staff, making the overall experience at the hotel very nice. The attentiveness of the staff in fulfilling guests' requests and maintaining a friendly smile adds a warm touch to the hotel's environment. Despite a couple of mixed sentiments about the front desk’s friendliness, the consensus highlights the team’s fantastic and kind service throughout their stay. Overall, Hotel Hermosa's staff stands out for their dedication to making guests feel welcomed and cared for.
The reviews of the pool at Hotel Hermosa provide a mixed yet insightful perspective. Many guests have appreciated the pool area, describing it as beautiful and found the heated pool and hot tub to be impressive and enjoyable. Specifically, the hot tub has been noted for its pleasant temperature, enhancing the overall relaxation experience. Despite these positive comments, several guests felt the pool fell short of expectations. Its small size and less inviting location by an intersection were commonly mentioned downsides. Some cited cleanliness issues, such as the pool not being as clean or visually appealing as in photos and the spa occasionally not maintained to standards. Additionally, the pool's lack of sun exposure and absence of poolside amenities like umbrellas were highlighted as areas for improvement. Overall, while the pool and hot tub can offer a pleasant retreat, their modest size and maintenance concerns may affect guest satisfaction.
Hotel Hermosa offers an underground garage for guest parking, equipped with elevator access. While the convenience of secure parking at the hotel is acknowledged, many guests feel that the additional nightly fees, ranging from $16 to $20, are a downside. The costs for parking add up quickly for extended stays, prompting some visitors to wish for complimentary parking included in their stay. Despite the facility's convenience, a few guests noted the lack of security measures and public access to the garage, which could be areas for improvement.
Hotel Hermosa offers a pleasant stay with a strong value proposition, especially considering its prime location and beautiful surroundings. The hotel provides parking, although at a bit of a premium. The stunning scenery enhances the overall experience, making it well-suited for its three-star rating. Despite the need to request housekeeping services 24 hours in advance, the accommodation remains a good choice for those prioritizing quality-price ratios and proximity to attractions. However, some areas could use improvement, such as the responsiveness of staff and the availability of pantry items, as well as ensuring all amenities are accessible given the standard rates. The closure of the cafe is a minor downside, but overall, the stay is satisfactory with the scenic beauty being a highlight.
Location Show Map
Location
The hotel’s location is often highlighted as perfect with an easy drive or short walk to the ocean, thus maintaining a relaxed beachside atmosphere without being directly in the bustling center. Despite being on a somewhat noisy main street, the hotel offers a quiet and comfortable retreat with clean, well-decorated rooms and friendly staff. The design and overall decor receive positive remarks, contributing to the laid-back and welcoming feel of the hotel.
Whether it's the beautiful beach views, the charming old-fashioned ambiance or the family-friendly environment, Hotel Hermosa successfully caters to various preferences. Though some guests mention its high price point and smaller room sizes, the hotel's advantageous location and clean, comfortable accommodations leave a lasting impression, making it a favored choice for those visiting the Hermosa Beach area.
Breakfast
Rooms
The decor has a modern touch with some rooms featuring unique elements like split levels and spiral staircases. While there are mixed feelings about the room sizes and some dated aspects, the overall cleanliness and comfort stand out. Staff at the hotel are noted for their accommodating service, making check-in processes smooth and easy for guests.
Guests enjoy nice touches like having terraces or balconies, although some found them lacking in furniture or obstructed views. The property is well-kept, stylishly furnished and offers additional amenities such as bike rentals and onsite games, which add to the pleasant experience.
There are a few criticisms, including noise issues at night, inconvenient bathroom lighting and occasional maintenance problems like dampness or unpleasant smells. Despite a few hiccups, overall satisfaction with the room quality at Hotel Hermosa remains high, making it a reliable choice for travelers seeking a comfortable and convenient stay.
Beds
Cleanliness
The staff at Hotel Hermosa also receive positive feedback for their friendliness and helpfulness, enhancing the guests' experience. The on-site parking and comfortable beds further contribute to the convenience and comfort of the hotel.
While the hotel mostly receives accolades for its cleanliness, a few reviews mention some minor issues such as thin walls and occasional lapses in room cleaning. Despite these isolated concerns, the general consensus among guests is that the hotel offers a clean, well-maintained and inviting environment, making it a solid choice for travelers seeking comfort and convenience.
Staff
A standout mention was a gentleman at reception who was noted to be both lovely and very professional, enhancing the welcoming atmosphere. Furthermore, the manager Claudia received negative feedback for being unapproachable when issues arose regarding charges, which seemed to be an isolated occurrence amidst generally favorable reviews.
Guests appreciated the stylishness and friendliness of the staff, making the overall experience at the hotel very nice. The attentiveness of the staff in fulfilling guests' requests and maintaining a friendly smile adds a warm touch to the hotel's environment. Despite a couple of mixed sentiments about the front desk’s friendliness, the consensus highlights the team’s fantastic and kind service throughout their stay. Overall, Hotel Hermosa's staff stands out for their dedication to making guests feel welcomed and cared for.
Pool
Parking
3 Star
Yes, Hotel Hermosa has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Hotel Hermosa.
No, Hotel Hermosa doesn't allow dogs.
Yes, parking facilities are available at Hotel Hermosa.
No, Hotel Hermosa doesn't have a gym.
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