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Summary of reviewsLa Caserne Chanzy Hotel & Spa, Autograph Collection stands out for its exceptional location in the heart of Reims, France. Positioned right across from the stunning Notre-Dame de Reims Cathedral, the hotel offers breathtaking views from many rooms, making it an ideal base for exploring the city's rich history and vibrant local culture. The proximity to major historical sites and various attractions, shops and restaurants adds immense convenience for tourists and business travelers alike.
Guests generally have positive feedback about the hotel’s breakfast, praising its quality, variety and the plentiful buffet options. Croissants and freshly pressed juices are particular highlights. However, a few guests mentioned that the breakfast could be pricey and occasionally lacked diversity.
The hotel's on-site restaurant, La Grande Georgette, receives high praise for its refined and flavorful dishes, superb menu and exceptional service. The dining experience, especially on the lovely terrace, adds to the hotel's charm. Some guests noted difficulties with reservations and perceived high prices, but these did not significantly detract from the overall dining satisfaction.
The rooms are highlighted for their modern, clean and beautifully decorated interiors with magnificent views of the Reims Cathedral. Spacious, comfortable beds and well-appointed furnishings receive positive mentions, although there are occasional remarks about inconsistent room sizes and minor issues with temperature control and storage.
Cleanliness is a standout feature, both in the rooms and throughout the hotel. Guests appreciate the meticulous housekeeping and the refreshing ambiance maintained across the premises.
The staff is frequently commended for their friendliness, attentiveness and professionalism. Specific staff members, particularly the concierge service, are noted for providing excellent recommendations and creating a hospitable atmosphere. Although there are isolated mentions of less satisfactory encounters, the overall impression of the staff remains highly positive.
The hotel provides good Wi-Fi service with some variability in reliability and speed, particularly during peak times. The spa offers a relaxing experience with a modern pool, sauna and jacuzzi, though some guests felt it could benefit from more space and better maintenance. The fitness room is adequate, though its small size is a consistent remark.
Valet parking is appreciated for its convenience and efficiency, though some guests found it costly and experienced occasional delays. The beds stand out as exceptionally comfortable, contributing to a restful stay.
Overall, La Caserne Chanzy Hotel & Spa, Autograph Collection offers an experience that aligns well with a four-star rating, delivering solid amenities, comfort and excellent service with minor areas for improvement. The hotel is particularly recommended for romantic getaways, cultural tours and business trips, ensuring a memorable stay in Reims.
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A 5-star hotel housed in a former Art Deco fire station, offering a unique experience with views of the Notre-Dame Cathedral. It features a spa with a sensory pool, sauna, and hammam, a fitness center, and a restaurant.
Hotel Taking Steps Towards Sustainability
This hotel demonstrates a strong commitment to sustainability by using FSC certified wooden room cards, a plastic alternative. It supports local producers by featuring artisanal soap made from natural products and a minibar stocked with regional items. The hotel's construction adheres to RT 2012 norms for optimal thermal performance and integrates eco-responsible fluid and electrical installations.
Located in the center of Reims, this hotel features a spa, a restaurant, and a gym. It is a popular choice for guests looking for spa hotels in the Champagne region. The hotel's spa is a key feature within the Autograph Collection.
This hotel offers a blend of historic charm and modern amenities, including family-friendly rooms and spa facilities. Its central location allows easy access to Reims' attractions, ensuring a convenient and enriching experience for families.
This hotel is well-regarded for its dog-friendly facilities and services. Guests appreciate the hotel's friendly attitude towards dogs, with dogs receiving special amenities such as bones, water bowls and dog chews, even in the dining room. The location itself is noted to be suitable for dogs, reinforcing the hotel's commitment to being completely dog-friendly.
This hotel offers a blend of historic charm and modern luxury. The spa facilities and stylish design create a sophisticated and romantic environment.
This hotel is part of the Autograph Collection, known for unique and upscale properties. It likely offers comprehensive business services, meeting spaces, and amenities expected from a high-end hotel, alongside spa facilities for relaxation after work.
This hotel offers private parking facilities located nearby, with valet parking also available for added convenience upon reservation.
This hotel provides rooms specifically accessible to people with reduced mobility, featuring adapted bathrooms. Access for disabled people is available throughout the entire establishment.
Located in the center of Reims, this hotel offers a gym and a spa with a sauna, hot tub, and steam room. Guests can enjoy massages and wellness packages. The hotel is a ten-minute walk from Reims Train Station.
This 5-star hotel is located opposite the Reims Cathedral and offers a unique experience in a former fire station. It features sleek and sophisticated rooms with modern decor and plush furnishings. Guests can enjoy traditional French cuisine at La Grande Georgette and relax in the spacious spa.