Serways Hotel Remscheid
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsSerways Hotel Remscheid enjoys a prime location directly by the A1 motorway, providing easy access for travelers. Despite the proximity to the highway, it remains peaceful due to exceptional soundproofing and its tranquil natural surroundings, including picturesque views of the Eschbachtalsperre reservoir. The hotel is well-connected with plentiful parking and electric vehicle charging stations. Its strategic position is particularly beneficial for those visiting the trade fair grounds in Cologne, just 40 minutes away.
Guests praise the spacious, clean and well-equipped rooms, many of which offer balconies with beautiful views. The modern, freshly renovated rooms feature amenities like walk-in showers and immaculate bathrooms, providing a comfortable stay. However, there are occasional minor complaints about noise from the highway.
The breakfast buffet at Serways Hotel Remscheid is plentiful and varied, offering fresh and delicious items. Guests appreciate the value, especially with the express breakfast option and the ability to dine on the terrace overlooking the reservoir. However, some guests suggest improvements, such as including hot items and addressing occasional issues with the coffee machine or food replenishment.
The dinner experience is generally positive with the restaurant offering delicious, freshly prepared dishes in a cozy atmosphere. Guests enjoy the traditional cuisine, generous portions and the option to dine on the terrace. Despite the restaurant’s early closing hours and proximity to the highway potentially inconveniencing some guests, the quality of the food and service is commendable.
The hotel maintains high cleanliness standards with many guests praising the spotless and modern rooms. However, there are mentions of occasional lapses in housekeeping, such as dusty corners and unclean bathrooms, indicating some inconsistencies.
Staff at the hotel are frequently described as friendly, helpful and accommodating, contributing to a welcoming atmosphere. While there are occasional mentions of issues like double-booking and slow responsiveness, the overall impression of the staff is positive.
Free WiFi is available, though experiences vary. Some guests find the network reliable, while others face instability and connection issues, noting that a fee is sometimes charged for access.
The hotel caters well to families with spacious, well-suited rooms and a kid-friendly environment. However, the beds receive mixed feedback with some finding them comfortable and others describing them as narrow or hard.
Accessibility features are well-received with the hotel being wheelchair accessible and offering convenient check-in and check-out times. Notable issues include an occasionally out-of-order elevator and the accessibility of the emergency exit.
Finally, Serways Hotel Remscheid is dog-friendly, providing an ideal environment for travelers with pets, particularly with its proximity to a forest park. Despite some guests finding the fees for bringing a dog high, the welcoming atmosphere for pets makes it a favorable choice for dog owners.
Categories
Guests praise the spacious, clean and well-equipped rooms, many of which offer balconies with beautiful views. The modern, freshly renovated rooms feature amenities like walk-in showers and immaculate bathrooms, providing a comfortable stay. However, there are occasional minor complaints about noise from the highway.
The breakfast buffet at Serways Hotel Remscheid is plentiful and varied, offering fresh and delicious items. Guests appreciate the value, especially with the express breakfast option and the ability to dine on the terrace overlooking the reservoir. However, some guests suggest improvements, such as including hot items and addressing occasional issues with the coffee machine or food replenishment.
The dinner experience is generally positive with the restaurant offering delicious, freshly prepared dishes in a cozy atmosphere. Guests enjoy the traditional cuisine, generous portions and the option to dine on the terrace. Despite the restaurant’s early closing hours and proximity to the highway potentially inconveniencing some guests, the quality of the food and service is commendable.
The hotel maintains high cleanliness standards with many guests praising the spotless and modern rooms. However, there are mentions of occasional lapses in housekeeping, such as dusty corners and unclean bathrooms, indicating some inconsistencies.
Staff at the hotel are frequently described as friendly, helpful and accommodating, contributing to a welcoming atmosphere. While there are occasional mentions of issues like double-booking and slow responsiveness, the overall impression of the staff is positive.
Free WiFi is available, though experiences vary. Some guests find the network reliable, while others face instability and connection issues, noting that a fee is sometimes charged for access.
The hotel caters well to families with spacious, well-suited rooms and a kid-friendly environment. However, the beds receive mixed feedback with some finding them comfortable and others describing them as narrow or hard.
Accessibility features are well-received with the hotel being wheelchair accessible and offering convenient check-in and check-out times. Notable issues include an occasionally out-of-order elevator and the accessibility of the emergency exit.
Finally, Serways Hotel Remscheid is dog-friendly, providing an ideal environment for travelers with pets, particularly with its proximity to a forest park. Despite some guests finding the fees for bringing a dog high, the welcoming atmosphere for pets makes it a favorable choice for dog owners.
Dog Friendly Hotel
This hotel is dog-friendly and offers comfortable, air-conditioned rooms with soundproof windows. Located next to the Eschbach dam, it provides a scenic location for walks. The hotel also offers a breakfast buffet.
3-Star Hotel
This hotel offers comfortable rooms and is located on the A1 between Cologne, Dusseldorf and Dortmund. Free WiFi is available throughout the property. It also provides free parking and has a restaurant and bar/lounge.
Family Friendly Hotel
Cheap Hotel
Accessible Hotel
Guest Reviews
Serways Hotel Remscheid boasts a strategically advantageous location directly by the A1 motorway, making it incredibly convenient for travelers seeking a quick overnight stay or a break during long trips. Despite its proximity to the highway, the hotel offers a peaceful and quiet environment, thanks to excellent soundproofing. The serene natural surroundings, including the Eschbachtalsperre reservoir and nearby forest areas, provide picturesque views and excellent opportunities for leisurely walks.
The hotel is also well-connected and easily accessible with plenty of parking spaces right outside the building, including electric vehicle charging stations. Amenities like a gas station and fast-food restaurants are within a short walking distance, adding to the convenience for guests. The location is particularly favorable for those traveling to the trade fair grounds in Cologne as it is just a 40-minute drive away.
Rooms at the Serways Hotel Remscheid are described as spacious, clean and well-equipped with many offering balconies and unobstructed views of the lake. The combination of easy highway access and the tranquil, natural setting makes this hotel a practical and pleasant choice for travelers.
At 'Serways Hotel Remscheid', the breakfast experience comprises a mix of positive highlights and some areas for improvement. Guests frequently commend the breakfast for being plentiful and varied with a high-quality selection that includes fresh and delicious items. The buffet setup allows diners to enjoy a significant range of dishes, making it good value for the price. Notable mentions include the availability of an express breakfast option at a very fair price and the ability to dine on a terrace overlooking a reservoir, adding a touch of charm to the morning meal.
However, some reviews highlight aspects where the breakfast could be improved. Specific concerns include a limited selection with some guests noting the absence of hot items like scrambled eggs and bacon and occasional issues with the coffee machine or replenishment of food. The breakfast's price has also been a point of contention with a few finding it overpriced for the simplistic offering. Despite these criticisms, many guests still find the breakfast sufficient and pleasant.
Overall, while there is positive feedback on the breakfast's variety and taste, there remains room for fine-tuning to enhance the overall dining experience.
The dining experience at Serways Hotel Remscheid receives generally positive feedback from guests. The hotel restaurant, noted for its cozy atmosphere, serves a variety of delicious, freshly prepared dishes that have garnered praise for their good taste and generous portions. Traditional cuisine is a highlight with meals that offer good value for money. Guests also have the option to enjoy their dinner on the terrace, adding to the pleasant dining ambiance.
Despite these positives, there are a few downsides regarding the restaurant's operational hours and proximity to the highway, which some guests found inconvenient. The restaurant and bar close relatively early, around 8 to 9 pm, leaving late arrivers with limited options. For those seeking alternatives, the hotel is conveniently located near a gas station offering different dining options.
Overall, while some aspects such as the early closing time and occasional convenience products used in the meals drew minor criticisms, the quality of the dinner and the efficiency of the servers generally left a favorable impression on guests.
The rooms at Serways Hotel Remscheid largely offer a pleasant and comfortable experience for guests. Many guests appreciated the spaciousness, often highlighting large, well-equipped rooms, some with balconies providing beautiful views of the reservoir. The rooms are described as modern, freshly renovated, clean and functional. Specific features like walk-in showers, good room layouts and immaculate bathrooms are frequently mentioned. Despite occasional minor drawbacks such as small room sizes or noise from the highway, the overall consensus points to a satisfactory stay with good amenities and efficient service. The serene setting and scenic views from many rooms add to the positive experience, making it a suitable choice for short stays.
The beds at Serways Hotel Remscheid receive mixed feedback from guests with certain aspects consistently highlighted. Positively, many guests found the beds to be comfortable and cozy, stating that they slept well and that the mattresses were good. Some reviews specifically mention the beds being quite comfortable and nice, suitable even for one night's stay.
On the other hand, there are frequent mentions of the beds being narrow with some describing them as unbelievably narrow or too small. Additionally, a number of guests found the mattresses to be hard, impacting their comfort negatively. There are specific complaints about beds being uncomfortable, causing back pain and sometimes even being covered in mildew and stains.
The hotel features separate, single beds which some guests noted can slide apart. Pillows are also often described as thin and small, detracting from the overall sleeping experience.
Overall, while there are positive remarks about the comfort of the beds, the narrow size and hardness of the mattresses, along with specific maintenance issues, were points of concern for several guests.
Serways Hotel Remscheid receives mixed reviews regarding its cleanliness. Many guests commend the hotel for being very clean, stating that rooms and bathrooms are spotlessly cleaned, modern, comfortable and well-maintained. Positive remarks highlight the exemplary cleanliness throughout the hotel, including newly renovated rooms and fresh facilities. Reviews also note that the overall establishment is kept tidy with modern decor and spacious accommodations.
However, a significant number of reviews express concerns about the declining cleanliness standards. Some guests reported issues such as dusty corners, dirty carpets and unclean bathrooms with specific mentions of cobwebs, dead flies and unpleasant smells in the staircase. Complaints also include mildew and stains on beds, unclean balconies and rooms not being cleaned at all during their stay.
While some guests appreciated the cleanliness and comfort, the contrast in experiences suggests inconsistencies in the hotel’s housekeeping practices. The feedback indicates that attention to cleaning details and regular maintenance could enhance the overall guest experience.
At Serways Hotel Remscheid, guests frequently highlight the staff’s friendliness and dedication. Many reviews emphasize that the hotel team is very friendly, helpful and accommodating, making for a welcoming atmosphere. Visitors often mention the courteous service with numerous positive comments about the attentive and responsive nature of the staff.
Receptionists are particularly noted for being friendly and professional, providing a positive first impression upon arrival. The hotel staff is described as always being nice with a specific mention of a pleasant and smiling front desk attendant. The housekeeping team also receives praise for their helpfulness and dedication.
However, there are occasional mentions of areas needing improvement. Some guests experienced issues with double-booking and slow responsiveness and a few noted that certain staff members were grumpy or unfriendly. Despite these isolated incidents, the overall impression remains positive with the majority of guests appreciating the friendly and accommodating nature of the hotel staff.
The service-minded attitude, quick responses to issues and the helpfulness of the staff, including those from the nearby gas station, contribute significantly to a pleasant stay at Serways Hotel Remscheid.
While the Serways Hotel Remscheid offers WiFi to its guests, experiences with the service vary significantly. Some guests had positive experiences, reporting the internet worked well and describing the network as very good or working fine. There were instances when WiFi issues were resolved promptly. However, many had challenges with the WiFi, finding it unstable, poor or even unusable at times with issues like disconnections and expired codes. Additionally, some noted that staff struggled to solve these problems and a fee is charged for accessing the WiFi. Despite these issues, there were mentions of good network performance in certain cases.
Serways Hotel Remscheid caters well to families, offering spacious and well-suited family rooms that comfortably accommodate up to four people. This family-oriented hotel ensures a pleasant stay for those traveling with kids. It's noted for being very kid-friendly, making it a convenient stopover for families passing through. Additionally, the hotel offers the flexibility of early check-in, adding to the ease of travel. The overall ambiance and amenities make it a suitable choice for a restful night, especially for families seeking a comfortable and considerate environment during their travels.
Located in a convenient area, 'Serways Hotel Remscheid' offers numerous accessible features that cater to guests with disabilities. The hotel prides itself on being fully wheelchair accessible, ensuring that all rooms can be easily reached. Guests appreciated the smooth check-in process, available from 2pm and the generous check-out time of 12pm. The hotel's location with ample free parking and easy access from the highway, also received positive remarks. However, some reviews noted issues with the elevator frequently being out of order, which may pose a challenge for those relying on it. Additionally, the hotel’s emergency exit is via stairs, which might not be ideal for all wheelchair users. For those arriving by alternative means, the hotel is accessible by car and has plenty of parking spaces, but guests noted that the accessibility by bicycle could be improved. Despite some operational hiccups, the hotel's overall accessibility features were well-received.
Serways Hotel Remscheid stands out as a dog-friendly destination where animals are genuinely welcome. Guests highlighted that the hotel is ideal for walking with dogs, as it is situated near a forest park, perfect for stretching both human and canine legs after a long journey. The hotel accommodates dogs without any problems and it is common to see other guests with their pets, making it a nice place for dog owners to stay. Despite some guests noting that the prices for bringing a dog are unusually high, the positive aspects and overall welcoming environment for pets make it a suitable choice for travelers with dogs.
Location Show Map
Location
The hotel is also well-connected and easily accessible with plenty of parking spaces right outside the building, including electric vehicle charging stations. Amenities like a gas station and fast-food restaurants are within a short walking distance, adding to the convenience for guests. The location is particularly favorable for those traveling to the trade fair grounds in Cologne as it is just a 40-minute drive away.
Rooms at the Serways Hotel Remscheid are described as spacious, clean and well-equipped with many offering balconies and unobstructed views of the lake. The combination of easy highway access and the tranquil, natural setting makes this hotel a practical and pleasant choice for travelers.
Breakfast
However, some reviews highlight aspects where the breakfast could be improved. Specific concerns include a limited selection with some guests noting the absence of hot items like scrambled eggs and bacon and occasional issues with the coffee machine or replenishment of food. The breakfast's price has also been a point of contention with a few finding it overpriced for the simplistic offering. Despite these criticisms, many guests still find the breakfast sufficient and pleasant.
Overall, while there is positive feedback on the breakfast's variety and taste, there remains room for fine-tuning to enhance the overall dining experience.
Dinner
Despite these positives, there are a few downsides regarding the restaurant's operational hours and proximity to the highway, which some guests found inconvenient. The restaurant and bar close relatively early, around 8 to 9 pm, leaving late arrivers with limited options. For those seeking alternatives, the hotel is conveniently located near a gas station offering different dining options.
Overall, while some aspects such as the early closing time and occasional convenience products used in the meals drew minor criticisms, the quality of the dinner and the efficiency of the servers generally left a favorable impression on guests.
Rooms
Beds
On the other hand, there are frequent mentions of the beds being narrow with some describing them as unbelievably narrow or too small. Additionally, a number of guests found the mattresses to be hard, impacting their comfort negatively. There are specific complaints about beds being uncomfortable, causing back pain and sometimes even being covered in mildew and stains.
The hotel features separate, single beds which some guests noted can slide apart. Pillows are also often described as thin and small, detracting from the overall sleeping experience.
Overall, while there are positive remarks about the comfort of the beds, the narrow size and hardness of the mattresses, along with specific maintenance issues, were points of concern for several guests.
Cleanliness
However, a significant number of reviews express concerns about the declining cleanliness standards. Some guests reported issues such as dusty corners, dirty carpets and unclean bathrooms with specific mentions of cobwebs, dead flies and unpleasant smells in the staircase. Complaints also include mildew and stains on beds, unclean balconies and rooms not being cleaned at all during their stay.
While some guests appreciated the cleanliness and comfort, the contrast in experiences suggests inconsistencies in the hotel’s housekeeping practices. The feedback indicates that attention to cleaning details and regular maintenance could enhance the overall guest experience.
Staff
Receptionists are particularly noted for being friendly and professional, providing a positive first impression upon arrival. The hotel staff is described as always being nice with a specific mention of a pleasant and smiling front desk attendant. The housekeeping team also receives praise for their helpfulness and dedication.
However, there are occasional mentions of areas needing improvement. Some guests experienced issues with double-booking and slow responsiveness and a few noted that certain staff members were grumpy or unfriendly. Despite these isolated incidents, the overall impression remains positive with the majority of guests appreciating the friendly and accommodating nature of the hotel staff.
The service-minded attitude, quick responses to issues and the helpfulness of the staff, including those from the nearby gas station, contribute significantly to a pleasant stay at Serways Hotel Remscheid.
Wi-Fi
Family
Accessible
Dog Friendly
No, Serways Hotel Remscheid doesn't have any pool.
No, a spa isn't available at Serways Hotel Remscheid.
Yes, Serways Hotel Remscheid welcomes dogs.
No, parking facilities aren't available at Serways Hotel Remscheid.
No, Serways Hotel Remscheid doesn't have a gym.
Location Show Map
More Options
