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Summary of reviewsHotel Berri Versalles shines through its strategic location, highly favorable for exploring both San Sebastian and the larger Basque region, including the French Basque country. The hotel is well-connected with multiple transportation options, making trips to the city center hassle-free and allowing guests to enjoy the cultural vibrancy without the inconvenience of city driving or parking. Situated in a peaceful, residential neighborhood, the hotel offers a restful retreat with modern facilities and conveniences, such as free parking and a common area equipped with an electric kettle and coffee machine. Guests also appreciate the authentic local experiences against the backdrop of the picturesque Basque hilly landscape.
The breakfast at Hotel Berri Versalles is widely appreciated for its variety and reasonable cost, offering a buffet with pastries, toast, fresh fruit, cheese and cold cuts, as well as freshly squeezed orange juice and good coffee available 24/7. Although some felt the breakfast options could be expanded, most guests found it fulfilling and of good quality. The dinner experience, while somewhat limited on-site, is complemented by helpful staff recommendations for nearby dining spots, including a bar and a café opposite the hotel. San Sebastián’s dining scene also comes highly recommended for guests willing to venture further.
The rooms at Hotel Berri Versalles impress with their spaciousness, modern decor and cleanliness, featuring comfortable furnishings and pleasant views. Despite minor issues such as limited storage and occasional noise disruptions, the overall comfort, value for money and well-maintained facilities make the rooms appealing. Cleanliness is consistently praised across all areas of the hotel with exceptional housekeeping ensuring a spotless environment.
The staff at Hotel Berri Versalles receive high accolades for their friendliness, professionalism and excellent service. Guests commend the receptionists for their warm greetings and prompt assistance, enhancing the overall positive experience. Effective communication, such as the delivery of Wi-Fi access codes, adds to the convenience.
Wi-Fi service at the hotel is generally strong and reliable with guests appreciating the good connection and prompt access. The beds, while generally comfortable, draw mixed feedback with some variability in size and pillow quality. Business travelers find the hotel suitable for short stays with scenic views and convenient access to nearby cities, although the lack of specific business facilities is noted.
Accessibility features include free parking, easy public transportation access and an elevator for upper floors. While the rooms offer comfort and space, the bathrooms could benefit from additional accessible features like handrails. Overall, Hotel Berri Versalles stands out for its balance of accessibility, comfort and convenience, making it a favored choice for travelers exploring the region or on short business trips. Show more
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Categories
Business Hotel
Cheap Hotel
Accessible Hotel
Room Types
Double or Twin RoomOffering free toiletries, this twin/double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The twin/double room offers air conditioning, a wardrobe, heating, a flat-screen TV, as well as mountain views.
Single RoomThe single room provides air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit offers 1 bed.
Triple RoomOffering free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. This triple room is air-conditioned and features a flat-screen TV, a wardrobe and heating. The unit offers 3 beds.
Small Double RoomThe double room features air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
Guest Reviews
8.3
Very Good
Location
Hotel Berri Versalles boasts a strategic and practical location that makes it an ideal base for exploring San Sebastian and the surrounding regions, including the French Basque country. The hotel is well-connected with numerous transportation options, including a bus stop right at its doorstep. This makes it a convenient 15-20 minute bus ride to the center of San Sebastian, allowing guests to enjoy the city's vibrant culture and activities without the hassle of city driving or parking.
The hotel's proximity to major roads and highways also facilitates easy travel to neighboring towns and cities such as Pasajes de San Juan, Hondarribia and even further afield to France. This makes it an excellent stopover for those on a Camino de Santiago journey or exploring multiple destinations in the area.
Despite being a bit removed from San Sebastian's hustle and bustle, the area surrounding Hotel Berri Versalles is noted for its peaceful and quiet environment, providing a restful retreat after a day of sightseeing. The residential neighborhood, while calm, still offers functional conveniences such as free parking, modern and clean facilities and a common area with amenities like an electric kettle and a coffee machine.
For those wanting to experience a slice of local life away from tourist-heavy zones, the hotel's area presents a delightful contrast with lively, non-touristy Basque cities where guests can enjoy authentic experiences. Enjoying the setting's beautiful views of the Basque hilly landscape is an added bonus to the tranquility of the hotel.
In summary, Hotel Berri Versalles presents a well-balanced mix of accessibility, comfort and peaceful surroundings, making it an excellent choice for travelers keen on exploring both San Sebastian and the larger Basque region.
Breakfast
At Hotel Berri Versalles, the breakfast experience is generally appreciated for its variety and value for money. Guests enjoyed a hearty breakfast that includes a buffet with ample selections ranging from pastries, toast and fresh fruit to cheese and cold cuts. Freshly squeezed orange juice and good coffee are standout features, often available 24/7 in the reception area. Some guests were particularly pleased with the complimentary coffee and tea.
For those who partake, the breakfast buffet is available at a reasonable cost, often praised for its quality and the variety offered, such as pastries, jam and butter options. A full breakfast typically costs between €7.50 to €10 with some expressing satisfaction with the €5 breakfast that includes a croissant, toast, butter and jam with coffee and juice.
However, there are mixed feelings about the breakfast being basic and at times, limited. A few guests found it a bit scarce for the price and suggested it could be improved by adding more options like eggs or healthy cereals. Despite this, most agreed that the breakfast offered is still quite good, adequate and fulfilling. Moreover, the staff’s friendliness and the availability of gluten-free options added to the positive experience for many.
Overall, while some improvements could be suggested, the breakfast at Hotel Berri Versalles is noted for its good balance of variety, quality and reasonable pricing, making it a decent start to the day for many guests.
Dinner
Hotel Berri Versalles provides an interesting dining experience for its guests, largely influenced by its surroundings and facilities. While the hotel itself does not have an on-site restaurant or cafeteria, guests have access to a cozy lounge that offers free coffee and tea, a thoughtful touch that allows for relaxation at any time. Additionally, there are vending machines and a microwave available to meet light snacking needs.
However, finding a place for an evening meal can be challenging. Despite the lack of dining options within the hotel, the staff are helpful in recommending nearby eateries. For instance, there's a nearby bar where guests enjoyed great service every night and found good value for money. An alternative is a cafe just opposite the hotel, which can serve breakfast and snacks.
For those willing to venture a bit further, San Sebastián comes highly recommended for its culinary offerings, though it may involve a complicated itinerary. Guests who managed to make the trip were delighted with the excellent tapas and other dining options available in the city.
Overall, while the immediate vicinity of the hotel might lack dining options with a bit of effort, guests can still enjoy a pleasant culinary experience either nearby or in San Sebastián, complemented by the relaxing amenities provided within the hotel itself.
Rooms
Hotel Berri Versalles impresses with its spacious, clean and modern rooms. Many guests highlight the contemporary decor and comfortable furnishings, creating a cozy and inviting atmosphere. The rooms are generally described as bright and airy, offering pleasant views and a peaceful environment due to the hotel's quiet location. Convenience is ensured with modern amenities and clean, well-maintained facilities.
However, there are occasional concerns about the lack of adequate storage and surfaces in the rooms. Some visitors mention the absence of refrigerators and limited equipment. Soundproofing appears to be an area needing improvement, as noise from neighboring rooms and the ring road can be disruptive. Despite these minor drawbacks, the hotel's value for money, cleanliness and comfort, alongside helpful amenities like free parking and nice balconies, make it a popular choice for travelers visiting the area.
Beds
The beds at Hotel Berri Versalles receive mixed feedback from guests with a predominant emphasis on comfort. Many guests have praised the beds for being very comfortable with frequent mentions of wide, spacious and well-maintained beds and pillows. Positive comments highlight the presence of huge double beds, quality bedding and comfortable mattresses, contributing to an overall restful sleep experience.
Nevertheless, there are notable concerns. A recurring issue mentioned is the variability in bed size with some beds being described as short, narrow or even tiny. A few reviewers also found the mattresses to be either too soft, sagging or in need of replacement. The pillows come under particular scrutiny, often described as flat, thin or uncomfortable, suggesting that this is an area the hotel could improve on.
In general, while the beds at Hotel Berri Versalles are noted for their comfort by many, inconsistency in bed size and pillow quality can sometimes impact guests' sleep quality.
Cleanliness
Hotel Berri Versalles has garnered significant praise for its outstanding cleanliness across various areas of the establishment. Guests consistently highlighted the immaculate state of the rooms and bathrooms, describing them as spotlessly clean and freshly maintained. The modern and newly renovated facilities add to the hotel's appeal, making it not only clean but also comfortable and inviting.
The public areas and common spaces of the hotel also received accolades for their high standards of cleanliness with several reviews noting that they were consistently well-maintained. Many guests found the housekeeping service to be exceptional, ensuring that rooms were always neat and tidy.
The overall sentiment towards Hotel Berri Versalles is overwhelmingly positive in terms of cleanliness, evidenced by numerous mentions of clean, comfortable and modern rooms. Although there were occasional remarks about minor issues like stained towels, dusty corners or noise, these were exceptions rather than the rule. Guests also appreciated the well-kept and hygienic amenities, contributing to their pleasant stays.
In summary, Hotel Berri Versalles stands out for its excellent cleanliness, modern decor and well-maintained facilities, consistently providing a fresh and comfortable environment for its guests.
Staff
Hotel Berri Versalles has received consistent praise for the excellent quality of its staff. Guests frequently comment on the friendliness and professionalism of the team, starting with the very good reception and warm greetings upon arrival. The receptionists, in particular, are often described as very nice, efficient and super friendly with specific mentions of their politeness and helpfulness. The staff's kindness, attentiveness and willingness to assist promptly leave a lasting positive impression on visitors.
Guests appreciate the staff's ability to communicate effectively with some noting that the team members are patient and accommodating, often going out of their way to make everyone feel welcome. The courteous and efficient service provided by the front desk enhances the overall experience with multiple guests highlighting the impeccable reception treatment and the friendly nature of the staff.
Whether it's providing recommendations on places to visit or promptly addressing any issues, the staff's attentiveness and professionalism are undeniably key aspects that contribute to a pleasant stay at the hotel. The combination of polite, kind and helpful interactions, along with the overall warmth and availability of the staff, garners high praise from those who have stayed at Hotel Berri Versalles.
Wi-Fi
The reviews for Hotel Berri Versalles highlight several positive aspects of their Wi-Fi service. Many guests appreciated the good communication and prompt delivery of access codes via WhatsApp, emphasizing the hotel's effective communication strategy. The Wi-Fi connection was generally described as good with strong reception and good value for money. While some guests pointed out that the Wi-Fi worked great, a few encountered difficulties connecting. Overall, the feedback on the hotel’s Wi-Fi leaned towards positive.
Business
Hotel Berri Versalles offers comfortable guest rooms with scenic views of the harbor, making it a pleasant stay for business travelers. Its prime location is highly convenient for business meetings and trips, providing excellent value for money. The hotel is particularly suited for those traveling by car with practical parking facilities and easy access to nearby cities like Donostia, Hondarribia and Getaria. Guests can also enjoy free coffee and coffee/tea facilities in the lobby, adding to the convenience for those needing a quick refreshment. Overall, the hotel is ideal for short, business-focused overnights but lacks specific business-related facilities.
Accessible
Hotel Berri Versalles offers a range of features that cater to guests with accessibility needs. The hotel provides free parking options, including spaces directly in front of the building and a closed courtyard specifically for motorcycles. Complimentary coffee, tea and water are available at the reception, adding a pleasant touch for all guests.
The hotel is conveniently accessible by both car and public transportation with a bus stop located right in front and frequent service every 10-15 minutes. Entry to the hotel is secure and easy with an electronic code system, allowing guests to enter at any time, even during the early morning hours.
Despite its location at the top of a small hill, the hotel manages to maintain functional access to rooms and amenities. An elevator facilitates access to the upper floors, ensuring convenience for guests with mobility issues. The rooms themselves are clean and spacious, equipped with air conditioning for added comfort. Amenities such as a microwave and coffee machine are accessible for all guests, contributing to a comfortable stay.
However, there are minor drawbacks concerning bathroom facilities. While the rooms are equipped with essential features, the bathrooms lack handrails and storage space, which may pose challenges for some guests. Additionally, the shower areas have small spaces with short curtains, which could be inconvenient.
Overall, Hotel Berri Versalles is a convenient and functional option, particularly suitable for an overnight stay with several accessible features that enhance guest comfort.
No, Hotel Berri Versalles doesn't have any pool.
No, a spa isn't available at Hotel Berri Versalles.
No, Hotel Berri Versalles doesn't allow dogs.
No, parking facilities aren't available at Hotel Berri Versalles.