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Summary of reviewsWaldhaus Reinbek is a hotel that consistently delights guests with its picturesque location and charming surroundings. Set on the edge of the lush Sachsenwald forest, the hotel provides a serene retreat that is both peaceful and conveniently located. With easy access to a commuter train to Hamburg, guests can enjoy both nature and urban exploration with ease. The setting is ideal for nature lovers and dog owners, offering a tranquil experience that is highly praised by visitors.
The breakfast at Waldhaus Reinbek receives positive feedback, particularly for its wide selection and high quality, including flavorful buffet offerings and well-prepared egg dishes. Despite some calls for more variety and observations on the cost, the breakfast is often deemed delicious and satisfying, especially with extended hours on weekends. The dining experience at the hotel's restaurant is also celebrated for its excellent, high-quality dishes served in a charming setting. Although occasional issues like cold dishes are noted, the overall dining experience garners admiration from guests for both the food and attentive service.
Rooms at the hotel are appreciated for their spaciousness and cleanliness, with many offering beautiful views of nature. Though some furnishings are considered somewhat dated, the rooms maintain a clean and cozy ambiance. The hotel's cleanliness extends to the spa, which boasts well-maintained facilities like saunas and a whirlpool, contributing to the relaxing environment.
The staff at Waldhaus Reinbek receive high praise for their friendliness and attentiveness, significantly enhancing the guest experience. Guests frequently commend the reception and bar staff for their welcoming and accommodating service, adding warmth to the overall atmosphere.
In terms of amenities, Waldhaus Reinbek offers convenient parking options, including spaces for electric vehicles and free parking that guests find advantageous. While opinions on the beds are mixed, with some noting comfort and others noting sagging, the overall room atmosphere and quality of breakfast help balance impressions.
Despite some guests questioning the hotel's 5-star rating, citing outdated facilities and service inconsistencies, the hotel remains a place of interest for its unique aesthetic and historical charm. While some luxury expectations remain unmet, Waldhaus Reinbek continues to attract guests who appreciate its serene location and overall appeal. Show more
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Categories
Boutique-style Hotel
Located just outside of Hamburg, this hotel provides a tranquil retreat in a historic setting. Its beautifully appointed rooms, gourmet cuisine, and extensive gardens offer a unique and sophisticated experience.
Luxury Hotel
This is a 5-star luxury hotel offering a full-service spa with a hot tub and sauna, and a gourmet show kitchen. Its individually furnished rooms in country house style and excellent service contribute to a high-end experience.
Hotel with EV Charging Stations
Waldhaus Reinbek is a luxury hotel that offers EV charging stations.
5-Star Hotel
This 5-star luxury hotel is set in an idyllic, tranquil location near a forest. It features a spa and several restaurants, offering a classic and elegant luxury experience away from the coast.
Hotel near Golf Courses
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
Room Types
EinzelzimmerElegant room with a flat-screen TV, a seating area and private bathroom.
Classic Double RoomElegant room with a flat-screen TV, a seating area and private bathroom.
Junior SuiteVery spacious rooms with comfortable sitting area. Bathrooms feature a bathtub and separate shower.
SuiteFeatures a double bed and a separate living room with elegant writing desk. The bathroom includes a bathtub and separate shower.
PremiumOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room offers a minibar, a coffee machine, a wardrobe, a sofa and a flat-screen TV with cable channels. The unit has 2 beds.
Small Double RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room offers a minibar, a coffee machine, a wardrobe, parquet floors and a flat-screen TV with cable channels. The unit has 1 bed.
Standard Queen RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room offers a minibar, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Guest Reviews
8.3
Very Good
Location
Waldhaus Reinbek boasts an enviable location that consistently captures the hearts of its guests. Nestled on the edge of the lush Sachsenwald forest, the hotel's setting is described as idyllic and magnificent, offering a tranquil retreat that feels worlds away from the bustling city life. This peaceful ambiance is complemented by the charming and soul-touching interior of the establishment, creating a serene experience for visitors. The proximity to nature makes it an ideal destination for dog owners and nature lovers alike.
Despite its secluded forest setting, Waldhaus Reinbek offers convenience with good transport connections. It is conveniently close to a commuter train, whisking guests to Hamburg in just 20 minutes, making urban exploration hassle-free. Parking is ample and easily accessible, adding to the convenience factor of the location.
Whether guests are drawn to its romantic allure—surrounded by trees—or its strategic position just outside Reinbek, close enough to Hamburg yet still offering the feel of countryside tranquility—the hotel’s location is frequently praised for its beauty and peacefulness. The blend of an idyllic forest environment with excellent amenities ensures that Waldhaus Reinbek stands out as a perfect destination for those seeking a harmonious blend of nature and convenience.
Breakfast
The breakfast experience at Waldhaus Reinbek garners a range of feedback from guests, with a noticeable tilt towards positive reviews. Many guests describe the breakfast as very good, with particular praise for the wide selection and quality, highlighting the very good whole grain rolls and flavorful, extensive buffet offerings. There's a notable appreciation for the individual options and egg dishes set in a lovely atmosphere, complemented by friendly and considerate breakfast staff.
While there are commendations for a plentiful, satisfying breakfast experience, some guests note areas for improvement such as the desire for more variety in cheese options or a broader selection of bread. Although the breakfast is described as a bit costly by some, it is frequently deemed tasty and sufficient. Several guests mention the breakfast as excellent, accompanied by a significant positive nod to the overall quality and service in the restaurant.
On weekends, the extended breakfast hours are a welcome feature for many, allowing guests to enjoy a leisurely start to their day. Despite occasional remarks that it doesn’t quite meet modern standards or justifies the price, the general consensus positions the breakfast at Waldhaus Reinbek as an abundant and delightful start to the day, making a notable impression on its guests.
Dinner
Nestled in the scenic surroundings of Reinbek, the Waldhaus Reinbek offers a dining experience that has garnered predominantly positive feedback from its guests. The hotel's restaurant is celebrated for its delightful offerings, which have impressed patrons time and again. The culinary team appears to consistently deliver high-quality dishes, with the food frequently described as excellent and delicious. Diners can enjoy their meals in a charming setting, whether indoors or on the inviting terrace, enhancing the overall experience.
Patrons have labeled the restaurant as one of their favorites, with many recounting their dining experiences fondly. Both dinner and breakfast receive high praise, indicating a well-rounded culinary repertoire. The service complements the food, often noted for being attentive and enhancing the dining experience. While there are mentions of expensive dining and occasional lapses, such as cold dishes, these seem to be isolated cases in an otherwise commendable record. The Waldhaus Reinbek's restaurant has established itself as a reliable choice for both guests and locals seeking a memorable meal in a pleasant atmosphere.
Rooms
Waldhaus Reinbek offers a delightful experience for guests seeking comfortable accommodations amidst tranquil surroundings. The rooms, including suites and junior suites, are consistently praised for their spaciousness, offering guests plenty of room to relax. A notable highlight is the clean, well-maintained environment complemented by thoughtful furnishings, ensuring a pleasant stay. Many rooms boast beautiful views of nature, adding to the serene atmosphere.
The rooms come with large bathrooms, often featuring separate showers, and some suites provide the luxury of an additional toilet. Despite being somewhat dated, the accommodations retain a charm bolstered by their excellent cleanliness. Guests appreciate the lovely decoration and bright ambiance present in most rooms, which contribute to a comfortable and cozy atmosphere.
While some feedback notes the rooms could be dark or the style old-fashioned, the overall consensus is positive, with most visitors expressing satisfaction with the accommodations. Cleanliness is a recurring theme, underscored by the friendly service provided by the staff. Waldhaus Reinbek delivers a blend of spacious comfort and understated elegance, making it a suitable choice for those looking to enjoy a peaceful retreat.
Beds
The beds at Waldhaus Reinbek receive mixed feedback from guests. Many guests commend the beds for their comfort, describing them as very comfortable, extremely comfortable, and fantastic. These comments suggest that a number of visitors enjoy a restful night's sleep, with one noting the beds hardly make any noise, enhancing the overall experience. On the other hand, several reviews highlight issues with the beds being too soft, sagging, or worn out, contributing to discomfort and neck pain for some visitors. Despite these criticisms, the comfortable atmosphere of the rooms and the quality of the breakfast seem to complement the generally positive impressions of the bedding experience for many guests.
Cleanliness
Waldhaus Reinbek is consistently praised for its cleanliness, with guests frequently highlighting the immaculate condition of the rooms. Visitors commend the hotel for providing a well-groomed and tidy environment, with many noting the clean and spacious rooms that offer a relaxing atmosphere. The spa area also receives positive remarks for its cleanliness, ensuring a pleasant experience. However, some inconsistencies are noted, particularly regarding the bathrooms, with occasional reports of them being outdated or not fully cleaned. Despite this, the overall impression is one of a clean and quiet hotel that meets guests' expectations for comfort and relaxation.
Staff
Waldhaus Reinbek receives high praise for its staff, whose friendliness and attentiveness leave guests feeling thoroughly welcome. Numerous reviews highlight the exceptional level of service provided, with words like "wonderful," "friendly," and "helpful" frequently appearing to describe the interactions visitors have with staff members across the hotel. Guests consistently mention the super-friendly and accommodating nature of the reception and bar staff, often singling them out for special mentions. The positive impact of the staff on the overall experience cannot be overlooked, as they contribute significantly to the warm and inviting atmosphere of the hotel. Though there have been isolated instances where staff appeared new or overwhelmed, the overwhelming consensus reflects excellent service and a dedication to hospitality.
Spa
Waldhaus Reinbek boasts a highly praised spa and wellness area that consistently impresses its guests. The facility stands out for its cleanliness and is perceived as both nice and great in multiple reviews. Visitors appreciate the diverse amenities available, including two saunas, a steam bath, and a whirlpool, highlighting the thoughtful design of the wellness area. Although noted to be somewhat small, the wellness area receives recognition for being well-maintained and offering a comprehensive and enjoyable experience. The spa area of Waldhaus Reinbek is a noteworthy feature that contributes significantly to the hotel's overall charm and appeal, providing guests with a relaxing and rejuvenating environment.
Parking
Waldhaus Reinbek offers convenient parking options that enhance the guest experience. Visitors appreciate the ample parking spaces available, with many noting the ease of parking right in front of the hotel. For those driving electric vehicles, the presence of two charging stations provides a very good charging option. Free parking adds to the overall convenience, eliminating any parking problems for most guests. While some mention occasional scarcity, the overall sentiment suggests that parking at the hotel meets the needs of its visitors effectively.
5 Star
Waldhaus Reinbek is a charming hotel that has left guests with mixed impressions regarding its 5-star rating. While the hotel captures attention with its picturesque charm, some visitors feel that its facilities and services do not completely align with the expected standards of a luxury 5-star establishment. There have been remarks about the breakfast buffet not living up to the high expectations, and certain areas like the curtains needing attention to maintian the ambiance. Despite the confident rating on paper, some guests have expressed disappointment with aspects of their stay and questioned the five-star designation. However, the hotel continues to be a place of interest for those who appreciate its unique aesthetic and historical allure.
Luxury
Waldhaus Reinbek, although boasting a 5-star rating, seems to have left some guests expecting more from its luxury offerings. Described as somewhat outdated in its luxury accommodation, some visitors felt that it no longer offers the full value one might hope for given its prestigious rating. While it carries the title of a 5-star hotel, several reviews suggest that it may not fully live up to the expectations typically associated with such a high standard. The ambiance and atmosphere were noted as lacking in consistency with a top-tier hotel experience, leaving some guests hesitant to return. Overall, while Waldhaus Reinbek holds a high rating, it may require updates to fully align with the luxury that discerning guests anticipate.
No, Waldhaus Reinbek doesn't have any pool.
Yes, a spa is available at Waldhaus Reinbek.
Yes, Waldhaus Reinbek welcomes dogs.
Yes, parking facilities are available at Waldhaus Reinbek.