Novotel Reims Tinqueux
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Summary of reviewsNovotel Reims Tinqueux consistently impresses travelers with its strategic location and convenience, particularly for those journeying across France. Situated just off the motorway and close to the A26, it provides easy access for road travelers with ample parking, including Tesla Superchargers. Despite its proximity to major highways, the hotel manages to maintain a peaceful ambiance, offering a restful stopover that is only a short drive from Reims city center.
The breakfast experience at the hotel is broadly positive, featuring a varied selection of hot and cold dishes, including gluten-free and vegan options. Guests appreciate the extensive buffet and the fresh, quality offerings like squeezed orange juice. The breakfast staff are often praised for their attentiveness and friendliness, although some criticisms include high prices and occasional long queues.
Dinner at the hotel generally receives favorable reviews for its high-quality, well-prepared meals and pleasant atmosphere with an option to dine on the terrace. The staff's service is commended; however, some find the menu selection limited, particularly for special dietary needs and prices somewhat high.
Guest rooms are often described as spacious, clean and comfortable with soundproofing contributing to a quiet environment. Many appreciate the modern, newly renovated rooms and the hotel's child and pet-friendly policies. However, a few guests mention the need for updates in certain areas and occasional issues with air conditioning and maintenance.
Cleanliness at Novotel Reims Tinqueux is generally upheld to high standards with particular praise for the spacious, comfortable rooms and well-maintained facilities. However, there are sporadic reports of overlooked details and areas needing attention.
The hotel's staff garner high praise for their kindness, professionalism and efficiency across all departments, significantly enhancing the guest experience. Notable instances of staff going above and beyond contribute to a welcoming and pleasant atmosphere.
Free Wi-Fi receives mostly positive feedback for its strong connectivity throughout the hotel, though there are occasional reports of slow speeds and inconvenience.
The gym is well-regarded for its variety of equipment and cleanliness, despite being small, it meets guests' fitness needs satisfactorily.
The outdoor pool is a popular feature, appreciated for its cleanliness and relaxing ambiance. It's particularly enjoyed by families and children, although some guests mention the water temperature can be inconsistent.
The parking facilities are a significant advantage, offering ample, secure and free parking conveniently located near the hotel. This feature is especially appreciated by travelers with electric cars due to the availability of Tesla Superchargers.
Families find the hotel exceptionally accommodating with a variety of child-friendly amenities, including outdoor play areas, comfortable family rooms and indoor play spaces. The hotel's thoughtful layout and helpful staff make it a reliable choice for family travel.
Overall, Novotel Reims Tinqueux offers a comfortable and convenient stay with strategic location, welcoming atmosphere and a variety of amenities that cater well to families, road travelers and those looking to explore the Reims and Champagne region.
Categories
The breakfast experience at the hotel is broadly positive, featuring a varied selection of hot and cold dishes, including gluten-free and vegan options. Guests appreciate the extensive buffet and the fresh, quality offerings like squeezed orange juice. The breakfast staff are often praised for their attentiveness and friendliness, although some criticisms include high prices and occasional long queues.
Dinner at the hotel generally receives favorable reviews for its high-quality, well-prepared meals and pleasant atmosphere with an option to dine on the terrace. The staff's service is commended; however, some find the menu selection limited, particularly for special dietary needs and prices somewhat high.
Guest rooms are often described as spacious, clean and comfortable with soundproofing contributing to a quiet environment. Many appreciate the modern, newly renovated rooms and the hotel's child and pet-friendly policies. However, a few guests mention the need for updates in certain areas and occasional issues with air conditioning and maintenance.
Cleanliness at Novotel Reims Tinqueux is generally upheld to high standards with particular praise for the spacious, comfortable rooms and well-maintained facilities. However, there are sporadic reports of overlooked details and areas needing attention.
The hotel's staff garner high praise for their kindness, professionalism and efficiency across all departments, significantly enhancing the guest experience. Notable instances of staff going above and beyond contribute to a welcoming and pleasant atmosphere.
Free Wi-Fi receives mostly positive feedback for its strong connectivity throughout the hotel, though there are occasional reports of slow speeds and inconvenience.
The gym is well-regarded for its variety of equipment and cleanliness, despite being small, it meets guests' fitness needs satisfactorily.
The outdoor pool is a popular feature, appreciated for its cleanliness and relaxing ambiance. It's particularly enjoyed by families and children, although some guests mention the water temperature can be inconsistent.
The parking facilities are a significant advantage, offering ample, secure and free parking conveniently located near the hotel. This feature is especially appreciated by travelers with electric cars due to the availability of Tesla Superchargers.
Families find the hotel exceptionally accommodating with a variety of child-friendly amenities, including outdoor play areas, comfortable family rooms and indoor play spaces. The hotel's thoughtful layout and helpful staff make it a reliable choice for family travel.
Overall, Novotel Reims Tinqueux offers a comfortable and convenient stay with strategic location, welcoming atmosphere and a variety of amenities that cater well to families, road travelers and those looking to explore the Reims and Champagne region.
Hotel near Golf Courses
Novotel Reims Tinqueux provides a comfortable stay and is conveniently located near Golf de Reims, making it suitable for golf lovers. The hotel might offer amenities that cater to relaxation after a day on the course.
Hotel Taking Steps Towards Sustainability
Committed to a responsible hotel industry through the Accor Group's CSR program, this hotel implements processes to reduce environmental impact. Actions include removing plastic whenever possible, conserving water with features like water fountains and aerators, reducing electricity use with regulated air conditioning and LED lighting, using Ecolabel certified cleaning products, prioritizing seasonal and local produce, working to combat food waste, and offering electric vehicle charging stations.
Family Friendly Hotel
This family-friendly hotel provides spacious rooms and an outdoor swimming pool. The outdoor play area and playroom ensure that children have plenty of entertainment options.
Hotel with Swimming Pool
This hotel offers a seasonal outdoor pool and terrace, providing a great space for relaxation during warmer months. Guests appreciate the pool as a nice and beautiful amenity. The pool area enhances the overall stay experience.
Outdoor Pool
Hotel with Parking
Located with easy access from the motorway, this hotel provides free private parking for guests, including a dedicated Tesla charging station.
Hotel with Gym
The hotel boasts a fitness area equipped with Technogym machines, including a rowing machine, elliptical trainer, and weights, accessible 24/7. Additionally, guests have access to a swimming pool.
4-Star Hotel
This hotel offers comfortable accommodations and is known for its breakfast options. It's a reliable choice with good amenities and services.
Hotel with Outdoor Pool
This hotel features an outdoor swimming pool perfect for relaxing after visiting Reims or business meetings. It also offers sports facilities like table tennis, a volleyball court, and a children's play area.
Dog Friendly Hotel
Accessible Hotel
Guest Reviews
The Novotel Reims Tinqueux boasts a highly convenient location for travelers, particularly those journeying through or across France. Situated just off the motorway, the hotel is effortless to find and offers easy access to major highways, making it an optimal stopover for trips between Calais, the Alps and beyond. The proximity to the A26 and other key routes ensures a hassle-free continuation of travel, while the ample parking and Tesla Superchargers add further convenience for road travelers.
Despite being on the outskirts of Reims, the hotel is only a short drive—approximately 10 to 12 minutes—from the city center, providing a reasonable balance between accessibility and tranquility. Guests appreciate its peaceful ambiance despite its closeness to the highway, enabling a restful stop without the disturbance of road noise.
Additional amenities such as nearby supermarkets, restaurants and a commercial area offer added convenience, making it a practical choice for families or those seeking a brief respite on their journey. The hotel's location also makes it a suitable base for exploring the Reims region and the Champagne area, offering access to local attractions without the congestion of citycenter accommodations.
Overall, the Novotel Reims Tinqueux's strategic location and well-thought-out amenities make it an excellent choice for travelers seeking a convenient and efficient stopover in the Reims area.
The breakfast experience at Novotel Reims Tinqueux receives generally positive feedback from guests, highlighting a good selection of hot and cold food items, including gluten-free and vegan options. Many guests describe the breakfast as excellent, delicious and with plenty of choices ranging from pastries and fresh fruits to warm dishes. The breakfast buffet is often noted as being extensive, varied and of good quality with some guests appreciating the fresh squeezed orange juice and gluten-free options.
The staff at breakfast earn consistent praise for their kindness and attentiveness, which enhances the overall dining experience. Some guests also enjoy the option to dine on the terrace by the pool, adding to the pleasant atmosphere.
However, there are a few criticisms regarding the breakfast. Some guests find the breakfast overpriced or not as good in quality compared to other Novotel hotels. Issues such as long queues, limited selection and crowded or chaotic buffet areas are mentioned by several reviewers. A few guests also note that certain items, particularly croissants and coffee from the self-service machine, did not meet their expectations.
Despite these drawbacks, the general consensus is that the breakfast at Novotel Reims Tinqueux is satisfying, offering a hearty start to the day with a wide variety of options and a friendly service.
The dining experience at Novotel Reims Tinqueux presents a mix of opinions from guests with the majority focusing on the positive aspects. Many reviews praise the restaurant for its good to excellent food quality, describing it as delicious, well-prepared and satisfying for evening meals. Guests also highlight the excellent service, friendly staff and an overall pleasant dining atmosphere, including the option to dine on the terrace. The presence of a good restaurant on site, which offers a comfortable and organized setting, is noted as a positive feature for travelers.
However, there are some recurring critiques. A limited menu choice, particularly for vegetarians and special dietary needs, seems to be a common issue with some guests finding the options restrictive. While the quality of food receives mixed reviews—ranging from very good to disappointing—many agree that the prices are quite high for what is offered, making it appear overpriced for some. Service inconsistencies and long waiting times were also mentioned, making the dining experience less enjoyable for a few patrons.
Despite a few drawbacks, such as small portions, high prices and limited menu variety, the overall sentiment leans towards a positive dining experience, especially for those who appreciate a well-prepared meal in a pleasant setting. For those who prioritize dining as part of their stay, the restaurant at Novotel Reims Tinqueux generally delivers satisfactory results.
The rooms at Novotel Reims Tinqueux receive mixed feedback from guests with a notable emphasis on cleanliness and comfort. Many reviews highlight the spaciousness with several guests appreciating the large family rooms and modern, newly renovated accommodations. The beds are commonly praised for their comfort and rooms are described as clean and well-maintained. Additionally, the hotel is noted for its accessibility with specific rooms suited for guests with mobility impairments.
However, some reviews mention that the rooms and bathrooms appear outdated and in need of refreshing or updating. Certain areas, such as the air conditioning, have been reported as ineffective and some guests found the bathroom configurations to be quirky or inconvenient. There are also comments about rooms being somewhat small and occasionally stuffy with some issues relating to cleanliness and maintenance.
Despite these criticisms, guests acknowledge the rooms' soundproofing, quietness and the child and pet-friendly environment. Overall, while there are areas for improvement, many guests still find the rooms at Novotel Reims Tinqueux to be accommodating and comfortable, making it a generally pleasant stay.
Novotel Reims Tinqueux offers a mixed experience regarding its beds, but opinions tend to lean towards a positive, comfortable stay. The majority of guests found the beds to be very comfortable, often mentioning clean and comfy bedding. Comfortable family rooms with enough space and a good selection of beds cater to the needs of different guests, including those with teenage children.
Several reviews highlight that the mattresses were firm and there was a choice of pillows, which contributed to a restful night's sleep. The bedding is frequently described as lovely and nice with a significant number of guests praising the comfort of the beds and noting they slept soundly.
However, there are some downsides. A few guests mentioned that the beds were narrow and at times too soft or too hard. Some found the sofa beds to be uncomfortable, especially for older children and there were occasional complaints about low or creaky beds. There were also remarks about beds being too small for two people and specific issues with unclean or sagging sofa bed mattresses.
Despite these outliers, the overall sentiment indicates that guests generally find the beds at Novotel Reims Tinqueux to be comfortable and conducive to a good night's rest.
While Novotel Reims Tinqueux boasts several accolades for its cleanliness, it's evident that opinions vary among guests. Many reviews highlight the hotel's well-maintained and very clean rooms, emphasizing their spaciousness and the comfort of the bedding. The hotel itself is frequently described as very clean with particular praise for its hygienic standards, modern facilities and functional cleanliness. The reception and kitchen areas also receive commendations for their cleanliness.
However, there are some notable inconsistencies. Several guests reported issues such as improperly cleaned bathrooms, dirty floors in hallways and overlooked details like leftover hair from previous guests. While most rooms were described as clean and comfortable, some guests mentioned outdated decor and carpets that did not seem very hygienic. Public areas, including the communal corridors and the foyer, occasionally appeared dusty or in need of refreshing.
Across the board, the recurring theme of clean rooms and overall hotel hygiene suggests that Novotel Reims Tinqueux largely meets cleanliness expectations, despite some areas needing attention and improvement. The hotel's commitment to cleanliness is evident, even if there are occasional lapses in maintaining that standard in all areas uniformly.
The guest reviews for the Novotel Reims Tinqueux highlight the hotel's exceptional hospitality, particularly emphasizing the friendliness and helpfulness of the staff. Many guests commented that the staff at both the front desk and during breakfast were incredibly kind and attentive. There's a general sense that employees across the hotel, from reception to the bar and restaurant, are professional and efficient, ensuring that guests' needs are met promptly.
Several reviews pointed out specific instances where staff went above and beyond, such as assisting with hybrid car charging and handling rooming issues quickly. The reception staff, in particular, were consistently praised for their warm welcomes and excellent service, even late at night.
Despite a few mentions of less favorable experiences with isolated staff behavior, the overall impression is overwhelmingly positive. The hotel's employees are described as caring, competent and responsive, contributing significantly to the welcoming and pleasant atmosphere of the establishment. This high level of service seems to complement other aspects of the hotel, making stays comfortable and enjoyable for guests.
The Wi-Fi at Novotel Reims Tinqueux garners mostly positive feedback from guests with many reporting strong and excellent connectivity throughout the hotel. Free Wi-Fi is available, which is a significant plus for travelers who need seamless internet access. Guests often found the Wi-Fi to be very good, good or to work well without any issues. However, there are occasional mentions of slow speeds and below-standard quality, which might suggest some inconsistency. A few reviews indicate that Wi-Fi access was not always hassle-free with mentions of it costing extra and not being free. Despite these occasional hiccups, the majority of the feedback highlights a positive Wi-Fi experience for guests at the hotel.
The gym at Novotel Reims Tinqueux receives generally positive feedback from guests. Many appreciate the well-equipped facilities, noting the presence of a variety of equipment such as ellipticals and rowing machines. The fitness studio is described as extensive and clean, contributing to a good workout experience. While some guests mention that the gym is small, it is still considered adequate for their fitness needs. Overall, the gym is seen as a good addition to the hotel's amenities with its ground floor location offering convenience.
The pool at Novotel Reims Tinqueux stands out as a notable feature of the hotel, frequently described as nice, great and beautiful by guests. It offers a wonderfully refreshing experience with many appreciating the clean, neat terrace and the cozy outdoor area surrounding it. The pool is well-maintained and kept clean, providing a pleasant space for both adults and children to cool off, particularly after long drives. The large garden space around the pool further enhances the overall experience.
Families and children find the pool particularly enjoyable with its varied depths making it suitable for different age groups. The pool's location is convenient for travelers, adding value to their stay. The hotel also features a fitness center adjacent to the pool, which guests find attractive and well-presented.
However, there are some mixed reviews regarding the pool's temperature. While some guests find the heated pool satisfactory and perfect for kids, others mention that the pool can be quite cold, which is less inviting for young swimmers. On occasion, the pool has been closed for maintenance, leading to some disappointment.
Overall, the outdoor pool at Novotel Reims Tinqueux is a significant highlight, offering a fun and refreshing spot for guests with generally positive feedback, though occasional concerns about water temperature and maintenance do arise.
Novotel Reims Tinqueux offers a highly praised parking experience for its guests. With plenty of on-site parking, including a large, private car park, visitors find it easy and convenient to park their vehicles. Free parking is a notable benefit repeatedly highlighted by guests, making it an economical choice. The parking facilities are described as secure and spacious, accommodating a variety of vehicles, including electric cars with Tesla Superchargers available on-site. The convenience is further enhanced by the proximity of the parking to the hotel rooms and its close location to the motorway. Overall, the ample, well-equipped and easy-to-use parking at Novotel Reims Tinqueux significantly contributes to a stress-free stay.
Nestled conveniently in the Champagne region, the Novotel Reims Tinqueux stands out as a top choice for family travelers. This child-friendly hotel has garnered praise for its exceptional attention to young guests, offering a plethora of amenities and play areas to keep kids entertained. The outdoor play area, in particular, is frequently highlighted as a favorite among families, providing a large grassy space where children can run around and even play alongside pets.
The family rooms are another strong point, comfortably set up to accommodate four people, often with interconnecting rooms that offer added convenience. The rooms are described as clean and comfortable with recent refurbishments further enhancing the family-friendly atmosphere.
Indoor facilities also cater to young guests, including a dedicated children's area and a playroom, making it an ideal spot for short family stays or stopovers. The hotel's child-friendly amenities extend to the dining experience, where even the breakfast receives commendation for its appeal to younger guests.
Despite one or two mentions of less satisfactory stays, the overwhelming consensus points to Novotel Reims Tinqueux being well-suited for families with young children. The hotel is noted for its helpful staff and thoughtful layout, making it a reliable option for family travel. With its great value and comprehensive facilities, it continues to draw returning families who appreciate the blend of comfort and child-centric features it offers.
Novotel Reims Tinqueux offers varying experiences when it comes to its four-star rating, facilities and services. While some guests find that it lives up to the expectations of a four-star hotel, others feel it falls short in several areas. The pool and gym facilities have been positively noted, adding value to the stay. However, there is mention of outdated bathrooms and limited amenities that some guests feel do not match the four-star standard. Comparisons with other four-star properties reveal mixed opinions with some finding Novotel Reims Tinqueux to be better, while others expected more in terms of quality and service. Overall, there is a division in guest experiences with some validating it as a nice four-star hotel and others believing it doesn’t fully meet the expected standards.
Novotel Reims Tinqueux offers a range of facilities and services that cater effectively to business travelers. The management staff is noted for their professionalism, contributing to an overall smooth experience for those on business trips. The hotel boasts a well-functioning business center and several useful business meeting areas, providing a convenient workspace away from the office. The location is ideal for business travelers with comfortable rooms well-suited for work and rest. Additionally, the business amenities are developed and include basic necessities, ensuring all essential needs are covered. Despite some remarks about outdated bathrooms and occasional housekeeping lapses, the friendly staff and good business customer care make it a reliable choice for business visits or as a convenient stopover during travels.
The 'Novotel Reims Tinqueux' excels in accessibility, making it a suitable choice for guests with mobility impairments. The hotel's convenient location near the motorway ensures easy access for travelers and the close-by parking area adds to its appeal. The hotel offers good wheelchair accessibility and provides passages for suitcases and people with reduced mobility, ensuring smooth navigation throughout the property.
Guests have reported positive experiences with accessibility to all areas, including handicapped accessible rooms and elevators. The spacious rooms are particularly appreciated, along with the interconnecting rooms, which are ideal for families. The hotel's accessibility extends to the city center, making it a convenient option for those wishing to explore Reims.
However, some reviews indicated the absence of a lift, which can be inconvenient for young children and those requiring more disabled facilities. Nonetheless, the hotel staff is commendable, often accommodating guests by offering ground floor rooms when needed. Despite some noted aging and areas of improvement, the 'Novotel Reims Tinqueux' remains highly recommended for its good accommodations for disabled guests and overall easy access.
The outdoor pool at Novotel Reims Tinqueux receives high praise from guests, who appreciate the pleasant garden surroundings and cozy terrace. Many describe the pool as clean, nice and large, making it a great addition to their stay. Families particularly value the secure space for kids and the ample pool area. Visitors often express delight in having access to the pool with some noting it as a superb feature, despite it being unheated. The overall ambiance of the pool and its beautifully arranged environs contribute significantly to a positive guest experience.
Novotel Reims Tinqueux offers a stay characterized by the luxury of simplicity with elegant decor and well-appointed rooms. The bathrooms are described as luxurious, contributing to an overall refined atmosphere. Guests enjoyed high-quality services and praised the superior family rooms, some experiencing upgrades that enhanced their stay. The food and drink offerings were noted for their luxury, as was the bedding, which ensured a comfortable night's sleep. The property features a large grassy area with toys, adding to its appeal for families. While the hotel may be older, it maintains a high standard of quality typical of Novotel establishments.
The Novotel Reims Tinqueux is an excellent option for travelers with canine companions, featuring a multitude of positive reviews emphasizing its dog-friendliness. The hotel welcomes dogs in both rooms and common spaces, providing large grassy areas and grounds suitable for walks and activities. Not only are dogs allowed, but the hotel also offers amenities such as dog beds, bowls and even toys for added comfort.
Guests noted that the staff is particularly kind and accommodating towards pets, contributing to a pleasant stay for both owners and dogs. The hotel makes it easy to enjoy meals with pets, as the restaurant permits dogs to join their owners.
Overall, the combination of thoughtful amenities, welcoming common areas and friendly staff make the Novotel Reims Tinqueux a perfect choice for those traveling with dogs.
Location Show Map
Location
Despite being on the outskirts of Reims, the hotel is only a short drive—approximately 10 to 12 minutes—from the city center, providing a reasonable balance between accessibility and tranquility. Guests appreciate its peaceful ambiance despite its closeness to the highway, enabling a restful stop without the disturbance of road noise.
Additional amenities such as nearby supermarkets, restaurants and a commercial area offer added convenience, making it a practical choice for families or those seeking a brief respite on their journey. The hotel's location also makes it a suitable base for exploring the Reims region and the Champagne area, offering access to local attractions without the congestion of citycenter accommodations.
Overall, the Novotel Reims Tinqueux's strategic location and well-thought-out amenities make it an excellent choice for travelers seeking a convenient and efficient stopover in the Reims area.
Breakfast
The staff at breakfast earn consistent praise for their kindness and attentiveness, which enhances the overall dining experience. Some guests also enjoy the option to dine on the terrace by the pool, adding to the pleasant atmosphere.
However, there are a few criticisms regarding the breakfast. Some guests find the breakfast overpriced or not as good in quality compared to other Novotel hotels. Issues such as long queues, limited selection and crowded or chaotic buffet areas are mentioned by several reviewers. A few guests also note that certain items, particularly croissants and coffee from the self-service machine, did not meet their expectations.
Despite these drawbacks, the general consensus is that the breakfast at Novotel Reims Tinqueux is satisfying, offering a hearty start to the day with a wide variety of options and a friendly service.
Dinner
However, there are some recurring critiques. A limited menu choice, particularly for vegetarians and special dietary needs, seems to be a common issue with some guests finding the options restrictive. While the quality of food receives mixed reviews—ranging from very good to disappointing—many agree that the prices are quite high for what is offered, making it appear overpriced for some. Service inconsistencies and long waiting times were also mentioned, making the dining experience less enjoyable for a few patrons.
Despite a few drawbacks, such as small portions, high prices and limited menu variety, the overall sentiment leans towards a positive dining experience, especially for those who appreciate a well-prepared meal in a pleasant setting. For those who prioritize dining as part of their stay, the restaurant at Novotel Reims Tinqueux generally delivers satisfactory results.
Rooms
However, some reviews mention that the rooms and bathrooms appear outdated and in need of refreshing or updating. Certain areas, such as the air conditioning, have been reported as ineffective and some guests found the bathroom configurations to be quirky or inconvenient. There are also comments about rooms being somewhat small and occasionally stuffy with some issues relating to cleanliness and maintenance.
Despite these criticisms, guests acknowledge the rooms' soundproofing, quietness and the child and pet-friendly environment. Overall, while there are areas for improvement, many guests still find the rooms at Novotel Reims Tinqueux to be accommodating and comfortable, making it a generally pleasant stay.
Beds
Several reviews highlight that the mattresses were firm and there was a choice of pillows, which contributed to a restful night's sleep. The bedding is frequently described as lovely and nice with a significant number of guests praising the comfort of the beds and noting they slept soundly.
However, there are some downsides. A few guests mentioned that the beds were narrow and at times too soft or too hard. Some found the sofa beds to be uncomfortable, especially for older children and there were occasional complaints about low or creaky beds. There were also remarks about beds being too small for two people and specific issues with unclean or sagging sofa bed mattresses.
Despite these outliers, the overall sentiment indicates that guests generally find the beds at Novotel Reims Tinqueux to be comfortable and conducive to a good night's rest.
Cleanliness
However, there are some notable inconsistencies. Several guests reported issues such as improperly cleaned bathrooms, dirty floors in hallways and overlooked details like leftover hair from previous guests. While most rooms were described as clean and comfortable, some guests mentioned outdated decor and carpets that did not seem very hygienic. Public areas, including the communal corridors and the foyer, occasionally appeared dusty or in need of refreshing.
Across the board, the recurring theme of clean rooms and overall hotel hygiene suggests that Novotel Reims Tinqueux largely meets cleanliness expectations, despite some areas needing attention and improvement. The hotel's commitment to cleanliness is evident, even if there are occasional lapses in maintaining that standard in all areas uniformly.
Staff
Several reviews pointed out specific instances where staff went above and beyond, such as assisting with hybrid car charging and handling rooming issues quickly. The reception staff, in particular, were consistently praised for their warm welcomes and excellent service, even late at night.
Despite a few mentions of less favorable experiences with isolated staff behavior, the overall impression is overwhelmingly positive. The hotel's employees are described as caring, competent and responsive, contributing significantly to the welcoming and pleasant atmosphere of the establishment. This high level of service seems to complement other aspects of the hotel, making stays comfortable and enjoyable for guests.
Wi-Fi
Gym
Pool
Families and children find the pool particularly enjoyable with its varied depths making it suitable for different age groups. The pool's location is convenient for travelers, adding value to their stay. The hotel also features a fitness center adjacent to the pool, which guests find attractive and well-presented.
However, there are some mixed reviews regarding the pool's temperature. While some guests find the heated pool satisfactory and perfect for kids, others mention that the pool can be quite cold, which is less inviting for young swimmers. On occasion, the pool has been closed for maintenance, leading to some disappointment.
Overall, the outdoor pool at Novotel Reims Tinqueux is a significant highlight, offering a fun and refreshing spot for guests with generally positive feedback, though occasional concerns about water temperature and maintenance do arise.
Parking
Family
The family rooms are another strong point, comfortably set up to accommodate four people, often with interconnecting rooms that offer added convenience. The rooms are described as clean and comfortable with recent refurbishments further enhancing the family-friendly atmosphere.
Indoor facilities also cater to young guests, including a dedicated children's area and a playroom, making it an ideal spot for short family stays or stopovers. The hotel's child-friendly amenities extend to the dining experience, where even the breakfast receives commendation for its appeal to younger guests.
Despite one or two mentions of less satisfactory stays, the overwhelming consensus points to Novotel Reims Tinqueux being well-suited for families with young children. The hotel is noted for its helpful staff and thoughtful layout, making it a reliable option for family travel. With its great value and comprehensive facilities, it continues to draw returning families who appreciate the blend of comfort and child-centric features it offers.
4 Star
Business
Accessible
Guests have reported positive experiences with accessibility to all areas, including handicapped accessible rooms and elevators. The spacious rooms are particularly appreciated, along with the interconnecting rooms, which are ideal for families. The hotel's accessibility extends to the city center, making it a convenient option for those wishing to explore Reims.
However, some reviews indicated the absence of a lift, which can be inconvenient for young children and those requiring more disabled facilities. Nonetheless, the hotel staff is commendable, often accommodating guests by offering ground floor rooms when needed. Despite some noted aging and areas of improvement, the 'Novotel Reims Tinqueux' remains highly recommended for its good accommodations for disabled guests and overall easy access.
Outdoor Pool
Luxury
Dog Friendly
Guests noted that the staff is particularly kind and accommodating towards pets, contributing to a pleasant stay for both owners and dogs. The hotel makes it easy to enjoy meals with pets, as the restaurant permits dogs to join their owners.
Overall, the combination of thoughtful amenities, welcoming common areas and friendly staff make the Novotel Reims Tinqueux a perfect choice for those traveling with dogs.
Yes, Novotel Reims Tinqueux has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Novotel Reims Tinqueux.
Yes, Novotel Reims Tinqueux welcomes dogs.
Yes, parking facilities are available at Novotel Reims Tinqueux.
Yes, Novotel Reims Tinqueux has a gym.
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